All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2023

Great support! Got on a call with Aman and he sorted everything out for me with no complications. Thanks guys

Using app

9 days

Total reviews

8

Average rating

4.8

Developer Reply

Hello to our friends at Retro Chip Thanks for sharing your review with the community and us. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 13, 2023

Aman, Thank you for your Kindly HELP!!! We will slove the problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at ATELIER N’S Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 10, 2023

We were having issues with all our product variants and some of the Pre-Order functions working properly. I spoke with Nicoz (customer support) and the issues were fixed in minutes. Their CS team did a great job in fixing all issues we were having.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Blissidys Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 6, 2023

I never used a pre-order app until now. When I chose Pre-Order Now WOD, has been a game changer. I highly recommend this app and the Support Staff is great! Eliot Grey Boutique

Using app

3 months

Total reviews

41

Average rating

4.9

Developer Reply

Hello to our friends at Eliot Grey Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 14, 2023

Awesome customer service! Helped when I was struggling and made some tweeks on some text I needed changed. The orders are flying in!!! Aman helped fix a bug that was causing the Pre-order button to show up when it wasn't. It's working now! Excellent service.

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Ai13 Billet Products Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 1, 2023

App works very well. They helped us get it set up quickly. Aman was really great in helping us get it to match our store branding.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at DrinkVyu Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 1, 2023

Been good so far! Josh was a great Help. Love it and will continue to work with them to see from now on.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at The Millennium Couture Store Thanks for sharing your review with the community and us. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

Feb. 28, 2023

It's really consumer friendly. Love how simply and effective the app is to use! Easy and effective application for anybody who wishes to use pre-order as an option for their website.

Store

ANDANTE

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at ANDANTE Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 27, 2023

I add Pre-Order to my shopify store and Nicoz from customer service solved all of my questions in a few minutes, amazing support. Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at moonshop.la Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 24, 2023

Does exactly what it says, The customer support team are nothing but brilliant and responsive. Helped us customise as and when we needed.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Hazelwood Interiors Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 23, 2023

Brilliant app. Intuitive and looks great on my store. One minor issue which was resolved within 5 minutes due to amazing customer service by Amandeep.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Tenth Muse Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 22, 2023

Smooth, good customer service. Simple instructions, especially when helped by customer service. Works on phone as well incase one doesn’t have a computer

Store

CHAMACO

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at CHAMACO Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 21, 2023

I recently tried out the PreOrder Now app and was extremely impressed by its functionality and ease of use. This app is a game-changer for any business that frequently experiences out-of-stock items. PreOrder Now is a pre-order app that replaces out-of-stock with preorder buttons, which allows customers to reserve the product even when it is not available at the time of purchase. One of the best features of the app is its ability to seamlessly integrate with your existing e-commerce platform. The installation process was simple and straightforward, and the app immediately began working to replace out-of-stock products with pre-order buttons. This makes it much easier for customers to know when they can expect to receive the product and can help to reduce the number of customer inquiries about product availability. Overall, I highly recommend the PreOrder Now app to any business that wants to reduce customer frustration when products are out of stock. The app is easy to install and use, and its customization options make it a versatile tool for businesses of all sizes. Whether you have a large e-commerce store or a small boutique, PreOrder Now can help you improve the customer experience and increase sales.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at KAKAO Ceremonial Cacao Canada Thank you for sharing such an amazing review with the community and us. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 21, 2023

Ama was very helpful when I was having issues and fixed them right away. Very helpful app and service

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at La Sala Artisan Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

2 / 5 Share

Feb. 21, 2023

difficult to set up. forced to use the trial without even being ready to use it.

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello to our friends at The Toxic Club Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We have tried to reach you via email, but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels: Email: [email protected] Phone: 1 (888) 779-3821 Live chat: https://websiteondemand.ca/pre-order-now/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 20, 2023

amazing and helpful experience!!! got the app all set up for me and it's working perfectly now. woo!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Toothbrush Toys Thank you for sharing such an amazing review with the community and us. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 20, 2023

Aman was a great help getting the program tweaked and running smoothly!! I recommend their customer service and the product as well.

Using app

2 days

Total reviews

6

Average rating

4.3

Developer Reply

Hello to our friends at Maison de Kristine Thanks for sharing your review with the community and us. We're delighted to hear that Amand was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 20, 2023

Awesome App, i recommend if your business rely on pre-command, the customers service is also fast !!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at By Louise Thanks for sharing your review with the community and us. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 20, 2023

We have been using Pre-Order Now for a few years and we have been really pleased. The new features including 'Back In Stock Alerts' are an added bonus and mean we don't have to use separate apps anymore. We've only needed to contact support a couple of times and on both occasions my queries we dealt with quickly and efficiently. Thangs guys!

Using app

Over 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello to our friends at All Mamas Children Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 17, 2023

Great fast support and easy to understand features. Just a little time is all one needs. Thank you Rasheem.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Energy Corse Americas Thanks for sharing your review with the community and us. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team