All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
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5 / 5 Share

Oct. 26, 2022

I needed the preorder message centered under the pre-order box and it took them no time. They even made sure it worked on Mobile vs. Desktop correctly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Rational Creatures Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 22, 2022

I love this APP, help us a lot indeed! And the customer service team are great! Quick response and very professional.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Not Just Pajama Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 22, 2022

This App has been very helpful as it has such a range of uses. The help I received was also very professional and fast.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tasi Travels Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now and that our support team assisted you promptly. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 20, 2022

This app is exactly what I needed. Nicoz was also great at addressing my questions and concerns after install.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Courtside Sneakers Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 19, 2022

It's a pretty good app once I can navigate my way around it. Support is very good though and usually sorted quickly. Thanks Nicoz for your assistance today.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Homeandmoor Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

2 / 5 Share

Oct. 19, 2022

App was confusing at best. But mainly did not work. I could not get pre-order button to show up. help instructions were confusing. I requested support and got nothing. then, the app stopped opening all together. So, it was just a big waste of time.

Using app

19 days

Total reviews

1

Average rating

2.0

Developer Reply

Hello to our friends at Habit Heroes Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. We immediately replied to your request for help but did not get any response from you. Can you please check your spam folder to see if the messages are getting routed there? If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 18, 2022

L'app funziona abbastanza bene... alcune cose vanno migliorate. L'assistenza ottima, veramente 10+ al customer care, se non fosse stato per loro avrei disinstallato l'applicazione.

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

Ciao ai nostri amici di CasafuscoShop Grazie per aver condiviso la tua recensione con noi e la community. Siamo lieti di sapere che Nicoz è stata in grado di fornirti un eccellente supporto. Facciamo di tutto per aiutare ogni commerciante e sono felice di aver colpito nel segno per te. Auguriamo a te e al tuo negozio un grande successo! Saluti, Pushpesh e il team di supporto per il preordine ora

5 / 5 Share

Oct. 18, 2022

とても使いやすいです。また、困ったことがあった時はサポートセンターの方が24時間対応でいつでもカジュアルに丁寧に教えてくださって大変助かりました。ありがとうございました。とてもおススメのアプリです!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

こんにちは、けん玉屋ゆめです。 by 岩田 私たちとコミュニティとあなたのレビューを共有してくれてありがとう. Nicoz が優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています! 乾杯、 Pushpesh & Pre‑order Now サポートチーム

5 / 5 Share

Oct. 16, 2022

I used this app to help me pre order my products and it was very helpfu thank you guys for your help, and we really appreciate it.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Brake The Struggle Clothing Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to assist you. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Dec. 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify. Update 21.10.2022 (5 stars to 3 stars): The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being. Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point... Update 25.12 (3 stars to 4 stars): Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good. They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page. Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Hallo an unsere Freunde von fictionary world Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst! Prost, Pushpesh und das Support-Team für jetzt vorbestellen

5 / 5 Share

Oct. 13, 2022

Tech support was awesome. They worked on the issue with the Add To Cart button not working, and escalated it when they were having issues with the code. Aman stayed on top of it until it was fixed.

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Hello to our friends at Gritty Soul Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 13, 2022

The customer service Nicoz gave us was outstanding. He was extremely prompt in replying and went the extra mile to assist us. Would recommend!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vinteloper Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vida Mia Cloth LLC Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

I've been using the app on two clothing stores for over a year now. It does everything we need and more. I've recommended the app to Facebook Shopify users on several occasions. It's definitely worth the investment, its way better than trying to do workarounds for free on your product pages. The main piece of advice I have for new users is to remember to remove the ability to order when out of stock, I've forgotten on several occasions resulting in not having the requested products to send. The new features added recently eg partial payment are excellent. We've just started working with it but I reckon it will increase conversions. Overall I'm very happy to recommend the app, I can't fault it in any way.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Nomad the Label Thanks for sharing such a detailed review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

Great customer service very helpful to resolve my issue. I was able to be walkthrough and guided through the process

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Fitz and Glitz 2 Geaux Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

Great app, easy to set up and working smoothly. The support helped me within minutes when I was facing a small problem with my theme's display.

Store

Gigi

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Gigi Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now and that our support team assisted you promptly. We love having you as a customer and are always here to help your Shopify store succeed! Thanks for the recommendation!! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 9, 2022

I got this app so that I can get my pre-orders set up. So far so good! The customer support I've received has been great as well!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Foxie Jewelry Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 7, 2022

I really like their team support service! Very helpful and timely! Especially a big thank you for Nicoz! Thank you so much for helping me solve all the problems!

Using app

14 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at SILVERWIND Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicozis our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 7, 2022

The best customer service I've ever known. Always help me even have to do back and forth. Thank you!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Studio.K Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 6, 2022

We use this app every Christmas and it works great. Recently had a small issue with the app after reactivating it after an entire year, and the team were very quick at responding to my concern and it was fixed promptly. Would recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Naked Butcher Perth Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team