WOD: PreOrder Now
Capture sales for out-of-stock items with preorder buttons
Rating
4.5
feedback
1,009
chart
#1,864
All reviews
Review RSS Feed
Oct. 20, 2021
The app somehow bugged our site so all drop down menus did not function and product variants did not work.
Hello there, We are so sorry about this. I thoroughly checked your concern and this is something we can fix ASAP. If you're still open right now, please reinstall and I will fix this for you personally. When we receive a ticket from merchants, our auto-responder will first reach out with suggested articles related to a keyword. Once you flag that article as a solution, this will then mark the ticket as solved. Therefore, no support agent was able to get in touch with you. Sincerely, -- Chud and the Preorder Now Support
Oct. 19, 2021
I've used this app for over a year and only recently uninstalled while we were not using pre-orders and to try out the new pre-order function of the Shopify Online Store 2.0 theme upgrade we recently made. We've reinstalled Pre-Order Now as there is more functionality that we need for our store and love to use that Shopify's inbuilt pre-order functionality lacked. Specifically: we wanted the pop up message above cart to display estimated ship dates, we wanted payment captured automatically at time of order (not manually within expiration dates as in Shopify settings) and we wanted to have auto-discounts applied on certain styles. Topped off with some stellar support from Vlad and Amir over this year to help with any custom tweaks or glitches we've had and we are happy with the app and how it helps generate revenue for our small business. Highly recommend, thanks guys!
This is such a fun read! We are so happy that your experience with Preorder Now has been nothing but overflowing convenience. Each Shopify merchant matters profoundly to us, our support team, including Vlad and Amir, are considered Support Champions in this space. We have a huge upcoming feature that is yet to be launched and you, and every Preorder Now merchant, will definitely love it! As always, our line of communication is always open. [email protected] Cheers! -- Chud and the Preorder Now support team
Aug. 26, 2022
This app allows me to set pre-order rules but I'm having trouble with creating them at a variant level, however Nicoz's super friendly (and fast) customer support is excellent.
That's excellent! Glad we were able to provide you fast and efficient support. If you have other questions and concern, just reach out. [email protected] Cheers! -- Chud and the Preorder Now Support Team
Oct. 14, 2021
Good guys to deal with and help me setup. Was a few boxes to tick but they responded very quickly. Thank you!
Oct. 13, 2021
I tried a few different pre-order apps, and this one was buy far the best. Others would interrupt the customer flow through checkout, so it was a huge win that this one didn't. It also plays well with other pre-purchase and post-purchase apps. I had some issues getting the account setup properly, but the support team was prompt and helped me get everything straight.
Aug. 11, 2022
Fantastic app which has generated hundreds of sales over the years we have used it, the customer support is incredible. Update, more customer support required and was resolved instantly for small styling changes to our website.
Oct. 1, 2021
So far so good!! I'll update review once I go live with the App, 100 Characters, really, can't see why?
Hello to our friends at Swish Equestrian Ireland Thank you for leaving this review! We appreciate you taking the time out to share this review with us and the community! Has your store gone live and is there anything we can help you with? We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team
Oct. 4, 2021
Very responsive customer service. Took some time to get a few things sorted, and the follow-up was excellent! Thank you for jumping into action to streamline everything! We've just launched our pre-orders, and it's a great experience.
Hi friends at Enda, Thank you so much for this :) We really appreciate your time in writing and modifying your review. Glad we've averted our previous issue. Would you be kind to change the star ratings, just to align it with your review? Sincerely, -- Chud and The Preorder Now Support Team
Sept. 21, 2021
Such a great app & wonderful support team. We have used this app for over a year and would recommend it to everyone. User friendly and displays in a clean/on-brand way on our website. Thank you Vlad, Nicoz & Jabir for your assistance this week.
That is so sweet! Many stores who’ve tried (and stayed) Preorder Now found it was a game changer and we want it to be the same for you store as well. Please let us know - there's more than meets the eye here. https://calendly.com/wod-support/call-with-wod Talk to you soon! -- Chud and The Preorder Now Support team
Sept. 21, 2021
Love it - the only one I found that allows pre-order on specific products based on if shopify is checked 'continue to sell' - works great for us.
Thank you for your review :) At Preorder Now, we strive to offer a stellar experience to those who want to take part in the Pre-order strategy. As such we’ve created numerous support and informative channels like our support Help Center, our very own website with blogs/articles, and our dedicated chat support with Preorder Now experts. That said if you ever feel the need or question our app, we are just a ping a way. Cheers -- Chud and The Preorder Now Support team
Sept. 8, 2021
Great App! Allows customer to know the item is on preorder, even if they don't read the description. Theme animations don't apply i think.
