WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,023
chart
#1,998
All reviews
Review RSS Feed
Feb. 20, 2023
Awesome App, i recommend if your business rely on pre-command, the customers service is also fast !!!
Hello to our friends at By Louise Thanks for sharing your review with the community and us. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
Feb. 20, 2023
We have been using Pre-Order Now for a few years and we have been really pleased. The new features including 'Back In Stock Alerts' are an added bonus and mean we don't have to use separate apps anymore. We've only needed to contact support a couple of times and on both occasions my queries we dealt with quickly and efficiently. Thangs guys!
Hello to our friends at All Mamas Children Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
Feb. 17, 2023
Great fast support and easy to understand features. Just a little time is all one needs. Thank you Rasheem.
Hello to our friends at Energy Corse Americas Thanks for sharing your review with the community and us. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
Feb. 16, 2023
I changed themes and had a problem. Opened a chat and, voila, the agent fixed the problem. It literally was that easy.
Hello to our friends at Dandy Technology Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
Feb. 15, 2023
Help support was so fast and so easy to contact. They did a custom edit for my website within minutes. And the person who replied me knew what they were doing perfectly. By far the best app support I have encountered. Thank you Josh
Hello to our friends at BetterSmile Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
Feb. 13, 2023
Customers are purchasing and preorder does not show up on 35% of orders. Creating a lot of confusion.
Hello to our friends at Silhouette Stylez Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We have tried to reach you via email as well as on the cell phone, but were not able to reach you. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels: Email: [email protected] Phone: 1 (888) 779-3821 Live chat: https://websiteondemand.ca/pre-order-now/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team
Feb. 13, 2023
A really good app with great service and support team to help with any issues. ......................
Hello to our friends at Educational Equipment Supplies Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Feb. 6, 2023
Aman was very helpful. He found my issue and walked me through the process of correcting it so I can be able to fix this issue in the future.
Hello to our friends at Mowe Clothing Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team
Feb. 6, 2023
Of the many pre-order apps to choose, THIS is the one you should go with. Easy to install. Clean and modern button/badge design. Mixed cart pop-up allows you to make customer fully aware of the pre-order "risk", fully customizable colors and text. Great addition to any store needing a pre-order solution. Also received quick resolution via email and live chat to a minor issue with badge appearing in multiple places on homepage. Worth it!
Hello to our friends at CLEER SKIN Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Feb. 5, 2023
customer service fast responded to my problem and had tech support help too. Very reliable customer service.
Hello to our friends at 小雅音樂 Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Feb. 1, 2023
Nicoz was a great help in fixing our problem quickly and within 24 hours. This app is amazing and super helpful for our business.
Hello to our friends at CENDRÉ Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Feb. 1, 2023
Great app, and great customer service. Thanks to Aman who helped customize and tweek some little things.
Hello to our friends at Clothes & Roads Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team
Jan. 31, 2023
Had an issue at the start, but the support team swiftly sorted the bug, I would recommend, will keep using
Hello to our friends at SEASHELL® Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Jan. 25, 2023
Had an issue getting app to work. Contacted support and Aman was great! Within five minutes he fixed the problem and had our pre-order up and running.
Hello to our friends at Conrad's Confectionery Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Jan. 20, 2023
Nicoz was awesome. Fixed my issue late at night. Greatly appreciated the help on this. I will be reaching out for help in the future.
Hello to our friends at Daisy Pop Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team
Jan. 20, 2023
Excellent app and excellent support. Super easy to use and works as expected. Couldn't be happier! Koshayoga.co
Hello to our friends at Kosha Yoga Co. Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Jan. 19, 2023
The representative I chatted with, Aman, was extremely helpful and knowledgeable, and was able to quickly resolve my issue. He was very friendly and made me feel valued as a customer. Overall, I am very satisfied with the level of service I received and would highly recommend this company to others.
Hello to our friends at UZE Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team
Jan. 19, 2023
Amandeep was very helpful in getting us set up with our custom theme. So far the app is working well!
Hello to our friends at DeadEyeVR Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Jan. 19, 2023
Very helpful, easy to setup! Quick response! Good support! Thanks again for your support and quick answers.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hello to our friends at The East India Company - Collections Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Jan. 17, 2023
Nicoz was awesome!!!!! They were able to help with every question we have had so far within 5 minutes! WE ARE LOVING THIS APP!
Hello to our friends at Tursi Soccer Store Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team