All reviews

Rating Breakdown

  • 5
    80% (795 ratings)
  • 4
    10% (97 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (19 ratings)
  • 1
    6% (56 ratings)

Reviews with Text

  • 95% (950)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2021

Very responsive customer service. Took some time to get a few things sorted, and the follow-up was excellent! Thank you for jumping into action to streamline everything! We've just launched our pre-orders, and it's a great experience.

Store

Enda

Using app

11 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi friends at Enda, Thank you so much for this :) We really appreciate your time in writing and modifying your review. Glad we've averted our previous issue. Would you be kind to change the star ratings, just to align it with your review? Sincerely, -- Chud and The Preorder Now Support Team

5 / 5 Share

Sept. 21, 2021

Such a great app & wonderful support team. We have used this app for over a year and would recommend it to everyone. User friendly and displays in a clean/on-brand way on our website. Thank you Vlad, Nicoz & Jabir for your assistance this week.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

That is so sweet! Many stores who’ve tried (and stayed) Preorder Now found it was a game changer and we want it to be the same for you store as well. Please let us know - there's more than meets the eye here. https://calendly.com/wod-support/call-with-wod Talk to you soon! -- Chud and The Preorder Now Support team

5 / 5 Share

Sept. 21, 2021

Love it - the only one I found that allows pre-order on specific products based on if shopify is checked 'continue to sell' - works great for us.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review :) At Preorder Now, we strive to offer a stellar experience to those who want to take part in the Pre-order strategy. As such we’ve created numerous support and informative channels like our support Help Center, our very own website with blogs/articles, and our dedicated chat support with Preorder Now experts. That said if you ever feel the need or question our app, we are just a ping a way. Cheers -- Chud and The Preorder Now Support team

5 / 5 Share

Sept. 8, 2021

Great App! Allows customer to know the item is on preorder, even if they don't read the description. Theme animations don't apply i think.

Store

Arolly

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Arolly, We appreciate this review :) That's exactly what our app does, reinforcing Pre Order. In case you encounter any issues, let us know. [email protected] -- Chud and the Preorder Now Support team

5 / 5 Share

Sept. 3, 2021

Fantastic service!!! I was having difficulties with a few things and they sorted it all for me with no problems. Very happy customer

Store

VIVRA

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi friends at Vivra, I got Jabir here beside me and he's overjoyed. Thank you so much for this sweet feedback. If you happen to encounter hurdles, you got us! Cheers! -- Chud and the Preorder Now Support Team

5 / 5 Share

Sept. 2, 2021

Really useful app when selling pre-order items, also great backend help from people like Nicoz if there is any issue.

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi friends at JaneAusten, Thank you so much for this positive feedback! Nicoz saw this and he was so happy :) If you encounter any issues/concerns, don't hesitate to shoot an email or chat. Cheers! -- Chud and Preorder Now Support Team

5 / 5 Share

Aug. 29, 2021

I used this when my product was out of stock and waiting for my next shipment to arrive. Super helpful

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We are always so pleased to hear this feedback from our merchants. It's tough competition out there in the market, and one of the best ways to increase sales is offering preorders on sold-out products! Not to mention, your store got this awesome carbon fiber paddle that will surely run out of stock quickly! If you ever run into some issues, we are just a ping away! - Chud and the Preorder Now Support Team

5 / 5 Share

Aug. 19, 2021

Nicoz helps me out on every step to set up the pre-order & the stock limit. He is very helpful & now the things are working excellent.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for the 5 star review. Nicoz read this and wanted to say "You are most welcome! Anytime!". Should you have any other issues, we're just a click away ;) Cheers! -- Chud and the Preorder Now Support Team

1 / 5 Share

Aug. 13, 2021

App is outdated and has too many bugs now. This use to be the best Pre-order app out there but many other apps have caught up and have more features for less price. It's unfortunate as we have been using this app for a year and tried to stick with them but they have been unable to fix our issues. They blame other apps for the bugs but we haven't added anything since the bugs started. Another frustrating issue is your settings get changed everytime you revisit the app. You have to change back all your settings. Super annoying and not efficient for any business. We were paying for the $30 a month subscription plus the $$$ emails and it wouldn't always work. We now have found a better app for only $10 a month and a lot more features on top of what this app had to offer. Changes need to be made asap.

