All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2022

Nicoz was very helpful and attentive in resolving my requests. Unfortunately, the app is not set-up to combine discount codes with pre-orders right now, so sadly, I have to migrate to another app. But the customer service is outstanding, thank you again!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Jour au Soir Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 9, 2022

Customer service was super responsive and quick to look into and help resolve issues. Thanks so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at FlipFuel.co Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 9, 2022

Perfect app and perfect support I appreciate it Amandeep was so helpfully and kind with me I used this plugin now

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at J&Sneaks Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 8, 2022

Quickly fixed some issues with the size of the pre order button. App works great. Great experience thus far.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Smash Slime Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 8, 2022

I installed this app for my store to enable Pre-order for one product. It's working really great and fulfill my requirements. Support team is really helpful.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at GENISYNTH Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

Aman was very helpful with needed changes and fast! Love the app for my pre-order products! Easy to add to select products.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Shady Days Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

This app was straightforward to set up, find the product we wanted to mark for pre-order, and customers had no confusion about which items were going to ship later. Amandeep was very helpful in getting me on track with this app.

Using app

5 months

Total reviews

8

Average rating

4.8

Developer Reply

Hello to our friends at The Cultured Cup® Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

I didn't use the app yet, but support is great! They were online immediately on Saturday to help and change some code. I hope the app works as good as their support.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Yoga Hero DACH Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 5, 2022

I used this app to help me list pre-orders for my artwork. The team behind the app are fast to respond to issues and are so helpful. My issue was fixed by Josh in a total of 4 minutes. Highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at WildArtStudios Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 3, 2022

EXCELLENT CUSTOMER SERVICE! Amandeep listened to my issue with updating preorder shipping dates and helped me troubleshoot until we found the correct field that needed to be updated. Very happy small business owner!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello to our friends at Fern x Flow Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 3, 2022

Application simple à utiliser et efficace. Nous recommandons cette application.---------------------

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Atelier Jalaper Merci d'avoir partagé votre avis avec nous et la communauté. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous ne saurions trop vous remercier d'avoir pris le temps de partager vos commentaires avec nous et de nous rappeler pourquoi nous faisons ce que nous faisons. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 7, 2022

The app seems to be working fine from the aspect of its primary function, but it is causing SEO issues in our store. The app elements/features which we don't even use are present on our pages which adds unwanted h1 and h2s causing On-Page SEO errors. We communicated this with the support and were not able to find a solution to it, they say this will be added to their feature request list. Hope they will fix this soon. *****UPDATE***** They have fixed the issue and everything seems to be working great. Really appreciate the effect made by the support and developer team in fixing our issue, especially the help from Joshua, the 5-star is for him.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Turmerry This is Tanu, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration and wanted to provide you solution for this. Our development team tried to fix this issue, especially for you and we are also taking it to implement across all other stores. Our team has tried to reach out to you after fixing this issue and they wanted to make sure it is working perfectly fine for you. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to ensure every merchant using our app has an A+ experience. Please send us a reply and our team will help you from there. Regards Tanu and Preorder Team

4 / 5 Share

Nov. 2, 2022

The response was very smooth and helpful. It would be nice to have Japanese language support, and it would be better to have a warning alert for reserved items with different delivery dates.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at REMI RELIEF Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 25, 2023

Love this app! Been using it for over a year. Support is very quick and Amandeep has bailed me out more than once! -Update July '23: Still going strong with the app and Aman has been great to work with!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Microplay Newmarket Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Oct. 31, 2022

this app is really helpful in providing customers with etas. the only downside is that it does slow down the page speed of our website a bit.

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at Fire Pit Surplus Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 30, 2022

I've used this app for a couple years now in two different stores. It does what needs to be done. I have the free and paid version in 2 different stores and both are great. Support is TOP, they answer really fast and fix problems.

Using app

11 months

Total reviews

5

Average rating

3.4

Developer Reply

Hello to our friends at Miellerie St Patrice Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 29, 2022

I used this app to help me kick-off sales for our new business. It was quick and simple to navigate. Everything worked great!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at hitemrightcoffee Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 28, 2022

I am using this app to do pre-orders for my children's book! I had a few issues and Josh was so kind and helpful. I'm opening my shop on Saturday, and he really helped me to get things in order. I just downloaded the app today and so far I am really impressed with the customer service! Thanks again Josh!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mahogany Woolfolk Books Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 26, 2022

Awesome and very helpful app! Also, the customer service is great! Rasheem went above and beyond to help me with every question I had.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at wongopuzzles Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Rasheem could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 26, 2022

カスタマーサポートがめちゃくちゃレスポンス早くて良いです。表示が崩れていたのですが、問い合わせたところすぐにサポーター側で作業して下さって5分程度で解決しました。とても助かりました。予約販売機能自体もスムーズに使えています。

Developer Reply

Hello to our friends at CACTUS TOKYO公式オンラインストア|サボテンからできたサステナブルな革製品 私たちとコミュニティとあなたのレビューを共有してくれてありがとう.サポートチームが優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています! Tanu & The Pre‑order Now Support Team