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We ran into some delayed inventory due to COVID which caused a lot of out of stock issues right before BFCM. We we able to install this app and save thousands of dollars of sales that we would have otherwise lost. There are a couple of set up items that you have to make sure are correct, but the support team was very helpful and the issues were resolved quickly. Great app!
Hello friends at Nootkas Wow! Thank you for gracing us with this fantastic review! We genuinely appreciate it and we are glad we were able to assist you! We wish you all the best on your online journey :-) -Melissa & The Pre-order Now Support Team
you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything
Hello! Sean here with Pre Order Now. Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run platform (the app store reviews area), so we have no control over it. Would you like to try resubmitting the review here? Just click on it and you can update it any time. Let me know if it gives you any trouble this time? If so, I can report that to Shopify... Thanks SO Much, Sean, Vlad, and the Pre Order Now Team
I am still on the first week free trial, so far so good. The app does what it's supposed to do and customer support is very good
Hello friends at Twitterpated Thank you for gracing us with this fantastic review! We genuiely appreciate it! We wish you all the best on your online journey :-) -Melissa & The Pre-order Now Support Team
Turns the hassle of 'sold out' into a positive sales tool. Combined with really great customer service - fast and friendly - it's a winner. Highly recommend.
Hello friends at My Mate Dug Thank you for leaving us this awesome review! We really appreciate this high recommendation! We wish your store great success :-) -Melissa & The Pre-order Now Support Team
The app has gone down and all my pre-orders are in chaos...no communication or warning...it was working so well, whats happened?
Hello! This is Sean, the Ops Manager with Pre Order Now. I am terribly sorry about your experience. Around 2pm EST on Thanksgiving Day (last Thursday), an abnormally high level of volume caused our app some sever technical issues. Our Development team went into action, and had our app moved to a MUCH larger technical server platform within 3 hours, and the issues were completely resolved. App has been working seamlessly since then. With our much larger capacity for volume, this same issue will not happen again. I am so sorry that this negatively affected your store. I will email you directly to arrange for a refund! And in the future, you should not experience this again with our app. Thanks SO much for your understanding, Sean & The Pre Order Now Support and Development Teams
So far I'm really liking it, it's a bit confusing and slow to set up but it's doing what I need it to do.
Hello friends at Prana Vida Thank you!Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-) -Melissa & The Pre-order Now Support Team
Very good App that is pretty easy to use. Great feature to add to your store for adding good customer experience.
Hello friends at Twistedsage.com A huge thank you for giving us this review! :-) We're glad we could help ;-) Don't hesitate to reach out to us if you have any more queries, we are happy to help. -Melissa & The Pre-order Now Support Team
We use this app when we sell out of a product. This allows for better merchandising while keeping our store's sales consistent. Previously we use to have to close the shop while waiting for restocking but this app has kept us going! Love it.
Hello friends at Waves On Swim We appreciate you leaving us this review! Thank you! We wish you great success in your e-commerce endeavors! :-) -Melissa & The Pre-order Now Support Team
Excellent app. Have used this on numerous stores. What sets this apart is the extensive functionality and the responsive (and effective) customer service-24/7 support. A+
Hello friends at NICOBLU We really appreciate you taking the time to share your feedback! We are happy that you love the app! All the best on your e-commerce journey :-) -Melissa & The Pre-order Now Support Team
I've tried several pre-order apps and this is the only free app that actually works. Very fast customer support too, absolutely recommend.
Hello friends at Kingdom Playroom Thanks for placing your trust in us and your willingness to share your feedback! We're happy you are pleased with the results and we are glad we could assist! :-) -Melissa & The Pre-order Now Support Team
Very straightforward and easy-to-use app. Very successful! Definitely recommend for anyone looking to set up pre-orders.
Hello friends at InFocus Canada We appreciate you leaving this kind review! Thank you! We are glad we could assist you, don't hesitate to reach out to us if you have any more queries! :-) -Melissa & The Pre-order Now Support Team
I am using this app to introduce new product line for the the Pre-Black Friday Sale! Simple to use and includes a step-by-step tutorial. You are in control of how long it runs and emails sent to customers reminding of pre-order items.
Hello friends at NaturalsByAnita Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-) -Melissa & The Pre-order Now Support Team
I've been asked to write a review but have only just started setting up. So am in the middle for now!
Hello friends at Wipeout Store UK We appreciate you taking the time out to leave this review :-) We wish your store much success online! -Melissa & The Pre-order Now Support Team
Live chat support very quick to respond and solve issues. This is very reassuring, and would recommend the app.
Hello friends at Carrie Elizabeth We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-) -Melissa & The Pre-order Now Support Team
Very responsive customer service, they solved my problem in less that 15min on a Sunday. The app is easy to set up. Thank you!
Hello friends at Chamaye We really appreciate you taking the time to share your feedback and being so open with us! We are happy that we were able to resolve your issue and we wish you all the best on your ecommerce journey! :-) -Melissa & The Pre-order Now Support Team
I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended
Hello friends at ezpz Middle East Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-) -Melissa & The Pre-order Now Support Team
Excellent app. Easy to use and well supported. Offers great flexibility to set up and manage pre-orders across our range.
Hello friends at Cheeky Chickadee Store Thanks very much for your great review! We're glad that we were able to help you! We're pleased our efforts resonated with you and if there's anything else we can do to help, please let us know :-) -Melissa & The Pre-order Now Support Team
A really helpful app for helping us to take orders even when items are out of stock or on pre-order. Thank you!
Hello friends at UpCircle Beauty We really appreciate you leaving us this great review! We really appreciate you taking the time out to do so! We're glad the app has been helpful to you so far :-) -Melissa & The Pre-order Now Support Team
Love it! So far, so good! Exactly what we were looking for & the support has been helpful, fast, and efficient.
Hello friends at Paw.com Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results! If there's anything else we can do to help please let us know! :-) -Melissa & The Pre-order Now Support Team
Works well so far—easy instructions and installation. I will update the review if I run into any issues.
Hello friends at #Facts: Dinosaurs Thanks for leaving us this fantastic review here! We are extremely glad we could help! We wish your store major success online ;-) -Melissa & The Pre-order Now Support Team
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