All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (972)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2025

Nicely applied to the website

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi fableandfeatherhome and team! We're glad to hear it integrated well with your site! If you ever need help customizing further or exploring more features, we're here to support you.

5 / 5 Share

Sept. 4, 2025

Great support!

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Salvajes team! Thanks for sharing! We’re happy our support team could deliver a great experience and be there when you needed help. If you need help with anything else, you know where to reach us!

2 / 5 Share

Sept. 3, 2025

Getting customer support can be tricky if you are a business in Australia, as the PreOrder Now team works 9am-5pm (EST), as this is essentially overnight for us. In saying that I was able to get my issues resolved, it just took a week instead of probably an hour.

Using app

Almost 5 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi team, Thank you for your honest review. One of our Team Supervisors reached out to personally acknowledge the challenges you faced and share how we're working on improving support for merchants outside of EST. We really appreciate your patience and are using feedback like yours to shape better coverage moving forward. - Pre-Order Now Management Team

5 / 5 Share

Aug. 29, 2025

Perfect Support and very fast and kind

Store

Fump

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Loving the app so far! Easy to use and has amazing customer service.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Top Support! Schnell und Effektiv

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hey there WANDLER Elektroroller and team! Thank you for the kind words! We're happy to hear our support team was quick and effective. We're always here if you need anything else.

5 / 5 Share

Aug. 25, 2025

PERFECT SERVICE

Store

Seven

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hi Seven team! Thanks for the awesome feedback! We're glad the service hit the mark for you. If you need any help, please don't hesitate to reach out. Thank you for choosing PreOrder Now!

5 / 5 Share

Aug. 22, 2025

Support is quick and helpful, Alyne is the best!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Mousson Atelier team! Thanks so much for the kind words! We’re thrilled to hear that Alyne could jump in and provide the quick, helpful support you needed. We’ll be sure to share your feedback with her, it’ll make her day! We’re always here to help you get the most out of the app. Thanks again for choosing Pre-Order Now!

5 / 5 Share

Aug. 12, 2025

Thanks Roel for quickly finding out what I couldn't to make the pre-orders work!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Emergence Magazine Store and team! Thanks for the great review! We're glad Roel could step in and get your pre-orders running smoothly. We're always here to help you make the most of the app. Thank you for choosing PreOrder Now!

5 / 5 Share

Aug. 8, 2025

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Tred Appliances and team!

1 / 5 Share

Aug. 2, 2025

doesnt work on big products store

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi team, Sorry to hear you're still having trouble. Our team has been actively supporting your concerns since May and made adjustments to your settings when access was granted. Most recently, we replied to your ticket and are currently waiting for you to reauthorize collaborator access so we can recheck the sync issue and complete the fix. Once we have access, we’ll move quickly to resolve this. We look forward to your reply. - WOD: PreOrder Now Management Team

5 / 5 Share

Aug. 1, 2025

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review Gliss Prints and team!

5 / 5 Share

Sept. 25, 2025

Best pre order app ever. Super easy to use and amazing and fast support team. I highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi forelinksgolf and team! Thanks for the awesome review! We're thrilled you're loving PreOrder Now and finding both our app and support team so helpful. We're always here if you need anything!

5 / 5 Share

July 25, 2025

Very helpful

Store

Hyphen

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback Hyphen team! You're support is highly appreciated.

5 / 5 Share

July 17, 2025

Appreciated his help. Very fast.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Great app, love it and use it on and off ALWAYS. Personalised customer service is so quick too. I've tried other apps and they have been hopeless.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi HARRY AUSTIN and team! Thanks for the amazing review! It’s great to hear our app stands out for you, especially with the quick, personalized support. Knowing it keeps you coming back means a lot. If you need help with anything else, you know where to reach us!

5 / 5 Share

July 15, 2025

great assistance of Roel!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're glad that Roel was able to help you out MOI ET MARIE and team! Thank you so much for your support.

5 / 5 Share

July 14, 2025

Store

AMDOR

Using app

About 20 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5-star review AMDOR team!

5 / 5 Share

July 10, 2025

Great team behind this amazing App! Team was able to resolve the issue I was struggling in no time. Special thanks to Roel and Girlie! thanks for all your help!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

It works very well and support is great! Helped me out in minutes to solve my problem

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey lani.distribucion and team! Thank you! We're glad our app is working well for you and that the support team could jump in quickly to help. We appreciate your feedback!