All reviews

Rating Breakdown

  • 5
    80% (819 ratings)
  • 4
    10% (101 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (975)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2022

This app is very useful to create discounts in a way that Shopify doesn't allow out of the box. The only drawback is that since it uses Draft Orders, you cannot combine the discounts from the app with an automatic discount (for example a BOGOF) from Shopify. Their support is excellent. A particular mention for Aman from their support. He is great!

Using app

5 months

Total reviews

29

Average rating

4.3

Developer Reply

Hello to our friends at Maltashopper.com Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Sept. 6, 2022

Excellent app. Josh is very helpful, customer service is top notch! Setup was extremely quick and fast.

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Natural Look Australia Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 6, 2022

Responsive and quick support. Offered a very comfortable and supportive theme migration assistance from time to time

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at careaviationhk Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 5, 2022

The app is very helpful, and customer service was OUTSTANDING. Upon asking a question, the response was really fast, and the agent had complete knowledge of the platform and software. They explained clearly how it worked and helped us find the best options moving forward so that our clients would have clarity when making purchases through the Preorder Now app. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at renoo meditation || NYC Studio Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 5, 2022

I used this app to pre-sell some clothing I had manufacturing. It was easy to set up, and now my factory order is practically paid for before the clothes are here. Awesome!!! I did have one technical hiccup which support fixed super quickly with excellent communication. HIGHLY recommend!!!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Shelfie Shoppe Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Sept. 3, 2022

The support team is AMAZING! They were able to resolve my issue the same day! I highly recommend this app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at HerDryer Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Sept. 1, 2022

Thank you for making this app easy to use. The process was straight forward and easy to use. I recommend this product

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Queen G&J Boutique Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 30, 2022

Amandeep has been extremely helpful in helping me get this app set up. It's easy to use and works well!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at KatieJNYC Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 25, 2022

I had some issues with my Pre-Order button not popping up on my products. I decided to use the live customer chat and got greeted by Aman. He was nothing short of amazing and walked me thru some trouble shooting and I was able to get the Pre-Order button working again. Super helpful customer support.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Rocketbox Diecast Warehouse Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 25, 2022

This app is pretty good but the customer care is fantastic. Ultimately, with so many themes available there is always a possibility that an app like this won't work out of the box but with responsive support who are willing to dive into the code immediately to fix the issues, these problems are nothing to worry about.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Floor Fix Pro Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 24, 2022

Amandeep in customer support is the absolute best! 10 Stars!! The app fulfills many of the requirements I was seeking. Definitely recommend!

Store

HARD®

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at HARD® Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 22, 2022

I spoke to Amandeep who was very kind and patient and walked me through the setup and some troubleshooting. Looking forward to launching my site and getting the pre-orders in. Thank you Aman

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Confident Cubs Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 22, 2022

I used this app for my small business I can’t wait to see the results and I enjoy lots of videos on how to set it up/ notes whenever I need to look up how to set up the preorder items.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at WWW.LOVEASHLEEROSE.COM Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

June 18, 2025

This app has worked great for us for years. Any time I've had an issue, their support team has had it fixed right away. Highly recommended

Using app

About 4 years

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at SUBIE SUPPLY CO. Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 18, 2022

solid support! App works well and the support team gets in touch quickly with my concerns. thumbs up

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Modish Cave Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 16, 2022

Easy to use and did exactly what I needed. It helped me launch my new products without any issue. I would definitely use again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Integer Tech Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

1 / 5 Share

Aug. 17, 2022

The app (email customer portion) stopped working after about one month of use and customer support is too slow to respond. Edit: 8/17. It still does not work and customer service has no idea how to solve the issue.

Using app

About 1 month

Total reviews

39

Average rating

2.0

Developer Reply

Hello to our friends at Adept Cosmetics® Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We have sent you an email asking you to verify. Kindly check your email and let us know the details so that we can look into it further. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 12, 2022

App works as intended. Lots of customization and the new notify me function is great for keeping customers. Great service

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Filmgear Canada Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 10, 2022

Great app and an even better support team! Massive thanks to Nicoz for the fantastic help! would reccomend.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at Hippie Hut Australia Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 10, 2022

Great service from the support team. Professional and dedicated. First time he can´t solve it but in a few hours send me a mail to connect again and sort the issue out.

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Sign24h Europe, S.L.U. - B16996787 Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team