Using app

11 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at Grotto Treasures, We deeply apologize for this. The competition right now is really rough and our team is always grinding to remain at the top. Since we are the best, still is, optimization, ease of use, and customer support are our main priority. However, it appears that your account is under a legacy plan in which only premium merchants are granted with ALL FEATURES. Our current pricing model will provide you with all Preorder Now features on any paid plan. But you need to reinstall our app for it to work, along with the app being updated. Furthermore, the reset/resync issue was already been resolved and we no longer receive that error since the fix. Especially for new installs having our most updated version. Please note that we have an upcoming big feature in the pipeline ready to launch in a month or 2. This one is a huge one, specifically for you since you asked for it multiple times :) We only hope the best for your store and we'll let you know once we got this new feature live. From there, maybe we can re-establish our 1-year partnership. PS: We surely miss those adorable Tigger bags on preorder. Our team uses this product for debugging purposes in your store. And because it was so cute. Sincerely, -- Chud and Preorder Now Support Team

5 / 5 Share

Aug. 9, 2021

We Like It. The best app for our needs. Provides the Pre-Order functionality we were seeking. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at Caloosa Trains And Hobbies! You deserve kudos, as well, for having that wholesome and adorable banner :) It's always refreshing to see kids having the time of their lives -- with your product of course. Should you encounter any questions, we're just a ping apart. - Chud & The Pre-order Now Support Team

5 / 5 Share

July 29, 2021

This is my second time using the app and it's really easy to install and configure. I like that it is easy to customise

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at The Glowcery, Thank you so much for this! Ease of use is one of our main goals. But do you know what's easier? Making sales from Pre Order products! Ensure that you offer discounts and adding delivery dates! Let us know if you need any help with any of those 2. [email protected] - Chud & The Pre-order Now Support Team

5 / 5 Share

July 28, 2021

Muy facil de usay y muy útil! Además me ordenó la página para no tener que hacer colecciones especiales de pre order

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hola amigos en Munay Sisters! Mil gracias por los buenos comentarios :) And as always, you can leave us an email if you need assistance at [email protected] Salud! - Chud & The Pre-order Now Support Team

4 / 5 Share

July 15, 2021

I am new to the app and find it very easy to use and what I needed to drive sales for stock landing soon as my web site prior said sold out on 80% of our range. It would be good to tick and bulk select single products instead of doing one at a time though.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello friends at robcousens Thank you for leaving us this honest review! We are happy to get feedback and we are taking this into consideration! We wish you and your store great success :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

July 11, 2021

Huge life saver!!!! Sitting dormant while waiting for inventory was a huge issue. Now money can keep flowing and we can forecast inventory better.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Embellished Thank you! We appreciate this fantastic review! We are glad the app was able to solve this issue! -Melissa & The Pre-order Now Support Team

5 / 5 Share

July 1, 2021

Love love love. Does everything it is supposed to do. Allows customers to "Pre-Order Now"! No issues whatsoever. Just sales and the opportunity to assist the customers before the product is ready. Thank you so much! You are a wonderful company and you have designed an amazing app. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sharynland We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 15, 2022

great customer service. issues resolved in 5 mins. very easy to use. it has been generating revenues consistently. recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at LOVESILK NZ Thanks for giving a shoutout to our app! Glad it's working well for you :-) We hope LOVESILK NZ is mega-successful in the coming months and years! -Melissa & The Pre-order Now Support Team

5 / 5 Share

June 2, 2021

I am currently using the app to sell pre-orders at a discount. At first, I had issue getting the discounts applied to multiple quantities. It would only apply to one order. So I reached out to customer service, and in the matter of 12 hours they had it fixed and running smoothly. The support team even went into my store and adjusted the settings to make my store run smoother. I can't recommend them enough!

Store

Wedgiez

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Wedgiez We are happy we could assist you! We are glad the issue was resolved and we wish you and your store great success :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 25, 2021

Exactly what I needed! I have so much custom code on my site (including custom add to cart buttons), that I was concern whether this would look wonky, but it looks absolutely perfect without needing to get our developer involved. The support team was available right away to answer some set up questions I had. Highly recommend. __________________________________________ Adding an update since we've now been using the app for a few months. This has been a game changer for us, and I'm so so glad I installed it. With all the supply chain issues we've been dealing with, it allows us to continue to sell backordered items and avoid losing out on sales when we go out of stock. I had an issue today that required the team at Website On-Demand to do a custom adjustment to my theme so that we could get the pre-order button displayed in our collection pages, and they got it done within a few minutes. I am so impressed, I wish my web developer was this quick haha.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Rookie Humans We are happy it's exactly what you need! Thank you for giving us the benefit of the doubt! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

May 27, 2021

So Far so good setting this up. Really want to see how this works for us and hopefully will generate great sales whilst we are waiting for the stock

Using app

About 5 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hello friends at Harper & Lewis We appreciate you leaving this honest review! Thank you so much! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

May 27, 2021

Pre Order Now has saved us tremendous time in scaling our business and has solid support. Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Good Wave Canada That's awesome to hear! We are happy we could assist! :-) Thank you for leaving this great review! -Melissa & The Pre-order Now Support Team