PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,458
chart
#2,259
All reviews
Rating Breakdown
Review RSS Feed
Nov. 18, 2024
Store
My Store
Using app
9 minutes
Hi team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? We are curious to know what we can do to improve our app to better suit your store's needs. We hope to hear from you soon!
Nov. 18, 2024
Ineffective.
Thank you for your feedback, and we're so sorry to hear that you found our app ineffective. We're going to work to make this right! Someone from our team will reach out to you ASAP to address your concerns and provide further assistance. -PreOrder Now Management Team
Nov. 16, 2024
Hi there Velle® - Rich Feel and team, Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything we can do to improve our app to better suit your store's needs? We look forward to hearing from you!
Nov. 15, 2024
This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long. We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support. Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!
Hey there CLHEI team! Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the process. It’s also great to know that our support team was able to resolve the issue so quickly. Providing excellent customer service is a top priority for us, and we’re happy we could help with your pre-order setup. Thanks for choosing our app, and we’re here if you need anything!
Nov. 14, 2024
just started using
Hi there Infantium Victoria and team! Thank you for taking the time to leave us a review! We're glad to have you on board. If you have any questions or need any help, please let us know. We'd also love to hear any feedback from you that would help us improve our app. Thank you for choosing Pre-Order Now!
Nov. 12, 2024
Online chat was not helpful, although I have an account and my email is linked to it, they needed owner to retrieve a code, owner was not available, so I wasted 45 minutes and got nowhere. Later that week I replied to a follow up email and told them what the issue was, it was resolved straight away. If it was this simple, I am not sure why after 45 minutes in a chat the same outcome was not achieved. Loved the email help but not happy with the online chat help.
Hi INSITE MIND and team! Thank you for your feedback, and we’re glad we could resolve your issue via email! We’ve reached out through your original ticket to clarify further and ensure your experience with us is smooth moving forward. Please don't hesitate to reach out if you need help with anything else. Cheers!
Nov. 8, 2024
Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.
Hey Luxe Barbeque Company and team! Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the experience you had with our app. Please feel free to reach out to us if you need help with anything. Thank you for choosing Pre-Order Now!
Nov. 8, 2024
still need to try it
Thank you for trying our app! We're sorry to see you go and would love the chance to improve your experience. We'll be in touch shortly to see if there's anything we can do to help. -PreOrder Now Management Team
Nov. 7, 2024
The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very dissappointing.
We apologize for the frustration you've experienced with our app and understand how disappointing this has been. To ensure this is addressed thoroughly, a member of our leadership team will be reaching out to offer further assistance. Thank you for sharing your insights with us, we're committed to making this right. -PreOrder Now Management Team
Nov. 7, 2024
yay! Thank you for helping me with this in my time of need. I am so excited to do this !
Hi Modern Hippies Atlanta and team! We're glad that we were able to help you out! Thank you so much for taking the time to share the experience you had with our app, we really appreciate the support. If you need help or have any questions, please don't hesitate to reach out to us!
Nov. 6, 2024
Responsive and helpful support team, solved an issue for us super fast!
Hi Trendy & Bendy team! We're glad to hear that our support team was able to help you out! Thank you so much for sharing your experience through this review, this helps us a lot and we truly appreciate the support. If you need help with anything else, you know where to reach us!
Nov. 1, 2024
They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.
Hi FEERICHELU team! Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day. If you need help with anything else, you know where to reach us!
Nov. 1, 2024
great
We're glad that you liked our app Justine Tabak! Thank you for sharing your experience, we truly appreciate the support.
Oct. 30, 2024
Though the settings can be confusing and there are no tutorial resources that are easy to access, the WOD Pre-Orders App customer service makes up for it!
Hey there Virtue Love and team! We're glad to hear that our support team was able to help you out! We appreciate your honest feedback, and we'll work hard to ensure you have the tools you need to easily set up pre-order on your store. If you need help with anything else, you know where to reach us!
Oct. 25, 2024
good
Hi there SugarsoSweet team! We're glad to hear that you like our app! Can you please share more information about your experience? Here in PreOrder Now, we want to ensure that you get the services that you need and we would love to hear more about your feedback. We'll wait for your reply!
Oct. 23, 2024
Been using it for years. Great app does what it says on the tin! Really good customer support as well - although only ever needed it once!
Hey Stylus Groove and team! Thank you so much for your continued support for our app, we really appreciate it. If you need any help, you know where to reach us! Thanks for choosing Pre-Order Now!
Oct. 23, 2024
Hi there NATASA PITRA and team! Thank you for leaving a review. We want to ensure that you get the best experience out of our app, can you please share any feedback that could help us improve our service? We hope to hear from you soon!
Oct. 20, 2024
Good
Store
My Store
Using app
5 minutes
Thank you for the 5-star review team! We appreciate your support.
Oct. 18, 2024
App support was quick and helpful
Hey there Astropad and team! We're glad to hear that you had a great time with our support team! Thank you so much for leaving a 5-star review and recognizing our team's efforts. We really appreciate the support. If you need help with anything else, you know where to reach us!