Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,010
chart
#105
All reviews
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Dec. 10, 2020
Printful è un app che mi ha aiutato a iniziare il mio business, non ho mai avuto grandi problemi, quando ci sono stati per ritardi non causati da loro il call center è stato veloce. Consiglio Vivamente
Dec. 10, 2020
*Precios caros (poco margen de beneficio si quieres ser competitivo). **Gastos de envío extremadamente caros! (Con la cantidad de envíos que deben tener, tendrían que negociar mejores tarifas y repercutirlas en el cliente, o es que ganan dinero con los envíos?) ***Retrasos en los envíos. Aunque prometen 3-6 días hay pedidos que tardan hasta 5 veces mas! ****Rastreo a medias... La calidad de los productos creo que es buena y la impresión tambien pero tienen muchos defectos que hacen que incorporarlos a tu tienda no sea una labor sencilla. Simplemente estoy buscando alternativas.
Hola! Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con nuestros servicios. Por lo que respecta a nuestros precios, definitivamente entendemos que el precio juega un papel importante cuando tiene su propio negocio. Tenga en cuenta que nuestros precios no sólo incluyen el precio base del producto o la impresión, sino que también cubren por el resto de servicios adicionales, por ejemplo, atención al cliente 24/7, todas las integraciones, no tiene que fabricar ni enviar el producto, etc. Consideramos que nuestros precios son justos cuando se tienen en cuenta los servicios y calidad que ofrecemos. Las tarifas de envío se basan en los costos de envío promedio para cada categoría de producto. Nuestros costos de envío se calculan directamente de nuestros transportistas; no nos enfocamos en obtener ninguna ganancia en el envío y trabajamos para obtener las mejores ofertas de los transportistas. De verdad, los pedidos internacionales están experimentando tiempos de entrega más largos debido a la situación con Covid-19. Los envíos están tardando más de lo habitual debido a que se realizan principalmente con vuelos de pasajeros. Pero estos vuelos ahora mismo son limitados, mientras que el número de envíos sigue creciendo. En nuestra página puede ver todas nuestras actualizaciones al respecto, incluyendo nuestros tiempos actuales de gestión. https://www.printful.com/es/avisos-gestion Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: ([email protected]). - Elina
Dec. 9, 2020
GREAT APP. i am really satisfied.. still learning how to use it but as far as i can see, im not disappointed at all. Thank you.
Dec. 8, 2020
We have just started our business online. We are happy with the ease of this app so far. Lets see what the future holds!
Dec. 8, 2020
I Use this app so I may sell my artwork on clothing. It’s really cool so far. The quality of the clothing looks really amazing. It’s a little pricy but you can always sell it for more.
Dec. 8, 2020
The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?
Hey there, Thank you for sharing your review with us! We're sorry to see your order experienced a fulfillment delay! I was able to locate the order and I see we had a stock delay from one of our suppliers. For products that are "restocking" we don't send an email notification. Please feel free to take a look at "What do the tags in my order view mean?" FAQ here: https://help.printful.com/hc/en-us/articles/360014068199-what-do-the-tags-in-my-order-view-mean- I will follow up with you personally with more information and hopefully, we can work something out! :) -Lauma
Dec. 7, 2020
Excellent App But most of the products out of stock and this limit my options I Hope You Solve this soon
Thank you for your review! We're glad to hear you're enjoying our app! The "unavailable products" could be related to our 2 item product push limit. Please find more information here: https://www.printful.com/fulfillment-updates Let us know if you have any questions, additonal comments, or anything else at [email protected] -Lauma
Dec. 7, 2020
I'm Using this app to design my own clothes for my brand (www.giosto.ch) since early 2019. I really like the quality of the products. It would be amazing if the shipping time would be faster, not the production time, that's fine. But the time when the product leaves the production, until it's at my customers house. But overall experience is very positive, can recommend it without doubt. Keep up like that :D
Dec. 6, 2020
I ordered my products from them on October 28th 2020 and it is now December 6th 2020 and I still haven't received them.
Thank you for reaching out! We're sorry to hear your order hasn't been delivered yet. I'll reach out to you directly to see what we can do for you! -Lauma
Dec. 6, 2020
This tool is helping me to increase sales on my site. The mockups looks great and the quality of the printing is very high!
Dec. 7, 2020
Honestly, I'm considering switching POD suppliers. I understand delays happen and especially this year, but their fulfillment estimates should be updated to reflect that. Customer service is one of my top priorities but I don't want to expand my POD product line if I can't give customers reasonable shipping estimates. They need to vet their Backup facilities better or hold them to higher standards. We should be able to get a relatively firm fulfillment time on products to tell out customers. For example current phone case fulfillment is supposed to be 2-5 days. I have orders made recently in the last few days that have been fulfilled and shipped without problem, but then am having to constantly chase an order made weeks ago that is now double that deadline and they can't tell me why it isn't fulfilled or when it should be. Exactly how would you like me to convey to my customer they they were the random unlucky order that got sent to a possibly poorly run or disorganized or overworked backup facility and now there's no clue when they might receive their order and no timeline information being communicated to give them? That's not acceptable Printful. My #1 priority with POD is that you fulfill and ship within the timeframe you estimate or at least reasonably close to that or at the bare minimum can explain how backed up you are. EDITING TO update: Two days later, dozens of chats and messages over the last few weeks and STILL no shipment. Beware anyone who likes to ship things to customers in a timely manner. (Or at least give the customer some sort of a timeline)
Hey there, Update, 12/09/2020: We're sorry to see the order is still delayed at our backup facility. Our teams are closely communicating to help you get this order out as soon as possible. We have also issued a full refund for this order back to you for all the inconvenience this has caused you! Thank you for sharing your review with us! We are sorry to hear your order experienced a fulfillment delay. During these times, we cannot guarantee a set date on when your orders will go out based on the fulfillment facility, order queues, stock availability, and so on. Our fulfillment estimates are subject to change, but we'll do our best to advise our customers as much as we can. We see you have been in close contact with our support team in relations to this particular order. It seems that this is a unique case and you should not expect your orders to be delayed this much. We hope to resolve this as soon as possible! -Lauma
Dec. 3, 2020
I really liked the amazing system they managed to put together, printful has a lot of different great products, and Shopify an impeccable web site design platform
Dec. 3, 2020
Printful is obviously becoming more and more focused on the "big corp" status and like so many others are saying, they dont care about the liite guy anymore. Shame. We've got two connected stores and have not solg tons, but still, when orders are taking months and they dont answer anything else than its not their fault, thats just simple and poor service. Actually, thats not service at all.
