All reviews

Rating Breakdown

  • 5
    80% (805 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (960)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2022

とても使いやすいです。また、困ったことがあった時はサポートセンターの方が24時間対応でいつでもカジュアルに丁寧に教えてくださって大変助かりました。ありがとうございました。とてもおススメのアプリです!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

こんにちは、けん玉屋ゆめです。 by 岩田 私たちとコミュニティとあなたのレビューを共有してくれてありがとう. Nicoz が優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています! 乾杯、 Pushpesh & Pre‑order Now サポートチーム

4 / 5 Share

Dec. 24, 2022

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify. Update 21.10.2022 (5 stars to 3 stars): The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being. Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point... Update 25.12 (3 stars to 4 stars): Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good. They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page. Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Hallo an unsere Freunde von fictionary world Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst! Prost, Pushpesh und das Support-Team für jetzt vorbestellen

5 / 5 Share

Oct. 13, 2022

Tech support was awesome. They worked on the issue with the Add To Cart button not working, and escalated it when they were having issues with the code. Aman stayed on top of it until it was fixed.

Using app

Over 3 years

Total reviews

14

Average rating

4.7

Developer Reply

Hello to our friends at Gritty Soul Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 13, 2022

The customer service Nicoz gave us was outstanding. He was extremely prompt in replying and went the extra mile to assist us. Would recommend!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Vinteloper Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

I've been using the app on two clothing stores for over a year now. It does everything we need and more. I've recommended the app to Facebook Shopify users on several occasions. It's definitely worth the investment, its way better than trying to do workarounds for free on your product pages. The main piece of advice I have for new users is to remember to remove the ability to order when out of stock, I've forgotten on several occasions resulting in not having the requested products to send. The new features added recently eg partial payment are excellent. We've just started working with it but I reckon it will increase conversions. Overall I'm very happy to recommend the app, I can't fault it in any way.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Nomad the Label Thanks for sharing such a detailed review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2022

Great app, easy to set up and working smoothly. The support helped me within minutes when I was facing a small problem with my theme's display.

Store

Gigi

Using app

About 17 hours

Total reviews

7

Average rating

4.3

Developer Reply

Hello to our friends at Gigi Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now and that our support team assisted you promptly. We love having you as a customer and are always here to help your Shopify store succeed! Thanks for the recommendation!! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Oct. 7, 2022

I really like their team support service! Very helpful and timely! Especially a big thank you for Nicoz! Thank you so much for helping me solve all the problems!

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at SILVERWIND Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicozis our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 6, 2022

We use this app every Christmas and it works great. Recently had a small issue with the app after reactivating it after an entire year, and the team were very quick at responding to my concern and it was fixed promptly. Would recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at The Naked Butcher Perth Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 6, 2022

Wonderful Customer Service! Thank you to the nice man that helped me prepare in starting my business.

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Westero Barbecue Seasonings Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 5, 2022

Easy to set up and functions seamlessly with our Shopify store. Customer support is extremely responsive and helpful.

Store

Chico

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Chico Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 5, 2022

Great app and even better customer service. Always happy to help and resolve any questions quickly and professionally. A+

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Luvo Store Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 5, 2022

Thank you so much.It's a very good app. The staff interface is very smooth and highly recommended!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at MARUFOODS団圓食品 Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 3, 2022

Generally this app works well for me, I've sold a lot of products through pre-order now. Occasionally the products don't update as they should initially, but customer service are always very helpful and resolve the issue quickly for me. But would be better if it just worked first time as my time is very limited.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at ABF The Soldiers' Charity Shop Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 29, 2022

Aman was quick to respond to my request for help. He initiated a google call and within 10 minutes answered my questions and had me up and running.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mí and More Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 27, 2022

I used this app to 1. allow customers to pre-order products that require time to prepare 2. allow customers to be notified when an item is out of stock 3. would like to be able to have more choices in which group of products to allow back in stock alerts (e.g. some seasonal items which will never be available again can have notifications disabled). I had some help with the setup but the online chat with Josh made things so easy, he settled everything for me within the hour. Much appreciated!

Using app

About 7 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Pawspiracy Thanks for sharing your review with us and the community. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 27, 2022

One of the best apps in use on our website! Pays for itself and then some! Not only is the app super easy to use but when we've got small requests for changes, the support team are a pleasure to deal with.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Macarthur Fitness Equipment Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Sept. 23, 2022

So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway through some days to take care of work fires, but when i came back Jorge was there ready to pick back up where we left off. Jorge gets 10/5 stars he's that amazing.

Store

Teamson

Using app

11 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Teamson Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 23, 2022

Excellent app and excellent support. Josh has been really helpful and has made some aesthetic changes to suit my theme. Contacting them is very quick and there always seems to be someone online to help. Very happy customer!

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Clothkits Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Thanks for the recommendation!! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Sept. 21, 2022

I had a problem with the configuration and Aman's service was fast and effective. Fully recommended application for use.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Carlotta+Gee Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 21, 2022

Very prompt technical support! Always available whenever I need help. Kudos! All the things we needed it pre-order are in this App. It has alot of features

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Dolly and Dotty Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team