All reviews

Rating Breakdown

  • 5
    80% (795 ratings)
  • 4
    10% (97 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (19 ratings)
  • 1
    6% (56 ratings)

Reviews with Text

  • 95% (950)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

Really helpful customer support team!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review DO THE WORK team! We appreciate your support.

5 / 5 Share

Nov. 21, 2024

Buen funcionamiento, y muy buena atención al cliente, siempre que tengo una incidencia me la resuelven rápidamente por su chat.

Store

Adeba

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review Adeba team! We’re delighted to hear that the app works well for you and that our customer support team was able to help you out. If you ever need anything else, we’re always here to help!

5 / 5 Share

Nov. 21, 2024

This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that! I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat feature and very quickly a lovely gent called James talked me through the steps. When a widget wasn't loading right he wrote some custom code to fix it! I have just submitted a request to my team to get the paid plan, super affordable and we are in good hands! I recommend, get it!!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Studio Gooos and team! Thank you so much for your amazing review! We're thrilled to hear how our app is helping you maintain cash flow during your restock period. James and the team are always happy to go the extra mile to ensure everything runs smoothly, and we’re so glad he could assist you. It’s wonderful to know you’re finding value in the app and considering the paid plan. If you ever need further assistance, we’re here to help.

1 / 5 Share

Nov. 21, 2024

Using app

2 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We noticed your review was empty and we'd love to help you. Is there any feedback you can share on your issue? Reviews are important to us as a business. We'll be reaching out to see if there's something we can actually help with. -PreOrder Now Management Team

5 / 5 Share

Nov. 20, 2024

This app was an absolute game-changer! It allowed us to seamlessly manage sales for delayed products, keeping everything on track. Truly a lifesaver!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there Togethxr team! Thank you for your kind words! It’s great to hear the app has made such a positive impact on your operations. We’re here to support you as your business continues to thrive. Please don’t hesitate to reach out if you need anything!

4 / 5 Share

Nov. 20, 2024

Gracias a esta app pude poner a pre venta un producto que me llega en diciembre.

Store

CHIO

Using app

6 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi CHIO team! Thank you for your review! We're so glad our app helped you set up a pre-order for your product arriving in December. Is there anything we can do to make your experience even better? Your feedback is important to us and we want to ensure that you get the most out our app. We hope to hear from you soon!

1 / 5 Share

Nov. 18, 2024

Ineffective.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback, and we're so sorry to hear that you found our app ineffective. We're going to work to make this right! Someone from our team will reach out to you ASAP to address your concerns and provide further assistance. -PreOrder Now Management Team

4 / 5 Share

Nov. 16, 2024

Using app

17 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hi there Velle® - Rich Feel and team, Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything we can do to improve our app to better suit your store's needs? We look forward to hearing from you!

5 / 5 Share

Nov. 15, 2024

This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long. We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support. Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!

Store

CLHEI

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there CLHEI team! Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the process. It’s also great to know that our support team was able to resolve the issue so quickly. Providing excellent customer service is a top priority for us, and we’re happy we could help with your pre-order setup. Thanks for choosing our app, and we’re here if you need anything!

4 / 5 Share

Nov. 14, 2024

just started using

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi there Infantium Victoria and team! Thank you for taking the time to leave us a review! We're glad to have you on board. If you have any questions or need any help, please let us know. We'd also love to hear any feedback from you that would help us improve our app. Thank you for choosing Pre-Order Now!

3 / 5 Share

Nov. 12, 2024

Online chat was not helpful, although I have an account and my email is linked to it, they needed owner to retrieve a code, owner was not available, so I wasted 45 minutes and got nowhere. Later that week I replied to a follow up email and told them what the issue was, it was resolved straight away. If it was this simple, I am not sure why after 45 minutes in a chat the same outcome was not achieved. Loved the email help but not happy with the online chat help.

Using app

Over 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi INSITE MIND and team! Thank you for your feedback, and we’re glad we could resolve your issue via email! We’ve reached out through your original ticket to clarify further and ensure your experience with us is smooth moving forward. Please don't hesitate to reach out if you need help with anything else. Cheers!

5 / 5 Share

Nov. 8, 2024

Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey Luxe Barbeque Company and team! Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate that you took time to share the experience you had with our app. Please feel free to reach out to us if you need help with anything. Thank you for choosing Pre-Order Now!

1 / 5 Share

Nov. 8, 2024

still need to try it

Using app

4 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for trying our app! We're sorry to see you go and would love the chance to improve your experience. We'll be in touch shortly to see if there's anything we can do to help. -PreOrder Now Management Team

2 / 5 Share

Nov. 7, 2024

The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very dissappointing.

Using app

3 months

Total reviews

7

Average rating

3.9

Developer Reply

We apologize for the frustration you've experienced with our app and understand how disappointing this has been. To ensure this is addressed thoroughly, a member of our leadership team will be reaching out to offer further assistance. Thank you for sharing your insights with us, we're committed to making this right. -PreOrder Now Management Team

5 / 5 Share

Nov. 7, 2024

yay! Thank you for helping me with this in my time of need. I am so excited to do this !

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Modern Hippies Atlanta and team! We're glad that we were able to help you out! Thank you so much for taking the time to share the experience you had with our app, we really appreciate the support. If you need help or have any questions, please don't hesitate to reach out to us!

5 / 5 Share

Nov. 6, 2024

Responsive and helpful support team, solved an issue for us super fast!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Trendy & Bendy team! We're glad to hear that our support team was able to help you out! Thank you so much for sharing your experience through this review, this helps us a lot and we truly appreciate the support. If you need help with anything else, you know where to reach us!

5 / 5 Share

Nov. 1, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star review Blackstock & Weber team!

5 / 5 Share

Nov. 1, 2024

They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi FEERICHELU team! Thank you so much for taking the time to share the experience you had with our support team! Your wonderful feedback is our source of motivation to continue doing better each day. If you need help with anything else, you know where to reach us!

5 / 5 Share

Oct. 29, 2025

Excellent customer service on chat !

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad that you liked our app Justine Tabak! Thank you for sharing your experience, we truly appreciate the support.

4 / 5 Share

Oct. 30, 2024

Though the settings can be confusing and there are no tutorial resources that are easy to access, the WOD Pre-Orders App customer service makes up for it!

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hey there Virtue Love and team! We're glad to hear that our support team was able to help you out! We appreciate your honest feedback, and we'll work hard to ensure you have the tools you need to easily set up pre-order on your store. If you need help with anything else, you know where to reach us!