All reviews

Rating Breakdown

  • 5
    80% (818 ratings)
  • 4
    10% (101 ratings)
  • 3
    3% (33 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (974)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2021

So far so good! I just needed something to streamline pre-orders for my little ceramics business that didn't involve too much extra stress or effort. Fingers crossed my first pre-order launch will be a success!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tessaramics, Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now ‑ PreOrder and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu and The Customer Success Team :)

4 / 5 Share

Nov. 19, 2021

looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes

Using app

28 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Kaltham's Pavilion, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. `Harish - Customer Success Team :)

5 / 5 Share

Nov. 17, 2021

So far, so good! I had a little trouble getting the badges to appear but the support staff was able to make it work for me within minutes of my request. Excellent customer service, and the app does exactly what it claims. A++++ Company

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Freez Wholesale & Team, Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support. We wish Freez Wholesale great successes and all the very best! Cheers! `Harish - Customer Success Team

5 / 5 Share

Nov. 15, 2021

So far I am pretty happy with this app. I love the features. Set up took a little bit of time and I did have to contact customer support to get everything to function properly on my theme, but their team was very fast to respond and fixed everything for me remotely. Replied very quickly when I had follow up questions too. Looking forward to using this service.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Life After Death Designs We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review. We will relay your kudos to our support team ;-) -Tanu & The Preorder Now support team

5 / 5 Share

Nov. 14, 2021

Seems helpful so far with using the free trial, support was quick to help which was a real bonus....

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Herbeauty Hemp Skincare NZ Best Beauty Products Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Tanu & The Preorder Now support team

5 / 5 Share

Oct. 29, 2021

Jabir from tech support was quick and efficient in identifying and resolving a setup issue. Everything is working great so far and I look forward to exploring all the features of this app in my store.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

This is awesome! Thank you so much for this feedback. Our app will certainly not disappoint. PS: Jabir having a pizza party right now from this review ;) -- Chud and the Preorder Now support team

5 / 5 Share

Oct. 26, 2021

Hands down one of the best apps I use. In tough situations where inventory might be delayed I use pre-order to manage sales and reduce customer service inquires of "when will this be in-stock"

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

It's a pleasure to be working with Bags Boards team! They were extremely patient and cooperative. Hands down one of our best merchant around! If you have any other issues, [email protected] We'll solve everything for you ;) Cheers! -- Chud and the Preorder Now support team

5 / 5 Share

Oct. 26, 2021

We hesitated using this app at first because of the price range compared to other apps, so we went through 4 different types of pre-order apps before we tried Pre-order Now. The other apps didn't support Japanese, prompt text wasn't customizable, the look of the pre-order button wasn't the native design etc... I probably spent about 2 weeks trying to get the right order app, but in the end, Preorder Now took me an hour to set up, and request for quick fix was done almost immediately after i sent an email. Super happy with the support so far, and really worth paying the fee. Thanks Jabir and Vlad!

Store

TINTO

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Arigatōgozaimashita! Good things happen to those who wait. Tinto and Preorder Now are bound to be together. This is fate :D We were just happy you came across our app, we are delighted to serve! For any issues or questions: [email protected] And we'll do the magic. Cheers! -- Chud and the Preorder Now support team

5 / 5 Share

Oct. 25, 2021

Excellent, efficient, easy to customise and quick support. Great app! The 14 days trial is ideal, just what I needed. Thank you team Pre-Order

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Louis & Co Maison Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Tanu & The Preorder Now support team

1 / 5 Share

Oct. 20, 2021

The app somehow bugged our site so all drop down menus did not function and product variants did not work.

Using app

About 6 hours

Total reviews

7

Average rating

2.7

Developer Reply

Hello there, We are so sorry about this. I thoroughly checked your concern and this is something we can fix ASAP. If you're still open right now, please reinstall and I will fix this for you personally. When we receive a ticket from merchants, our auto-responder will first reach out with suggested articles related to a keyword. Once you flag that article as a solution, this will then mark the ticket as solved. Therefore, no support agent was able to get in touch with you. Sincerely, -- Chud and the Preorder Now Support

