All reviews

Rating Breakdown

  • 5
    74% (2,380 ratings)
  • 4
    6% (191 ratings)
  • 3
    3% (90 ratings)
  • 2
    2% (68 ratings)
  • 1
    4% (139 ratings)

Reviews with Text

  • 65% (1,871)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2022

No programming required! Only a business user is required to start selling Printful custom-printed items through your Shopify store! Well done!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Thank you for this fantastic app. It was perfect and very easy to configure everything! All the best.

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 24, 2022

It would be nice to be able to change the mockups if you accidental choose the wrong one, with ease.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 21, 2022

I used this app to set up my store and it's great. I enjoy how easy it is to install and start making edits.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Very good and easy to use. I love how easy you can make the images and get size guides. It is also automated!

Using app

29 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 15, 2022

This was the WORST app I have ever used on my Shopify store! I have wasted so many hours designing items only to have the site CONSISTENTLY disconnect from my store for NO reason, delete my designs for NO reason and constantly having glitches!!! I have deleted and reconnected my account several times already and after several months of not using the app I decided to give it another try and it got WORST!!! I don't have any of these issues with my other apps! I am so disappointed because Printful have good quality items but when I say I have wasted HOURS and HOURS using this app, I mean that in the most honest way! I will NEVER use this app again, and I definitely won't recommend it!!!

Using app

12 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi! Thank you for leaving a review. We're sorry to hear about your experience. Please know that this is definitely not a common problem, so we'd like to look into it more closely. In general, connection problems can be related to server issues, browser (clearing out cache and cookies helps), subscription plans, incorrect connection steps and so on. Please reach out to us directly at [email protected] and we will do our best to help you get this sorted out. Hope to hear from you soon! - Renate

5 / 5 Share

Nov. 11, 2022

I have been using Printful since I opened my online store in 2019 and while I have tested out other POD companies (CustomCat, Gooten, etc) - Printful is by far the absolute best in every instance. Customer service is outstanding - always quick to respond or help, their resources are super helpful when knowing what information to provide my customers with so to cause as little error or confusion as possible. Though rare, if there is a quality or printing error - Printful has found a quick solution each time. Of course I would like to see some better options but that comes with time and growth! Since I have been using their services for almost 4 years now...it's been great to see them really listen to customers feedback and concerns, turn around and apply them while just improving even more! I never feel like I'm not aware of new policies/shipping delays or holiday prep because Printful always keeps me in the loop. I am a very big Printful fan and will continue to use their services -- if you're on the fence, go with Printful, you will not regret it. I truly do not think I would be able to run my business successfully if it wasn't for Printful and how helpful they have been from the very beginning.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

4 / 5 Share

Nov. 2, 2022

I use this app to create brand products for my online shop. I enjoy the ease of upload to shopify and setting up pricing. I wish that they had a more intuitive way to integrate into shopify like SKUs and Mockups of products. I have thoroughly enjoyed all the FREE trainings and education on their platform as a registered user.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 2, 2022

amazing quality and easy to use! my sample orders came quickly and i was amazed at the quality of the products 1

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

it makes it easy to design and get it online fast. super happy with how quickly i can get it up to shopify which then links to my other platforms

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

So far this app has worked seamlessly with Shopify, the integration is automated and very accurate. All very simple to follow or edit. I am very happy with it.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Great app. I will recommend it to my friends. It is easy to use. My store is successful. Thanks to Shopify.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

I have used Printful for about a year and they have consistently provided excellent print quality and service.

Using app

10 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Oct. 26, 2022

Easy to use and import and price change my products. Product lines are good as well. I would recommend this to others. Sometimes it is slow to import but overall good.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Super easy integration! I recommend it to anyone who is considering it. I have had minimal to no issues!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Love this app! It is easy to navigate and the integration is seamless. Purchases are automatically sent to Printful and they do all of the work. The quality is great and ship time is fast. Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 7, 2022

Don't do it! They basically charge you retail prices and squeeze your margins to the point they are not profitable, after facebook ads and shipping costs I am left with (negative) -$4 to +$3 for all of my troubles. Based on their cost I need to charge $70-80 for a hoodie. This would be fine if the quality of the product were aligned with the cost. They are not. We have experienced multiple print peels and errors and many customer complaints. Cost aside the functionality is fine but note they will have many inconsistencies in the availability of the product. We liked a more premium feel so opted for the next level 4600. However, keeping this available on the site is a full-time job. The shirt is often out of stock, our latest issue seems to be we are unable to add the basic white tee as a variant. Like seriously I can't add white as a variant, this is the most basic of options?!?! In short a good option if you are looking for cheep quality prints and products for perhaps band merchandise but if you are trying to create a credible brand I'd use them to test designs and samples to get a feel for how people are responding to your designs, then immediately switch to a local screen print if your style is popular. Based on ease of use for new brands just starting out is the only reason I'd give them 2 stars. Once you scale to a point you'll need to move away from printful and find a printer you can work with on a more long term basis.

Using app

About 1 year

Total reviews

13

Average rating

3.2

Developer Reply

Hi! Thank you for your feedback. We're sorry to hear that your experience hasn't been the best. We have forwarded the information provided to our developers to look into it. We are constantly working on improvements, so we appreciate you taking the time to share your concerns. Please know that we take responsibility for fulfillment and manufacturing errors; we urge customers to reach out to the support team in case there are issues with the store or received products. We are a stock on demand company and we are constantly going through all of our products to see what options are available and which have stocking issues, so thank you for bringing this up. Our apologies for any inconvenience caused. In regards to product-adding issues, please reach out to [email protected] directly. - Renate

5 / 5 Share

Oct. 3, 2022

The Printful x Shopify app is great. Always very reliable and easily mangiable. Recommend for every store!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 28, 2022

Great & easy platform to create items, but pricing for that doesn't leave any gap for profits. You can't charge more, because it doesn't look good enough for that price. They always write under comments that there are no hidden fees and etc. OK but how about your profit calculation :) I buy items from Printful for 15$ and sell for 20$ so they calculate it like a 5$ profit :D A huge and complex company plays cheap tricks on calculating profit as kids in first grade. To get 5$ profit You have to sell it for 35-40 $ and after paying VAT, taxes, transaction fees and etc. You will get that 5$ profit :) If I order 10 water bottles I will pay 169.5 Eur (16.95 per bottle) and extra 44.77 Eur for shipping :) All bottles will fit in 1 small/medium box :) 6.49 first item and 4.25 Eur for every aditional item in the same box :) This is Absurdistan with this kind of calculation :)

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hello! Thank you for your detailed feedback and honest review. We absolutely understand that product pricing is essential for you as a store owner and for your business. While our prices might be slightly higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment! The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services. Shipping prices are based on the rates that carriers charge us. We've moved away from cheaper shipping options as they proved to be unreliable and often didn't provide the complete tracking details. Choosing the retail pricing for your products indeed can be a bit overwhelming at the start! Our team has prepared a detailed video here (https://www.youtube.com/watch?v=_kwXAFdvKNk) to help you get started with the product pricing to ensure that you don't miss out on any profit. It's a bit of a lengthy video, but definitely worth the watch. Thank you once again for your time and honest feedback! If you ever have any questions - don't hesitate to reach out to our support team at [email protected] or our live chat and we will be happy to help you.

5 / 5 Share

Sept. 27, 2022

I find it easy to create product with it i really do enjoy the options and quickness to get the store up and ruining

Using app

10 months

Total reviews

1

Average rating

5.0