All reviews

Rating Breakdown

  • 5
    80% (818 ratings)
  • 4
    10% (101 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (974)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 3, 2024

Their customer service was extremely slow and not understanding. Their app slowed our site speed covering everything in a white box until their app fully loaded.

Using app

Over 3 years

Total reviews

10

Average rating

4.3

Developer Reply

Hello to our friends at Taylor Joelle Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 15, 2022

Dommage que l’application ne soit pas disponible en français. je n’ai pas pu paramétrer le bouton de précommande moi même, il a fallu que je contacte le support. Cela dit, la personne qui m’a aidé à régler le problème m’a très bien accueilli et bien aidé. Je mets donc 5 étoiles car l’aide apportée vaut au moins ça mais mon expérience avec pre-order now débute à peine, j’espère que par la suite je n’aurai plus à contacter le support.

Store

ANDRIDZ

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis d'ANDRIDZ Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps de partager cet avis avec nous et la communauté ! Nous sommes ravis que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir ! Acclamations, Pushpesh et l'équipe d'assistance Précommandez maintenant

5 / 5 Share

March 14, 2022

This App has been great in managing our pre-orders. Their support is amazing. We are very app with this app.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at The Best Furniture Shop Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 14, 2022

The perfect app to solve all our problems with the wacky supply chain issues we're experiencing. It's very customizable and intuitive to set-up. Support is always available and helpful! I highly recommend this app!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Magic Manes Hair Extensions Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

Easy to set up and when I ran into an issue a few days into using the app their support team offered speedy helpful service

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at KAKAO Australia, New Zealand & Asia We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

This app has been great for our store! Due to supply chain delays we have had to launch presales for our product collections, this app has made this super easy to use. Communication with the developers is fast! We really appreciate how this app makes it very clear to our customers that an item is on preorder, and when they can expect for it to ship.

Using app

6 months

Total reviews

8

Average rating

4.5

Developer Reply

Hello to our friends at Skhoop of Scandinavia Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Sept. 11, 2023

Best app ever. Just what I needed for our large amount of skus and great customer support. User friendly! Aman was very helpful !!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Anne Cate Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

Great app, simple and effective for offering pre-orders. We use this as a way to offer our customers early access to products that haven't landed in our warehouse yet. Support is always top notch, quick responses and really competent help

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at NotebookTherapy We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 9, 2022

Super fast - great support and easy resolution. Jorge was very polite and helpful and we will most likely be keeping the app

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at us-neweracap-production Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Jorge has been able to assist you. We’ll make sure we pass your kind words to Jorge who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 8, 2022

Excellent customer service, and a great product that does what it promises to do. Good UX design such that you can keep it simple, or configure with advanced options if you need them.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at thethinkingshop Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

March 23, 2023

Nicoz was super helpful in resolving an issue for me efficiently and quickly. I've used this app a few times before and it's really a lifesaver.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Ponyo Horsewear Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 4, 2022

I worked with Nicoz, who was so friendly and helpful. He helped me set everything up on Zoom. It's rare for an app to have this level of white glove service. I will be returning to check out the rest of their products.

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from TIMBERDOG Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz, is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

I had a hard time installing the app. But it works well and the customer service is great. You might not need the upgrade.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Village Surf Shop Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

1 / 5 Share

Feb. 3, 2024

Each time you change a setting, it doesn't update correctly and you need to contact support for them to change it, becomes pretty useless. Only compatible with the product page and not with collections shown on the homepage, so customers will still be prompted "Add to cart" or "Buy Now" even though the app is set up correctly. When activating the Pre-order badge, the badge will show on ALL products, including in-stock products. When setting up the Cart note "Pre-order", it will not show on the Mobile version, only on the desktop.

Store

MY OBI

Using app

Almost 2 years

Total reviews

8

Average rating

3.5

Developer Reply

Hello to our friends at MY OBI Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

App is pretty solid, and the support is stellar. the best option for Pre-Orders given the options on Shopify's App Store.

Using app

5 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello to our friends at ettitude Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and the support team. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

March 3, 2022

Love the functionality of this app. We had a frustrating experience with their service the first go around but Josh was super helpful with set up and troubleshooting this time! Thanks, Josh :)

Store

Destira

Using app

About 1 year

Total reviews

12

Average rating

4.7

Developer Reply

Hello to our friends at Destira Thanks for the feedback. We're so happy to hear that you are enjoying the functionality of the app. Apologies for not meeting your expectations the first time. Please let us know about any glitches that you face with the app and we will be glad to resolve them for you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

I use this app for my client's pre-order sales. It is simple to use and works well. Customer Assistance is superb! A++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Fluzzle Tube Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

March 1, 2022

Very responsive and helpful customer support! Had my question answered in a matter of minutes and they were very friendly.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Moss Danforth Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 25, 2022

superb customer service, had some glitches yesterday when i first installed the app, but it wasn't the PREORDER app fault, and today everything is sorted and i recommend everyone to use this app in their store

Using app

About 11 hours

Total reviews

10

Average rating

4.7

Developer Reply

Hello to our friends at Empire Online Shopping Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 24, 2022

I just bought the subscription to preorder all my products for a new store launch pretty fast and great customer service. WOULD RECOMMEND TO EVERYONE!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Attrutrait Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team