Printful: Print on Demand for Shopify

Printful: Print on Demand

Sell custom print and embroidery items with no upfront costs
Rating
4.8
Feedback
3,687
Reviews
Chart
#37
Shopify

All reviews

5 / 5 Share
June 1, 2021

This app is so easy to use. Very beginner friendly. Products are produced at high quality. I love it

Store Using app Total reviews Average rating
Wonderfully Created1 Over 3 years 1 5.0
5 / 5 Share
May 29, 2021

We are so glad we chose Printful to print and ship our mugs, prints, tote bags, and t-shirts. The products are good, the customer service is excellent, and it is relatively easy to create products. We definitely recommend Printful.

Store Using app Total reviews Average rating
Gathering Tribes 3 months 1 5.0
3 / 5 Share
May 24, 2021

I enjoyed using the app. Had a brief hiccup with the steps needed for fulfillment. The real issue is regarding tax. For some weird reason, I have to pay tax as a reseller to states other than the one I reside in. I purchase from manufacturers all over the US, but as a reseller, you should never have to pay tax. I contacted customer service and all they did was refer me to a link on their site.

Store Using app Total reviews Average rating
Developer Reply

Hey there! Thank you for your feedback. Printful has nexus in 38 states, which means that we are legally required to pay sales tax for everything that we sell to you that goes to one of these states. If you are a reseller, you can submit a resale certificate to us, including alternative documents to cover other states, and we won't charge you sales tax for those states. More information on how to submit a resale certificate and alternative documents here. https://help.printful.com/hc/en-us/articles/360014009900-How-do-I-submit-a-resale-certificate-or-tax-exemption-certificate- https://help.printful.com/hc/en-us/articles/360014069579-What-are-alternative-documents-

3 / 5 Share
May 22, 2021

Can I do almost everything I want to do? Mostly. Am I ultimately happy with Printful? No. If you want to create and sell basic medium-quality items across a broad spectrum of products, you're covered. But if, for example, you want to produce super-high quality items that truly represent your brand (I'm an artist), then you're out of luck. The product creation UI is utilitarian at best. File uploads limited to 200mb, print quality limited to 300dpi (including posters), customization tools that only allow for the most basic and sloppy placement options - there is no pixel-perfect placement, there is no actual product measurements, you can't turn snapping on/off, etc. - no undo, no saving state, etc., and so many other limitations that it's an overall frustrating experience. And when you have a complex problem you can't count on customer service. When some of my art was printing pixelated I was first told "it's your art" (it wasn't), it's an anomaly (it wasn't), and then... "We don't know what happened, but it won't happen again" (it did). If something is damaged in shipping they easily take care of it, but anything beyond the most simple issues are challenging to solve. And oh... they ship products to customers via DHL, at least in the US. Yes, really. With all that said, there isn't another service that has the overall offering of Printful and it has one of the best integrations with Shopify, so it's the devil you know. I'd switch if there was something across-the-board *better*, but nothing is decidedly better across the full spectrum of Printful's offerings.

Store Using app Total reviews Average rating
MJS.ART Over 1 year 1 3.0
Developer Reply

Hi! Thank you for your detailed review. We wanted to address some of your concerns. Please note that due to human hands being involved in the fulfillment process, some placement discrepancies are acceptable, therefore having a precise design placement would do no good. Of course, we are always working on improvements, but our machines are set up in a certain way, so there are file types that we don't recommend, same applies to "heavy" files because they won't turn out the same way you see on the screen. Please note that mockup images are computer-generated and are by no means 100% accurate representations of the final product. We use several shipping partners, including FedEx and USPS within the US, the chosen carrier depends on your location and other factors. Thank you for understanding! You also mentioned issues with how the design looks, in some cases it can be your files, sometimes it can be a technical glitch, however, if that repeats, we do encourage you to check in with our support team so that information can be forwarded to our developer team. Thank you! Overall, thank you for sharing your experience. We are constantly working on bettering our services, on adding more products to our catalog for each taste. We are proud of how our product generator works but as you noted, there can always be something that can be added or changed. If you have any additional suggestions, please don't hesitate to check in with us at [email protected] -Renate

5 / 5 Share
May 12, 2021

Love the site so easy to use and integrate into your site. Also, the diverse choice of products to choose from at a fairly reasonable price is nice, a little on the high side when you figure out your profit margins after tax and shipping but better than a lot of other sites.

