WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,024
chart
#1,949
All reviews
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May 15, 2021
Fantastic service. Had an issue setting it up as I have a different theme, and Support instantly fixed it for me. Very easy to use app
Hello friends at Blissful Little Home Thank you for leaving this awesome review! We are happy we could assist! :-) -Melissa & The Pre-order Now Support Team
May 7, 2021
This app is great! It does everything we need it to and the customer support is exceptional! Highly recommend!
Hello friends at THQ2021 Thank you for leaving this great review! We are happy we could assist you! :-) -Melissa & The Pre-order Now Support Team
May 2, 2021
really easy to use-even with our customized theme. Tried 4 different apps and this was the only one i didnt need support on and ended up having all the features i needed.
Hello friends at ONDA Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & The Pre-order Now Support Team
April 23, 2021
easy! love this so far! so far so good! I had one hick up but it was quickly solved! very happy far!
Hello friends at Remy Road We are delighted to know that you love the app, thank you for your support :-) -Melissa & The Pre-order Now Support Team
April 23, 2021
The app works great and the customer support has been superb! Jabir was very quick to respond and help me with needed customizations. I definitely recommend!
Hello friends at Peach Perfect We will let Jabir know that his assistance is greatly appreciated! Thank you for leaving this awesome review :-) -Melissa & The Pre-order Now Support Team
April 22, 2021
Works well. Good stock keeping options. Like the banners on product pages. Quick and easy to use.....
Hello friends at Leosun Thank you for this great review ! :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Pre-order Now Support Team
Jan. 14, 2022
The app has great functionality and look. However, in our store we had some major issues. on 22 - 01 - 12 this app disabled our "Checkout" button on website and customers were really angry. We had to hire a developer to fix the issue and lost a very significant amount in sales that day. Previous to that, the app would not show the "Pre-order" button to customers even though inventory was at 0 and when customers purchased it the app never sent them pre-order emails or let them know this is a pre-order despite inventory being -1. The developer Team is very responsive, but we are just fed up with these issues.
Hello friends at A7 We appreciate you taking the time out to write this honest and thorough review! :-) We appreciate your support! -Melissa & The Pre-order Now Support Team
April 1, 2021
It won't send out any pre-order emails and it seems like the settings will just reset causing us to start from the beginning. Need to be proactive and see if it's sending out pre-order emails instead of neglecting it. Just our case, could be different for other stores. Great when it's working.
March 26, 2021
We love this app and it increased our sales, but we cannot get it to STOP showing preorder button even though it is in stock. We even tried uninstalling it and reinstalling it but it still shows. We have reached out to customer support.
Hi there, We are so sorry about this. We can easily resolve this, please send us email at [email protected]. Our support team should be able to assist you in no time! Sincerely, Robert
March 25, 2021
Super easy setup! Love this app it's a perfect addition to my site. Would definitely suggest this app.
Hello friends at Kandi Kouture Thank you for leaving this awesome review! We are happy you found the app easy to use! We wish you and your store all the best online :-) -Melissa & The Pre-order Now Support Team
March 20, 2021
nice app thank you it help me do pre order which i have been looking for......................................
Hello friends at shopsweizy Thank you for leaving us this great review! We are happy you love the app :-) -Melissa & The Pre-order Now Support Team
March 17, 2021
Amir was very helpful to adjust the customisation of the button to fit our store aesthetic. Response from the support team was received within 2 hours.
Hello friends at Broadsheet Shop We appreciate this fantastic review! We will let Amir know that his assistance was greatly appreciated! We wish you and your store all the best :-) -Melissa & The Pre-order Now Support Team
March 16, 2021
Does exactly what it's designed for, and well! Everything you need to run pre orders clearly, attractively and effectively for your customers - highly recommended!
Hello friends at Irish Railway Models UK Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your ecommerce journey! -Melissa & The Pre-order Now Support Team
March 5, 2021
What sets this app apart is the customer service. I had a formatting issue that needed attention and I received help in less than 15 minutes after creating a ticket. Can't beat that sort of support!
Hello friends at Arcturus Gear Thank you for leaving us this awesome review! We appreciate your kind words :-) We are happy we could help! -Melissa & The Pre-order Now Support Team
July 20, 2023
I have now been using this app for a few years. When it works its a good app. However, it is a ticking bomb. I just noticed that all out of a sudden normal available products were shown as preorder products whereas products that have stock below zero were shown as available. What is even wore, the mixed cart pop that was triggering on every page reload, was supposed to be fixed after i have submitted a ticket. I just realized that it is not fixed and customers had to close the pop up on every page reload. This plugin did more harm than good. Please look out for a more stable plugin, as this plugin will cost you a lot of money......
Hello and thank you so much for raising this problem here. I am very sorry that this happened! There could be a handful of causes for this (including the settings on your side in the app), but the only way we can help is if you take a moment to email us. Please do that? [email protected] We'd LOVE the chance to resolve this for you asap! We can fix this. Thanks ahead of time... Sean & The Pre Order Now Team
Feb. 25, 2021
Easy to setup and use. Tutorial is very straight-forward and there are very clear videos on YouTube that walk you through setup.
Hello friends at CASEMATIX Cases We are happy we can assist you! We are glad you find our app easy to setup and install! :-) -Melissa & The Pre-order Now Support Team
Feb. 23, 2021
Quite disappointed with this app. I loved it at the start but for the past 3 months it's been sending my customers emails that their order contained a preordered product when it doesn't. So it has created a lot of confusion. I have contacted support 4 times and then I don't receive a response and they close the ticket. I then have to open another ticket and the same issue happened. Unfortunately I will have to look for an alternative application as I am not getting help to solve the issue.
Hello there, This is Robert, Ops manager for Preorder Now app. We are so sorry about this. We definitely don't want to get you through this. However, it appears that you were having trouble with receiving all our emails. We've been sending emails ever since you've had this issue to date. Would you be able to check your spam/bulk folder? Email us at [email protected]. We respond to every ticket within an hour. Sincerely, Robert
Feb. 19, 2021
Just installed this app! I had a question about the pre-order banner for desktop vs mobile. Vlad from customer service was great in fixing it for me to better match our theme. Thanks again!
Hello friends at BASK LA Thank you for leaving this awesome review here! We are glad we could help :-) We will let Vlad know that his assistancwe was greatly appreciated! -Melissa & The Pre-order Now Support Team
Feb. 19, 2021
We recently upgraded our online store to a new theme and in doing so our drop down menu kept freezing on us and our customers, big problem! I'd been working with the theme developer for several days until they determined that the issue was stemming from our Pre-order Now app. I reached out the support team here and within 2 hours they had the problem fixed and our website is now working better than ever. I'm so happy and they were also incredibly pleasant to work with. THANK YOU
Hello friends at The Groovy Plants Ranch LLC Thank you for leaving this awesome review here! We are glad we could help, don't hesitate to reach out to us with any more questions you may have :-) -Melissa & The Pre-order Now Support Team
Feb. 15, 2021
Installed the App 1 hour ago, had some issues due to some code changes that we had done to our theme. They replied our email within 15 minutes, edited the code on our theme so that the issue was fixed within 20 mins. Absolutely amazing service, and we are on the free trial, we are signing up for the subcription now just on the customer service alone, the app also looks great on our site.
Hello friends at Combat Corner Norge We are are you happy your issue has been resolved :-) Thank you for leaving us this honest review, we wish you and your store a successful 2021 :-) -Melissa & The Pre-order Now Support Team