All reviews

Rating Breakdown

  • 5
    80% (803 ratings)
  • 4
    10% (99 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (18 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 95% (959)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2021

Great app, well managed, and efficient! The price is a bit expensive than the other apps, but none comes close to the functions of this one.

Using app

About 17 hours

Total reviews

24

Average rating

4.7

Developer Reply

Hello friends at Epic Loot Shop Thank you for leaving us this honest review! We appreciate the support, if you have any queries do not hesitate to reach out to us! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 18, 2021

Setup looked hard at first but after reading through the detailed description it was rather easy thank you very much

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Oh So Good Desserts & Coffeehouse Thank you for leaving us this great review! Don't hesitate to reach out to us with any questions you may have! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 17, 2021

Once set up, this is fantastic. I'd say this is a "Must-Have" app for anyone experiencing any Covid-19 supply chain delays. Cost is fine. Can't knock it at all!

Using app

14 days

Total reviews

11

Average rating

3.8

Developer Reply

Hello friends at Heater and Spa Parts Wow! We appreciate this honest review! We are happy you think the app is a must-have! We wish you and your store great success! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 10, 2021

I used this app to add pre orders to products and it has worked great. Been awesome to allow me to track my pre orders and offer it on products that are hot at the time.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Nutrition Xpress We appreciate you leaving us this review! Thank you! We wish you great success in your e-commerce endeavors! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 7, 2021

Seems pretty easy and hope this will definitely help with future sales! Looking forward to using this app regularly!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at The Vault GU Thank you for leaving us this awesome review! We really appreciate the kudos! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 6, 2021

We used this app to allow pre-orders for new products coming soon. It worked perfectly. I've used this app in the past as well, and it helped us generate a lot of interest well before the products were available. The customer service is also extremely quick to respond to questions.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Phoenix Food Equipment We are thankful and extremely grateful for your support! Thanks for leaving us this great review, we wish you and your store the utmost success! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 22, 2021

Update: We did a template update and didn't realize it impacted our Pre-Order app... I chatted Pre-Order Now and rec'd help immediately. Vlad jumped into our theme and had us back to business w/in minutes. Amazing support! This app has saved us! All was manageable until the Corony hit and back orders went from a few days to several months. The best app I've found to set proper customer expectations and keep customers updated. This app is super easy to use and very intuitive. Highly recommend!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Tuff Stuff 4x4 & Tuff Stuff Overland We appreciate the kind words, we are absolutely grateful for the kind words, we appreciate the kudos and we are happy we could assist you! We wish you all the best on your e-commerce journey :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Jan. 4, 2021

This app works, is very customizable, and comes with great support. I recently had a problem as a result of changing my theme. I contacted support and had my issue resolved within minutes. You can't ask for more than that!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Awesome Dice Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries! We wish you and your store a great and prosperous new year :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 27, 2020

App works well so far, had a slight graphical issue with my theme and Jabir solved it (on a saturday!)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at hedonistlabs Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 23, 2020

The setup was a little tricky. It took a while to get the app with the store. after the setup great!

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Royalty Kollection Boutique We really appreciate you taking the time to share your feedback and being so open with us! :-) We wish your store major success online! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 22, 2020

The app works well as it is described. And very importantly, the support was prompt and very helpful!

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Grade VII Equipment We really appreciate you taking the time to share your feedback! We wish your store major success online! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 20, 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The support team are very quick to respond to any questions.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at A7 EUROPE Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 16, 2020

The customer service is very responsive and helpful, so I plan to continue to use the app and add more products soon

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Urban Savage Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 16, 2020

I ran out of stock over Christmas and had to salvage my promotions. It was super easy to implement and sorted out a huge problem for me. Can't recommend this app highly enough. Great app. Thanks

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Hello friends at Rescue Swag Wow, we're really happy to hear this, we are glad that the app has worked so well for you and we appreciate you taking the time out to leave us this amazing review! We wish you and your store all the best! -Melissa & The Pre-order Now Support Team

4 / 5 Share

Dec. 15, 2020

Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.

Using app

3 months

Total reviews

8

Average rating

3.8

Developer Reply

Hello! Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing. For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575 Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically. -Sean & The Pre-order Now Support Team

2 / 5 Share

Dec. 11, 2020

Customer service responds fast but takes too long to fix any issue you have. No matter if you are in the middle of Xmas Sale and losing thousands of dollars per day. They will tell you that your problem can´t be fixed now. it will take 24 hours minimum.

Using app

About 1 year

Total reviews

11

Average rating

3.8

Developer Reply

Hello friends from Banda Bags, Sean here - the Ops Manager with Pre Order Now. I am terribly sorry about your experience here. After reviewing your messages to our support team, it seems like this was a simple settings correction within our app's settings for your store that needed tweaking. I show that our support team emailed you with specific directions on Friday, and our developer circled around with a followup email on Sunday. Is this now taken care of? Please confirm - I want to make sure you are 100% taken care of. How else can we support you here? Thanks so much, Sean & The Pre Order Now Support Team

5 / 5 Share

Dec. 3, 2024

This app is very simple and intuitive

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at No Requests NYC We appreciate this review! Thank you for taking the time out to write to us! We are glad the app is working well for you so far :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 9, 2020

I tried another app first, and it just didn't work. Installation was impossible. Deleted that and tried this which was actually my second choice. It should have been my first. This app is simply outstanding. Its interface is simple to use. All the options are customizable, which is something that the developers do not do a good job of promoting. If you want the pre-order button to be in Spanish (my case) or to say something other than pre-order, you can do that. Simple to install, simple to uninstall, it literally saved us this Holiday season when we had some issues with delayed deliveries from our overseas suppliers. If you're looking for an app that allows you to do pre-orders, stop looking and install this app.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Un Coquí de Boriquén Thank you for this thorough and superb review! We sincerely appreciate you taking the time out to write this and we are extremely happy that the app has been useful to you. We wish you an awesome holiday season with lots of sales! ;-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 8, 2020

We ran into some delayed inventory due to COVID which caused a lot of out of stock issues right before BFCM. We we able to install this app and save thousands of dollars of sales that we would have otherwise lost. There are a couple of set up items that you have to make sure are correct, but the support team was very helpful and the issues were resolved quickly. Great app!

Store

Nootkas

Using app

10 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends at Nootkas Wow! Thank you for gracing us with this fantastic review! We genuinely appreciate it and we are glad we were able to assist you! We wish you all the best on your online journey :-) -Melissa & The Pre-order Now Support Team

1 / 5 Share

Dec. 8, 2020

you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything

Using app

About 1 hour

Total reviews

4

Average rating

4.0

Developer Reply

Hello! Sean here with Pre Order Now. Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run platform (the app store reviews area), so we have no control over it. Would you like to try resubmitting the review here? Just click on it and you can update it any time. Let me know if it gives you any trouble this time? If so, I can report that to Shopify... Thanks SO Much, Sean, Vlad, and the Pre Order Now Team