PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,433
chart
#2,332
All reviews
Rating Breakdown
Review RSS Feed
Nov. 19, 2021
looks good but it doesn't have the email option, I have to pay extra for that such a bummer, lets see how it goes
Hi Kaltham's Pavilion, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. `Harish - Customer Success Team :)
Nov. 19, 2021
This is a really simple and quick app to use and would definitely recommend it to anyone who needs such an app to help get there shopify business site off the ground quickly.
Hello, Nettie Nite Nite LLC & Team, Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. It's true, we lift businesses quickly and swiftly. Try our partnered apps if you will, here> https://websiteondemand.ca/partners/ and get extra trial days during this festive season! You can contact us anytime for any app-related support. We wish Nettie Nite Nite LLC great successes and all the very best! Cheers! `Harish - Customer Success Team
Nov. 17, 2021
So far, so good! I had a little trouble getting the badges to appear but the support staff was able to make it work for me within minutes of my request. Excellent customer service, and the app does exactly what it claims. A++++ Company
Hello, Freez Wholesale & Team, Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support. We wish Freez Wholesale great successes and all the very best! Cheers! `Harish - Customer Success Team
Nov. 16, 2021
Set up is really easy and lots of free customizable options for your first product. Looking forward to seeing how it goes.
Hello friends at Gypsea Tribe Thank you so much for leaving us this great review! We appreciate it! :-) Don't hesitate to reach out to us with any more queries you may have! -Tanu & The Preorder Now support team
Nov. 15, 2021
So far I am pretty happy with this app. I love the features. Set up took a little bit of time and I did have to contact customer support to get everything to function properly on my theme, but their team was very fast to respond and fixed everything for me remotely. Replied very quickly when I had follow up questions too. Looking forward to using this service.
Hello to our friends from Life After Death Designs We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review. We will relay your kudos to our support team ;-) -Tanu & The Preorder Now support team
Nov. 14, 2021
Seems helpful so far with using the free trial, support was quick to help which was a real bonus....
Using app
2 months
Total reviews
7
Average rating
5.0
Hello friends at Herbeauty Hemp Skincare NZ Best Beauty Products Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Tanu & The Preorder Now support team
Nov. 4, 2021
Great app! I had a few issues with customer services responded quickly and very helpful. I would definitely recommend it
A very cooperative and patient team from Arms of Andes. Professional to work with and we're just glad we are a part of your venture. If you have other concerns, just shoot us a message :) -- Chud and the Preorder Now support team
Oct. 29, 2021
Jabir from tech support was quick and efficient in identifying and resolving a setup issue. Everything is working great so far and I look forward to exploring all the features of this app in my store.
This is awesome! Thank you so much for this feedback. Our app will certainly not disappoint. PS: Jabir having a pizza party right now from this review ;) -- Chud and the Preorder Now support team
Oct. 29, 2021
Wanted to like it but it just didn't mesh well on our theme. Their "offer" to assist with integration doesn't seem real as they never responded to my request to let them try it before uninstalling. On top of that I submitted a support ticket that was never responded to. I was able to get a hold of them in live chat which got it activated (just looked terrible). I mentioned not being able to use the app due to the poor integration and they seemed fine with me moving on. Our theme is heavily customized so I don't blame them for not wanting to assist but acknowledging that would have been ok. Heck, offer to do it for $$$. Anyway, I'm sure your mileage will vary. (reply to response) - I appreciate you responding. I replied to all emails received but never heard back (spam maybe?) but I will take you up on your offer - we really like the listed features. I'm happy to update my review for now to 3 stars. Update - I think we had a rough start but after finally connecting they were very responsive and able to help quickly. I'm updating our review to 5 stars.
Hi there, We’re incredibly sorry to hear of this negative review - each Shopify merchant matters profoundly to us, and we’d like to clarify a few points that could have helped you on your journey. When each client contacts us, they’re contacted immediately to be assisted with an expert in our Customer Heroes team. The ticket you've submitted was addressed by our agent and he asked for your store URL. We received no response. Then you reached out to us via chat, from there you were assisted again by one of our chat agents. The issue was resolved but you didn't like how it looks. As aforementioned above, it looks like we were addressing and responding in time. And after further investigation, I haven't seen any fee being asked to fix it. Following the uninstalling of our app, we reached out to understand how best we can serve your specific use case, and to understand where we may have fallen short. We were sad to see that you never showed up or replied. When you’re ready, we would love to pick up the line of communication again, and appreciate your feedback and time spent with us. Thank you! Sincerely, Chud and the Preorder Now support team
Oct. 26, 2021
Hands down one of the best apps I use. In tough situations where inventory might be delayed I use pre-order to manage sales and reduce customer service inquires of "when will this be in-stock"
It's a pleasure to be working with Bags Boards team! They were extremely patient and cooperative. Hands down one of our best merchant around! If you have any other issues, [email protected] We'll solve everything for you ;) Cheers! -- Chud and the Preorder Now support team
Oct. 26, 2021
There's definitely some set up involved, and I initially had some theme conflicts, but the support with Preorder Now helped work through it and made edits until it all looked and worked well. Looking forward to using it more!
