All reviews

Rating Breakdown

  • 5
    81% (1,181 ratings)
  • 4
    10% (144 ratings)
  • 3
    3% (50 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (64 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

Great so far! I just started using the app.

Using app

38 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hey there Pedal Candle Co.! We're glad that you chose us for your pre-order needs! Thank you for sharing your experience, we really appreciate it. If you need any help, please don't hesitate to reach out to us by clicking on the chat widget!

5 / 5 Share

June 20, 2024

I would recommend these guys because they took the time and patience to solve my issue. pre order button wasn't working and they took care of it without me doing much on my end. thanks again!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi ImPJComics Merch Store! Thank you for making our day with your wonderful review! Our team works hard to ensure that we maintain high quality conversation, and we are glad that you think that we deserve your recommendation. If you need help with anything else, you know where to reach us!

4 / 5 Share

June 18, 2024

easy to use

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi 08sircus, Thank you for the time you spent leaving us a review. Can you tell us more about your experience? We would like to know what we can do to improve our app and provide you with a better Pre-Order app. I hope to hear from you soon!

3 / 5 Share

June 17, 2024

I am forced to leave this review. I do not know if I am happy, but cannot continue without leaving a review.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Hi gigawattgame and team, We appreciate your feedback and I'm sorry to hear that you were forced to leave a review. I reached out to you through your Instagram page to offer assistance. We are eager to help and please be assured that we will do our best to set everything up for you if you give us the chance. I hope to hear from you soon! Respectfully yours, Sharky Team Supervisor - Pre-Order Now

5 / 5 Share

June 15, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Slaapspeciaal and team! We appreciate your support.

5 / 5 Share

June 14, 2024

Fine, it is a good app, I'd like to use it, but a little expensive I think

Using app

6 days

Total reviews

9

Average rating

5.0

Developer Reply

Hey there Hohem Official Store! Thank you so much for sharing your feedback. We understand that the app pricing is a bit too expensive for you. We take your feedback seriously and we will do our best to improve our pricing plans. If you need further assistance, please don't hesitate to reach out to us!

5 / 5 Share

June 11, 2024

Customer service is for real! Very fast help I needed. I'm a new customer and I am very happy with the product and the customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Selective Defense Products and team! I'm so excited to hear your feedback! Our team works hard to ensure that all of your inquiries are answered promptly and accurately. Your kind words will surely complete their day! If you need anything else, you know where to reach us!

5 / 5 Share

June 10, 2024

w

Using app

6 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hey there Nutriherbs team! We appreciate the 5-star review! Can you tell us more about your experience? We would love to hear the things that you liked with our app and of course the things that you think can be improved. We hope to hear from you soon!

5 / 5 Share

June 7, 2024

Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey there Catherine Deane UK and team! Thank you for starting our week with a wonderful review! We're glad that Sunny was able to help you out. We will ensure that he gets recognized for his efforts. If you need help with anything else, you know where to reach us!

5 / 5 Share

June 4, 2024

Store

LANDR

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review LANDR team! We appreciate your support.

4 / 5 Share

June 4, 2024

easy to use

Using app

7 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there Lash Mama and team! Thank you so much for taking the time to share your experience. Can you tell us more? Your feedback is important to us and we would like to know how to improve our app to serve you better. We hope to hear from you soon!

5 / 5 Share

June 2, 2024

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review Golden Child and team!

5 / 5 Share

May 30, 2024

Store

NOEL

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review NOEL team! We appreciate your support.

5 / 5 Share

May 29, 2024

Very useful

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi KAISONS WRLD and team! Thank you for leaving us a 5-star review! We're glad to hear that our app is useful to your store. We hope to have a long and fruitful partnership with you and your team. If you need any help, please don't hesitate to reach out to us!

1 / 5 Share

May 28, 2024

I reached out to support twice and never heard from them. App crashed and will not allow users to add the product to cart. I would not recommend you work with this app.

Using app

8 days

Total reviews

9

Average rating

4.1

Developer Reply

Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email to see if there's anything we can do to improve and hopefully fix the situation. Hannes Bez | Director of Customer Experience

5 / 5 Share

May 27, 2024

Their support system is A1 love them & app is not comparable to others!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lashesbylelly and team! Thank you so much for your sparkling review! It makes us happy to know that you had a great experience with our support team and enjoyed using our app. We look forward to a fruitful partnership with you and your team! If you need any help, please don't hesitate to reach out to us.

4 / 5 Share

May 27, 2024

Using app

12 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hey there BUDDYBOTTLE and team! Thank you for sharing your review. Can you tell us more about your experience? We would like to know if you have any feedback that would help us improve our app. We look forward to your reply!

5 / 5 Share

May 25, 2024

This is a great app! It functions well, is easy to install/remove, and the customer service is SUPER helpful. James answered my question within 2 minutes of submitting it, at a really random hour in the night. Thank you!

Store

DEOS

Using app

About 2 months

Total reviews

4

Average rating

4.3

Developer Reply

Hi there, DEOS team! James works diligently to provide quick yet accurate responses to merchants, and we’re thrilled he could assist you effectively! Our extended coverage ensures we can offer real-time support whenever needed. We appreciate your kind feedback. If there’s anything else we can assist you with, please let us know. Cheers!

4 / 5 Share

May 24, 2024

Store

My Store

Using app

3 months

Developer Reply

Hi team! Thank you for leaving a review. Can you tell us more about your experience? We would love to have a quick chat with you and discuss the things you like and the stuff that you think can be improved. Your feedback is very important to us, and we look forward to talking to you soon.

5 / 5 Share

May 23, 2024

Alina was incredibly helpful and very quick at helping us with our website and setting up our pre-orders. Would recommend this app!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blackout Deck and team! Thank you so much for sharing the customer experience you had with Alina! We're proud to hear that she was quick and helpful, and we're glad that she was able to help you out! If you need further assistance, or have additional questions, you know where to reach us!