All reviews

Rating Breakdown

  • 5
    80% (806 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (961)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2025

Store

Dew

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great service with WOD: PreOrder Now. Roel was such a big help, he was patient in going thorough any questions I had with setting up and making adjustments where possible to help support the theme of my brand/store. Thank you again for all your help. STCH & CO.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Stch & Co.! Thank you for the thoughtful review! We're glad Roel could support you through setup and adjustments to match your brand. It’s great to hear our app is working well. If you need help with anything else, you know where to reach us!

5 / 5 Share

Jan. 20, 2026

The customer service is first class always quick and efficient- Roel is especially helpful A+++

Using app

Over 5 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey Orchard Home and team! Thank you for the kind words! We're glad Roel and the team have been consistently quick and helpful. If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 19, 2025

I love this app, easy to use and made my process easier and faster. I also have a custom theme website and it was compatible and easy

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Incredible app and amazing support! Roel was so helpful and they got the plugin working with my store in lightning fast time and it looks better than ever! Thank you team :)

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Tariq Jewellers! Thank you so much for the fantastic review! We're glad Roel was able to get everything up and running quickly and that the plugin is looking great on your store. We appreciate you being part of the community! If ever you need further assistance, you know where to reach us!

5 / 5 Share

Sept. 15, 2025

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Great app and even better customer service. Thanks very much to Roel for helping consistently

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Namastey team! Really appreciate the great feedback! Roel will be glad to hear his support made a difference. We're always here if you need anything else.

5 / 5 Share

Sept. 8, 2025

Excellent Shopify App! I've used it for many years. It's very easy to use and includes all the features I need to take preorders.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Mr. Tools and team! Thank you so much for the kind words! It's great to hear the app has been a reliable part of your setup over the years. Your feedback highlights exactly what we aim for: ease of use and the right features to keep things running smoothly. If you need any help, please feel free to reach out!

5 / 5 Share

Sept. 8, 2025

Nicely applied to the website

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi fableandfeatherhome and team! We're glad to hear it integrated well with your site! If you ever need help customizing further or exploring more features, we're here to support you.

5 / 5 Share

Sept. 4, 2025

Great support!

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Salvajes team! Thanks for sharing! We’re happy our support team could deliver a great experience and be there when you needed help. If you need help with anything else, you know where to reach us!

2 / 5 Share

Sept. 3, 2025

Getting customer support can be tricky if you are a business in Australia, as the PreOrder Now team works 9am-5pm (EST), as this is essentially overnight for us. In saying that I was able to get my issues resolved, it just took a week instead of probably an hour.

Using app

Almost 5 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi team, Thank you for your honest review. One of our Team Supervisors reached out to personally acknowledge the challenges you faced and share how we're working on improving support for merchants outside of EST. We really appreciate your patience and are using feedback like yours to shape better coverage moving forward. - Pre-Order Now Management Team

5 / 5 Share

Sept. 15, 2025

Loving the app so far! Easy to use and has amazing customer service.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Top Support! Schnell und Effektiv

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hey there WANDLER Elektroroller and team! Thank you for the kind words! We're happy to hear our support team was quick and effective. We're always here if you need anything else.

5 / 5 Share

Aug. 25, 2025

PERFECT SERVICE

Store

Seven

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hi Seven team! Thanks for the awesome feedback! We're glad the service hit the mark for you. If you need any help, please don't hesitate to reach out. Thank you for choosing PreOrder Now!

5 / 5 Share

Aug. 22, 2025

Support is quick and helpful, Alyne is the best!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Mousson Atelier team! Thanks so much for the kind words! We’re thrilled to hear that Alyne could jump in and provide the quick, helpful support you needed. We’ll be sure to share your feedback with her, it’ll make her day! We’re always here to help you get the most out of the app. Thanks again for choosing Pre-Order Now!

5 / 5 Share

Aug. 12, 2025

Thanks Roel for quickly finding out what I couldn't to make the pre-orders work!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Emergence Magazine Store and team! Thanks for the great review! We're glad Roel could step in and get your pre-orders running smoothly. We're always here to help you make the most of the app. Thank you for choosing PreOrder Now!

5 / 5 Share

Aug. 8, 2025

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Tred Appliances and team!

1 / 5 Share

Aug. 2, 2025

doesnt work on big products store

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi team, Sorry to hear you're still having trouble. Our team has been actively supporting your concerns since May and made adjustments to your settings when access was granted. Most recently, we replied to your ticket and are currently waiting for you to reauthorize collaborator access so we can recheck the sync issue and complete the fix. Once we have access, we’ll move quickly to resolve this. We look forward to your reply. - WOD: PreOrder Now Management Team

5 / 5 Share

Aug. 1, 2025

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review Gliss Prints and team!

5 / 5 Share

Sept. 25, 2025

Best pre order app ever. Super easy to use and amazing and fast support team. I highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi forelinksgolf and team! Thanks for the awesome review! We're thrilled you're loving PreOrder Now and finding both our app and support team so helpful. We're always here if you need anything!