WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,024
chart
#1,949
All reviews
Review RSS Feed
Sept. 3, 2021
Fantastic service!!! I was having difficulties with a few things and they sorted it all for me with no problems. Very happy customer
Hi friends at Vivra, I got Jabir here beside me and he's overjoyed. Thank you so much for this sweet feedback. If you happen to encounter hurdles, you got us! Cheers! -- Chud and the Preorder Now Support Team
Sept. 2, 2021
Really useful app when selling pre-order items, also great backend help from people like Nicoz if there is any issue.
Hi friends at JaneAusten, Thank you so much for this positive feedback! Nicoz saw this and he was so happy :) If you encounter any issues/concerns, don't hesitate to shoot an email or chat. Cheers! -- Chud and Preorder Now Support Team
Aug. 29, 2021
I used this when my product was out of stock and waiting for my next shipment to arrive. Super helpful
Hi there! We are always so pleased to hear this feedback from our merchants. It's tough competition out there in the market, and one of the best ways to increase sales is offering preorders on sold-out products! Not to mention, your store got this awesome carbon fiber paddle that will surely run out of stock quickly! If you ever run into some issues, we are just a ping away! - Chud and the Preorder Now Support Team
Aug. 19, 2021
Nicoz helps me out on every step to set up the pre-order & the stock limit. He is very helpful & now the things are working excellent.
Hi there, Thank you very much for the 5 star review. Nicoz read this and wanted to say "You are most welcome! Anytime!". Should you have any other issues, we're just a click away ;) Cheers! -- Chud and the Preorder Now Support Team
Aug. 13, 2021
App is outdated and has too many bugs now. This use to be the best Pre-order app out there but many other apps have caught up and have more features for less price. It's unfortunate as we have been using this app for a year and tried to stick with them but they have been unable to fix our issues. They blame other apps for the bugs but we haven't added anything since the bugs started. Another frustrating issue is your settings get changed everytime you revisit the app. You have to change back all your settings. Super annoying and not efficient for any business. We were paying for the $30 a month subscription plus the $$$ emails and it wouldn't always work. We now have found a better app for only $10 a month and a lot more features on top of what this app had to offer. Changes need to be made asap.
Hello friends at Grotto Treasures, We deeply apologize for this. The competition right now is really rough and our team is always grinding to remain at the top. Since we are the best, still is, optimization, ease of use, and customer support are our main priority. However, it appears that your account is under a legacy plan in which only premium merchants are granted with ALL FEATURES. Our current pricing model will provide you with all Preorder Now features on any paid plan. But you need to reinstall our app for it to work, along with the app being updated. Furthermore, the reset/resync issue was already been resolved and we no longer receive that error since the fix. Especially for new installs having our most updated version. Please note that we have an upcoming big feature in the pipeline ready to launch in a month or 2. This one is a huge one, specifically for you since you asked for it multiple times :) We only hope the best for your store and we'll let you know once we got this new feature live. From there, maybe we can re-establish our 1-year partnership. PS: We surely miss those adorable Tigger bags on preorder. Our team uses this product for debugging purposes in your store. And because it was so cute. Sincerely, -- Chud and Preorder Now Support Team
Aug. 9, 2021
We Like It. The best app for our needs. Provides the Pre-Order functionality we were seeking. Highly recommend.
Hello friends at Caloosa Trains And Hobbies! You deserve kudos, as well, for having that wholesome and adorable banner :) It's always refreshing to see kids having the time of their lives -- with your product of course. Should you encounter any questions, we're just a ping apart. - Chud & The Pre-order Now Support Team
July 29, 2021
This is my second time using the app and it's really easy to install and configure. I like that it is easy to customise
Hello friends at The Glowcery, Thank you so much for this! Ease of use is one of our main goals. But do you know what's easier? Making sales from Pre Order products! Ensure that you offer discounts and adding delivery dates! Let us know if you need any help with any of those 2. [email protected] - Chud & The Pre-order Now Support Team
July 28, 2021
Muy facil de usay y muy útil! Además me ordenó la página para no tener que hacer colecciones especiales de pre order
Hola amigos en Munay Sisters! Mil gracias por los buenos comentarios :) And as always, you can leave us an email if you need assistance at [email protected] Salud! - Chud & The Pre-order Now Support Team
July 15, 2021
I am new to the app and find it very easy to use and what I needed to drive sales for stock landing soon as my web site prior said sold out on 80% of our range. It would be good to tick and bulk select single products instead of doing one at a time though.
Hello friends at robcousens Thank you for leaving us this honest review! We are happy to get feedback and we are taking this into consideration! We wish you and your store great success :-) -Melissa & The Pre-order Now Support Team
July 11, 2021
Huge life saver!!!! Sitting dormant while waiting for inventory was a huge issue. Now money can keep flowing and we can forecast inventory better.