Jabir and the team went jumping when they saw this review. Glad we're able to help. If you have other concerns or problems, [email protected] We'll attack it likeour lives depend on it. Cheers! -- Chud and the Preorder Now support team
Oct. 26, 2021
We hesitated using this app at first because of the price range compared to other apps, so we went through 4 different types of pre-order apps before we tried Pre-order Now. The other apps didn't support Japanese, prompt text wasn't customizable, the look of the pre-order button wasn't the native design etc... I probably spent about 2 weeks trying to get the right order app, but in the end, Preorder Now took me an hour to set up, and request for quick fix was done almost immediately after i sent an email. Super happy with the support so far, and really worth paying the fee. Thanks Jabir and Vlad!
Arigatōgozaimashita! Good things happen to those who wait. Tinto and Preorder Now are bound to be together. This is fate :D We were just happy you came across our app, we are delighted to serve! For any issues or questions: [email protected] And we'll do the magic. Cheers! -- Chud and the Preorder Now support team
Oct. 25, 2021
Excellent, efficient, easy to customise and quick support. Great app! The 14 days trial is ideal, just what I needed. Thank you team Pre-Order
Hello friends at Louis & Co Maison Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Tanu & The Preorder Now support team
Oct. 22, 2021
I used this app to help me keep track of product demand when my inventory runs out. I was having some issues with the pre-order button showing up on my product pages after install, but customer service helped me and solved the problem all on a late Friday evening too
Oct. 20, 2021
The app somehow bugged our site so all drop down menus did not function and product variants did not work.
Hello there, We are so sorry about this. I thoroughly checked your concern and this is something we can fix ASAP. If you're still open right now, please reinstall and I will fix this for you personally. When we receive a ticket from merchants, our auto-responder will first reach out with suggested articles related to a keyword. Once you flag that article as a solution, this will then mark the ticket as solved. Therefore, no support agent was able to get in touch with you. Sincerely, -- Chud and the Preorder Now Support
Oct. 20, 2021
great application for ore order booking, my business is incresed 20% on this app.thank you for this app
That's great news! Glad our app was able to scale your business up :) From here on out, it will only get better just like most of our merchants! And if you have other concerns, our support will cover for you :) Cheers! - Chud and the Preorder Now support team
Oct. 19, 2021
I've used this app for over a year and only recently uninstalled while we were not using pre-orders and to try out the new pre-order function of the Shopify Online Store 2.0 theme upgrade we recently made. We've reinstalled Pre-Order Now as there is more functionality that we need for our store and love to use that Shopify's inbuilt pre-order functionality lacked. Specifically: we wanted the pop up message above cart to display estimated ship dates, we wanted payment captured automatically at time of order (not manually within expiration dates as in Shopify settings) and we wanted to have auto-discounts applied on certain styles. Topped off with some stellar support from Vlad and Amir over this year to help with any custom tweaks or glitches we've had and we are happy with the app and how it helps generate revenue for our small business. Highly recommend, thanks guys!
This is such a fun read! We are so happy that your experience with Preorder Now has been nothing but overflowing convenience. Each Shopify merchant matters profoundly to us, our support team, including Vlad and Amir, are considered Support Champions in this space. We have a huge upcoming feature that is yet to be launched and you, and every Preorder Now merchant, will definitely love it! As always, our line of communication is always open. [email protected] Cheers! -- Chud and the Preorder Now support team
Oct. 18, 2021
App work greats and they have amazing customer service. Had a bit of an issue and they had it fixed within 20 mins. I highly recommend
Thank you so much for this review! We are glad that you're happy with our service :) In an off chance our app isn't working, please contact us at [email protected] Cheers! -- Chud and the Preorder Now Support Team
Aug. 26, 2022
This app allows me to set pre-order rules but I'm having trouble with creating them at a variant level, however Nicoz's super friendly (and fast) customer support is excellent.
That's excellent! Glad we were able to provide you fast and efficient support. If you have other questions and concern, just reach out. [email protected] Cheers! -- Chud and the Preorder Now Support Team
Oct. 17, 2021
Just installed and looks to be working great! I think this is just what I need for my wholesale store.
And it's our pleasure to be a part of your Wholesale journey. Thank you so much for the review, we appreciate this big time! Pizza time! Cheers! -- Chud and the Preorder Now Support Team