All reviews

Rating Breakdown

  • 5
    81% (1,168 ratings)
  • 4
    9% (136 ratings)
  • 3
    3% (48 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2020

The app is great I have no complaints. It’s easy to use and user friendly. The pre order button is very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Londyn's Boutique! THANK YOU for leaving this great 5-star review here! :-) We are glad our app has been helpful to you so far, thanks for your support! We wish you all the success on your online journey ;-) -Melissa & the Preorder Now Support Team

5 / 5 Share

April 28, 2021

Great app. Very easy to navigate and lots of good feature like adding badge and custimisations. Fantastic support too. Would recommend!

Store

Kub

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Kub! Very nice of you to take the time out to leave us this great review! We really appreciate it! :-) Don't hesitate to reach out to us with any more queries you may have! -Melissa & the Preorder Now Support Team

5 / 5 Share

Aug. 23, 2020

I have received 2 preorders so far. Works as it should. I have not added a badge on product yet but the app works.

Using app

Almost 4 years

Total reviews

5

Average rating

4.6

Developer Reply

Hello friends from El Potrero Western Wear! Many thanks to you for taking the time out to leave us this awesome review! We really appreciate it! :-) -Melissa & the Preorder Now Support Team

5 / 5 Share

Aug. 23, 2020

I really like this app, it can help our customers understand the delivery day of different products when they place order.

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Hello friends from AnnaShopaholic! Thanks a million for leaving this awesome review here! We're glad our app has been beneficial to you so far :-) Don't hesitate to reach out with any more questions you may have! -Melissa & The Pre-order Now Support Team

1 / 5 Share

Aug. 22, 2020

This app made a lot of mistake, customers were getting the wrong sizes in their cart. This was a nightmare ot fix.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello! This is Sean, the Operations Guru with Pre Order Now. Thanks for this review and for letting us know... Im SO SORRY that your customers were getting wrong sizes in their cart - that's terrible! Please understand that when an app like ours is malfunctioning, it is 90% of the time because some kind of code on your unique theme is conflicting with how our app works. We CAN FIX that. We do need collaborator access to your store to fix it though, because we need to dig deeper into the code on your store's theme to fix whatever is causing the issue. Can you approve our collaborator request? That's the only way we can fix this. Thanks - we REALLY want to get this right for you, ASAP. Here to help... Sean H & The Pre Order Now Support Team

4 / 5 Share

Aug. 17, 2020

So far so good. We will see how it preforms once fully set up. I have only set up my first product fro pre order, it was easy enough.

Using app

6 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello friends at Kiddimoto We really appreciate you taking the time out to leave us this awesome review! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 17, 2020

This app definitely works better than others I have tried. I particularly like the Collection Page badges.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at GLAMSWAG THANKS so much for dropping this awesome 5-star review here. We definitely appreciate the kudos ;-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 14, 2020

I was searching everywhere on how to put a pre-order button on my page/product. Downloaded Pre-order Now and within like 10 minutes, everything was set up, no coding needed! Download it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at The Fit Mat THANKS so much for giving us 5 stars here on the Shopify app store! We really appreciate it the recommendation ;-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 13, 2020

We had some glitches with our theme and teh Website On Demand team fixed it for us straight away. We love using this app!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SALSAOLOGY Mexican Simmer Sauces THANKS so much for giving us 5 stars! We sincerely appreciate it and we are glad that you love the app ;-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 12, 2020

The set up was easy and quick. Love the different features especially the options in which to display the preorder button when your stock level drops. Looking forward to seeing how this helps my sales.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Turn Up My Mood Many thanks to you for dropping this awesome review on the Shopify app store! We appreciate it :-) We wish you all the best on your online selling journey. Don't hesitate to reach out to us, we look forward to assisting you with any queries you may have. Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 12, 2020

nice app. easy to use. The videos you use are very helpful. The step by step information is easy to use.Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at weloveryanrose It's extremely nice of you to leave this 5-star rating for our app! Don't hesitate to reach out if you have any more queries, we are here to assist you :-) Happy selling! Melissa & The Pre-order Now Support Team

4 / 5 Share

Aug. 12, 2020

So far so good! Wish there was live support. Since I'm in Hawaii it's harder to get issue, questions answered. Will come back in a week to leave a more elaborate review after our preorder sale is complete. One challenge so far - shipping out orders. It's confusing filtering out preorder and normal order during the shipping process.

