PreOrder Now Back in Stock WOD

Such an amazing app! This made creating pre-orders so much easier and gave us a lot of customizations that were not available without it. Definitely recommend giving it a try.

It's been close to 1 week soon and we still haven't received a reply and the app is live not working as expected. There are all sorts of bugs, sometimes the orders are being tagged with the pre-order tags and multi-line notes, sometimes they aren't. We had to create a separate ticket for each particular issue and they seem that their devs are not working together. After many days, we had to hire a 3rd party developer and paid already a few hundreds of $ to fix big issues while still waiting for their reply. When we asked again, they said they send developer/collaborator request to get access. This after another member of their team requested and got access a week ago. So, I assume they haven't even bothered to check they already have access to the store. Not sure what happened, maybe the worst time of the month for them, but we really really wanted this to work. That's why we invested already a few hundreds of $$ to make it work at the minimum and hope they can fix the remaining. What is not working: - the preorder message is still not listed on all product pages (one some yes, on others no) - this has been partially fixed by our dev - the popup on the cart wasn't randomly displaying and once it was listed, you couldn't close (x/close button not working) - the pre-order tags are still not applied to all orders with out of stock items - certain items still do not show the out of stock note at the product level (some yes, some not) - we still can't edit the content of the email that's being sent if a product is out of stock to the customers (only the subject line) UPDATE to Sean: Hi Sean, I find that the following statement is 100% false: 'some themes which have been modified quite a bit do conflict with our app, and custom fixes have to be made by our team. But they CAN and ARE made if you let us know what is awry.' Your devs haven't made any proactive recommendation or change to the website. None I have provided collaboration access to your team from the beginning, and yesterday someone said they will send a collaboration request and if I can accept it. They haven't even checked that access has been already provided 1 week before. That makes me think your team haven't had the time to look over even once to our situation. That makes the following statement also false: 'Works out-of-the-box—no complicated theme installation or coding required' - it doesn't work out of the box and there is custom coding required Another false statement: 'Enjoy super-fast customer support—even available on weekends!' - nobody bothers to reply after I was told they will look into it and there were no replies during the weekend.

I had an issue and Vlad fixed it quickly and was really helpful and nice! He also made some small changes to help our account more compatible with our theme, which was very helpful

Seems like the best app on the market for pre-orders. Not the cheapest, but the functionality (who else has e-mail options?) and their customer service is definitely worth the extra cost.

As soon as I installed the app, the main menu on the homepage wasn't responding and functioning anymore.

This app has allowed us to receive hundreds of additional orders through pre-ordering and helped us greatly.

I used this pre-order app and it was very user friendly! I was very nervous but the easy steps to follow were so helpful.

I use the app to do a monthly preorder on art prints. This enables me to generate sales without paying up front costs of potentially unsold prints! It's perfect. The app worked great, but then all of a sudden stopped working. I reached out for help and within 2 hours the problem had been resolved behind the scenes. Great customer service. Great app!

We are a paid customer. This app has really helped us with presales. Was able to provide the service we need. Thank you!

App very esay to set up, fits my needs perfectly, very great customer service, an issue solved immediately.

Très chouette application pour les précommandes. Je trouve le prix un peu excessif, mais bon, n'étant pas programmateur, je ne sais pas le temps qu'il a fallu pour créer cette app. Par contre, les aides sont au taquet et ils sont efficaces. Si vous avez régulièrement des précommandes, prenez l'option 3.

Another stellar app that is extremely well supported by this developer. If you need preorder buttons, give this app a shot.

Easy to use and great customer support. I put this up because of all the backorders I have to manage, and it allows pre-orders.

I used this to do a pre order on custom masks. I only didn't like the banner options... only the green circle worked.. the banner and box didn't work on my product... everything else was easy

support has been great thanks Robert for your help getting the app to appear how we want. the layout is great

Easy to install and incorporate into our storefront, reasonable pricing. I love the pre-order discount feature, which can be applied through item tags, allowing me to run custom pre-order campaigns for different collections. We had a small hiccup causing some of the prices to appear incorrectly, but the customer service team jumped on it and figured out a fix in just a couple of days.

Best preorder app out there. This is the only one I found with settings for a mixed cart message (preorder + in stock) which is nice as we do not ship all until the preorder arrives. This is one of the most needed features for a preorder app and they have it! I had a small issue with my layout and the support had me up and fixed in about an hour during the normal 9-5 business hours. Definitely worth the money if you do any preorders. 10/10

Great app. Very easy to navigate and lots of good feature like adding badge and custimisations. Fantastic support too. Would recommend!

I have received 2 preorders so far. Works as it should. I have not added a badge on product yet but the app works.

We were losing sales by not being able to keep our inventory available for all of our variants, but having the ability to capture sales and put them aside on backorder for fulfillment at a later date means that we're not losing out as we continue to keep up with demand (a good problem to have). Ideally, we'll never have backorders but it's nice to have it as a fallback option if it comes to it. Customers are aware of the item on backorder so there is little to no need to reach out to them with emails of unfortunate news.