All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
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5 / 5 Share

Nov. 28, 2022

Awesome support. Had one small issue with pre-order button. Contacted support and it was fixed in 5minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at shop.altona93.de Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 24, 2022

Works great! I use it all the time. I had one glitch and the help desk was super helpful (Aman!) Would recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Treehouse Toy Co. Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 22, 2022

Probably one of the best support teams I have ever worked with!!! The product works great, and when there is an issue, they help!! A++

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Preowned Powersports Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 22, 2022

Great app and great customer service! This app is a great way to ensure you dont miss out on revenue and a perfect tool for a new business like ours, with products coming soon!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at kindertrekk Thanks for sharing such a wonderful review with us and the community. We are glad to know that you had a positive experience with our app. We're delighted to hear that our support team was able to provide you with excellent support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

3 / 5 Share

Nov. 21, 2022

reasonably easy to use. bit fiddly but overall good. Support was incredibly helpful and very prompt with their replies. it is appreciate.

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello to our friends at Rommer Co Thank you for leaving this feedback! We appreciate you taking the time to share this review with us and the community! We are elated to learn that you find our app and customer service useful. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 20, 2022

The tech support for our setup has been quite amazing. They've been responsive 24/7 and been successful in getting all our functions to work. Impressed by the responsiveness and attitude. Great job!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Apres Apparel Store Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 17, 2022

Amandeep was super helpful with helping me troubleshoot the app! If you go with custom options, just keep in mind that you can't bulk edit products in your store using general settings.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at Love Is Project Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 16, 2022

This app is easy to use and provides everything we need and the staff is super helpful! Tech issues were fixed in secs once we raised it.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Kuu.australia Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 16, 2022

Aman was super helpful and extremely fast! He fixed the issue I had in no time. Overall, a great app and a great team!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Awkward Silence Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Nov. 15, 2022

I would have liked more instructions or step-by-step setup but otherwise okay. I think I was able to get it to work

Using app

13 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at The Wax Barista Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 15, 2022

Great communication and fast customer support. It’s an easy plugin to set up and I like that there’s a free option for just one preorder product. Definitely recommend!

Store

Ujjo

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Ujjo Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Dec. 3, 2022

customer support is super fast and really helpful and it 11pm so I'm impressed. Nicoz allowed the badge to work on the theme I was working in on shopify. revision: a few months later needed more help and amandeep subbed in for Nicoz. still absolutely great service. and he simplified my issues with the use of tags. Thanks so much again!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Archerysource Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 14, 2022

I am excited about using this app. Your customer Service person Amandeep was very helpful in helping me install with my new Shopify shop. I am very hopeful it will work well with my upcoming Grand Soft Opening Pre Order launch.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at J U L E S. S M I T H A R T. C A R D S & P R I N T S Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Nov. 12, 2022

So far so good! I was using a different app for a while and ran into an issue started looking for other options and found this app. This app is really useful and powerful. I had an issue over the weekend and was able to get virtual support immediately. very happy with the product and customer support!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at unicornspell Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 11, 2022

Just downloaded it and loving it so far. Has great customization capabilities you just have to learn where to look.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Minky Designs Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 11, 2022

The app is super easy to setup and customer service was very helpful. I highly recommend it, and I'm loving the latest features.

Using app

5 months

Total reviews

4

Average rating

3.5

Developer Reply

Hello to our friends at Kallie & Co. Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Nov. 11, 2022

Nice lay out.The venture store front slides show doesn't work with this app.Add to cart pops up also and then the pre-order glitches in .this needs to be fixed so its seamless .

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Special Misfits Apparel Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 13, 2023

Updating my review from 4 to 5 stars. The support is always there and very helpful. Thanks Aman for helping this time when we needed to turn on pre-order for many products and advising me about enabling pre-order via tagging products-a very useful feature. Previous Review: We've been using this app for a good while now with one product but recently added more pre-order products and refreshed our website. With changing themes to one of Shopify's new themes (Refresh) we encountered a couple of issue with the Pre-Order Now app. I wasn't able to find solutions easily on my own but support is always available and helpful (sometimes you have to wait several minutes to get someone though). Rasheem solved our first problem with home page badges resizing the product image and the next day Nicoz solved the issue of the Pre-Order button not working. Nicoz also provided advice for the delayed loading of the pre-order button which sometimes allows people to order without seeing the pre-order button or having the pre-order tag attached to the order. I believe this can occur with any pre-order app and comes down to your page speed though. It's a good value app with great support and I'm looking forward to the improvements to come.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dad Certified® Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. It is particularly gratifying to hear such positive feedback about multiple members of our support team. We pride ourselves not only on our ability to troubleshoot specific problems, but also to assist merchants in realizing the full value of our application and all of its features. The specificity of your review is greatly appreciated as it speaks to the consultative approach that our customer service team takes in supporting our merchants. As always, we are here to help! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Nov. 10, 2022

I like this app overall. But did not like the fact that I had to delete another app in use in order for this one to work. :/

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at www.themomcomics.com Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Nov. 9, 2022

Fantastic support. Nicoz has been extremely helpful. Highly recommend. Apps easy to use, and integration advice has been great.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Pozitive Sign & Graphic Supplies Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Nicoz is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team