All reviews

Rating Breakdown

  • 5
    81% (1,168 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2020

The app has the features we were looking for that some other pre-order apps did not have. We did have an issue with the code of the app conflicting with our store theme, causing shopping cart issues in Safari. However, the support staff resolved the coding issue even faster than I expected (within an hour of submitting a troubleshooting request). Excellent service definitely rates 5 stars!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Hawaiian Isles Kona Coffee We really appreciate you taking the time to share your feedback! We are happy that you love the app! All the best on your e-commerce journey :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Nov. 14, 2020

Excellent app. Have used this on numerous stores. What sets this apart is the extensive functionality and the responsive (and effective) customer service-24/7 support. A+

Store

NICOBLU

Using app

Over 2 years

Total reviews

7

Average rating

3.9

Developer Reply

Hello friends at NICOBLU We really appreciate you taking the time to share your feedback! We are happy that you love the app! All the best on your e-commerce journey :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Nov. 14, 2020

I've tried several pre-order apps and this is the only free app that actually works. Very fast customer support too, absolutely recommend.

Using app

Over 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Hello friends at Kingdom Playroom Thanks for placing your trust in us and your willingness to share your feedback! We're happy you are pleased with the results and we are glad we could assist! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Dec. 1, 2020

Very straightforward and easy-to-use app. Very successful! Definitely recommend for anyone looking to set up pre-orders.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at InFocus Canada We appreciate you leaving this kind review! Thank you! We are glad we could assist you, don't hesitate to reach out to us if you have any more queries! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 11, 2020

I am using this app to introduce new product line for the the Pre-Black Friday Sale! Simple to use and includes a step-by-step tutorial. You are in control of how long it runs and emails sent to customers reminding of pre-order items.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at NaturalsByAnita Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 10, 2020

I've been asked to write a review but have only just started setting up. So am in the middle for now!

Using app

26 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Wipeout Store UK We appreciate you taking the time out to leave this review :-) We wish your store much success online! -Melissa & The Pre-order Now Support Team

5 / 5 Share

March 30, 2022

Live chat support very quick to respond and solve issues. This is very reassuring, and would recommend the app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Carrie Elizabeth We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Nov. 8, 2020

I used this app for my pre order for my brand. Seamless process, and allowed me to organize things on my end.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Embrace Your Pace So great for you to leave us this awesome review on the Shopify app store! We hope that your store is super-popular online! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Nov. 8, 2020

Muy contento con la app. Fácil de usar e instalar la recomiendo a la gente que está comenzando a montar su primera web.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hola amigos de la tienda ABACHI! Muy contento con la app. Fácil de usar e instalar la recomiendo a la gente que está comenzando a montar su primera web. ¡Te deseamos todo el éxito con tu tienda! :) -Melissa y el equipo de Pre-Order Now

5 / 5 Share

Nov. 8, 2020

Very responsive customer service, they solved my problem in less that 15min on a Sunday. The app is easy to set up. Thank you!

Store

Chamaye

Using app

29 days

Total reviews

21

Average rating

4.2

Developer Reply

Hello friends at Chamaye We really appreciate you taking the time to share your feedback and being so open with us! We are happy that we were able to resolve your issue and we wish you all the best on your ecommerce journey! :-) -Melissa & The Pre-order Now Support Team

4 / 5 Share

Nov. 2, 2020

There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future: We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process. Besides, showing a discounted price on the items on the collection page is a great feature too!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Iki Design Furniture Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Nov. 2, 2020

I've used this app more than once and its brilliant. Easy to use, very quick turnaround when I have questions. Very user and customer friendly. Highly recommended

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at ezpz Middle East Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 28, 2020

Excellent app. Easy to use and well supported. Offers great flexibility to set up and manage pre-orders across our range.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Cheeky Chickadee Store Thanks very much for your great review! We're glad that we were able to help you! We're pleased our efforts resonated with you and if there's anything else we can do to help, please let us know :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 23, 2020

A really helpful app for helping us to take orders even when items are out of stock or on pre-order. Thank you!

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello friends at UpCircle Beauty We really appreciate you leaving us this great review! We really appreciate you taking the time out to do so! We're glad the app has been helpful to you so far :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 21, 2020

Love it! So far, so good! Exactly what we were looking for & the support has been helpful, fast, and efficient.

Store

Paw.com

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Paw.com Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results! If there's anything else we can do to help please let us know! :-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 19, 2020

Works well so far—easy instructions and installation. I will update the review if I run into any issues.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at #Facts: Dinosaurs Thanks for leaving us this fantastic review here! We are extremely glad we could help! We wish your store major success online ;-) -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 15, 2020

We are still new to the app, and are using its basic service at the moment, but we've been happy with it so far. There were a few difficulties at first setting up the app, but the support team has been prompt, helpful and thorough when we've needed assistance.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SouthOrd Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 14, 2020

The app has been very user friendly, I have been able to navigate it on my own. I would recommend trying it out.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Bump Love Maternity We really appreciate you taking the time to share your feedback and being so open with us! We're glad you had an awesome experience! :-) We wish your store major success online! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 13, 2020

This app is amazing and the support is even better. I couldn't get my pre-order to load (my error), and Jabir from their team responded to me within an hour and customized the look and feel. Awesome overall experience, and we've already received dozens of pre-orders since installing. Thank you!!!

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Tease Tea We really appreciate you taking the time to share your feedback and being so open with us! We're glad you had an awesome experience! :-) We wish your store major success online! -Melissa & The Pre-order Now Support Team

5 / 5 Share

Oct. 13, 2020

Love this app, it worked perfectly for getting pre-sale orders of my new book! I would highly recommend it.

Using app

9 months

Total reviews

12

Average rating

4.9

Developer Reply

Hello friends at Conners Clinic Many thanks for leaving us this fantastic 5-star review, we are glad you had a great experience! We appreciate the support :-) Melissa & The Pre-order Now Support Team