Store Using app Total reviews Average rating
RampArt Studios 6 days 1 5.0
3 / 5 Share
May 7, 2021

Depending on what you want, you might find your self happy with you can do with printful. I would 100% avoid their embroidery. It is very unpredictable and doesn't seem to reflect the print area the designer shows. It would seem as though they have 0 quality control when it comes to what they send. I've had ordered sample of my own shirts only to have them come to me on the wrong garment in a color i wasn't offering. I've also had the wrong size shipped to me as well as my customers. If you're a gambler then I would recommend the bella canvas shirts as they seem to not fall apart or shrink. The color quality has loss and the detail will be lost on some of your designs. I would keep your hopes low and be surprised.

Store Using app Total reviews Average rating
Dark Roast Cult 6 months 3 1.7
Developer Reply

Hey there! Thank you for taking your time to review us. We pride ourselves on providing quality products and are sad to hear about your experience. We will always take full responsibility for any fulfillment, stock, manufacturer errors made, and offer coverage. Make sure to submit a problem report or reach out to Customer Support via live chat or email [email protected] so we can offer a solution. -Liva

5 / 5 Share
May 5, 2021

I've dreamed of owning my own store for 5 years but I didn't have 6 digits to invest. I recently learned about POD. Thank you Printful for making this so easy!

Store Using app Total reviews Average rating
Millions Vanished About 2 hours 1 5.0
5 / 5 Share
May 18, 2021

Super nice to use Super simple Super good tutorial videos Good Support Super good product quality I recomend this app to everyone awesome

Store Using app Total reviews Average rating
hoizeeeis 2 months 2 5.0
5 / 5 Share
May 2, 2021

Great app. Easy to use, smooth process. Customer support always respond at least within the hour, most times instant. Can't fault it really - just wish you could add multiple variants of the same colour to the same product listing.

Store Using app Total reviews Average rating
ButFirstSkin 9 months 3 5.0
Developer Reply

Hi! Thank you for your review! Even though you can create multiple variants under the same listing for certain products, you can still create the product in Shopify first (with all the colors/sizes/designs) and then manually sync all these variations in Printful. It is more work, however, then you have complete control over the products you sync to the ones you created in your store first. For additional help with this, please check in with our support team at [email protected] - Renate

1 / 5 Share
May 1, 2021

Wanted to use this service because I've used it before but now that I want to it won't even load on Safari

Store Using app Total reviews Average rating
Gorilla Car Care About 9 hours 1 1.0
Developer Reply

Hi! Thank you for sharing your feedback. Please make sure that your browser is up to date, which could help resolve any issues. We also recommend using Google Chrome as it is more compatible with our platform, although it should be working with all browsers. If you are still experiencing some issues with connecting, please reach out to our support team at [email protected] Thank you! - Renate

5 / 5 Share
May 1, 2021

I use printful because the lay out is clean and easy to maneuver. Customer service response is super fast and helpful.

Store Using app Total reviews Average rating
ParrisPieces About 2 months 4 5.0
5 / 5 Share
April 28, 2021

I started my new online business last year 2020 called @sneakerdecorum, and Printful is by far one of the easiest ways to print on demand!

Store Using app Total reviews Average rating
SNEAKERDECORUM 7 months 2 5.0
5 / 5 Share
April 23, 2021

II am using this app now since two years and i really like it. The designer, the variety of Shirts, Hoodies etc. Totally recommend this App!

Store Using app Total reviews Average rating
Circus SUP Over 3 years 4 5.0
5 / 5 Share
April 20, 2021

I've experienced Printful's integration with both Shopify, and also with Squarespace. The Shopify integration beats the Sqsp one hands down. Easy, quick, and also easy to edit products, even after the initial upload. Thanks Printful!

