All reviews

Rating Breakdown

  • 5
    79% (61 ratings)
  • 4
    12% (9 ratings)
  • 3
    5% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 100% (77)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 25, 2023

It is a good app that helped continue conversions (during a temporary product outage due to supply chain issues). Support was responsive and quickly helped resolve my questions. Simple to install and configure. I highly recommend this app while you're temporarily waiting on more inventory.

Using app

Almost 3 years

Total reviews

17

Average rating

5.0

4 / 5 Share

Nov. 23, 2020

Preorderly is perfect for products that have a long due date. This year especially, as COVID has caused lot of delays throughout. We have halved the amount of customer enquiries for due dates on products. Preorderly is easy to use, either default over all products that are out of stock. Or certain collections or products. You can also whittle down to the exact variant. We edit the Buy Now button to say Pre-Order or Buy to Order In, or any words of your choice. Also add a message, we usually add the ETA of the product next to the Button. We have over 10,000 products, so keeping on top of it all is challenging. Improvements: 1. To be able to export the Products / Collections which are currently active on Preorderly. 2. An ETA date box which will notify us when the date is coming up or passed.

Store

Slam69

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 14, 2020

recently switched over from pre-order app 2.0 since they sold it and the new owners don't care about customer service. So far preorderly works fine and the support was swift to make necessary changes.

Using app

About 11 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

It help me so much on receiving orders which is in pre-order status, It's can be easily done by specific products and collections. Also support team help me in customization to fix my theme style.

Using app

4 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 10, 2020

Our store needed this Pre-order capability for items coming to our store over the next couple of months. We need the sales now and this app will help us make those sales happen! EASY to install and set up. And for the questions I did have the staff quickly responded, in just minutes, to my questions! The price is nice as well.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.

Using app

3 months

Total reviews

11

Average rating

4.3

5 / 5 Share

July 31, 2020

Had an issue linking this app to my new page layout. Sent a message and had the issue fixed the next day. Awesome customer services and so easy to use!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

Fantastic and so easy to install. Great support too and quick to respond. Thanks for all the help. I rarely find a company that has good pricing, and you get a great product.

Using app

7 days

Total reviews

28

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

I used this app to help launch my leggings a few days early to gauge interest. The team was super helpful and responsive and even reached out proactively with documentation on how to have the app load faster on my site without me even asking. Great support team!

Using app

5 days

Total reviews

13

Average rating

5.0

4 / 5 Share

July 20, 2019

I like this app, it looks professionally and modern on my site. I should mention though-one of my items that was sold did not notify the customer that it is a pre-order item, even though quantity was set to 0. When I contacted support the initial response was, that's not possible, which was kind of annoying because yes, it did happen I'm not making it up. Their follow up email told me to add a script to the backend of my site to make the app load faster. Regardless, I do like the app, it seems to work great and it's making my business life a lot easier.

Using app

10 days

Total reviews

9

Average rating

4.9

5 / 5 Share

May 31, 2019

This is a great app. We wanted to automatically change to "preorder" when our inventory was out of stock. You can set all the text you need to let your customers know when to expect the preorder and you can customize the preorder button so that there is no confusion that the item is out of stock and they are purchasing a preorder. I needed this option fast and I was quickly able to navigate all the settings. All very easy to understand. When I encountered a problem, they helped me immediately. Super fast customer service response. Great app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Hello I have a problem with your app indeed I unchecked "If Inventory Management is handled by Shopify and" Allow customers to purchase this product when it's out of stock "is not checked pre-ordering will stop ounces reach 0." on the following products: https: //www.celeste-mogador.com/products/copie-de-bague-fleurs? variant = 21559167877180 but the pre-order button still appears while I have stock on this variant best regards fabrice

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, thanks for the review. We already responded to your email. You have selected Mode which starts pre-orders right away. You need to switch to Mode which starts pre-order when inventory is 0. For more help please contact [email protected]. Thanks.

5 / 5 Share

Dec. 10, 2018

So far so good more functionality than the previous app we were using and $ 15 a month less expensive also.

Store

KIT

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

This is the third app we have tried for Pre-Orders, and I am pleased to say that overall it works best of any we have tried. While no app will do everything we we would like, Preorderly comes the closest - without the bugs and conflicts we have found in their competitors' products. But the best part is the developer's responsiveness. Unlike most developers, Adi actually responds to your emails and works with you to resolve any issues - promptly and professionally. Definitely a top-tier developer, well done Adi.

Using app

4 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Nov. 4, 2018

Undecided, as only just installing so not had chance to test out. will amend review once i have had a chance to do so

Using app

5 minutes

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 16, 2018

great app and great support, best pre-order app on shopify! Works exactly as expected, I have a lot of customization on both of my stores and this plugged right in. One small issue on the display of the customer notification but support got it fixed almost immediately after being notified.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

great app, works exactly as described and the support is awesome! I had an issue with the display of the custoomer notification and they jumped on it and fixed it super fast, this is exactly how I expect service to be! Nicely done!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2021

The customer service is GREAT. Each time a we write in, we receive a timely and thorough response. Thank you!!

Using app

Over 2 years

Total reviews

10

Average rating

5.0

4 / 5 Share

Sept. 19, 2018

This app doesn't do what we want (we wanted to be able to embed a preorder button on a non-Shopify store), but Ari got back to me almost immediately with a kind response. Looks like their customer service is awesome, so for someone using a MyShopify storefront, this is a great choice!

Using app

23 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 13, 2018

This pre-order app is great and easy to use. You can set the pre-order for an entire collection instead of having to go variant by variant for each product. The support is also very fast and effective. I wonder if there is a way to automatically generate an email to the customer letting them know that we are ordering their item especially for them and will sent it to them as soon as we receive it. That would be ideal.

Using app

6 days

Total reviews

8

Average rating

5.0