All reviews

Rating Breakdown

  • 5
    81% (122 ratings)
  • 4
    10% (15 ratings)
  • 3
    5% (8 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Feb. 18, 2021

We use this for all our shops, because we have several pre-order items. I had an issue, but got great support within no time. Thank you for a great app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 22, 2021

It was a great help, I got closer to the style that suits me! Thank you very much. It's a pain to not support Japanese.

Using app

About 2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 8, 2021

So, this APP is SUPER EASY to use, customer friendly, super CHEAP ( I've tried apps that charge more than double for a service that is not at this level) and I am amazed. In other apps you have to click on every single item to add the pre-order button, and this one allows you to set to default settings and apply to all products who's inventory is below "X" - X being the number you decide or default to zero. It also allows you to simply customize it based on your needs, and it literally took me 5 minutes and it was all set up and running, and really professional- looking. I definitely recommend it , and I give it a 5+..!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

It has been great and does everything we need plus more with lots of details. Customer service is very helpful and responds very quickly!

Store

STEL

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Fantastic Support, Needed to get something implemented and they did it straight away. It wasn't 100% what I wanted, but it will do the job! The support is great, the app is what we need, spot on!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Totally love this app - easy to use and turn on and off preorders while you wait for stock to arrive. Support is super quick and efficient too with any requests.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 14, 2020

Great app! Works as described. It is the only pre order app I could find (for a reasonable price) that allows you to sell current inventory as pre orders (not just sold out items), and to customise the pre order message for individual variants. E.g. if you have a product with 2 colours, but only one colour is available for pre order you can customise the customer end of the product page to show this clearly. My suggestion to the developers for an update to make this app much more efficient : on "Product Settings" when you are customising individual variants, it would be great to be able to select the variants you wish to edit and THEN apply settings in bulk to those variants. As it is, I have to open each variant one by one and apply the settings, even if it's the same settings over and over. Thanks :)

Using app

About 2 years

Total reviews

6

Average rating

4.2

5 / 5 Share

Dec. 14, 2020

Amazing support! replied within 10mins and tweaked my design straight away. Great App - Amazing support!

Store

Diverso

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 13, 2020

Sometimes I cant just not figure out why the pre-order doesnt show. So I start from scratch. But unfortunately today I just dont seem to get it working. When it works its great tho!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi! Our team sent you an email to help you with your issue :). Please check. We are available at [email protected] 24/7 too. Thanks!

5 / 5 Share

Dec. 8, 2020

Amazing and very fast customer service, plus the app is fantastic when you're out of stock but want to continue selling. Very easy to use and set-up. We were able to continue selling stock when we faced shipping delays. A true lifesaver! Thank you Preorderly Team!

Store

Lualoha

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 25, 2023

It is a good app that helped continue conversions (during a temporary product outage due to supply chain issues). Support was responsive and quickly helped resolve my questions. Simple to install and configure. I highly recommend this app while you're temporarily waiting on more inventory.

Using app

Almost 3 years

Total reviews

17

Average rating

5.0

4 / 5 Share

Nov. 23, 2020

Preorderly is perfect for products that have a long due date. This year especially, as COVID has caused lot of delays throughout. We have halved the amount of customer enquiries for due dates on products. Preorderly is easy to use, either default over all products that are out of stock. Or certain collections or products. You can also whittle down to the exact variant. We edit the Buy Now button to say Pre-Order or Buy to Order In, or any words of your choice. Also add a message, we usually add the ETA of the product next to the Button. We have over 10,000 products, so keeping on top of it all is challenging. Improvements: 1. To be able to export the Products / Collections which are currently active on Preorderly. 2. An ETA date box which will notify us when the date is coming up or passed.

Store

Slam69

Using app

Over 2 years

Total reviews

9

Average rating

4.6

3 / 5 Share

Nov. 21, 2020

you cannot uninstall the app. and this is one of those apps where if you install them, and then delete them, they leave some background js code that slows down your site. be aware

Using app

About 4 hours

Total reviews

20

Average rating

3.1

Developer Reply

Developers checked this and there is no code from our app in your theme. However, there is code from 4 other Preorder apps. Seems someone was doing some app shopping ;). So you must have confused our app with one of those. Our app will not alter your theme in any way, and when uninstalled no code is left.

4 / 5 Share

Nov. 17, 2020

I had to contact the assistance a few times and they answered and solved my problems very quickly! It's also very convenient to manage my stocks

Store

Jourca

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 14, 2020

recently switched over from pre-order app 2.0 since they sold it and the new owners don't care about customer service. So far preorderly works fine and the support was swift to make necessary changes.

Using app

About 11 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

It help me so much on receiving orders which is in pre-order status, It's can be easily done by specific products and collections. Also support team help me in customization to fix my theme style.

Using app

4 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 10, 2020

Our store needed this Pre-order capability for items coming to our store over the next couple of months. We need the sales now and this app will help us make those sales happen! EASY to install and set up. And for the questions I did have the staff quickly responded, in just minutes, to my questions! The price is nice as well.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.

Using app

3 months

Total reviews

11

Average rating

4.3

5 / 5 Share

July 31, 2020

Had an issue linking this app to my new page layout. Sent a message and had the issue fixed the next day. Awesome customer services and so easy to use!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

Experienced difficulties right after installing the app. Asked for support and within less than hour all was sorted! Excellent customer service 10/10

Using app

5 days

Total reviews

3

Average rating

5.0