All reviews

Rating Breakdown

  • 5
    80% (818 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (973)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2023

The support was top notch! Nicoz helped me solve a bottom with the preorder button. He was not only thorough, he was was also effective and quick. What I had been trying to do for an hour took him 3 minutes! Im so grateful for the assistance!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Plant In Purpose Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 9, 2023

Fantastic customer service experience and easy to set up. I had a small glitch at the beginning, but it was fixed within hours by CS.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at bufahlow Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

2 / 5 Share

Jan. 18, 2023

We've been using this app for two weeks and every single day we keep getting real orders that are supposed to be preorder. We've been working with the support team to try and figure out, and finally they told us they don't support orders paid with certain payment methods. This is something they should have told us before using their app!!!! We've lost thousands of dollars in canceled orders and it's been a customer service nightmare, I'm so upset

Using app

3 months

Total reviews

19

Average rating

4.8

Developer Reply

Hello to our friends at Toki Mats Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 6, 2023

We installed this app in 2022 to allow preorders for a new product launch. We used the app again this year for 2023 products. Pre-Order Now is easy to use AND has EXCELLENT customer care. Amandeep was very knowledgeable, provided quick responses, and understood our needs. Thank you!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Crazy Aaron's Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 6, 2023

The app does everything we need it to do for our pre-order items. Josh from Support as amazing to deal with. He fixed the issues we found between the app and the theme we are using with ease.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Glam Runway Australia Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Jan. 5, 2023

Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work. I'll update this review to 5* when everything is resolved.

Using app

About 3 hours

Total reviews

6

Average rating

3.8

Developer Reply

Hello to our friends at Carmarthen Camera Centre Thanks for sharing your review with us and the community. Rasheem is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 5, 2023

Big Thanks to Josh for the awesome quick service. Complicated problem on my end solved with ease. Not the first time I have used Pre Order and always works brilliantly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Flyp Catalog Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 3, 2023

Very useful and easy to use app, I had some small issues with customization, but I received an immediate help from Rasheem. Outstanding customer service and brilliant app to work with

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Taylor & Tails Ltd Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 28, 2022

The app is very easy to use and configure. The newly added notification option has really made this a single option application for new (not yet in stock) and backordered items you want to pre-sell. I was having a small issue with the settings and was able to jump on chat with Aman and he helped me work through the problem and get everything working as it should. Good app with good support!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Gutter Pro Vac Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 22, 2022

A must have app for any website with outstanding customer service! thanks for the great work and your help with some customized settings!

Store

DINA J

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at DINA J Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 21, 2022

High pressure pre order in less than 30 min, and a glitch with a custom theme. Aman saved my bacon. I didn't expect to be helped in 5 minutes and back to work in 6.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at jpegmafiamerch Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 20, 2022

This app fits our current needs perfectly. We have had a couple of challenges that a chat with customer support solved quickly. Tonight I ran in to small issue, opened the chat window and Josh had it fixed in a matter of minutes.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lowerright Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 17, 2022

So far it works like a dream. I don't need much, so the free version works perfectly. I did need help on a setting and Amandeep was quick and friendly. He was able to fix it in no time flat.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Jenni's UGLY Chocolates Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 12, 2022

Amandeep provided quick, friendly, informative, and precise service helping get Breezinout.com setup with Pre-order functionality. Thank you!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Breezinout Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 7, 2022

App works well. Required some extra work from the team to get customized and installed for our website, but they were very responsive and got it set up correctly.

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Grace Farms Foods Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 7, 2022

Very responsive customer support. Was able to solve my problem in a matter of minutes. (Even at 12:30 am EST!)

Using app

About 2 hours

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Pandasaurus Games Wholesale Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 5, 2022

The Website On-Demand staff were quick and helpful with setting up the app and with any issues we faced. Great customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at The Tech Den Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 5, 2022

Good solid app with rapid support. Amadeep was right there on a live chat the moment I had a question (worrying about integration with 2.0 platform themes). The answer was efficient and friendly and he put my fears to rest. Great to know it plays nice on the new platform. Thank you

Using app

Over 2 years

Total reviews

10

Average rating

4.9

Developer Reply

Hello to our friends at The Wool Company Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Dec. 2, 2022

I used this app because my website needed to have pre-order and it worked great! I recommended it! The customer service is amazing!! They are very friendly and helpful! I talked to Amandeep to have it uninstalled after I no longer needed it and he was very helpful and showed me how to do it correctly!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Nameaboveall Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Amandeep could assist you! We truly appreciate your business, and we’re so grateful that we assist you, and we hope to have you back with us soon. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 28, 2022

Awesome support. Had one small issue with pre-order button. Contacted support and it was fixed in 5minutes.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at shop.altona93.de Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team