All reviews

Rating Breakdown

  • 5
    81% (1,167 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
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1 / 5 Share

Feb. 3, 2024

Each time you change a setting, it doesn't update correctly and you need to contact support for them to change it, becomes pretty useless. Only compatible with the product page and not with collections shown on the homepage, so customers will still be prompted "Add to cart" or "Buy Now" even though the app is set up correctly. When activating the Pre-order badge, the badge will show on ALL products, including in-stock products. When setting up the Cart note "Pre-order", it will not show on the Mobile version, only on the desktop.

Store

MY OBI

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Hello to our friends at MY OBI Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

App is pretty solid, and the support is stellar. the best option for Pre-Orders given the options on Shopify's App Store.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at ettitude Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and the support team. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

4 / 5 Share

March 3, 2022

Love the functionality of this app. We had a frustrating experience with their service the first go around but Josh was super helpful with set up and troubleshooting this time! Thanks, Josh :)

Store

Destira

Using app

About 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Hello to our friends at Destira Thanks for the feedback. We're so happy to hear that you are enjoying the functionality of the app. Apologies for not meeting your expectations the first time. Please let us know about any glitches that you face with the app and we will be glad to resolve them for you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

This app has helped my business and my team so much! At first we thought it was going to be complicated but it worked out easy and fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Miranda The Label Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

March 3, 2022

I use this app for my client's pre-order sales. It is simple to use and works well. Customer Assistance is superb! A++

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Fluzzle Tube Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

March 1, 2022

Very responsive and helpful customer support! Had my question answered in a matter of minutes and they were very friendly.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Moss Danforth Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 27, 2022

this app is great for organising pre-orders, its been super easy setting it up and connecting it to my website, ill definatly use it again

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Calm Like Leisha Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Pre‑order Now Support Team

5 / 5 Share

Feb. 25, 2022

So far, great customer service and the app looks super promising! Easy to work with, and got a pre-order within 5 mins. Reccomended.

Store

coia

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at coia Thank you for leaving this thoughtful review! We are delighted to learn that you are enjoying the app and that it is helping you get the pre-orders. We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 25, 2022

superb customer service, had some glitches yesterday when i first installed the app, but it wasn't the PREORDER app fault, and today everything is sorted and i recommend everyone to use this app in their store

Using app

About 13 hours

Total reviews

7

Average rating

4.6

Developer Reply

Hello to our friends at Empire Online Shopping Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 24, 2022

I just bought the subscription to preorder all my products for a new store launch pretty fast and great customer service. WOULD RECOMMEND TO EVERYONE!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Attrutrait Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 24, 2022

We do lots of pre-sale, sometimes with discount and this app just have everything we need. The support is very fast to answer, no matter what time we ask for help´, and they fix the problems.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Diamond Art DK Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 24, 2022

Very helpful with their service, and fixing when things don't work out correctly! Useful to my store, and I appreciate their app

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Manga Mate Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 23, 2022

Jorge and Vlad were amazing throughout my customer service journey. Useful product. Recommend! 5 stars

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Clap Cleats Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Jorge and Vlad have been able to assist you. We’ll make sure we pass your kind words along to Jorge and Vlad, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 23, 2022

The app is quite simple to use especially when there's a video teaching you how to setup everything!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at CoffeeSweat Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and the setup videos were helpful. We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

1 / 5 Share

July 8, 2022

Update July 8th, 2022 . Extremely frustrating. Don't know what is going on with this company - it is like they no longer care. Reported a problem 8 days ago ( notifications do not work) and they could not care less. I have spent hours in the past week repeating the same info to two different members of their customer service then it just gets forgotten about. They don't even bother responding now. In short - the new notification feature does not work and their customer service has become nonexistent with zero follow-up and zero communication with us about any progress. If we treated our customers like this we would be crucified by poor reviews. If you have a problem - dont expect to get much help. Review April 2022 Great App that just works without any trouble. Customer support are very quick,

Using app

7 months

Total reviews

4

Average rating

3.0

Developer Reply

Hello to our friends at TruBeef Organic Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 22, 2022

Great app for an effective and seamless pre-order launch strategy, high marks for ease of use and great customer service.

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Hello to our friends at Angela Caglia Skincare Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 18, 2022

I have just started using PreOrder, easy to set up, a lot of options to change which is nice for flexibility.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Marketing Tape Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 17, 2022

We are using this app to let our customers pre-order our out of stock items. This app is so convenient and easy to use. It only took us a couple of minutes to set everything up and when we encountered some difficulties, customer support was immediately available and super helpful. We can only recommend to use this app!

Using app

Over 1 year

Total reviews

15

Average rating

4.7

Developer Reply

Hello to our friends from håvsund Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Pre‑order Now Support Team

5 / 5 Share

Feb. 16, 2022

Great support in getting the best results out of the app. You can just write them and they try everything to make it work with your setup.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at burnerhelmet Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Pre‑order Now Support Team

5 / 5 Share

Feb. 15, 2022

We've been using the app to manage backorders, and have found this to be a valuable tool in communicating stock availability to customers at the time of the order.

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hello to our friends from HealthMasters Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Preorder Now support team