5 / 5 Share

Oct. 19, 2021

I've used this app for over a year and only recently uninstalled while we were not using pre-orders and to try out the new pre-order function of the Shopify Online Store 2.0 theme upgrade we recently made. We've reinstalled Pre-Order Now as there is more functionality that we need for our store and love to use that Shopify's inbuilt pre-order functionality lacked. Specifically: we wanted the pop up message above cart to display estimated ship dates, we wanted payment captured automatically at time of order (not manually within expiration dates as in Shopify settings) and we wanted to have auto-discounts applied on certain styles. Topped off with some stellar support from Vlad and Amir over this year to help with any custom tweaks or glitches we've had and we are happy with the app and how it helps generate revenue for our small business. Highly recommend, thanks guys!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

This is such a fun read! We are so happy that your experience with Preorder Now has been nothing but overflowing convenience. Each Shopify merchant matters profoundly to us, our support team, including Vlad and Amir, are considered Support Champions in this space. We have a huge upcoming feature that is yet to be launched and you, and every Preorder Now merchant, will definitely love it! As always, our line of communication is always open. [email protected] Cheers! -- Chud and the Preorder Now support team

5 / 5 Share

Aug. 26, 2022

This app allows me to set pre-order rules but I'm having trouble with creating them at a variant level, however Nicoz's super friendly (and fast) customer support is excellent.

Store

ESSĒN

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

That's excellent! Glad we were able to provide you fast and efficient support. If you have other questions and concern, just reach out. [email protected] Cheers! -- Chud and the Preorder Now Support Team

5 / 5 Share

Oct. 14, 2021

Good guys to deal with and help me setup. Was a few boxes to tick but they responded very quickly. Thank you!

Store

Bask LB

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I tried a few different pre-order apps, and this one was buy far the best. Others would interrupt the customer flow through checkout, so it was a huge win that this one didn't. It also plays well with other pre-purchase and post-purchase apps. I had some issues getting the account setup properly, but the support team was prompt and helped me get everything straight.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Fantastic app which has generated hundreds of sales over the years we have used it, the customer support is incredible. Update, more customer support required and was resolved instantly for small styling changes to our website.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 1, 2021

So far so good!! I'll update review once I go live with the App, 100 Characters, really, can't see why?

Using app

About 3 hours

Total reviews

8

Average rating

4.9

Developer Reply

Hello to our friends at Swish Equestrian Ireland Thank you for leaving this review! We appreciate you taking the time out to share this review with us and the community! Has your store gone live and is there anything we can help you with? We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Oct. 4, 2021

Very responsive customer service. Took some time to get a few things sorted, and the follow-up was excellent! Thank you for jumping into action to streamline everything! We've just launched our pre-orders, and it's a great experience.

Store

Enda

Using app

11 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi friends at Enda, Thank you so much for this :) We really appreciate your time in writing and modifying your review. Glad we've averted our previous issue. Would you be kind to change the star ratings, just to align it with your review? Sincerely, -- Chud and The Preorder Now Support Team

5 / 5 Share

Sept. 21, 2021

Such a great app & wonderful support team. We have used this app for over a year and would recommend it to everyone. User friendly and displays in a clean/on-brand way on our website. Thank you Vlad, Nicoz & Jabir for your assistance this week.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

That is so sweet! Many stores who’ve tried (and stayed) Preorder Now found it was a game changer and we want it to be the same for you store as well. Please let us know - there's more than meets the eye here. https://calendly.com/wod-support/call-with-wod Talk to you soon! -- Chud and The Preorder Now Support team

5 / 5 Share

Sept. 21, 2021

Love it - the only one I found that allows pre-order on specific products based on if shopify is checked 'continue to sell' - works great for us.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review :) At Preorder Now, we strive to offer a stellar experience to those who want to take part in the Pre-order strategy. As such we’ve created numerous support and informative channels like our support Help Center, our very own website with blogs/articles, and our dedicated chat support with Preorder Now experts. That said if you ever feel the need or question our app, we are just a ping a way. Cheers -- Chud and The Preorder Now Support team

5 / 5 Share

Sept. 8, 2021

Great App! Allows customer to know the item is on preorder, even if they don't read the description. Theme animations don't apply i think.

Store

Arolly

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Arolly, We appreciate this review :) That's exactly what our app does, reinforcing Pre Order. In case you encounter any issues, let us know. [email protected] -- Chud and the Preorder Now Support team