PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,432
chart
#2,178
All reviews
Rating Breakdown
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April 10, 2023
I had a phenomenal experience with Nicoz. With less than 2 hours until a huge product launch, I reached out for technical support and Nicoz was able to quickly troubleshoot my problem and fix it with time to spare! Because of him, I will have a great launch. Thank you Nicoz - I am so grateful!!
Hello to our friends at 𝔸𝕋 𝔸𝕡𝕡𝕒𝕣𝕖𝕝 + 𝕕𝕖𝕤𝕚𝕘𝕟 ✨ Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
April 8, 2023
The app is very easy to install. We had a configuration issue due to the theme. However, Josh tweak the code and got it working. Josh has been awesome, and he deserves five stars. Keep up the good work team. You guys are awesome.
Hello to our friends at Step Above 4x4 Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
April 7, 2023
App is easy to setup and works perfect. I don't have a lot of pre-order products but use it to manage my inventory levels so customers know if something is out of stock (and it will take longer to fulfill). I recently had a hiccup when I upgraded my Shopify theme and was able to get support very quickly! I highly recommend this app!
Hello to our friends at Fan Sparkle Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team
April 5, 2023
Slow to show the results on the product page Not very intuitive for the customer to understand they are basically pre ordering and not ordering
Hello to our friends at Homekode Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process. It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels: Email: [email protected] Phone: 1 (888) 779-3821 Live chat: https://websiteondemand.ca/pre-order-now/ We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store. Regards, Pushpesh & the Pre‑order Now Support Team
March 30, 2023
Very good support, Josh has been awesome and the app is really good. We got a lot of pre orders sales thanks to this that we wouldn't have otherwise
Hello to our friends at ZEDE Paris Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team
March 29, 2023
I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.
Hello to our friends at Auralign Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
March 28, 2023
Not perfect but the technical support team is helpful and got most of the major problems fixed. Would have been better if the email function can be activated during the free trail as well.
Hello to our friends at sinksandbowls.com.au Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
March 23, 2023
Great Customer Service by Nicoz! Quick responder and willing to go the extra mile. Step by step emails to track identify the problem and come up with the solution.
Hello to our friends at Glistening Grit Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
March 20, 2023
Amazing customer service. I am not very tech savy, and had a few issues getting everything set up the way I wanted. I used the live chat button at the bottom of the page and within minutes I had a real person helping me with all my queries. They were extremely patient with me, and we got it looking exactly how I wanted. I'm super pleased, and would highly recommend to others. Thank you for your help Nicoz!
Hello to our friends at Bellybambino Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
March 17, 2023
The customer service was great! Josh caught the problem with my pre-orders before I even noticed. He did a great job with making sure i was satisfied with the service.
Hello to our friends at WeeApparel Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
March 17, 2023
it works like it should . needed a little help after set up and they were on point. Josh helped out and fixed the problem very quickly.
Hello to our friends at Sun Bulb Studio Thanks for sharing your review with the community and us. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 16, 2023
The Pre‑Order Now WOD team have been seriously incredible. Set up was super easy and the customer support has been genuinely amazing. Answering questions and helping with issues so quickly! Can't recommend this app enough for anyone looking to set up preorders for their stores!
Hello to our friends at Bridal Besties Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 15, 2023
It was a great experience. Took the time to walk me through the steps to get me set up. Fantastic!
Hello to our friends at Primis Imports Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 15, 2023
Amandeep was very polite and receptive. He is also quick to reply to chats. I may ask a few more questions in the future if I don't understand something.
Hello to our friends at KAISHU VINYL Thanks for sharing your review with the community and us. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 15, 2023
Very helpful customer support. After a chat they immediately hopped on a google meet with me to solve all problems. Great team!
Hello to our friends at PosiVino Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 14, 2023
Received an answer quickly and on time, clearly answered all questions without any extra words. It is rare to find such high-quality and fast support. Thanks Aman. Sincerely, Oleg
Hello to our friends at Fohse LED Grow Lights Thanks for sharing your review with the community and us. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 14, 2023
Great service by Aman — very helpful in fixing a small glitch with my store. Quick to jump on a call and resolve. Thank you!
Hello to our friends at Tonka Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 14, 2023
Great service from Aman! Very useful app - easy to use and great customer support. Would highly recommend
Hello to our friends at Sheneil Shoes Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now. Amanis the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
March 14, 2023
I evaluated the app in the last days, it seems that all featured are there. Great support from Aman! Thanks a lot!
Hello to our friends at DragonphoenixInn Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team
March 24, 2023
I recently received excellent customer support from Nicoz. Nicoz was helping me solve a complex problem that I had been struggling with. Not only was Nicoz knowledgeable and professional, but they went above and beyond to ensure that I received the help I needed. Throughout the support process, Nicoz remained patient and communicative, answering all of my questions and providing clear explanations of the steps involved in resolving the issue. It was clear that Nicoz was committed to ensuring my complete satisfaction, and I greatly appreciated their efforts. Overall, I would highly recommend Nicoz to anyone in need of quality customer support. Their professionalism, expertise, and commitment to customer satisfaction make them a valuable asset to any organization. Thank you, Nicoz, for your excellent service.
Hello to our friends at Ms.Me Fashion Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success! Tanu & The Pre‑order Now Support Team