Using app

Over 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hello friends at Love Fitness Apparel We appreciate you taking the time out to leave us this awesome review! We're glad that the app is working well so far for you. Our support team will contact you ASAP about filtering out your preorders and normal orders. We wish you all the best on your e-commerce journey :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 9, 2020

Very easy and quick to set up 30 minutes. Got my first Pre Order order 5 minutes after setting it up

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from BRUCE+BOLT! We sincerely appreciate you leaving this 5-star review! Please don't hesitate to reach out to us if you require any further assistance! Happy selling :-) Melissa & The Pre-order Now Support Team

2 / 5 Share

Aug. 8, 2020

App is extremely buggy and has caused a number of errors on my site. When I asked the dev for help it sounded like they knew what my issue was but they told me to get help from another app developer that I had trialed another pre-order software from. Kind of a lousy attitude to have since I'm giving the Pre-Order Now developers money, but whatever. Customer service isn't for everyone. As soon as I find a replacement I'm uninstalling this app.

Using app

11 months

Total reviews

3

Average rating

1.3

Developer Reply

Hello! This is Sean, the Customer Success Manager with Pre Order Now. Thanks for leaving this review... looks like instead of asking you to contact the other app's support to remove their residual code, we should have offered to comb through and remove it ourselves. I am very sorry about that. How can we make that up to you? We pride ourselves in giving super-awesome support every time, but I see how this could have been done better, and I'm coaching our team on that now. Please reply and let me know? I'd like to make 100% sure you are taken care of from here... Sean & The Pre Order Now Support Team

5 / 5 Share

Aug. 8, 2020

I love this app. It makes preordering so much easier while also maintaining a good ROI with facebook ads. Usually our ROAS would drop significantly on backorders

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends from Momma's Shop! Many thanks to you for leaving this great review! We appreciate you using our app, we're extremely happy it has been useful to you! Don't hesitate to reach out to us if you require any further assistance! :-) Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 7, 2020

Works as expected and super easy to use. Clicks right on when inventory gets to 0 and I can set new products to pre-order. Easy Peasy

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Scoreholio! Thank you for leaving this great review! We appreciate you using our app! Don't hesitate to reach out to us if you require further assistance! :-) Melissa & The Pre-order Now Support Team

4 / 5 Share

Aug. 5, 2020

This is a good app, it does what I wanted it to do. I would like it better if I could batch apply changes to multiple products and their variants at one time so their could be improvements done with it yet. I experienced one glitch with it that may have cost me a sale but as soon as I brought it to the attention of the app support team they were very responsive and had the problem fixed right away. I would not want to lose this app but I do hope they improve it over time. It is very user friendly.

Using app

8 months

Total reviews

7

Average rating

4.4

Developer Reply

Hello to our friends fromRide and Go Electrics! Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope Ride and Go Electrics is super successful online! Melissa & The Pre-order Now Support Team

5 / 5 Share

Aug. 5, 2020

5-stars from me! Really helpful support staff, and saves a ton of time to set expectations on the store throughout the checkout process, from the homage, to product page, and lastly through the cart and post-sale, for products that are not in stock. My only criticism would be to expand the pricing to allow more than 5 & 10 products on the lower tiers.. this seems a bit rudimentary as the additional tiers do not offer significantly more value, simply the number of products you can use for the app. Otherwise, a great purchase.

Using app

4 months

Total reviews

7

Average rating

3.3

Developer Reply

Hello friends at Good Wave Thanks for leaving this FANTASTIC review, we're glad that our app has been useful to you! :-) Thanks for your feedback as well, we really appreciate it and we will definitely take what you have said into consideration for future updates. We wish Good Wave huge success online! Melissa & The Pre-Order Now Support Team

5 / 5 Share

Aug. 5, 2020

I'm trying this app for my eBike store. Setup so far is easy and straight-forward. We will tell you about the overall experience soon!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Biz-3 Delivery eBike Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Don't hesitate to reach out to us with any questions you may have. Melissa & The Pre-Order Now Support Team

1 / 5 Share

Aug. 4, 2020

BEWARE!!!! This app does not connect properly with shopify. We set up the pre-order button and it appeared to be fine for several days before the Pre-Order button disappeared and changed to "Add to Cart" making it appear that the product was in stock (since the app requires you to set the product to "continue selling when out of stock). Over 100 orders were placed before we noticed this and they offered NO solution to communicate with the customers that were not aware the item was backordered!!!! No help whatsoever! BEWARE of this app. It will not notify you if there is a glitch and upset A LOT of our customers. This is very damaging to our brand and we would NOT recommend this app.

Using app

4 months

Total reviews

6

Average rating

2.3