All reviews

Rating Breakdown

  • 5
    81% (1,166 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2022

This app has been great to use! The instructions have been clear and easy to follow. I love the help Center and the YouTube videos which were a big help! Love this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Exchange and Co. Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

4 / 5 Share

May 20, 2022

i love this app. customer service is great. its really convient for my preorder products. i definitely reccommend

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Kikia's Kloset Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 20, 2022

Customer service has been helpful, Seems like the perfect app for low quantity per item stores. Still in trial but so far so good

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at It's Getting Dicey Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 19, 2022

I just downloaded this app for use on my store. Its an excellent app and very user friendly. P.S. The customer support is very helpful should you need any help.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at olarsgrace Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 18, 2022

Me gustó la aplicación, por problemas con mi tema no he podido implementarla, pero debería funcionar correctamente. Buena app

Store

SoyMomo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at SoyMomo Gracias por compartir su evaluación con nosotros y la comunidad. Estamos encantados de saber que está disfrutando de la reserva ahora. No podemos agradecerle lo suficiente por tomarse el tiempo para compartir sus comentarios con nosotros y recordarnos por qué hacemos lo que hacemos. ¡Le deseamos a usted y a su tienda mucho éxito! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 17, 2022

I used PreOrder Now App and the support provided was excellent! They answered all my questions! Thanks!

Store

Cohones

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Cohones Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

1 / 5 Share

June 21, 2022

Not happy, at first the customer service was exceptional. All our problems were immediately addressed. It's 3 weeks that we keep on getting ignored or replied to with the same template reply "we will have our dev team look into the issue". Not acceptable!!!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Minestack Store Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

1 / 5 Share

May 16, 2022

I am temporarily adding a 1 star review until my issue is resolved. the Preorder button doesn't work on my block theme. I have given them access and they've un-installed it and reinstalled it and then billed me for the APP $39.99 even though I tried their 14 day trial. So far, I've lost complete trust in this APP. I've filed a formal complaint with Shopify as well as the app provider.

Using app

4 months

Total reviews

3

Average rating

2.7

5 / 5 Share

May 13, 2022

Customer Support is super fast and AWESOME! Nicoz had my issue remedied within a couple minutes of sending my request. Lots of flexibility in this app and works well for our needs.

Store

VoChill

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at VoChill Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

May 12, 2022

Wow! I just started my free trail and Jorge helped me set up the configurations. I literally shared with him which items I would like to add for pre-sale and he effectively synced my store to the app. His responses were quick and he never made me feel like I was asking too many questions. This has to be the best experience I've had with a shopify app. I'm excited to see how much additional revenue the app generates my online store. Check out my store www.PerfectDistractionHG.com to see how great this app works! Thank you so much Jorge!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Perfect Distraction Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment. Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 10, 2022

Ich habe die App für unseren Onlineshop benutzt. Sehr gute Menüführung und einfache Handhabung. Sehr guter Support

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at bottlesofmallorca Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben, und wir freuen uns, dass unser Support-Team Ihnen helfen konnte! Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 9, 2022

Great app and great customer service. Easy to use and the staff is very quick and attentive. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at CNP Comics Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 9, 2022

this app does what it is designed to do well! Their customer service is really top notch too! I couldn't get my button to work properly and shot a message to them and it was fixed in a minute or so.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at DavidEffects Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed. Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 9, 2022

After some initial troubles with the installation ("pre-order" banner didnt show) Josh worked his Magic and now it works smothly. We will upgrade our plan after the 14 days trail and we are sure this app will help us be even more successful with shopify.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at WellPlayed.ch Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

May 8, 2022

I used this app to support my pre-sale - I used their "preorder now" button and automated emails to let customers know their preorder was received (you do need to pay for that but it's $5 for 100 emails, which I think is very worth it). It was easy to use and was perfect for my needs. Their support was really responsive as well with any questions I had.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Estori Collective Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Aug. 25, 2022

予約商品が多いので重宝しています。 設定も複雑ではないので分かりやすいです。 不具合がでてもサポートにチャットで連絡すればすぐに対応してくれます。 今回はNicozさんに対応してもらいました。丁寧で、その日のうちに解決するのがとてもスピーディですごくいいです。

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

GLIT Japanese HobbyShopの友達の皆さん、こんにちは。 私たちとコミュニティとあなたのレビューを共有してくれてありがとう。プレオーダーをお楽しみいただけることをうれしく思います。私たちはすべての商人を助けるためにさらに上を行きます、そして私はあなたのためにマークを打ったことをうれしく思います。あなたとあなたの店が大成功を収めることを願っています! 乾杯、 PushpeshとPre-orderNowサポートチーム

1 / 5 Share

May 6, 2022

The app interferes with the website's code and negatively affected the website performance on mobile devices, as tested on pagespeed insights. The support was indifferent to the problem, didn't understand and didn't care to solve the issue.

Using app

17 days

Total reviews

5

Average rating

3.6

Developer Reply

Hello to our friends at JhaJi Store Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Our app is being used by a lot of merchants and we have never heard about the app slowing down the website or impacting its performance. It would require digging deep into the theme and the apps that might be causing this performance issue which I'm afraid is something that isn't included within support given it's not a standard part of our app and service. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

May 6, 2022

The seller did a perfect job. I am very satisfied with my order and I highly recommend this seller! The app works very well and saves time. The support is very professional.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Super-Dry (01) Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 6, 2022

Easy instalation. will use this for a long time. Einfach Installation. wir werden diese App für eine lange Zeit nutzen

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at HiLo sports Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

May 4, 2022

This app never fails, does what its designed to do, plays nice with store's CSS/styling and the support is fantastic. Long time customer, can't say enough good things.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at YAK Grills® Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team