WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,024
chart
#1,949
All reviews
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Dec. 22, 2020
The app works well as it is described. And very importantly, the support was prompt and very helpful!
Hello friends at Grade VII Equipment We really appreciate you taking the time to share your feedback! We wish your store major success online! :-) -Melissa & The Pre-order Now Support Team
Dec. 20, 2020
This app is very useful for certain items that we sometimes sell on a pre order basis. The support team are very quick to respond to any questions.
Hello friends at A7 EUROPE Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-) -Melissa & The Pre-order Now Support Team
Dec. 16, 2020
The customer service is very responsive and helpful, so I plan to continue to use the app and add more products soon
Hello friends at Urban Savage Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & The Pre-order Now Support Team
Dec. 16, 2020
I ran out of stock over Christmas and had to salvage my promotions. It was super easy to implement and sorted out a huge problem for me. Can't recommend this app highly enough. Great app. Thanks
Hello friends at Rescue Swag Wow, we're really happy to hear this, we are glad that the app has worked so well for you and we appreciate you taking the time out to leave us this amazing review! We wish you and your store all the best! -Melissa & The Pre-order Now Support Team
Dec. 15, 2020
Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.
Hello! Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing. For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575 Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically. -Sean & The Pre-order Now Support Team
Dec. 11, 2020
Customer service responds fast but takes too long to fix any issue you have. No matter if you are in the middle of Xmas Sale and losing thousands of dollars per day. They will tell you that your problem can´t be fixed now. it will take 24 hours minimum.
Hello friends from Banda Bags, Sean here - the Ops Manager with Pre Order Now. I am terribly sorry about your experience here. After reviewing your messages to our support team, it seems like this was a simple settings correction within our app's settings for your store that needed tweaking. I show that our support team emailed you with specific directions on Friday, and our developer circled around with a followup email on Sunday. Is this now taken care of? Please confirm - I want to make sure you are 100% taken care of. How else can we support you here? Thanks so much, Sean & The Pre Order Now Support Team
Dec. 3, 2024
This app is very simple and intuitive
Hello friends at No Requests NYC We appreciate this review! Thank you for taking the time out to write to us! We are glad the app is working well for you so far :-) -Melissa & The Pre-order Now Support Team
Dec. 9, 2020
I tried another app first, and it just didn't work. Installation was impossible. Deleted that and tried this which was actually my second choice. It should have been my first. This app is simply outstanding. Its interface is simple to use. All the options are customizable, which is something that the developers do not do a good job of promoting. If you want the pre-order button to be in Spanish (my case) or to say something other than pre-order, you can do that. Simple to install, simple to uninstall, it literally saved us this Holiday season when we had some issues with delayed deliveries from our overseas suppliers. If you're looking for an app that allows you to do pre-orders, stop looking and install this app.
Hello friends at Un Coquí de Boriquén Thank you for this thorough and superb review! We sincerely appreciate you taking the time out to write this and we are extremely happy that the app has been useful to you. We wish you an awesome holiday season with lots of sales! ;-) -Melissa & The Pre-order Now Support Team
Dec. 8, 2020
We ran into some delayed inventory due to COVID which caused a lot of out of stock issues right before BFCM. We we able to install this app and save thousands of dollars of sales that we would have otherwise lost. There are a couple of set up items that you have to make sure are correct, but the support team was very helpful and the issues were resolved quickly. Great app!
