All reviews

Rating Breakdown

  • 5
    81% (1,167 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
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1 / 5 Share

May 3, 2024

Their customer service was extremely slow and not understanding. Their app slowed our site speed covering everything in a white box until their app fully loaded.

Using app

Over 3 years

Total reviews

9

Average rating

4.7

Developer Reply

Hello to our friends at Taylor Joelle Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 15, 2022

I really wish they had a way to not allow mixed carts. The customer service team was great fast help and friendly as all got out. Just add that feature, please!!!! Otherwise outstanding.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Emerald City Collectibles Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us the feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 15, 2022

Dommage que l’application ne soit pas disponible en français. je n’ai pas pu paramétrer le bouton de précommande moi même, il a fallu que je contacte le support. Cela dit, la personne qui m’a aidé à régler le problème m’a très bien accueilli et bien aidé. Je mets donc 5 étoiles car l’aide apportée vaut au moins ça mais mon expérience avec pre-order now débute à peine, j’espère que par la suite je n’aurai plus à contacter le support.

Store

ANDRIDZ

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis d'ANDRIDZ Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps de partager cet avis avec nous et la communauté ! Nous sommes ravis que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir ! Acclamations, Pushpesh et l'équipe d'assistance Précommandez maintenant

5 / 5 Share

March 14, 2022

This App has been great in managing our pre-orders. Their support is amazing. We are very app with this app.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at The Best Furniture Shop Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 14, 2022

The perfect app to solve all our problems with the wacky supply chain issues we're experiencing. It's very customizable and intuitive to set-up. Support is always available and helpful! I highly recommend this app!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Magic Manes Hair Extensions Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

3 / 5 Share

March 16, 2022

My problem with this app is when I set up a default setting it won't apply to all products and I have to save it one by one for each product.

Using app

9 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello to our friends at Deity New York Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! We are always looking for ways to better our service, and your feedback is a valuable part of that process. We have added your request to our feature list and we will intimate you when we roll out this feature. Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

Easy to set up and when I ran into an issue a few days into using the app their support team offered speedy helpful service

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at KAKAO Australia, New Zealand & Asia We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

Fast response - good support service. Thumbs up for Rasheem who has been really helpful. I recommend

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at MoonyRest Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Rasheem is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Rasheemc, who we know will be delighted to read your comment. We appreciate the recommendation! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

Really helpful when I had an issue with my theme. Love how the app organizes info to make it easy on my team for fulfillment.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Wolf Pup Creative We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

This app has been great for our store! Due to supply chain delays we have had to launch presales for our product collections, this app has made this super easy to use. Communication with the developers is fast! We really appreciate how this app makes it very clear to our customers that an item is on preorder, and when they can expect for it to ship.

Using app

7 months

Total reviews

8

Average rating

4.5

Developer Reply

Hello to our friends at Skhoop of Scandinavia Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Sept. 11, 2023

Best app ever. Just what I needed for our large amount of skus and great customer support. User friendly! Aman was very helpful !!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Anne Cate Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 10, 2022

Great app, simple and effective for offering pre-orders. We use this as a way to offer our customers early access to products that haven't landed in our warehouse yet. Support is always top notch, quick responses and really competent help

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at NotebookTherapy We're so happy to hear that you are enjoying Pre‑order Now. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 9, 2022

Super fast - great support and easy resolution. Jorge was very polite and helpful and we will most likely be keeping the app

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at us-neweracap-production Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Jorge has been able to assist you. We’ll make sure we pass your kind words to Jorge who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 9, 2022

The app works excellent and does exactly everything I need it to do. Wouldnt know what to do without it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at The Opulent Mens Club Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 8, 2022

Excellent customer service, and a great product that does what it promises to do. Good UX design such that you can keep it simple, or configure with advanced options if you need them.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at thethinkingshop Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

March 7, 2022

I am getting ready to use this app for pre-orders on my website since product lead times are longer. The app adds some great functionality. The support I received from website on-demand with questions or alterations I needed was very quick. Definitely recommend the product knowing the support behind it is top notch.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at PurelyXquisite Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 23, 2023

Nicoz was super helpful in resolving an issue for me efficiently and quickly. I've used this app a few times before and it's really a lifesaver.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Ponyo Horsewear Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 4, 2022

I worked with Nicoz, who was so friendly and helpful. He helped me set everything up on Zoom. It's rare for an app to have this level of white glove service. I will be returning to check out the rest of their products.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from TIMBERDOG Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz, is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

March 4, 2022

so far so good. loving the app so far. had a little trouble setting it up but someone helped me and now everything is good.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at The Rebirth Thank you for leaving this thoughtful review! We are delighted to learn that you are enjoying the app and that it is helping you get the pre-orders. We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

I had a hard time installing the app. But it works well and the customer service is great. You might not need the upgrade.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Village Surf Shop Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team