Hello friends at Arolly, We appreciate this review :) That's exactly what our app does, reinforcing Pre Order. In case you encounter any issues, let us know. [email protected] -- Chud and the Preorder Now Support team
Sept. 3, 2021
Fantastic service!!! I was having difficulties with a few things and they sorted it all for me with no problems. Very happy customer
Hi friends at Vivra, I got Jabir here beside me and he's overjoyed. Thank you so much for this sweet feedback. If you happen to encounter hurdles, you got us! Cheers! -- Chud and the Preorder Now Support Team
Sept. 2, 2021
Really useful app when selling pre-order items, also great backend help from people like Nicoz if there is any issue.
Hi friends at JaneAusten, Thank you so much for this positive feedback! Nicoz saw this and he was so happy :) If you encounter any issues/concerns, don't hesitate to shoot an email or chat. Cheers! -- Chud and Preorder Now Support Team
Aug. 29, 2021
I used this when my product was out of stock and waiting for my next shipment to arrive. Super helpful
Hi there! We are always so pleased to hear this feedback from our merchants. It's tough competition out there in the market, and one of the best ways to increase sales is offering preorders on sold-out products! Not to mention, your store got this awesome carbon fiber paddle that will surely run out of stock quickly! If you ever run into some issues, we are just a ping away! - Chud and the Preorder Now Support Team
Aug. 19, 2021
Nicoz helps me out on every step to set up the pre-order & the stock limit. He is very helpful & now the things are working excellent.
Hi there, Thank you very much for the 5 star review. Nicoz read this and wanted to say "You are most welcome! Anytime!". Should you have any other issues, we're just a click away ;) Cheers! -- Chud and the Preorder Now Support Team
Aug. 13, 2021
App is outdated and has too many bugs now. This use to be the best Pre-order app out there but many other apps have caught up and have more features for less price. It's unfortunate as we have been using this app for a year and tried to stick with them but they have been unable to fix our issues. They blame other apps for the bugs but we haven't added anything since the bugs started. Another frustrating issue is your settings get changed everytime you revisit the app. You have to change back all your settings. Super annoying and not efficient for any business. We were paying for the $30 a month subscription plus the $$$ emails and it wouldn't always work. We now have found a better app for only $10 a month and a lot more features on top of what this app had to offer. Changes need to be made asap.
Hello friends at Grotto Treasures, We deeply apologize for this. The competition right now is really rough and our team is always grinding to remain at the top. Since we are the best, still is, optimization, ease of use, and customer support are our main priority. However, it appears that your account is under a legacy plan in which only premium merchants are granted with ALL FEATURES. Our current pricing model will provide you with all Preorder Now features on any paid plan. But you need to reinstall our app for it to work, along with the app being updated. Furthermore, the reset/resync issue was already been resolved and we no longer receive that error since the fix. Especially for new installs having our most updated version. Please note that we have an upcoming big feature in the pipeline ready to launch in a month or 2. This one is a huge one, specifically for you since you asked for it multiple times :) We only hope the best for your store and we'll let you know once we got this new feature live. From there, maybe we can re-establish our 1-year partnership. PS: We surely miss those adorable Tigger bags on preorder. Our team uses this product for debugging purposes in your store. And because it was so cute. Sincerely, -- Chud and Preorder Now Support Team
Aug. 9, 2021
We Like It. The best app for our needs. Provides the Pre-Order functionality we were seeking. Highly recommend.
Hello friends at Caloosa Trains And Hobbies! You deserve kudos, as well, for having that wholesome and adorable banner :) It's always refreshing to see kids having the time of their lives -- with your product of course. Should you encounter any questions, we're just a ping apart. - Chud & The Pre-order Now Support Team
July 29, 2021
This is my second time using the app and it's really easy to install and configure. I like that it is easy to customise
Hello friends at The Glowcery, Thank you so much for this! Ease of use is one of our main goals. But do you know what's easier? Making sales from Pre Order products! Ensure that you offer discounts and adding delivery dates! Let us know if you need any help with any of those 2. [email protected] - Chud & The Pre-order Now Support Team
July 28, 2021
Muy facil de usay y muy útil! Además me ordenó la página para no tener que hacer colecciones especiales de pre order
Hola amigos en Munay Sisters! Mil gracias por los buenos comentarios :) And as always, you can leave us an email if you need assistance at [email protected] Salud! - Chud & The Pre-order Now Support Team
July 15, 2021
I am new to the app and find it very easy to use and what I needed to drive sales for stock landing soon as my web site prior said sold out on 80% of our range. It would be good to tick and bulk select single products instead of doing one at a time though.
Hello friends at robcousens Thank you for leaving us this honest review! We are happy to get feedback and we are taking this into consideration! We wish you and your store great success :-) -Melissa & The Pre-order Now Support Team