Hello friends at Nootkas Wow! Thank you for gracing us with this fantastic review! We genuinely appreciate it and we are glad we were able to assist you! We wish you all the best on your online journey :-) -Melissa & The Pre-order Now Support Team
Dec. 8, 2020
you went from 5 to one star on the simple fact that it has taken me longer to get past this step than any other for this process. Please let me submit something. Anything
Hello! Sean here with Pre Order Now. Sounds like you had a difficult time submitting this review? I'm very sorry about that :( This is actually a Shopify hosted and run platform (the app store reviews area), so we have no control over it. Would you like to try resubmitting the review here? Just click on it and you can update it any time. Let me know if it gives you any trouble this time? If so, I can report that to Shopify... Thanks SO Much, Sean, Vlad, and the Pre Order Now Team
Dec. 7, 2020
I am still on the first week free trial, so far so good. The app does what it's supposed to do and customer support is very good
Hello friends at Twitterpated Thank you for gracing us with this fantastic review! We genuiely appreciate it! We wish you all the best on your online journey :-) -Melissa & The Pre-order Now Support Team
Dec. 1, 2020
Turns the hassle of 'sold out' into a positive sales tool. Combined with really great customer service - fast and friendly - it's a winner. Highly recommend.
Hello friends at My Mate Dug Thank you for leaving us this awesome review! We really appreciate this high recommendation! We wish your store great success :-) -Melissa & The Pre-order Now Support Team
Nov. 26, 2020
The app has gone down and all my pre-orders are in chaos...no communication or warning...it was working so well, whats happened?
Hello! This is Sean, the Ops Manager with Pre Order Now. I am terribly sorry about your experience. Around 2pm EST on Thanksgiving Day (last Thursday), an abnormally high level of volume caused our app some sever technical issues. Our Development team went into action, and had our app moved to a MUCH larger technical server platform within 3 hours, and the issues were completely resolved. App has been working seamlessly since then. With our much larger capacity for volume, this same issue will not happen again. I am so sorry that this negatively affected your store. I will email you directly to arrange for a refund! And in the future, you should not experience this again with our app. Thanks SO much for your understanding, Sean & The Pre Order Now Support and Development Teams
Nov. 25, 2020
So far I'm really liking it, it's a bit confusing and slow to set up but it's doing what I need it to do.
Hello friends at Prana Vida Thank you!Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-) -Melissa & The Pre-order Now Support Team
Nov. 22, 2020
It was easy to use. I was able to set up quickly and easily with no issues, I am excited and cannot wait to start getting orders in.
Hello friends at Paisley Rose Beauty Thanks so much for dropping this fantastic review here ;-) We sincerely appreciate the kudos! If you have any more queries please don't hesitate to contact us! -Melissa & The Pre-order Now Support Team
Nov. 17, 2020
Very good App that is pretty easy to use. Great feature to add to your store for adding good customer experience.
Hello friends at Twistedsage.com A huge thank you for giving us this review! :-) We're glad we could help ;-) Don't hesitate to reach out to us if you have any more queries, we are happy to help. -Melissa & The Pre-order Now Support Team
Nov. 16, 2020
We use this app when we sell out of a product. This allows for better merchandising while keeping our store's sales consistent. Previously we use to have to close the shop while waiting for restocking but this app has kept us going! Love it.
Hello friends at Waves On Swim We appreciate you leaving us this review! Thank you! We wish you great success in your e-commerce endeavors! :-) -Melissa & The Pre-order Now Support Team
Nov. 14, 2020
Excellent app. Have used this on numerous stores. What sets this apart is the extensive functionality and the responsive (and effective) customer service-24/7 support. A+
Hello friends at NICOBLU We really appreciate you taking the time to share your feedback! We are happy that you love the app! All the best on your e-commerce journey :-) -Melissa & The Pre-order Now Support Team
Nov. 14, 2020
I've tried several pre-order apps and this is the only free app that actually works. Very fast customer support too, absolutely recommend.
Hello friends at Kingdom Playroom Thanks for placing your trust in us and your willingness to share your feedback! We're happy you are pleased with the results and we are glad we could assist! :-) -Melissa & The Pre-order Now Support Team
Dec. 1, 2020
Very straightforward and easy-to-use app. Very successful! Definitely recommend for anyone looking to set up pre-orders.
Hello friends at InFocus Canada We appreciate you leaving this kind review! Thank you! We are glad we could assist you, don't hesitate to reach out to us if you have any more queries! :-) -Melissa & The Pre-order Now Support Team