All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 9, 2022

The guys are normally pretty responsive to requests. I recently had an issue with the new product functionality not working for 24 hours, but it turns out it was an upgrade failing at Shopify's end. Not their fault but communication could have been better. An extras star held back for when that improves!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at HunnyBoots Australia We appreciate you taking the time out to share this review with us and the community! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We are always looking for ways to better our service, and your feedback is a valuable part of that process. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 8, 2022

Great customer service!!! Aman has helped me twice, fast and reliable!!!! Excellent app!!! 100% Satisfied with Pre-Order Now App!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Shop Your Style Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 8, 2022

Does everything I need and has handled thousands of preorders for me with little to no problems. I recommend.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at ShowTV New Zealand Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 5, 2022

We use many different apps along with this app. When you fix one glitch from one app, you have to fix another glitch from another app. So I value quick and accurate support when I choose the app. Pre-order now app is not only bring great conversion rate but offer great customer support. Aman has been great as a support!!!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Scamper & Co - Fine Jeweled Dog Collars and Necklaces for Pet Lovers Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 4, 2022

Thank you very much Sunny for the time and patience in our video call, it was a great help to understand this app =)

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Somos Adhara Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Aug. 4, 2022

Thank you, Mr. Amandeep. You helped me much. Your supports was speedy, and efficient. You did exactly what I meant about Badge's design changes, and resolved other display's problems. I know it was hard to change default style setting to a non-supported one. But you did it for me. Thank you very much, it made my day. It was a nice experience of customer support service. サポートチームのAmandeepさんに大変感謝しています。 バッジの基本デザインリストにないデザインに無理やりに変更してもらったら、希望通り変えてくれました。バッジが表示しないエラーも熱心に対応してくれました。 大変な作業にもかかわらず、スピーディーに対応してくれました。 素晴らしいカスタマーサービスが体験できました。 ありがとうございました。

Store

Cornier

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Cornier Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and are pleased with Aman's support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

May 30, 2023

We use this app to manage pre-orders and back orders. and it works great. Additionally, on rare occasions when an issue does pop up, their support is excellent. Aman and Nicoz quickly assisted, addressed, and resolved my questions and issues. Thank you Cheers

Store

CTL

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at CTL Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

Aug. 2, 2022

seems to be working fine. the app is very easy to use and understand after messing around and really reading the settings and change to your liking

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Hello to our friends at Dark N Light Hobbies Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 31, 2022

Exceptional customer service- fast response, very clear, and straight to the point. Good customer service goes really far so if your deciding between two apps, I recommend this one. Also in general, it has all the necessary features I need for product launches and restock plus, I've noticed they are constantly adding and adapting the app along the way to make our user experience better and increase sales.

Store

Godess

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Godess Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 29, 2022

This is the second store we use this app with, working nice every time and support is A1. Would recommend

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at beeandbrew Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

3 / 5 Share

Aug. 1, 2023

Unfortunately have to downgrade my review. This app is getting very glitchy. Preorders aren't showing up on our site and we keep having to toggle them off and back on to get them working again.. --- Preorder apps have given me a lot of grief. Anything that lives in the space of the add-to-cart button is going to cause trouble from time to time. This app seems to be the most stable and trouble free. The interface is easy to work with. The tech team is responsive.

Store

Rowan

Using app

About 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Hello to our friends at Rowan Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre_order Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

July 28, 2022

We use this app on two of our stores and have been very satisfied with it. Customer service is responsive and very helpful if you have any issues with the app. We've tried several other pre-order apps in the past three years and this one is the one that best meets our needs at a pricepoint which is very accessible.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at 🇦🇺 Australian Coastal Passion Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

July 28, 2022

I love using this app and it is super easy. Customer support are fantastic if you need assistance with anything and always respond in a timely manner.

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Montage Home Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support team was able to assist you. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

July 25, 2022

予約注文を受けるため使ってます。サポートも対応もとても早いです。 I use it to receive pre-orders. Support and response are very quick.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at VETO PRO PAC JAPAN Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 25, 2022

So far, we really like this app! It definitely looks a lot better to say "Pre-Order" vs "Out of Stock". They customized it to match our store theme. The tech support is super fast, friendly, and helpful!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Birch and Bind Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 24, 2022

Fast lightning response from the support team! The FAQs are helpful and the app does the job. We will update the review after some time since we're just starting.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Rushfaster Australia Thanks for sharing your review with us and the community, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Pre‑order Now Support Team

4 / 5 Share

July 22, 2022

Excellent support from Nicoz, app however is slow and fairly convoluted to use. Did the trick for short term needs.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Piglet in Bed US Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

4 / 5 Share

July 20, 2022

Currently not perfectly working with what we are looking for (Partial Payment for our customers) but the customer service is great and we will be back, as soon as the new feature works smoothly.

Store

MARTHA

Using app

38 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at MARTHA Thanks for sharing your review with us and the community. We're glad our support team was able to assist you. We go above and beyond to help every merchant and I'm sure we'll hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 18, 2022

This app is perfect for selling pre-order items based on variants and works great. Developers answer super quick for any issues. Couldn't recommend more!

Using app

10 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Rule Of Threads Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

July 15, 2022

This app helped me collect information on a specific product or gather contact lists for upcoming marketing campaigns.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at AOT Mart Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team