Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
3,024
chart
#458
All reviews
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Nov. 2, 2018
It's a fun and rather easy to use. But there are options missing like linking similar products together that don't quite fit in the parameter of "variant" and having folders to organize the uploaded files.
Oct. 24, 2018
This App is Great so far!... Products came out like it looked and customer service has been GREAT and fast!... and Helpful!... Just waiting for free digitizing again!:) Definitely recommend this app for beginners to Vets!..
Oct. 23, 2018
This is the Best Dropshipper ever, Great quality clothing, Great printing. Customer service is unmatched. Fast, Easy.
Feb. 22, 2020
I've used Printful for 4 years and while their Shopify integration and online interface is top notch, easy to use and far superior to their competitors, their products and service are a mixed bag. You definitely have to test individual items and stay on top of every order. Some things, like their unframed prints, are great. Other things, like their shirts, are not a quality I could comfortably charge anyone money for. Still others, like hats, are sometimes great, and sometimes bad. Their biggest struggles seem to be customer service and shipping, which have gone drastically downhill in the last year. Customer service, if for anything more than a replacement for a faulty order, often seems to have language issues in understanding details and situations, leading to days of back and forth before getting resolved or given up. Packages often take longer to deliver and seem to disappear for a day or two in the midst of tracking their progress, especially since they have switched to DHL. Orders from California are almost always good, those from North Carolina often seem to have more problems. When an order arrives faulty, they do make it up quickly with a replacement or refund. That said, these are the big guys with tons of customers. They've been around longer than their competitors and aren't going anywhere, but it feels like they keep growing and somehow never get over their growing pains. They aren't awful; they're worth using, but be sure to test each product first, and don't rely on them as your only product source.
Thank you for your review, we appreciate your feedback! The quality of our services and products is very important to us, which is why we're sorry to hear that your experience with us has not been fully positive. Our platform is constantly evolving and we take your feedback into account while we work on improvements to the services and products we offer. We do suggest ordering product samples with your designs on them before you offer them in your store, in order to evaluate the product and print quality. This is why we offer monthly sample orders with a 20% discount and free shipping to select destinations. Be sure to reach out to us at [email protected], if you have any additional feedback, as well as any questions or concerns! - Vita
Oct. 10, 2018
This app is VERY well integrated with shopify. Has awesome customer service. This app does wonders for my store www.ShirtsBeLike.com I'm hoping they add a few more offerings such as foil or glitter ink, red & green sweatshirts for the holidays, etc.
Oct. 5, 2018
WHAT A HASSLE!!! WOULD NEVER EVER RECOMMEND THIS. EVER. Printful is constantly running out of variants of products that I have in my store, has very pricey products AND shipping, and also REFUSED TO PRINT MY PRODUCTS frequently over the DUMBEST possible copyright infringement fears when there is clear parody and other, similar products exist all over the market. As examples, they are too afraid to print the Facebook logo and spoof parody cartoon that looks similar to Dora the Explorer. On top of all that, fulfillment is slow. Printful has decent quality printing, but, no thanks, it's not worth the COST. I am DONE. Good riddance! Save your time, find another manufacturer.
Sept. 26, 2018
If you're looking to add some apparel to your website without spending a ton of money to have inventory you may never fully sell, this is the app for you. It is incredible how much Printful does for you. They offer a lot of different products, not just clothing. I am to the point where I am thinking of opening another eCommerce website that only sells products that Printful offers. Its that easy!
Sept. 22, 2018
The store is really great so far so good already made a few sales in my first week the sky's the limit
Feb. 12, 2019
Worst support ever. Nobody can help you out, they just keep sending video tutorials. But nobody, after 5 attempts, can help you install everything properly. We finally managed to have it working, and now we found out they have the worst delivery system ever. Items don´t arrive on time or directly just don´t arrive. And if you try and contact them for shipping issues they just want your clients to find out what has happened, instead of them taking care of the problem. Incredible. Don´t waste your time, very unprofessional. Not what we expected.
Sept. 19, 2018
Quality of product is good. Customer service is poor. They need to work on phone support. They don't have any really.
Aug. 15, 2018
Printful changed my life and my business! They gave me all the right tools to connect to my customers and provide them with the best products and services in the clothing business.
Aug. 8, 2018
Over the past year or 2, I’ve tried to start my business all by myself. One one time I even bought a subscription to Shopify and connected it to Printful but didn’t really know what I was doing, then I reached out to the support teams they have available & now I’ve got my stores up and running & im adding products, all in less than a month, with the help of the team! They made it so simple, I wish I would have reached out to them forever ago!! Its been smooth sailing ever since & I’m in love with the platforms!!
July 23, 2018
Simple to use with a great selection of products. Staff is really friendly and always there to help when I have questions. 5/5 because of how quick of a process it was to set up, great products, fast response to any mistake or lost packages. Overall, best Print-On-Demand site!
June 25, 2018
They met their print timeline, but then chose to ship DHL to USPS. The item got lost between DHL and USPS for a week, and missed the event the t-shirts were needed for. When contacted, and requested that they not use DHL but ship with USPS directly and save a full week of go-between, they told me it was my fault. DHL isn't a shipping service I offer in Shopify, or a shipping service I had selected with them, and they had never use DHL to ship prior. If they can't figure out a way to not repeat a poor experience, and just point fingers, I'm not sending business their way. So, print and quality was always great. And if you want to wait 2 weeks for your mail to arrive, after if was sent, then you should be fine.
June 9, 2018
God bless the person that started this and everyone that worked to help us focus on the things that we like the most, such as designing and running our online store! Hopefully we can see lower prices to help us offer more discounts and competitive prices.
May 17, 2018
Good app. Terrible customer service. If you need help, get someone besides Jerimiah H. He told me to give him an order number so he could investigate the issue, I provided it and he turned around immediately and said contact Shopify. The issue I had was with their emails and they did the best they could to mark the ticket solved and literally said "We are sorry we could not fulfill your needs...We wish you the best of luck". Customer service is all that matters these days, there are a ton of other options that offer the same thing Printful does, so I will be looking into those immediately to find one with customer support agents who actually try to solve your issues.