All reviews

Rating Breakdown

  • 5
    80% (805 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (960)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2022

EXCELLENT CUSTOMER SERVICE! Amandeep listened to my issue with updating preorder shipping dates and helped me troubleshoot until we found the correct field that needed to be updated. Very happy small business owner!

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello to our friends at Fern x Flow Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 3, 2022

Application simple à utiliser et efficace. Nous recommandons cette application.---------------------

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Atelier Jalaper Merci d'avoir partagé votre avis avec nous et la communauté. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous ne saurions trop vous remercier d'avoir pris le temps de partager vos commentaires avec nous et de nous rappeler pourquoi nous faisons ce que nous faisons. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 7, 2022

The app seems to be working fine from the aspect of its primary function, but it is causing SEO issues in our store. The app elements/features which we don't even use are present on our pages which adds unwanted h1 and h2s causing On-Page SEO errors. We communicated this with the support and were not able to find a solution to it, they say this will be added to their feature request list. Hope they will fix this soon. *****UPDATE***** They have fixed the issue and everything seems to be working great. Really appreciate the effect made by the support and developer team in fixing our issue, especially the help from Joshua, the 5-star is for him.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Turmerry This is Tanu, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration and wanted to provide you solution for this. Our development team tried to fix this issue, especially for you and we are also taking it to implement across all other stores. Our team has tried to reach out to you after fixing this issue and they wanted to make sure it is working perfectly fine for you. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to ensure every merchant using our app has an A+ experience. Please send us a reply and our team will help you from there. Regards Tanu and Preorder Team

5 / 5 Share

July 25, 2023

Love this app! Been using it for over a year. Support is very quick and Amandeep has bailed me out more than once! -Update July '23: Still going strong with the app and Aman has been great to work with!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Microplay Newmarket Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 30, 2022

I've used this app for a couple years now in two different stores. It does what needs to be done. I have the free and paid version in 2 different stores and both are great. Support is TOP, they answer really fast and fix problems.

Using app

11 months

Total reviews

5

Average rating

3.4

Developer Reply

Hello to our friends at Miellerie St Patrice Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 29, 2022

I used this app to help me kick-off sales for our new business. It was quick and simple to navigate. Everything worked great!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at hitemrightcoffee Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 26, 2022

I needed the preorder message centered under the pre-order box and it took them no time. They even made sure it worked on Mobile vs. Desktop correctly.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Rational Creatures Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 22, 2022

I love this APP, help us a lot indeed! And the customer service team are great! Quick response and very professional.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Not Just Pajama Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 20, 2022

This app is exactly what I needed. Nicoz was also great at addressing my questions and concerns after install.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Courtside Sneakers Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 18, 2022

とても使いやすいです。また、困ったことがあった時はサポートセンターの方が24時間対応でいつでもカジュアルに丁寧に教えてくださって大変助かりました。ありがとうございました。とてもおススメのアプリです!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

こんにちは、けん玉屋ゆめです。 by 岩田 私たちとコミュニティとあなたのレビューを共有してくれてありがとう. Nicoz が優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています! 乾杯、 Pushpesh & Pre‑order Now サポートチーム

5 / 5 Share

Oct. 13, 2022

Tech support was awesome. They worked on the issue with the Add To Cart button not working, and escalated it when they were having issues with the code. Aman stayed on top of it until it was fixed.

Using app

Over 3 years

Total reviews

14

Average rating

4.7

Developer Reply

Hello to our friends at Gritty Soul Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

I've been using the app on two clothing stores for over a year now. It does everything we need and more. I've recommended the app to Facebook Shopify users on several occasions. It's definitely worth the investment, its way better than trying to do workarounds for free on your product pages. The main piece of advice I have for new users is to remember to remove the ability to order when out of stock, I've forgotten on several occasions resulting in not having the requested products to send. The new features added recently eg partial payment are excellent. We've just started working with it but I reckon it will increase conversions. Overall I'm very happy to recommend the app, I can't fault it in any way.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Nomad the Label Thanks for sharing such a detailed review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

Great app, easy to set up and working smoothly. The support helped me within minutes when I was facing a small problem with my theme's display.

Store

Gigi

Using app

About 17 hours

Total reviews

7

Average rating

4.3

Developer Reply

Hello to our friends at Gigi Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now and that our support team assisted you promptly. We love having you as a customer and are always here to help your Shopify store succeed! Thanks for the recommendation!! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 6, 2022

We use this app every Christmas and it works great. Recently had a small issue with the app after reactivating it after an entire year, and the team were very quick at responding to my concern and it was fixed promptly. Would recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at The Naked Butcher Perth Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 6, 2022

Wonderful Customer Service! Thank you to the nice man that helped me prepare in starting my business.

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Westero Barbecue Seasonings Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 5, 2022

Easy to set up and functions seamlessly with our Shopify store. Customer support is extremely responsive and helpful.

Store

Chico

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Chico Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 5, 2022

Great app and even better customer service. Always happy to help and resolve any questions quickly and professionally. A+

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Luvo Store Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 5, 2022

Thank you so much.It's a very good app. The staff interface is very smooth and highly recommended!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at MARUFOODS団圓食品 Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 29, 2022

Aman was quick to respond to my request for help. He initiated a google call and within 10 minutes answered my questions and had me up and running.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mí and More Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 27, 2022

One of the best apps in use on our website! Pays for itself and then some! Not only is the app super easy to use but when we've got small requests for changes, the support team are a pleasure to deal with.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Macarthur Fitness Equipment Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Pre‑order Now Support Team