Hi, thank you for your review! We're sorry to hear your experience with Printful has not been the most positive, but we hope we can improve it moving forward! The Covid-19 pandemic has affected our fulfillment and delivery times, but we are working as fast as possible to fulfill and ship all of the orders. I understand that encountering delays is not pleasant at any time, however, please note that the Covid-19 pandemic is affecting various industries, including the shipping industry. Shipments are taking longer than what we're used to because they're mostly carried out with passenger flights, but flights are now limited and the number of shipments is growing. We also suggest communicating these delays to your customers to help manage their expectations during this time. Unfortunately, this is not something that we can affect, but we hope that the delivery times return to normal soon. Please let us know if you have any questions, concerns or anything else at [email protected]! - Elina
Dec. 2, 2020
I have thousands of products to add to my store. That will never happen with their "product push limit" of only 2 products a day. Seems as if they only care about their established customers and not customers that are new and starting up.
Hey there, Thank you for sharing your review! We're truly sorry that this has been an unpleasant experience for you! This wasn't an easy decision as we understand how important it is to start a new store. To help manage the order volume during this peak season, we're proactively introducing some product push limitations for customers located in the US and Canada. This should help us keep our fulfillment estimates consistent, so your customers get their holiday orders within the expected time. This only affects new products and not the existing items in your store. As soon as we can handle more order volume, we will lift the restriction. Please follow the newest updates here: https://www.printful.com/fulfillment-updates If you have any additonal feedback or questions please feel free to reach us at [email protected]! -Lauma
Dec. 2, 2020
Overall, poor. I am writing this review as I am switching to a new POD app. The embroidery is good if you follow their guidelines, which I give credit for, but I did not come to this app primarily for embroidery. I had an issue where I ordered a shirt with white text on black fabric, and the text printed grey. Their way of dealing with the problem was to gaslight me that my t-shirt looked fine and that the text was white enough. I even sent them photos of the text next to a white sheet of printer paper. They replied that a reprint would not change how it printed and that it had printed as expected. As who expected? Certainly not me. So basically I cannot trust them to do my designs justice on a Bella+Canvas tee, their most popular option, and as a result am leaving. They could also have a wider variety of products. Very few hoodie options if you care about material.
Hi there! I'm sorry to hear that you feel disappointed with our service. Note that due to the specifics of DTG printing method, the white print on a black or any other color shirt may not always look 100% solid and it's natural that some of the garment shows through. We would recommend ordering color swatches, so you can view how the colors would look like in life and decide which color values would suit best for your design. You can download color swatches here: https://help.printful.com/hc/en-us/articles/360014007700-color-matching-disclaimer In case there's anything you'd like to share about your experience with us or if you have any questions, surely let us know at [email protected] we'd love to hear from you! - Elina
Jan. 30, 2021
Printful's integration in Shopify is AMAZING! Not having to worry about shipping fees because they are automatically calculated in the customer's cart is SO GREAT! I am new to Shopify and assumed that all of the apps shipping fees would be integrated but they aren't so I was SO BLESSED that the 1st app I chose was Printful. It has spoiled me over using other apps. And they are extremely helpful with questions and have great videos that explain billing and the "wallet". Seriously 5 stars! To a beginner like me, Printful has been excellent. The ONLY thing I WISH, is that they offered even MORE PRODUCTS TO PRINT ON, like notepads, ornaments, clocks, placemats, watch bands, and especially heels! :) Hopefully one day soon! :) Thank you Printful and Shopify! There needs to be more apps like you available on Shopify! SERIOUSLY! I just can't stress enough that if you are new to Shopify, PRINTFUL IS A MUST!
Thank you for your positive review, this made our day! :) If you wish to see more products, we are always working on expanding our catalog based on customers' demand. Please feel free to add your request for a Community vote here: https://www.printful.com/feature-request! -Lauma
Dec. 1, 2020
I wish there were more printful products! and that they were a bit cheaper as most of the items are a bit on the pricier end.
Thank you for sharing your review! We understand where you're coming from – we're not the most affordable POD drop shipper on the market. Product prices also reflect more than the cost of printing they also help to cover such features as our mockup generator, the graphics pre-flighting, the integration with different e-commerce platforms. We do try to lower our prices when we can! We are always working on adding more products and techniques as we move along, please submit your product requests to our New Feature page here: https://www.printful.com/feature-request If you have any additonal feedback or anything else, please feel free to reach us at [email protected]! :) -Lauma
Dec. 1, 2020
Everything is self explanatory once you get the hang of it. I also love the ease of modifying a product on the site.
Nov. 30, 2020
This app is awesome because it's user friendly, easy to integrate plugs in, and is one of the more popular shopify apps.
Nov. 30, 2020
I use this app for my clothing brands and they are great. They keep me informed and let me know of updates and the list goes on and on so I am not going to cover all of it on here. So, I am just going to say that they are awesome. I am looking forward to the new products that they add from time to time.