WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,023
chart
#1,961
All reviews
Sept. 8, 2025
Nicely applied to the website
Hi fableandfeatherhome and team! We're glad to hear it integrated well with your site! If you ever need help customizing further or exploring more features, we're here to support you.
Sept. 4, 2025
Great support!
Hi Salvajes team! Thanks for sharing! We’re happy our support team could deliver a great experience and be there when you needed help. If you need help with anything else, you know where to reach us!
Sept. 3, 2025
Getting customer support can be tricky if you are a business in Australia, as the PreOrder Now team works 9am-5pm (EST), as this is essentially overnight for us. In saying that I was able to get my issues resolved, it just took a week instead of probably an hour.
Hi team, Thank you for your honest review. One of our Team Supervisors reached out to personally acknowledge the challenges you faced and share how we're working on improving support for merchants outside of EST. We really appreciate your patience and are using feedback like yours to shape better coverage moving forward. - Pre-Order Now Management Team
Aug. 26, 2025
Top Support! Schnell und Effektiv
Hey there WANDLER Elektroroller and team! Thank you for the kind words! We're happy to hear our support team was quick and effective. We're always here if you need anything else.
Aug. 25, 2025
PERFECT SERVICE
Hi Seven team! Thanks for the awesome feedback! We're glad the service hit the mark for you. If you need any help, please don't hesitate to reach out. Thank you for choosing PreOrder Now!
Aug. 22, 2025
Support is quick and helpful, Alyne is the best!
Hi there Mousson Atelier team! Thanks so much for the kind words! We’re thrilled to hear that Alyne could jump in and provide the quick, helpful support you needed. We’ll be sure to share your feedback with her, it’ll make her day! We’re always here to help you get the most out of the app. Thanks again for choosing Pre-Order Now!
Aug. 12, 2025
Thanks Roel for quickly finding out what I couldn't to make the pre-orders work!
Hi there Emergence Magazine Store and team! Thanks for the great review! We're glad Roel could step in and get your pre-orders running smoothly. We're always here to help you make the most of the app. Thank you for choosing PreOrder Now!
Aug. 2, 2025
doesnt work on big products store
Hi team, Sorry to hear you're still having trouble. Our team has been actively supporting your concerns since May and made adjustments to your settings when access was granted. Most recently, we replied to your ticket and are currently waiting for you to reauthorize collaborator access so we can recheck the sync issue and complete the fix. Once we have access, we’ll move quickly to resolve this. We look forward to your reply. - WOD: PreOrder Now Management Team
Sept. 25, 2025
Best pre order app ever. Super easy to use and amazing and fast support team. I highly recommend!
Hi forelinksgolf and team! Thanks for the awesome review! We're thrilled you're loving PreOrder Now and finding both our app and support team so helpful. We're always here if you need anything!
July 25, 2025
Very helpful
Thank you for your kind feedback Hyphen team! You're support is highly appreciated.
July 15, 2025
Great app, love it and use it on and off ALWAYS. Personalised customer service is so quick too. I've tried other apps and they have been hopeless.
Hi HARRY AUSTIN and team! Thanks for the amazing review! It’s great to hear our app stands out for you, especially with the quick, personalized support. Knowing it keeps you coming back means a lot. If you need help with anything else, you know where to reach us!
July 15, 2025
great assistance of Roel!
We're glad that Roel was able to help you out MOI ET MARIE and team! Thank you so much for your support.
July 10, 2025
Great team behind this amazing App! Team was able to resolve the issue I was struggling in no time. Special thanks to Roel and Girlie! thanks for all your help!
July 3, 2025
It works very well and support is great! Helped me out in minutes to solve my problem
Hey lani.distribucion and team! Thank you! We're glad our app is working well for you and that the support team could jump in quickly to help. We appreciate your feedback!