All reviews

Rating Breakdown

  • 5
    80% (818 ratings)
  • 4
    10% (100 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 95% (971)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

Always very happy and fast to help with any customization on our website. The app works very well.. Aman is very fast and happy to help with any problems. :-)

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at ByStenholt.dk Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 13, 2024

We've used this app for many years. The initial set-up is easy, & it is very easy to maintain while we add new products for pre-order frequently. We recently had an issue, & they were able to solve it in a reasonable amount of time. Every person I've talked with has been responsive & helpful.

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at MOD Sportswear Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 25, 2023

Todo super! La recomiendo para el stock cuando llega, la hemos usado en varias ocasiones y funciona a la perfeccion

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at BioCareChile Gracias por compartir una revisión tan increíble con nosotros y la comunidad. Estamos encantados de saber que tuviste una experiencia positiva con nuestra aplicación. Realmente apreciamos su negocio y estamos muy agradecidos por la confianza que ha depositado en nosotros. ¡Nos gustaría agradecer a clientes increíbles como usted por su increíble apoyo! ¡Tú Molas! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 21, 2023

best pre order app ever, bro is fast with the respond and fixes the problem quick like a jet! love it

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Eliot Grey Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 20, 2023

Pre-Order NOW and Amandeep gave us great support! I can highly recommend both the app and their customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at bastsauna Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

June 15, 2023

Sunny was such a help! We noticed a glitch that happened after an app upgrade, and he was so kind and made it very easy to get it fixed.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Zilker Belts Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 24, 2023

Just started with this app. I had issues with my theme and the support has been more then helpful. Aman helped me a lot customising the app to fit my theme. Thanks a lot!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Custom Lashes Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 17, 2023

Easy to setup and customize. I discovered a small issue and support was very quick to respond and address it!

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Bikecomponents.ca Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 13, 2023

I had a problem with adding widget to my new theme since this theme wasn't free theme but they fixed the problem within few minutes after I sent a message. Very helpful and useful app. Thank you so much!

Store

KKANG

Using app

4 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello to our friends at KKANG Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 12, 2023

Great app and really simple onboarding. Josh did an amazing job helping me style the product and collection badges to match my store's aesthetics. Highly recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at FLIPKIP® Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

April 12, 2023

Great support, a little buggy, but that's my only complaint. Support was quick and helpful, app could be better.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at adrafül labs Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

April 12, 2023

Amandeep was very helpful, took time out to help me figure out bug issues with app. only reason why it is not 5 stars is due to issues outside of Amandeep control such as speed. Other than that he was awesome

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at ExcessiveLove Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 8, 2023

The app is very easy to install. We had a configuration issue due to the theme. However, Josh tweak the code and got it working. Josh has been awesome, and he deserves five stars. Keep up the good work team. You guys are awesome.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Step Above 4x4 Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 7, 2023

App is easy to setup and works perfect. I don't have a lot of pre-order products but use it to manage my inventory levels so customers know if something is out of stock (and it will take longer to fulfill). I recently had a hiccup when I upgraded my Shopify theme and was able to get support very quickly! I highly recommend this app!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Fan Sparkle Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

3 / 5 Share

April 5, 2023

Slow to show the results on the product page Not very intuitive for the customer to understand they are basically pre ordering and not ordering

Using app

About 21 hours

Total reviews

6

Average rating

4.7

Developer Reply

Hello to our friends at Homekode Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process. It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels: Email: [email protected] Phone: 1 (888) 779-3821 Live chat: https://websiteondemand.ca/pre-order-now/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 30, 2023

Very good support, Josh has been awesome and the app is really good. We got a lot of pre orders sales thanks to this that we wouldn't have otherwise

Using app

12 days

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at ZEDE Paris Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 29, 2023

I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Auralign Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Oct. 10, 2024

The technical support team is helpful and got most of the major problems fixed. Would have been better if the email function can be activated during the free trail as well.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at sinksandbowls.com.au Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 20, 2023

Amazing customer service. I am not very tech savy, and had a few issues getting everything set up the way I wanted. I used the live chat button at the bottom of the page and within minutes I had a real person helping me with all my queries. They were extremely patient with me, and we got it looking exactly how I wanted. I'm super pleased, and would highly recommend to others. Thank you for your help Nicoz!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bellybambino Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

March 17, 2023

it works like it should . needed a little help after set up and they were on point. Josh helped out and fixed the problem very quickly.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Sun Bulb Studio Thanks for sharing your review with the community and us. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team