Printful: Print on Demand

Nov. 30, 2020

Awful fulfillment service. I was super excited to set up my printful shop & mid way through my efforts they limited the # of products per store to 2 without any notice!!! More than half of the catalogue of products became temporarily unavailable in the exact same moment. I was cut off at the knees without any warning. You can not rely on this for your business fulfillment services when they make choices like this that are detrimental to your business. There is no trust in them as a customer now. I will be looking into what other print on demand options are available immediately.

Dec. 4, 2020

Obviously, the pandemic has hit every business extra hard, but over the past 6 months, our shop has had numerous orders fulfilled OUT OF ORDER. The worst part is that they were mostly for the same item. One order comes in and doesn't go out for a week and a half, but we would have an order or two (or three) get fulfilled in a couple of days. FOR THE SAME ITEM! At one point we had 5 orders fulfilled and shipped before an older order went out. Did I mention that it was for the same item and no waiting for restocking? We've been very patient with Printful over the last 3 years, but now that our sales are picking up even more, we're starting to get a few chargebacks on items that are taking longer than expected. For instance, we have an order that was placed 9 calendar days ago and still says "Printing." As I said, SLOWER fulfillment is understandable, but OUT OF ORDER fulfillment is a systemic issue that needs to be fixed. Especially since we work with other On-Demand companies that had little-to-no delays during this whole pandemic (except for shipping of course). I'm willing to update this review if we could all get a real explanation on why this is happening because I know other store owners who've had the same issue. If this weren't an issue, I would give Printful a 4/5, but when order fulfillment management causes us to have to spend extra time doing damage control with customers, it takes away a lot of the convenience of using an On-Demand Printing service. They're lucky to get 2 stars. (UPDATE: 12/4/2020) We're updating our response and taking away a star. We have NOT been in contact with anyone (management/leadership/etc.) who has the power to do anything, give us a real answer, or provide adequate credit for the chargebacks caused by problems you admit are your fault. Everyone we talk to has to "get with their team" or escalate to someone who turns out to be on the same level. Meanwhile we're still seeing orders from Nov. 16th and 22nd that aren't in our customer's hands yet, and some haven't even finished printing. Two of the customers have OTHER orders that were placed after that have been on schedule, and some already delivered. It looks completely unprofessional when you don't give us proper inventory status, so we can keep the customers updated. The main point we've got from all of your explanations of the inventory issues is this: Every single item could be "out of stock," but no store owner would know unless we contact you guys and inquire about each order. You've already looked at our account. Please take a minute and check our order flow and try and tell us that it's anything even close to "FIFO."

Nov. 30, 2020

I have launched my store using Printful lately. All my orders are impossible to be tracked. I mean you can track them up to a certain point. Fulfilment was in Latvia, and after the parcels were sent abroad there is no tracking of them as if they were lost. Printful rep tells me to contact the Latvian Post and that it is in transit and she understands my concerns!!! She was not helpful and could not give any answers as if it was a bot. I am so disappointed I'll have to refund my client. DON'T USE THEIR SERVICES ON YOUR FRONT STORE UNTIL YOU CHECK THEIR DELIVERY SERVICES!!! CAUTION!!! Poor Customer Service!

Nov. 29, 2020

I use this app to help me import shirts to my shopify store. So far i have enjoyed the web version of the app. I do wish the mobile version worked better. You're unable to really use that one to make shirts and are directed to the website.

Nov. 29, 2020

This app is gold, very easy to work with, and helped my store a lot. I recommend it to anyone looking for excellent products to drop ship with own customizations.

Nov. 29, 2020

The App is pretty seamless to use. As a beginner I am able to navigate through options well uploading my images easily. The selections of tops offered are also great!

Nov. 28, 2020

shopify is the best there's no body like shopify out there out of a 1oo shopify get a 10000000000000000000000000000 from me thank you shopify

Nov. 27, 2020

Very intuitive and easy to use. Shopify integration is wonderful. I do wish that the product selection for apparel was larger. Some other POD services continue to add several more products that Printful on a regular basis. If Printful had more clothing item selections it would be hands down the best POD service. Either way its the POD service that I use the most. Keep up the good work.

Aug. 17, 2021

I find it very easy to go back and forth between Shopify and Printful. The few times I've needed support, the Printful team has been fabulous.

Nov. 27, 2020

I'M USING THIS APP, BUT I MIGHT STOP USING IT. YOU MIGHTS ASK WHY? WEEELLL, BECAUSE THE PRODUCT AND SHIPPING PRICES ARE TOO EXPENSIVE. I'M NOT MAKING PROFIT WITH THIS APP. IF YOU ARE READING THIS AND YOU WANT TO INSTALL THIS APP, I WANT TO LET YOU KNOW THAT YOU'RE NOT GOING MAKE PROFIT. DON'T USE THIS APP!!!!!!!!

Nov. 27, 2020

Die Einbindung klappt super. Bin sehr zufrieden bis jetzt. Die erste Bestellung kam auch schon herein.

Nov. 27, 2020

These guys are excellent. High quality, fantastic customer service, and all round good guys and gals. I feel Printful will definitely benefit from additional products, such as all-over Polos, as well as products with more competitive pricing. Integrations work great and makes life super easy! My customers were also satisfied! Great job and love the company!

Nov. 26, 2020

buenisimos productos y buenisima atencion al cliente,10 estrellas.contestan en seguida a la chat y te recuelven el problema en unos minutos,ademas tienen un monton de tutoriales que te esplican todo en el dettalle,muy contento.

Nov. 25, 2020

The team is very helpful. Everything works as promised. The team is very helpful. Everything works as promised.

Nov. 25, 2020

I have been using this for a while and I like how fast and easy it is to make t-shirts. I wish there was a bigger print space so I could put more stuff on the shirts.

Nov. 25, 2020

They are honest, trustworthy, considerate partners. They are honest, trustworthy, considerate partners.

Nov. 24, 2020

I love this app. It's real easy to navigate and it works great with shopify. Just wish there was a little more variety of products to pic from. But other than that. It's works great.

Nov. 24, 2020

I am so pleased with this app. I love the shipping rates and the items you can offer your customers are really top notch. The customization abilities are really good, also. Thanks, guys.

Nov. 24, 2020

Hands down one of the Easiest to use on design and sales! save yourself the headache of searching for a better pod service.... there isn't one!

Nov. 24, 2020

Pushing of items to store worked seamlessly. Very little hiccups. The code is smooth and pretty literate with regard to execution.