All reviews

Rating Breakdown

  • 5
    80% (803 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (959)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2021

Huge life saver!!!! Sitting dormant while waiting for inventory was a huge issue. Now money can keep flowing and we can forecast inventory better.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Embellished Thank you! We appreciate this fantastic review! We are glad the app was able to solve this issue! -Melissa & The Pre-order Now Support Team

5 / 5 Share

July 1, 2021

Love love love. Does everything it is supposed to do. Allows customers to "Pre-Order Now"! No issues whatsoever. Just sales and the opportunity to assist the customers before the product is ready. Thank you so much! You are a wonderful company and you have designed an amazing app. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sharynland We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 15, 2022

great customer service. issues resolved in 5 mins. very easy to use. it has been generating revenues consistently. recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at LOVESILK NZ Thanks for giving a shoutout to our app! Glad it's working well for you :-) We hope LOVESILK NZ is mega-successful in the coming months and years! -Melissa & The Pre-order Now Support Team

5 / 5 Share

June 2, 2021

I am currently using the app to sell pre-orders at a discount. At first, I had issue getting the discounts applied to multiple quantities. It would only apply to one order. So I reached out to customer service, and in the matter of 12 hours they had it fixed and running smoothly. The support team even went into my store and adjusted the settings to make my store run smoother. I can't recommend them enough!

Store

Wedgiez

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Wedgiez We are happy we could assist you! We are glad the issue was resolved and we wish you and your store great success :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 25, 2021

Exactly what I needed! I have so much custom code on my site (including custom add to cart buttons), that I was concern whether this would look wonky, but it looks absolutely perfect without needing to get our developer involved. The support team was available right away to answer some set up questions I had. Highly recommend. __________________________________________ Adding an update since we've now been using the app for a few months. This has been a game changer for us, and I'm so so glad I installed it. With all the supply chain issues we've been dealing with, it allows us to continue to sell backordered items and avoid losing out on sales when we go out of stock. I had an issue today that required the team at Website On-Demand to do a custom adjustment to my theme so that we could get the pre-order button displayed in our collection pages, and they got it done within a few minutes. I am so impressed, I wish my web developer was this quick haha.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Rookie Humans We are happy it's exactly what you need! Thank you for giving us the benefit of the doubt! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

May 27, 2021

So Far so good setting this up. Really want to see how this works for us and hopefully will generate great sales whilst we are waiting for the stock

Using app

About 5 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hello friends at Harper & Lewis We appreciate you leaving this honest review! Thank you so much! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

May 27, 2021

Pre Order Now has saved us tremendous time in scaling our business and has solid support. Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Good Wave Canada That's awesome to hear! We are happy we could assist! :-) Thank you for leaving this great review! -Melissa & The Pre-order Now Support Team

2 / 5 Share

May 27, 2021

Plugin adds great functionality to the site and turns a typical "SOLD OUT" into an interesting opportunity for customers. The problem comes from when they put out an update. This happens every few months, and when it does, all of my settings vanish. The site starts making all orders look like pre-orders. The Pre-Order banners on my item images disappear. I have to do all of my initial setup all over again. This is beyond frustrating. I can't babysit my website like this and by the time that I catch it when this happens, it's already caused a problem with a customer. Seems like something that could be fixed easily. Would be great if I were notified about an update before it took effect and gave me the option of doing it or not, or at least sent out an email about it, or at the very least, DON'T CHANGE MY SETTINGS.

Using app

9 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello there, You are correct, that's frustrating. However, without further details (e.g., exactly when did it happen? did you change/update your theme? etc) we can't accurately pinpoint the issue. On top of that, we haven't had any HUGE update to date, only on the 16th of March which was the Pricing plan update. Please contact [email protected] and we can schedule a call. WE are more than willing to help you, let's fix this together.

3 / 5 Share

May 24, 2021

not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions

Store

MANAJ

Using app

About 2 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, It looks like you were having trouble with the setup. Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :) Simply email us at [email protected]

5 / 5 Share

May 18, 2021

Great customer support, still testing the app, had a few adjustments and contacted support, everything fixed within a few hours. I recommend

Store

Tec2GO

Using app

About 20 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Tec2GO Thank you for leaving this recommendation :-) We are happy we could assist you! -Melissa & The Pre-order Now Support Team

5 / 5 Share

May 15, 2021

Fantastic service. Had an issue setting it up as I have a different theme, and Support instantly fixed it for me. Very easy to use app

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Blissful Little Home Thank you for leaving this awesome review! We are happy we could assist! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

May 7, 2021

This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!

Store

THQ2021

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at THQ2021 Thank you for leaving this great review! We are happy we could assist you! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

May 2, 2021

really easy to use-even with our customized theme. Tried 4 different apps and this was the only one i didnt need support on and ended up having all the features i needed.

Store

ONDA

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at ONDA Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & The Pre-order Now Support Team

5 / 5 Share

April 23, 2021

easy! love this so far! so far so good! I had one hick up but it was quickly solved! very happy far!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Remy Road We are delighted to know that you love the app, thank you for your support :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

April 23, 2021

The app works great and the customer support has been superb! Jabir was very quick to respond and help me with needed customizations. I definitely recommend!

Using app

About 14 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Peach Perfect We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

April 22, 2021

Works well. Good stock keeping options. Like the banners on product pages. Quick and easy to use.....

Store

Leosun

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Leosun Thank you for this great review ! :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Pre-order Now Support Team

3 / 5 Share

Jan. 14, 2022

The app has great functionality and look. However, in our store we had some major issues. on 22 - 01 - 12 this app disabled our "Checkout" button on website and customers were really angry. We had to hire a developer to fix the issue and lost a very significant amount in sales that day. Previous to that, the app would not show the "Pre-order" button to customers even though inventory was at 0 and when customers purchased it the app never sent them pre-order emails or let them know this is a pre-order despite inventory being -1. The developer Team is very responsive, but we are just fed up with these issues.

Store

A7

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Hello friends at A7 We appreciate you taking the time out to write this honest and thorough review! :-) We appreciate your support! -Melissa & The Pre-order Now Support Team

2 / 5 Share

April 1, 2021

It won't send out any pre-order emails and it seems like the settings will just reset causing us to start from the beginning. Need to be proactive and see if it's sending out pre-order emails instead of neglecting it. Just our case, could be different for other stores. Great when it's working.

Using app

9 months

Total reviews

1

Average rating

2.0

3 / 5 Share

March 26, 2021

We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, We are so sorry about this. We can easily resolve this, please send us email at [email protected]. Our support team should be able to assist you in no time! Sincerely, Robert

5 / 5 Share

March 25, 2021

Super easy setup! Love this app it's a perfect addition to my site. Would definitely suggest this app.

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Kandi Kouture Thank you for leaving this awesome review! We are happy you found the app easy to use! We wish you and your store all the best online :-) -Melissa & The Pre-order Now Support Team