Preorderly • Preorder PreSale
Preorderly, effective Preorder and PreSale with intuitive UI
Rating
4.6
feedback
150
chart
#5,875
All reviews
Rating Breakdown
Review RSS Feed
Nov. 25, 2022
I have to say I am enjoying using this app and support is excellent. We had a little issue once installed but the developers sorted i straight away. I had a questin about variants and the live chat was fab and helped me within minutes. Seems to be excellent value for money and as a small charity things like this really make a difference
Hello to our friends at Fledglings Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Preorderly Support Team
Nov. 18, 2022
It's a nice app for the occasional pre-orders you need to set up. Pretty easy to use once you learn it, and good customer service!
Hello to our friends at Kutting Weight Sauna Suits Thank you for the glowing review. We're so happy to hear that you are enjoying Preorderly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team
Nov. 14, 2022
The support helped me install everything. They did it all - thank you very much. The app is now making me a lot of orders
Hello to our friends at Niceshoppen Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team
Sept. 26, 2022
Of great benefit to my business. I had great and efficient service from support - Looking forward to a great relationship!
Hello to our friends at Dyme Swim Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Preorderly Support Team
Aug. 31, 2022
The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.
Hello to our friends at :BE/NOTABLE/ Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Preorderly Support Team
Aug. 17, 2022
The team went above and beyond. They were amazing with doing custom icons for the in-stock and preorder buttons we wanted to create for a client. We did a custom in-store button that had a picture of her store and pre-order button that had an image of her shopping bag. All branded. The client was in shock! We are forever grateful and LOVE this app so much! The team was so attentive and always so quick to respond, test, and fix bugs. WE ARE SO HAPPY!
Hello to our friends at Lindsey Leigh Jewelry Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team
Aug. 11, 2022
This application has all the functionality that I want. Occasionally there is a lengthy delay between updates. At times some products don't work but the support is excellent for fixing these issues fast.
Hello to our friends at Calm Buddhi Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Preorderly Support Team
Aug. 3, 2022
It will help my pre-order sales! and let customers know when the estimated delivery time! and the customer support was amazing. I had a few issues and they were able to help me timely without interfering with the operations. Highly recommended!
Hello to our friends at Suma Performance Thank you for the glowing review. We're so happy to hear that you are enjoying Preorderly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team
July 15, 2022
The worst app. Do not waste your time and money even. The app caused such a mess in both our stores ( we used it for 2 of our stores). It randomly put our items for pre-order. The support did not provide any reasonable explanations or solutions. Sometimes they just responded "That is very strange" to our extensive emails stating that the app is not doing its only job correctly. We requested a refund several times but did not receive it. Extremely disappointed.
Update: Victoria, the issue that you had been facing with the app is resolved. If you would like to give us one more chance, I will personally make sure that you are up and running in no time. Once more, my sincerest apologies for the inconvenience. ================================================================ Hello to our friends at Wigiwama B2B Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW. I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. We have also initiated the refund for your both stores. At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Preorderly Support Team
Nov. 4, 2022
UPDATE: They were having an app-wide malfunction and helped get everything sorted! The app has been malfunctioning for a week and causing havoc in our store. I have been trying to get the developer to fix it and they keep giving me the run around telling me it will be fixed in 24hrs and nothing. The thing is I know that they are lying and have not tried to troubleshoot my store at all. I had given them developer access a week ago and still have not seen anyone from their end log into my store. Completely unprofessional - I would avoid.
Update: Roman, the issue that you had been facing had been fixed last Friday. Please let me know if you still face any issues and we will look into them right away. Once again, my sincerest apologies for the inconvenience you had to face. ===================================================================== Hello to our friends at Hours Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW. I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Preorderly Support Team
July 1, 2022
Absoultley love the app !. Its easy to install and its not complicated to use. Amazing customer service. I reccommend !!!.
Hello to our friends at Aamiyahlashayy Thank you for your glowing review. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation!! Cheers, Pushpesh & the Preorderly Support Team
June 3, 2022
Very easy setup for pre-order items. And I have a very large catalog 1000+ skus. Support is also super attentive and helpful.
Hello to our friends at House of Holiday Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Preorderly Support Team
June 1, 2022
This app was very easy to set up and worked straight off. I asked for some help to change the button colour and font colour and Ajani was very quick to respond and make the changes for me. I'm looking forward to seeing how this app helps bring in more sales
Hello to our friends at Rushmere Soaps We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment. Cheers, Pushpesh & the Preorderly Support Team
May 16, 2022
Virkelig god app til at sikre et godt kundeflow, på trods af varen er udsolgt i en kort periode. Fik rigtig god support er deres medarbejder Ajani, som fik guidet mig til opsætningen, som jeg havde problemer med, selvom jeg bagefter fandt ud af, at det var fordi jeg ikke selv var grundig til at følge deres manual.
Hello to our friends at BruseFilteret Vi er utrolig taknemmelige for, at du tog dig tid til at give os sådan en vidunderlig anmeldelse. Vi er glade for at høre, at du nyder Preorderly, og Ajani var i stand til at hjælpe dig. Vi sørger for, at vi sender dine venlige ord videre til Ajani, som vi ved, vil blive glade for at læse din kommentar. Tanu & The Preorderly Support Team
May 12, 2022
Great support from Ajani, took just a few minutes on chat for Ajani to fix an issue I was having. Used app for years, stable and works well. Looks great too. ⭐️⭐️⭐️⭐️⭐️
Hello to our friends at HolyClothing We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment. Cheers, Pushpesh & the Preorderly Support Team
April 19, 2022
Helpful staff. Had little glitsch with app but all sorted. Over all very happy : ) Thank you xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello to our friends at Panza and Fink Thank you for your glowing review. We're delighted to hear that our support team was able to exceed your expectations and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Preorderly Support Team
July 13, 2021
The app works okay. It probably could work better and have better interface, but it does what it supposed to do. Recently we experienced issue with the app and unfortunately realised how unprofessional developer's support is and slow to resolve a critical for business issues. Support was so unprofessional that we will be looking to replace the app.
Hello, Queu Thank you for your feedback and we DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app. We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. It would be great if we jump on a quick call to resolve this issue. We are very sorry for the inconvenience this is causing you. We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible. Here to help, and very sorry you experienced this. Tanveer(Customer Success Manager) & The Preorderly Team
June 18, 2021
This app is great when it works. Unfortunately most of the time it only pulls through the first few products from my store and does not allow me to select any others. I have installed and reinstalled in many times, such a shame :(
March 30, 2021
Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!
March 10, 2021
excellent app for pre-order when i was out of stock and great customer service very helpful very fast