All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2023

Very fast, great work thank you for fixing my pre order button. fixed it in less then 5 minnutes!!!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at BAYROOWASHERE Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 16, 2023

I changed themes and had a problem. Opened a chat and, voila, the agent fixed the problem. It literally was that easy.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Dandy Technology Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 16, 2023

App works well, customer service has been excellent with quick responses on their chat and even a Google Meet call to provide the help that was required!

Store

Juggo

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Juggo Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 15, 2023

Would really recommend this app, very easy to use and when I had a query Aman on chat got it resolved instantly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Genovi Beauty Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 15, 2023

Help support was so fast and so easy to contact. They did a custom edit for my website within minutes. And the person who replied me knew what they were doing perfectly. By far the best app support I have encountered. Thank you Josh

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at BetterSmile Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

2 / 5 Share

Feb. 13, 2023

Customers are purchasing and preorder does not show up on 35% of orders. Creating a lot of confusion.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Silhouette Stylez Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We have tried to reach you via email as well as on the cell phone, but were not able to reach you. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels: Email: [email protected] Phone: 1 (888) 779-3821 Live chat: https://websiteondemand.ca/pre-order-now/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 13, 2023

A really good app with great service and support team to help with any issues. ......................

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Educational Equipment Supplies Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 10, 2023

I've only just started using the app and am still in trial period, but Amandeep was super helpful with setting up my pre-order buttons when I was struggling. Very grateful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at La Sala Artisan Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 6, 2023

Aman was very helpful. He found my issue and walked me through the process of correcting it so I can be able to fix this issue in the future.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Mowe Clothing Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 6, 2023

Of the many pre-order apps to choose, THIS is the one you should go with. Easy to install. Clean and modern button/badge design. Mixed cart pop-up allows you to make customer fully aware of the pre-order "risk", fully customizable colors and text. Great addition to any store needing a pre-order solution. Also received quick resolution via email and live chat to a minor issue with badge appearing in multiple places on homepage. Worth it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at CLEER SKIN Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 5, 2023

customer service fast responded to my problem and had tech support help too. Very reliable customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at 小雅音樂 Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 4, 2023

I tottaly recomand this app. Aman was very helpful and answer to every question that I had. With this app you can make sells even when you dont have the stock ready. 10+

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Fluxiesromania Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 2, 2023

Nicole got me out of a jam the night before my pre-launch! Responded to my email and fixed my issue immediately. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at HOUSE OF STONE Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 1, 2023

Nicoz was a great help in fixing our problem quickly and within 24 hours. This app is amazing and super helpful for our business.

Store

CENDRÉ

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at CENDRÉ Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 1, 2023

Great app, and great customer service. Thanks to Aman who helped customize and tweek some little things.

Using app

Over 5 years

Total reviews

16

Average rating

4.9

Developer Reply

Hello to our friends at Clothes & Roads Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Jan. 31, 2023

Had an issue at the start, but the support team swiftly sorted the bug, I would recommend, will keep using

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at SEASHELL® Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Jan. 28, 2023

The pre-order now app is great! It simplifies the pre-order process in a myriad of ways. Glad I learned about it before launch.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Poindexter Apparel Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 25, 2023

Had an issue getting app to work. Contacted support and Aman was great! Within five minutes he fixed the problem and had our pre-order up and running.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Conrad's Confectionery Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 23, 2023

Fantastic product, fantastic service. I would recommend to anyone using shopify who wants to put products up for pre-order / coming soon.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Ice Tank Adventure Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Jan. 23, 2023

Great customer service and very easy to use and set up. I have had to contact customer service twice and they have helped guide me to answer all questions.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Radiant Light Candle Co Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team