All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2023

I've been using Pre-Order NOW for years! Works great, and every update is better. 100% recommended! I'm sure you'll love it.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SlapStore América Latina Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 20, 2023

Nicoz was awesome. Fixed my issue late at night. Greatly appreciated the help on this. I will be reaching out for help in the future.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Daisy Pop Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 20, 2023

Excellent app and excellent support. Super easy to use and works as expected. Couldn't be happier! Koshayoga.co

Using app

11 days

Total reviews

15

Average rating

4.9

Developer Reply

Hello to our friends at Kosha Yoga Co. Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 19, 2023

The representative I chatted with, Aman, was extremely helpful and knowledgeable, and was able to quickly resolve my issue. He was very friendly and made me feel valued as a customer. Overall, I am very satisfied with the level of service I received and would highly recommend this company to others.

Store

UZE

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at UZE Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 19, 2023

Amandeep was very helpful in getting us set up with our custom theme. So far the app is working well!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at DeadEyeVR Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 19, 2023

Very helpful, easy to setup! Quick response! Good support! Thanks again for your support and quick answers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The East India Company - Collections Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 17, 2023

Nicoz was awesome!!!!! They were able to help with every question we have had so far within 5 minutes! WE ARE LOVING THIS APP!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Tursi Soccer Store Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 14, 2023

Pre order now app is great. Easy to install, simple, works great. Even if you have a problem, support is there to solve your problem. Especially, Amandeep is polite and efficient to help you with any problem!

Store

Fanspaw

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Fanspaw Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 13, 2023

Had a new issue with a newer feature and Nicoz was able to get it settled for me right away. I love when I can chat with support staff on these projects!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at boygeniusmerch Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 13, 2023

Excellent customer service! Amandeep helped me set up the pre-order button on my website. It looks great and just the way I want it :)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Just Chic Vibes Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 11, 2023

The support was top notch! Nicoz helped me solve a bottom with the preorder button. He was not only thorough, he was was also effective and quick. What I had been trying to do for an hour took him 3 minutes! Im so grateful for the assistance!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Plant In Purpose Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

Jan. 9, 2023

very easy to use and good for shopify

Store

YKME

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at YKME Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

2 / 5 Share

Jan. 9, 2023

Customer service let me down big time, I had an on going pre-order going on and they took more than how many days to never fix the problem. Spoke with multiple reps and got the same run around. Use them at your own risk. I Just uninstalled the app so I can use an app that works with my store.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Hello to our friends at Feng Shui NYC Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good service. I'm VERY sorry about this, it is not at all what we aim for. This seems to be a very peculiar issue that we could not able replicate on our end. It seems to be a conflict with some other app that is already installed on your store. We are committed to getting this fixed for you. If you are still open to trying the app again, please let me know and I will arrange for our best developers to look into your case ASAP. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 9, 2023

Was able to successfully get pre-orders with Amandeep's fast assistance. Great app to use to get pre-orders.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Entrepreneur Cheat Code Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 9, 2023

Fantastic customer service experience and easy to set up. I had a small glitch at the beginning, but it was fixed within hours by CS.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at bufahlow Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

2 / 5 Share

Jan. 18, 2023

We've been using this app for two weeks and every single day we keep getting real orders that are supposed to be preorder. We've been working with the support team to try and figure out, and finally they told us they don't support orders paid with certain payment methods. This is something they should have told us before using their app!!!! We've lost thousands of dollars in canceled orders and it's been a customer service nightmare, I'm so upset

Using app

4 months

Total reviews

19

Average rating

4.8

Developer Reply

Hello to our friends at Toki Mats Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 6, 2023

We installed this app in 2022 to allow preorders for a new product launch. We used the app again this year for 2023 products. Pre-Order Now is easy to use AND has EXCELLENT customer care. Amandeep was very knowledgeable, provided quick responses, and understood our needs. Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Crazy Aaron's Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 6, 2023

The app does everything we need it to do for our pre-order items. Josh from Support as amazing to deal with. He fixed the issues we found between the app and the theme we are using with ease.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Glam Runway Australia Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 5, 2023

App is great and the support is top notch. Immediate and helpful responses to pressing issues. Would recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at De La Soul Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Jan. 5, 2023

Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work. I'll update this review to 5* when everything is resolved.

Using app

About 1 year

Total reviews

5

Average rating

4.0

Developer Reply

Hello to our friends at Carmarthen Camera Centre Thanks for sharing your review with us and the community. Rasheem is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team