PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,460
chart
#2,420
All reviews
Rating Breakdown
Review RSS Feed
Sept. 10, 2024
intuitive And easy to use!
Hi there FRAMED New York and team! We're glad that you had a user-friendly experience while setting up our app! Thank you so much for sharing your experience in the form of a review, this helps us a lot. If you need any help, please don't hesitate to reach out to us!
Sept. 7, 2024
great app
Thank you for the 5-star review HADIYATT team! We appreciate your support.
Sept. 3, 2024
Hi there ClowpX team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything specific that you think needs to be improved in order to elevate your user experience? We hope to hear your feedback soon!
Sept. 2, 2024
great
Thank you for the 5-star review FastandFlyy team! We appreciate the support.
Aug. 30, 2024
so helpful
Hi Belty team! Thank you so much for sharing your experience with our app! We're glad that you find it helpful for your store. We will do our best to ensure a hassle-free experience using our app. If you need any help or have questions, please feel free to reach out to us!
Aug. 26, 2024
I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments. (Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.) With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them). However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away. She even sent me a loom, to make sure I understood how to fix it.
Hey there Non Disclosure Apparel and team! Thank you so much for sharing your experience with us! This detailed review helps us a lot. Regarding the time frame for our support, we are doing our best to ensure that you get a response in the shortest possible time. There are still areas to improve, but we are working hard to address those issues. If you need help with anything else, you know where to reach us!
Aug. 24, 2024
good app
Thank you for choosing Pre-Order Now Givì Lulù and team! We appreciate your support.
Aug. 23, 2024
Great customer service. Responded quickly to my questions and had everything working quickly.
Hey there Jumelle Press and team! We're glad to hear that our team was able to help you out and answer your questions! We appreciate you sharing your experience, this helps us a lot. If you need further assistance, you know where to reach us!
Oct. 3, 2024
yes it's a good tool but forcing someone to write reviews EVERY time you enter a new preorder is a bit over the top.
We're glad that you liked our app Awesome Maps and team! Thank you for your support!
Aug. 21, 2024
Thank you for taking the time to leave us a review Elluce Interiors and team!
Aug. 14, 2024
muy bien
Thank you for the 5-star review Inhala Soulwear and team! We appreciate the support.
Aug. 13, 2024
dbhdhdd
Hi there UtsavBox and team! Thank you for taking the time to leave us a review. Can you tell us more about your experience? Is there anything we can do to improve our service? We hope to hear from you soon. Cheers!
Aug. 11, 2024
Easy to use and I love the new updated features.
Hey there Gloria's Shito and team! Thank you for your kind feedback! We're glad that you like the updates we've implemented. We'll make sure to continue to improve our app for your store's needs. If you need any help, please feel free to reach out to us!
Aug. 9, 2024
amazing
Hi there C&P Prod team! Thank you so much for taking the time to leave us a review! We appreciate the support. If you need any help, please don't hesitate to reach out to us!
Aug. 9, 2024
After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software. $99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have. We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.
Thank you for taking the time to provide such detailed feedback. I understand you do not see the value for your new store at our current price point. That is certainly a concern for us, and something we want to address as an organization. We would love to discuss this, as well as other options to resolve this problem, with you on a call if you are open to it. Hannes Bez | Director of Customer Experience
Aug. 8, 2024
This works for me as a small business! Easy to use !!
Hi there Lotus Lyfestyle and team! Thank you so much for leaving a review! We're glad that you had a great experience using our app. If you have questions or need any help, please don't hesitate to reach out to us!
Aug. 8, 2024
Der letzte Schrott und der Support ist keine Hilfe
I'm so sorry about your poor experience with us so far. I will be reaching out to you directly to see if we can fix things and win back your trust. At the very least, I want to make sure that we learn from what we did wrong here so we can make sure it does not happen again. Hannes Bez | Director of Customer Experience
Aug. 7, 2024
Thank you for the 5-star review Cherryline team! We appreciate your support.
Aug. 7, 2024
Customer Service is #1. Always has a solution no matter what.
Hey Bocock Brothers Premium Cigars and team! Thank you for your kind words for our support team! We're glad to hear that they were able to help you out and provide a solution. If you need help with anything else, you know where to reach us!