Store Using app Total reviews Average rating
Love and Above Cat Club 3 months 8 5.0
5 / 5 Share
April 15, 2021

Amazing service! I sell larger volume but I didn't start out that way...once I did I got my own Printful customer success rep and I can't even think of how many opportunities Printful has arranged for me. Great printing, shipping and customer service!!! 1 million stars! :)

Store Using app Total reviews Average rating
House Of Chingasos Over 2 years 7 5.0
5 / 5 Share
April 3, 2021

I love Printful. It's literally the backbone to my dropship business. I can focus on making my designs, and use their tools come up with amazing products for my customers. I have tried other apps/fulfillment companies on shopify and none have the ease of use, quality of products, and great perks program (use for things like discounted sample orders). I tried a different method in the past, and my sales in 3 years was less than 100 orders. In the past 2 months, I've had over 250 orders. I attribute this to being able to unlock my creativity using Printful, and the speed of getting products to my store with lifelike Model Mockups. I definitely recommend this, especially if you have limited design skills. This app is amazing.

Store Using app Total reviews Average rating
Chester & Lot Over 3 years 1 5.0
Developer Reply

Hi there! Thank you so much for your wonderful review! We're very happy to hear that you have found what you were looking for in regards to your business and we wish you further success with it. We hope for a long-lasting collaboration! - Renate

5 / 5 Share
April 1, 2021

Printful has be of greatest help in stocking my store. I would recommend it to anyone trying to start and on line business.

Store Using app Total reviews Average rating
Sarilla & Smart 10 days 2 5.0
5 / 5 Share
March 29, 2021

Good app, very easy to use. Fully integrated with Shopify !!! I recommend everyone to use this service.

Store Using app Total reviews Average rating
3 / 5 Share
March 18, 2021

The biggest problem I had was not all my products are POD and the sync instructions were not clear which resulted in my having to recreate a lot of products. Once it's synced, I can't really unsynced and that make my back end messy. I ended up deleting products and recreate it. Also had a problem with ordering the sample swatch color shirt in White and Black as suggested by their support. It's a Printful House design (showing all the colors and codes) and not upload by customers. But the black color swatch shirt have all the codes printed in black ink (on a black shirt) which is totally not readable and not usable. I went on support for a few days to get a new one send to us with the codes in white (on a black shirt) so we can match the color codes, and somehow it is all my fault for Printful charging me for a swatch card/shirt that is totally useless. I am NOT IMPRESSED. Printful sold a faulty product here. If you need to get a color code swatch shirt, skip the black one altogether as it is of no value. As the the integration, it works well. Very easy to set up and use. However, it cannot compensate for sometimes long and sometimes short fulfillment time. I have to answer to my customer too and that totally rely on the POD fulfiller's ability to delver as promise and deal with problem as they come up. The app is good, the support to go with it is only so so. Fulfillment time is a bit too long and prices higher than others.

Store Using app Total reviews Average rating
ObaYo.ca About 2 months 3 4.3
Developer Reply

Hi there! Thank you for your feedback! We're very sorry your experience using our services hasn't been the best! In regards to matching the color to the swatches on the swatch shirt, there are two separate files available: you can upload the "color swatch for colors" onto a colored shirt and the "color swatch sample for white" onto a white shirt. You can find out more about color matching for print-on-demand clothing + download Printful’s color swatches here: https://www.printful.com/faq/important-disclaimers/162-color-matching-disclaimer We're very sorry to hear that your interactions with our customer service have not been great and we would definitely like to know more about your experience. High-quality customer service is one of our top priorities and we train our team extensively to provide an excellent customer support experience to our users. Regarding your order, I have reached out to you directly on this. - Elina

4 / 5 Share
April 25, 2022

Printiful is an AMAZING app/service to use when you're either 1.) testing out how a product will sell on your website without having to purchase a full inventory of something that may or may not sell 2.) if your company does not keep inventory of the products you sell, printiful handles that for you. Create your designs, list them, and never have to worry about shipping or handling any products. If there is only one negative I can say for Printiful, it is the speed of delivery, but this is to be expected and in no way something within their control.

Store Using app Total reviews Average rating
Drop Top Company Over 1 year 2 4.5
Developer Reply

Hi there, Thank you for your feedback. We're so glad to hear you've had a positive time with our services. At this time there can be shipping delays, however, we are noticing that they are becoming shorter so we hope to get back to regular shipping times soon. We sincerely appreciate your patience! - Elina

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