All reviews

Rating Breakdown

  • 5
    80% (816 ratings)
  • 4
    10% (101 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (972)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

This app works exactly as expected and is very easy to use. The preorder setup is clear and flexible, and it integrates smoothly with Shopify themes. What really stands out is the support team. Rayan was extremely helpful, responsive, and proactive — he not only helped me change the preorder message color but also fixed a layout issue I hadn’t noticed yet. Everything was handled quickly and professionally. Highly recommended if you need a reliable preorder solution with great support.

Store

Cumrige

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

We have used this app for years and they are fantastic, if we ever have an issue they are very quick to resolve it.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your continued trust and support! We truly appreciate you using the app for so many years, and we’re glad to hear our team has been quick to help whenever something comes up. It means a lot to us to be part of your long-term success. If you ever need anything, we’re always here to help!

4 / 5 Share

Dec. 11, 2025

So far it's been a pretty good experience. Would love better tagging integration with quick pay options. It would also be much easier if we could update button styles on our own instead of reaching out to tech support.

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the thoughtful review and feedback! We’re glad to hear your experience has been positive so far. We really appreciate you sharing these suggestions around improved tagging with quick pay options and more self-serve button styling. This kind of input is incredibly valuable and helps guide future improvements. If there’s anything we can help with in the meantime, feel free to reach out—we’re always happy to assist!

5 / 5 Share

Dec. 9, 2025

Excellent customer service and incredible app. Works like a charm even with a style that has some in stock varients and some back ordered!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re glad to hear PreOrder Now is working smoothly for you, even with mixed in-stock and backordered variants. It’s great to know the app and our support met your expectations. If you ever need help or have questions, we’re always here for you!

1 / 5 Share

Dec. 7, 2025

look elsewhere - WOD:PreOrder Now does not function properly. App allowed oversales on 2 pre-releases with a set sale limit, created a lot of headache and work for our customer service team. We walked through product set up with app's support team, did not stop the overselling.

Using app

25 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re really sorry to hear about the trouble you experienced with overselling — we know how frustrating that can be for both your team and your customers. I checked your conversation with our support team, and we did reply to your ticket with the next troubleshooting steps. If you’d like to continue working through the issue, please feel free to respond there; we’re absolutely happy to keep digging until everything works as expected. To make sure we reconnect, I’m also reaching out to you directly via email. Your feedback is important, and we’d really appreciate the chance to resolve this properly for you.

5 / 5 Share

Dec. 4, 2025

Easy to use and the support is really quick and efficient. Suggested

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Easy to use and the support is really quick and efficient. Suggested

5 / 5 Share

Nov. 21, 2025

Fantastico!! nos han ayudado profundamente, y con un interes real en ayudarnos, la recomiendo, solamente con el soporte que tienen ya merece la pena!! graciass

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchísimas gracias por esta increíble reseña! Nos alegra muchísimo saber que nuestro equipo pudo ayudarles a fondo y que sintieron un interés real por parte nuestra. Trabajamos duro para ofrecer un soporte cercano y útil, así que leer esto realmente nos motiva. ¡Gracias a ustedes por confiar en nosotros! Siempre que necesiten algo, aquí estamos.

5 / 5 Share

Nov. 20, 2025

walked me through the process of adding pre-order code to our packing slip!! amazing customer service! hard to find

Using app

Over 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the amazing review! ⭐️ We’re really glad to hear our team could walk you through adding the pre-order code to your packing slip. We know how important clear, reliable support is — and it means a lot that you found the experience helpful. If you ever need anything else, we’re here for you!

5 / 5 Share

Nov. 11, 2025

Dev support was very helpful.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear our dev support team was able to assist you — we’ll be sure to share your kind words with them!

5 / 5 Share

Nov. 4, 2025

Perfect!

Store

Level Up With Clara

Using app

3 days

Developer Reply

Thank you for the 5-star review! ⭐ We’re thrilled to hear everything went perfectly for you — that’s exactly what we aim for!

4 / 5 Share

Nov. 3, 2025

Store

Plain Vanilla Online

Using app

Over 4 years

Developer Reply

We really appreciate your 4-star review! 🙌 It’s great to hear that PreOrder Now is working well for your store — thank you for being part of our community!

5 / 5 Share

Oct. 28, 2025

They were very fast to get back to me when I contacted them about installing and getting my first product on the store. Thanks so much!

Using app

1 day

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your wonderful review! 🙌 We’re so glad our team could help you get set up quickly and smoothly. Wishing you lots of success with your first product launch! 🚀

5 / 5 Share

Oct. 28, 2025

Roel from webchat was great best support ive had on a app.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🌟 We’re delighted to hear Roel was able to provide such a great experience — we’ll make sure to share your kind words with him. We’re always here if you need anything else!

5 / 5 Share

Oct. 23, 2025

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🌟 We’re thrilled to know you’re enjoying PreOrder Now — your support keeps us motivated to keep improving!

5 / 5 Share

Oct. 14, 2025

Very quick to jump and help with fixing issues. App runs smoothly as well.

Using app

About 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We’re thrilled to hear everything’s running smoothly and that our team could jump in quickly to help. We really appreciate you being with us!

5 / 5 Share

Oct. 8, 2025

Very helpful support! They quickly fixed the preorder button issue on my store. Everything works perfectly now. Thank you!

Store

OZELIES

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

That’s wonderful to hear, thank you so much for sharing! We’re glad our team could quickly resolve the preorder button issue and get everything running smoothly again. Don’t hesitate to reach out anytime you need us!

5 / 5 Share

Oct. 7, 2025

Quick and helpful support

Using app

44 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the kind words! We’re happy to hear our support team could assist you quickly and effectively. We’re always here if you need anything else!

5 / 5 Share

Oct. 6, 2025

Excellent support team

Store

WARGEAR

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much! We’re really glad to hear you’ve had a great experience with our support team, we’ll always be here to help whenever you need!

5 / 5 Share

Sept. 29, 2025

Great service with WOD: PreOrder Now. Roel was such a big help, he was patient in going thorough any questions I had with setting up and making adjustments where possible to help support the theme of my brand/store. Thank you again for all your help. STCH & CO.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Stch & Co.! Thank you for the thoughtful review! We're glad Roel could support you through setup and adjustments to match your brand. It’s great to hear our app is working well. If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 23, 2025

The customer service is first class always quick and efficient- Roel is especially helpful A+++

Using app

Over 5 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey Orchard Home and team! Thank you for the kind words! We're glad Roel and the team have been consistently quick and helpful. If you need help with anything else, you know where to reach us!