PreOrder Now Backorder WOD
Capture sales for out-of-stock items with preorder buttons
Rating
4.5
feedback
1,000
chart
#2,497
All reviews
Review RSS Feed
Oct. 23, 2020
A really helpful app for helping us to take orders even when items are out of stock or on pre-order. Thank you!
Hello friends at UpCircle Beauty We really appreciate you leaving us this great review! We really appreciate you taking the time out to do so! We're glad the app has been helpful to you so far :-) -Melissa & The Pre-order Now Support Team
Oct. 21, 2020
Love it! So far, so good! Exactly what we were looking for & the support has been helpful, fast, and efficient.
Hello friends at Paw.com Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results! If there's anything else we can do to help please let us know! :-) -Melissa & The Pre-order Now Support Team
Oct. 19, 2020
Works well so far—easy instructions and installation. I will update the review if I run into any issues.
Hello friends at #Facts: Dinosaurs Thanks for leaving us this fantastic review here! We are extremely glad we could help! We wish your store major success online ;-) -Melissa & The Pre-order Now Support Team
Oct. 15, 2020
We are still new to the app, and are using its basic service at the moment, but we've been happy with it so far. There were a few difficulties at first setting up the app, but the support team has been prompt, helpful and thorough when we've needed assistance.
Hello friends at SouthOrd Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! -Melissa & The Pre-order Now Support Team
Oct. 13, 2020
Love this app, it worked perfectly for getting pre-sale orders of my new book! I would highly recommend it.
Hello friends at Conners Clinic Many thanks for leaving us this fantastic 5-star review, we are glad you had a great experience! We appreciate the support :-) Melissa & The Pre-order Now Support Team
Oct. 1, 2020
Great app! Definitely recommended. Easy to configure. Works exactly as expected. Outstanding support team. I had a compatibility issue with my custom theme, opened a support ticket, and Jabir resolved my issue within minutes.
Hello friends at INTO THE VOID Merch Co It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) We will let Jabir know that his assistance was greatly appreciated! Thank you! Melissa & The Pre-order Now Support Team
Sept. 28, 2020
This App works great and makes my pre-selling process so much easier. Most important feature for me is the "cart label" and the "mixed cart warning popup". The customer service is very fast and helps perfectly. Thanks a lot.
Hello friends at Herzlack Thank you for leaving us this great review! We are extremely happy that you love the app and we are glad that our customer service reps were able to help :-) We appreciate the kudos! Melissa & The Pre-order Now Support Team
Feb. 22, 2021
I've used pre-order now for months and I love the functionality. Even after trying other apps, I've returned because of the simple interface. Their support team is also great and quickly respond to issues that have been reported.
Hello again! This is a followup to let you know that we have refunded 2 months of app fees to you for this trouble. You will see that right away back to your Shopify billing. In the meantime, the problem HAS been fixed, and system has been running 100% smoothly since this time last week. We’ve also added extra server capacity to make sure that NEVER happens again for our app. Can you confirm that you received this message? I want to make sure you are 100% taken care of… Thanks again for your understanding and patience with us on this. We want our app to be fully reliable 24/7 and our developers have taken the necessary actions to assure that won’t happen again. Sean (Ops Guru) & The Pre Order Now Support Team ------------------------------- Previous message --> UPDATE: As of 9/23/20 around 5pm EST, we believe we have FIXED THE ISSUE causing server slowdowns and the various issues with the app. This has never happened with our app before and we are adding protocols to our servers so that it won't happen again. THANK YOU for your patience with this very frustrating issue with Pre Order Now. Things should now be fast, accessible, and working at full speed, both now and in the future! Please test on your end and let us know if you notice any other issues? If not, we'd welcome you to update this review to share your experience from there. Thanks! -Sean & the Pre Order Now Team ----------------------------------------- Original Reply: Friends at Shades of My Melanin, Thanks for leaving us this feedback. I am very sorry that your experience with our app hasn't been super-positive! We were alerted to an app-loading issue mid-last-week, and we are working to fix it. Some users are having to refresh the page once or twice to get the app to load, and this is a new challenge with our app! We are working hard on it already to get it fixed up. The logins issue is new, so we are looking into that as well. Our sincerest apologies! Please give us a couple of days and these should not be happening anymore. Thanks for your patience. If you have any other issues, please email our support and we will reply shortly as always! Thanks again, Sean H & The Pre Order Now Support Team
Dec. 3, 2020
Excellent app. Adding Pre-Orders to our site has massively increased our direct sales. We make all our product ourselves, so being able to sell on 3 week pre-orders instead of just having things not in stock has been a revelation! Nicely customizable, and fits very well with our site aesthetically and practically. Excellent, fast customer service (we gave up on other Pre-Order apps as the customer service was too slow), solving our issues and helping us to customise exactly as we wanted. Would highly recommend, it's changed our business for the better! Update: I'd like to add that 6 months after installing this app, we're still extremely happy with it! It's considerably increased our sales, and helped us deal with a very busy period. It's also very easy to use and customise how you want. Today I had an issue with the app (my fault), and once again, the customer support was excellent and it was resolved almost instantly - thank you!