Hello friends at Embellished Thank you! We appreciate this fantastic review! We are glad the app was able to solve this issue! -Melissa & The Pre-order Now Support Team
July 1, 2021
Love love love. Does everything it is supposed to do. Allows customers to "Pre-Order Now"! No issues whatsoever. Just sales and the opportunity to assist the customers before the product is ready. Thank you so much! You are a wonderful company and you have designed an amazing app. Thank you!
Hello friends at Sharynland We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & The Pre-order Now Support Team
June 30, 2021
Needed to add a pre-order functionality to our website. Easy to install and customize and the support is amazingly reactive. Greatly recommend this app to anyone.
Hello friends at Toit Volant Thank you for leaving this awesome review! We are happy that our team was able to leave this lasting impression on you! We are happy you are satisfied! -Melissa & The Pre-order Now Support Team
Dec. 15, 2022
great customer service. issues resolved in 5 mins. very easy to use. it has been generating revenues consistently. recommended.
Hello friends at LOVESILK NZ Thanks for giving a shoutout to our app! Glad it's working well for you :-) We hope LOVESILK NZ is mega-successful in the coming months and years! -Melissa & The Pre-order Now Support Team
June 2, 2021
I am currently using the app to sell pre-orders at a discount. At first, I had issue getting the discounts applied to multiple quantities. It would only apply to one order. So I reached out to customer service, and in the matter of 12 hours they had it fixed and running smoothly. The support team even went into my store and adjusted the settings to make my store run smoother. I can't recommend them enough!
Hello friends at Wedgiez We are happy we could assist you! We are glad the issue was resolved and we wish you and your store great success :-) -Melissa & The Pre-order Now Support Team
Aug. 25, 2021
Exactly what I needed! I have so much custom code on my site (including custom add to cart buttons), that I was concern whether this would look wonky, but it looks absolutely perfect without needing to get our developer involved. The support team was available right away to answer some set up questions I had. Highly recommend. __________________________________________ Adding an update since we've now been using the app for a few months. This has been a game changer for us, and I'm so so glad I installed it. With all the supply chain issues we've been dealing with, it allows us to continue to sell backordered items and avoid losing out on sales when we go out of stock. I had an issue today that required the team at Website On-Demand to do a custom adjustment to my theme so that we could get the pre-order button displayed in our collection pages, and they got it done within a few minutes. I am so impressed, I wish my web developer was this quick haha.
Hello friends at Rookie Humans We are happy it's exactly what you need! Thank you for giving us the benefit of the doubt! :-) -Melissa & The Pre-order Now Support Team
May 27, 2021
So Far so good setting this up. Really want to see how this works for us and hopefully will generate great sales whilst we are waiting for the stock
Hello friends at Harper & Lewis We appreciate you leaving this honest review! Thank you so much! :-) -Melissa & The Pre-order Now Support Team
May 27, 2021
Pre Order Now has saved us tremendous time in scaling our business and has solid support. Thank you!
Hello friends at Good Wave Canada That's awesome to hear! We are happy we could assist! :-) Thank you for leaving this great review! -Melissa & The Pre-order Now Support Team
May 27, 2021
Plugin adds great functionality to the site and turns a typical "SOLD OUT" into an interesting opportunity for customers. The problem comes from when they put out an update. This happens every few months, and when it does, all of my settings vanish. The site starts making all orders look like pre-orders. The Pre-Order banners on my item images disappear. I have to do all of my initial setup all over again. This is beyond frustrating. I can't babysit my website like this and by the time that I catch it when this happens, it's already caused a problem with a customer. Seems like something that could be fixed easily. Would be great if I were notified about an update before it took effect and gave me the option of doing it or not, or at least sent out an email about it, or at the very least, DON'T CHANGE MY SETTINGS.
Hello there, You are correct, that's frustrating. However, without further details (e.g., exactly when did it happen? did you change/update your theme? etc) we can't accurately pinpoint the issue. On top of that, we haven't had any HUGE update to date, only on the 16th of March which was the Pricing plan update. Please contact [email protected] and we can schedule a call. WE are more than willing to help you, let's fix this together.
May 24, 2021
not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions
Hi there, It looks like you were having trouble with the setup. Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :) Simply email us at [email protected]
May 18, 2021
Great customer support, still testing the app, had a few adjustments and contacted support, everything fixed within a few hours. I recommend
Hello friends at Tec2GO Thank you for leaving this recommendation :-) We are happy we could assist you! -Melissa & The Pre-order Now Support Team