All reviews

Rating Breakdown

  • 5
    80% (803 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (959)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2022

The app really helps resolve preorders on Shopify. THe development team is incredibly responsive and helped me work through a minor issue we were having. Can't say enough about their support, truly amazing!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at SwiftPaws Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre-Order now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 24, 2022

Amazing help available at all times, and does exactly what the app intends to. already received lots of pre orders.

Using app

25 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at TheShadePrjct Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

June 1, 2022

The support was helpful and incredibly quick to respond. They resolved my issue quickly. The app was easy to use and accomplishes out needs.

Using app

2 months

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at MATE the Label Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 22, 2022

Admittedly, it's my first day with app... but, it's working amazing. added it to all my products. super thrilled.

Using app

About 1 hour

Total reviews

9

Average rating

4.6

Developer Reply

Hello to our friends at PEDAL Industries Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

April 22, 2022

Fairly easy to use. Great customer support help. currently in my 14 day trial amd looking like i will be sticking with it

Using app

About 16 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at The Cosmetic Shop NZ Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 12, 2023

Easy-to-use, feature-rich app with all the customization we need. Helpful and responsive support via chat for if/when issues do come up.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Ultimate Tools Thanks for sharing your review with us and the community. We're delighted to hear that Vlad was able to resolve the issues you had been facing with the app. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 18, 2022

Great support, that helped me fix some issues I was experiencing with the products. The app is easy to use and the pre-order banner looks very nice

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at zeldaandharley.ie Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 15, 2022

Great app and customer service! it is very easy to use and has helped us close sales even when we're out of stock. Highly recommend.

Using app

6 months

Total reviews

10

Average rating

4.5

Developer Reply

Hello to our friends at Bamboo is Better Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

1 / 5 Share

April 14, 2022

I had downloaded this app for my Turbo theme with no issues. I then purchased a new theme that is widely used and it Bricked my new theme from Out of the Sandbox Flex 3.0. I've spent countless hours and days trying to figure out the culprit along with the theme creator and 5 different app companies. It was finally pin pointed to be this app causing my site to crash. Even though I didn't install this app on my new theme, the app still injected it's code into my theme and was causing major issues with my site. I had to have a coder show me where the code was and manually delete the code. This company should be paying me for all my time wasted to solve their coding errors and making matters worse that I didn't even install it on my new theme but their app secretly places code on all your themes.

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Fight The Flock Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app on your new theme. Issues like these are rare with our app and we would have definitely been able to help you if you reached out to us. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 12, 2022

We had a couple of items that lost their pre-order status for some unknown reason, but the support team was very helpful and efficient in their execution to fix our problems. Other than the occasional bump-in-the-road (which have been quickly resolved) we've had a very good experience using this app with our Shopify website.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at HEIRESS BEVERLY HILLS Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

April 7, 2022

I just installed this app today and seems very easy/user friendly, however, I did experience few difficulties for specific adjustment and the support team was of a great help. Very patient, thorough and highly professional, they really go above and beyond to provide great customer experience. Very pleased with the app and the service!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Nina Aprés Swim Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 6, 2022

J'ai eu besoin d'aide pour quelques détails et j'ai utilisé le chat. En moins de 5 minutes ma connection était réglée. Merci pour l'excellent service.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour à nos amis de Joséphine Co Merci pour l'examen génial. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Acclamations, Pushpesh et l'équipe d'assistance Précommandez maintenant

5 / 5 Share

April 6, 2022

It's been added to my shopify 20 minutes ago.. So far so good! :) I've Ask a question and they replyed well and within 5 minutes

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Level Up Coffee Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 5, 2022

Works just as it should. Was having trouble with my theme and Josh helped me out twice through chat and fixed the issue in seconds.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Anderson Bat Company Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying the app and that Josh was able to resolve the issues you had been facing with the app in a matter of seconds. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 2, 2022

pre order is very important for all the sellers and it was very helpful and I'm gonna use it after 14 days free trial :)

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at PERSONAL CODE Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 1, 2022

Amazing customer support, very responsive and it is easy to implement. We really appreciated having pre-orders available with custom labels.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Spleash Your Leash Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

April 1, 2022

タグや表示の件でご相談させて頂きました。 サポートの方が分かりやすく迅速にとても親切で熱心に対応してくださります。 いつもとても助かっています。 今後とも宜しくお願い致します。 表示は英語ですが翻訳しながら作業すればおおよそ理解は出来ます。

Store

RadBlue

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

RadBlueの友達にこんにちは 熱烈なレビューをありがとうございます。今すぐ予約購入を楽しんでいるとのことで、とてもうれしく思います。サポートチームがお手伝いできることをうれしく思います。私たちはあなたを顧客として迎えることが大好きで、Shopifyストアの成功を支援するために常にここにいます! 乾杯、 PushpeshとPre-orderNowサポートチーム

5 / 5 Share

March 31, 2022

They had timely and responsive customer support from a human when we had a billing question. We will use this again the next time we have "pre-order" needs.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Camino Books, Inc. Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 28, 2022

Customer service was so quick and so helpful! I just downloaded and had an issue with the badge not appearing as it should. They quickly fixed it for me, no sweat.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at DEVAN GREGORI Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 30, 2022

this app works as advertised. Easy setup and the support is phenomenal. I used the chat support window, stepped away for about an hour and when I came back my issue was fixed. man, if all app vendors were like this I would be in a dream. Thank you Website-on-Demand for everything... 3-30-22 - support is definitely superb. had a few issues and they very responsive and the best part is that they know their app well. Rasheem and Vlad were my support guys. great job guys!!

Using app

3 days

Total reviews

19

Average rating

4.6

Developer Reply

Hello to our friends at Element Tattoo Supply Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team