Hello friends at Macho Fins We appreciate you leaving this fantastic review! Thanks as well for the kudos on our customer support! Happy selling! :-) Melissa & The Pre-order Now Support Team
Sept. 14, 2020
Such an amazing app! This made creating pre-orders so much easier and gave us a lot of customizations that were not available without it. Definitely recommend giving it a try.
Hello friends at UVe Pro Many thanks to you for leaving us this fantastic review! We sincerely appreciate it! :-) Melissa & The Pre-order Now Support Team
Sept. 11, 2020
I had an issue and Vlad fixed it quickly and was really helpful and nice! He also made some small changes to help our account more compatible with our theme, which was very helpful
Hello friends at Sheila Craft Thank you for leaving us this awesome review! We will be sure to let Vlad know that his assistance was greatly appreciated! Happy selling! :-) Melissa & The Pre-order Now Support Team
Sept. 11, 2020
Seems like the best app on the market for pre-orders. Not the cheapest, but the functionality (who else has e-mail options?) and their customer service is definitely worth the extra cost.
Hello friends at MUNTHE.COM Thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-) Melissa & The Pre-order Now Support Team
Sept. 3, 2020
This app has allowed us to receive hundreds of additional orders through pre-ordering and helped us greatly.
Hello friends at Catnets Many thanks for leaving this awesome 5-star review, it is greatly appreciated! :-) Melissa & The Pre-order Now Support Team
Feb. 22, 2021
We are a paid customer. This app has really helped us with presales. Was able to provide the service we need. Thank you!
Sept. 1, 2020
App very esay to set up, fits my needs perfectly, very great customer service, an issue solved immediately.
Hello friends from KYYO! Thank you for leaving this awesome 5-star review :-) We really appreciate your support! :-) -Melissa & the Pre-Order Now Support Team
Aug. 30, 2020
Another stellar app that is extremely well supported by this developer. If you need preorder buttons, give this app a shot.
Hello friends from X1 Safety! Thank you for leaving this stellar 5-star review :-) We appreciate your support! Happy selling! -Melissa & the Pre-Order Now Support Team
Aug. 30, 2020
Easy to use and great customer support. I put this up because of all the backorders I have to manage, and it allows pre-orders.
Hello friends from Really Good Ebikes! Thank you so much for leaving this 5-star review here! We sincerely appreciate your support! We wish your store much success online! :-) -Melissa & the Pre-Order Now Support Team
Aug. 27, 2020
support has been great thanks Robert for your help getting the app to appear how we want. the layout is great
Hello friends from HB Horsewear! Major thanks for leaving this fantastic review here for us! We will let Robert know that his help was greatly appreciated! :-) -Melissa & the Preorder Now Support Team
Aug. 27, 2020
Easy to install and incorporate into our storefront, reasonable pricing. I love the pre-order discount feature, which can be applied through item tags, allowing me to run custom pre-order campaigns for different collections. We had a small hiccup causing some of the prices to appear incorrectly, but the customer service team jumped on it and figured out a fix in just a couple of days.
Using app
9 days
Total reviews
1
Average rating
5.0
Hello friends from Timeless Tartans ! We appreciate this FANTASTIC review! We are glad our customer support was able to correct that! Don't hesitate to reach out to us if you have further queries! -Melissa & the Preorder Now Support Team
Aug. 25, 2020
Best preorder app out there. This is the only one I found with settings for a mixed cart message (preorder + in stock) which is nice as we do not ship all until the preorder arrives. This is one of the most needed features for a preorder app and they have it! I had a small issue with my layout and the support had me up and fixed in about an hour during the normal 9-5 business hours. Definitely worth the money if you do any preorders. 10/10
Howdy! Sean here, the Customer Success Manager for Pre Order Now. Thanks for the review and for reaching out. I'm so sorry that the app didn't work "out of the box" perfectly for the Debut theme. It normally does, yours might have some coding that was tweaked by another app or another developer, and sometimes that coding can conflict with the way that our app performs those functions. I know it really sucks that the button is just missing on some products - we don't want that at all and I understand your frustration. Looks like our support guru, Amir (in the Philippines - he's our very best!), is helping you get this fixed up right away as I speak... and if he can't get it right, our dev guy will tackle it when he is back in here in the next 6-12 hours... I am working with both of them to make double-sure we put your ticket issue as the highest priority today. Hope to have this fixed and working properly right away for you! If we can get it resolved asap, perhaps you'll reconsider this review? Anything less than 5 stars is not what we are aiming for, and definitely hurts our ranking on the app store. Thanks ahead of time... we are on it though! Bear with us, Sean H & The Pre Order Now Support Team