PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,432
chart
#2,178
All reviews
Rating Breakdown
Review RSS Feed
Sept. 3, 2022
The support team is AMAZING! They were able to resolve my issue the same day! I highly recommend this app!
Hello to our friends at HerDryer Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Sept. 1, 2022
Thank you for making this app easy to use. The process was straight forward and easy to use. I recommend this product
Hello to our friends at Queen G&J Boutique Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team
Aug. 31, 2022
I have recently installed this app to help deal with pre-selling bikes. I also setup the partial payment system. Whilst the User interface is a little raw the online help is awesome. They fixed up the styling of the popup's and buttons and have been super responsive to any questions. Withing 24hrs of setting this up sold a pre-order bike with partial payment for $18,000.00 This is how it looks https://www.topline-cycles.com/collections/road-endurance/products/2023-bmc-roadmachine-01-one
Hello to our friends at Topline Cycles Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Aug. 30, 2022
Amandeep has been extremely helpful in helping me get this app set up. It's easy to use and works well!
Hello to our friends at KatieJNYC Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Aug. 30, 2022
I needed assistance with getting my preorder button to work. Aman was extremely helpful and responded quickly to my request.
Hello to our friends at MLNN WARE Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Aug. 25, 2022
I had some issues with my Pre-Order button not popping up on my products. I decided to use the live customer chat and got greeted by Aman. He was nothing short of amazing and walked me thru some trouble shooting and I was able to get the Pre-Order button working again. Super helpful customer support.
Hello to our friends at Rocketbox Diecast Warehouse Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Aug. 25, 2022
This app is pretty good but the customer care is fantastic. Ultimately, with so many themes available there is always a possibility that an app like this won't work out of the box but with responsive support who are willing to dive into the code immediately to fix the issues, these problems are nothing to worry about.
Hello to our friends at Floor Fix Pro Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Aug. 24, 2022
Amandeep in customer support is the absolute best! 10 Stars!! The app fulfills many of the requirements I was seeking. Definitely recommend!
Hello to our friends at HARD® Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation! Tanu & The Pre‑order Now Support Team
Aug. 22, 2022
I spoke to Amandeep who was very kind and patient and walked me through the setup and some troubleshooting. Looking forward to launching my site and getting the pre-orders in. Thank you Aman
Hello to our friends at Confident Cubs Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team
Aug. 22, 2022
I used this app for my small business I can’t wait to see the results and I enjoy lots of videos on how to set it up/ notes whenever I need to look up how to set up the preorder items.
Hello to our friends at WWW.LOVEASHLEEROSE.COM Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Aug. 18, 2022
great app, would recommend it to other Shopify users. the app is easy to set up. the app gives you instructions step by step.
Hello to our friends at LabGuruLift Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team
Aug. 18, 2022
I used this app and it matched my requirement, nice app and team is also great for help, I was stuck but your team help me out to resolve
Hello to our friends at Eadie Staging Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Pre‑order Now Support Team
Aug. 18, 2022
This has been a fantastic App for us. Its really helped increase orders on pre order items. The support staff is very responsive and quick to solve any issues. Amandeep specifically has helped on multiple occasions. Highly recommend !
Hello to our friends at SUBIE SUPPLY CO. Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team
Aug. 18, 2022
solid support! App works well and the support team gets in touch quickly with my concerns. thumbs up
Hello to our friends at Modish Cave Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Aug. 16, 2022
Easy to use and did exactly what I needed. It helped me launch my new products without any issue. I would definitely use again.
Hello to our friends at Integer Tech Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team
Aug. 13, 2022
Really difficult to use and poor design. Way too complicated for such a simple task as just making a pre-order option for a product.
Hello to our friends at Origami Coffee Co Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with Pre‑Order Now. Our app is being used by a lot of merchants and it has been serving most of them really well. You installed the app, left a negative review, and then uninstalled the app all in the span of 17 minutes without ever contacting support for help. If you had sent us a request for help, we would have loved to get it sorted out for you. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Pre‑order Now Support Team
Aug. 17, 2022
The app (email customer portion) stopped working after about one month of use and customer support is too slow to respond. Edit: 8/17. It still does not work and customer service has no idea how to solve the issue.
Hello to our friends at Adept Cosmetics® Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We have sent you an email asking you to verify. Kindly check your email and let us know the details so that we can look into it further. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Tanu & The Pre‑order Now Support Team
Aug. 12, 2022
App works as intended. Lots of customization and the new notify me function is great for keeping customers. Great service
Hello to our friends at Filmgear Canada Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team
Aug. 10, 2022
Great app and an even better support team! Massive thanks to Nicoz for the fantastic help! would reccomend.
Hello to our friends at Hippie Hut Australia Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team
Aug. 10, 2022
Great service from the support team. Professional and dedicated. First time he can´t solve it but in a few hours send me a mail to connect again and sort the issue out.
Using app
About 2 months
Total reviews
6
Average rating
5.0
Hello to our friends at Sign24h Europe, S.L.U. - B16996787 Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team