WOD: PreOrder Now
Capture sales for out-of-stock items with preorder buttons
Rating
4.5
feedback
1,009
chart
#1,888
All reviews
Review RSS Feed
Nov. 11, 2022
Just downloaded it and loving it so far. Has great customization capabilities you just have to learn where to look.
Hello to our friends at Minky Designs Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team
April 13, 2023
Updating my review from 4 to 5 stars. The support is always there and very helpful. Thanks Aman for helping this time when we needed to turn on pre-order for many products and advising me about enabling pre-order via tagging products-a very useful feature. Previous Review: We've been using this app for a good while now with one product but recently added more pre-order products and refreshed our website. With changing themes to one of Shopify's new themes (Refresh) we encountered a couple of issue with the Pre-Order Now app. I wasn't able to find solutions easily on my own but support is always available and helpful (sometimes you have to wait several minutes to get someone though). Rasheem solved our first problem with home page badges resizing the product image and the next day Nicoz solved the issue of the Pre-Order button not working. Nicoz also provided advice for the delayed loading of the pre-order button which sometimes allows people to order without seeing the pre-order button or having the pre-order tag attached to the order. I believe this can occur with any pre-order app and comes down to your page speed though. It's a good value app with great support and I'm looking forward to the improvements to come.
Hi Dad Certified® Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. It is particularly gratifying to hear such positive feedback about multiple members of our support team. We pride ourselves not only on our ability to troubleshoot specific problems, but also to assist merchants in realizing the full value of our application and all of its features. The specificity of your review is greatly appreciated as it speaks to the consultative approach that our customer service team takes in supporting our merchants. As always, we are here to help! Cheers, Pushpesh & the Pre‑order Now Support Team
Nov. 10, 2022
I like this app overall. But did not like the fact that I had to delete another app in use in order for this one to work. :/
Hello to our friends at www.themomcomics.com Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team
Nov. 9, 2022
Fantastic support. Nicoz has been extremely helpful. Highly recommend. Apps easy to use, and integration advice has been great.
Hello to our friends at Pozitive Sign & Graphic Supplies Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Nov. 9, 2022
Customer service was super responsive and quick to look into and help resolve issues. Thanks so much!
Hello to our friends at FlipFuel.co Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Nov. 5, 2022
This app was straightforward to set up, find the product we wanted to mark for pre-order, and customers had no confusion about which items were going to ship later. Amandeep was very helpful in getting me on track with this app.
Hello to our friends at The Cultured Cup® Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Nov. 5, 2022
I didn't use the app yet, but support is great! They were online immediately on Saturday to help and change some code. I hope the app works as good as their support.
Hello to our friends at Yoga Hero DACH Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Nov. 5, 2022
I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!
Hello to our friends at WildArtStudios Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Nov. 3, 2022
EXCELLENT CUSTOMER SERVICE! Amandeep listened to my issue with updating preorder shipping dates and helped me troubleshoot until we found the correct field that needed to be updated. Very happy small business owner!
Hello to our friends at Fern x Flow Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Nov. 3, 2022
Application simple à utiliser et efficace. Nous recommandons cette application.---------------------
Hello to our friends at Atelier Jalaper Merci d'avoir partagé votre avis avec nous et la communauté. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous ne saurions trop vous remercier d'avoir pris le temps de partager vos commentaires avec nous et de nous rappeler pourquoi nous faisons ce que nous faisons. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Tanu & The Pre‑order Now Support Team
Nov. 7, 2022
The app seems to be working fine from the aspect of its primary function, but it is causing SEO issues in our store. The app elements/features which we don't even use are present on our pages which adds unwanted h1 and h2s causing On-Page SEO errors. We communicated this with the support and were not able to find a solution to it, they say this will be added to their feature request list. Hope they will fix this soon. *****UPDATE***** They have fixed the issue and everything seems to be working great. Really appreciate the effect made by the support and developer team in fixing our issue, especially the help from Joshua, the 5-star is for him.
Hello to our friends at Turmerry This is Tanu, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration and wanted to provide you solution for this. Our development team tried to fix this issue, especially for you and we are also taking it to implement across all other stores. Our team has tried to reach out to you after fixing this issue and they wanted to make sure it is working perfectly fine for you. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to ensure every merchant using our app has an A+ experience. Please send us a reply and our team will help you from there. Regards Tanu and Preorder Team
Nov. 2, 2022
The response was very smooth and helpful. It would be nice to have Japanese language support, and it would be better to have a warning alert for reserved items with different delivery dates.
Hello to our friends at REMI RELIEF Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
July 25, 2023
Love this app! Been using it for over a year. Support is very quick and Amandeep has bailed me out more than once! -Update July '23: Still going strong with the app and Aman has been great to work with!
Hello to our friends at Microplay Newmarket Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team
Oct. 31, 2022
this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.
Hello to our friends at Fire Pit Surplus Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Oct. 30, 2022
I've used this app for a couple years now in two different stores. It does what needs to be done. I have the free and paid version in 2 different stores and both are great. Support is TOP, they answer really fast and fix problems.
Hello to our friends at Miellerie St Patrice Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Oct. 29, 2022
I used this app to help me kick-off sales for our new business. It was quick and simple to navigate. Everything worked great!
Hello to our friends at hitemrightcoffee Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team
Oct. 26, 2022
I needed the preorder message centered under the pre-order box and it took them no time. They even made sure it worked on Mobile vs. Desktop correctly.
Hello to our friends at Rational Creatures Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Oct. 22, 2022
I love this APP, help us a lot indeed! And the customer service team are great! Quick response and very professional.
Hello to our friends at Not Just Pajama Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Oct. 20, 2022
This app is exactly what I needed. Nicoz was also great at addressing my questions and concerns after install.
Hello to our friends at Courtside Sneakers Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Oct. 19, 2022
App was confusing at best. But mainly did not work. I could not get pre-order button to show up. help instructions were confusing. I requested support and got nothing. then, the app stopped opening all together. So, it was just a big waste of time.
Hello to our friends at Habit Heroes Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. We immediately replied to your request for help but did not get any response from you. Can you please check your spam folder to see if the messages are getting routed there? If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Pre‑order Now Support Team