All reviews

Rating Breakdown

  • 5
    82% (5,793 ratings)
  • 4
    7% (521 ratings)
  • 3
    3% (195 ratings)
  • 2
    2% (164 ratings)
  • 1
    5% (353 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2019

The most reliable print on demand supplier available - in terms of quality, shipping, customer service, ordering samples -in short everything. Thank you, Printful!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks so much for your review, we highly appreciate it! We're happy to know that your time with Printful has been positive and we look forward to continuing our collaboration! - Zana

4 / 5 Share

Oct. 26, 2019

Great app with a ot of prducts: I am missing some products easy to manufacture (I think) like rubber bracelets or neck key holders or card holders for events. Keep it up.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 25, 2019

I set up my store with Printful in a matter of minutes. I made my first sale on day two. I couldn't be happier with how easy it is to upload my designs and watch them come to life. If you are looking for an app to manage your print on demand for tshirts and hoodies, look no further.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for sharing your review! It's awesome to hear that you made a sale on your second day already! We look forward to fulfilling many more of your orders :) - Zana

5 / 5 Share

Oct. 25, 2019

Love Printful. Great design features and the ability to do layers in the printfile is awesome. Only thing that makes me keep tabs on all the other apps are the prices. Some, like the totes and socks just make them unsellable. Otherwise I'd be a dedicated customer for life...

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 23, 2019

The only drop shipping business I would use. Great customer service. would happy recommend to anyone looking to open a small business.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

awesome integration with the shopify online store. seamless and fun. The choices are huge, the options make you drool, the freedom makes your creativity rush.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 22, 2019

The Printful app is very user-friendly, it's easy to create new products and very easy to sync these products with the Shopify store. The customer support team on the other hand is why I'm giving this app a 1 star. I was excited to us Printful for my dropshipping business. After ordering my first customized product and paying extra for shipping to get it quickly, I realized how unreliable this service is. DHL is claiming that they never got the package from Printful and Printful is claiming that DHL lost the package. It's been 21 days since the order was shipped and Printful in now asking me if I want to re-order or get a refund. There are other Print on Demand services in the Shopify app store other than Printful worth checking out.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thank you for your review! We appreciate hearing from you! We're very sorry to hear that there was an issue with the delivery of your order. Your order was handed off to DHL so that they can deliver the package, however, it appears that the package wasn't scanned at first, so no additional tracking details were available on their tracking page. Although we trust the carriers we work with that they will deliver the packages in a timely and safe manner, unfortunately, on rare occasions, delivery delays can occur due to unpredictable circumstances. In case you notice that an order hasn't been delivered and it is past the estimated delivery date, you can definitely let us know so we can take a closer look at the situation and help resolve it. We see our team was able to offer a remedy for the situation. Hopefully, there are no further orders that encounter a delivery delay and you receive them with no issues. If you have any questions or feedback regarding this order, surely let us know by sending a message to [email protected].

4 / 5 Share

Oct. 21, 2019

Ease of use makes for quick setup and Customer Support is amongst the best around – always so helpful, patient and consistently a great attitude. sssssssssssssssssssssssssssssssssssssssssssssssssssssss

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 20, 2019

I used this app to help start my brand.Very useful. Id like for there to be way to add your own fonts other than that pretty great

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for your review! We're glad to know that you're finding it useful! Currently, there isn't an option to add custom fonts to the generator, but you can consider creating the design in an image editing program first and then uploading it to the products in Printful. You can take a look at this blog post on how to prepare print files https://www.printful.com/blog/everything-you-need-to-know-to-prepare-the-perfect-printfile/. If there are any fonts you would like to see in our generator, surely let us know at [email protected] so we can pass your suggestions along to our team.

5 / 5 Share

Oct. 22, 2019

I recently had issues with their customer service and the alignment in one of my samples but was satisfied with the level of professionalism when they followed up via email investigating the problem and sharing feedback with their team. I'm happy to choose them as a main provider to my new store.

Store

KOZZEH

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you sharing for your review! We're glad to know that our team followed-up and made sure to review your concerns closer and forward the product quality concerns you had to the responsible department. It is important to us that you share your feedback and let us know of any concerns, as this helps us learn about your experience with our services and how they can be improved. We're happy to have you as part of the Printful family and we look forward to continuing our collaboration!

5 / 5 Share

Oct. 20, 2019

A business owner and one man shop who does it all. This is a great App for anyone who is starting a retail store. Saves you time and money! What I would like to see more of though, are eco-friendly clothing Made in the USA for genders and accessories. Look forward to seeing more additions!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2019

I've used this before I started store quick turnaround great customer service. Quality pieces that I really love is there a variety.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2019

Perfect app, I am so satisfied with it, I just started to work with printful to sell products in Europe so I will see how it's going to be.

Store

Mirkato

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

This app is amazing and the customer support is so top notch. Printful has made me feel like I am part of their team. I love them all to pieces.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

I use this app to sell products online and to allow customers to upload their custom images. The goal is to allow customers the freedom to be creative. So far it has been pretty easy to get started.

Store

800Teez

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

So far our experiencing has been great from start to almost completion we've been very satisfied with the whole journey.

Using app

18 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Oct. 6, 2020

App works great... The only limits that are set are on the Shopify side. I have a large store to fill and apparently on my Shopify plan they throttle you down, especially when pushing a lot of variants. If I get on a roll it will allow me to create about 100 products, which amounts to about 300 variants as well, before it stops me. Apparently there is an algorithm called the leaky bucket. When the "bucket" fills up with enough products and variants, it won't take anymore. It SLOWLY trickles out the products until there is room for more. If you don't wait long enough, it will fill up quickly. If you wait about a full day, it will be completely empty. UPDATE 10/6/20 - I down graded my review to a 3 star review...The wait time have become a serious issue. When COVID hit I had to spend every day trying to convince customers to patiently wait because orders were so backed up. It took up to a month and half to get a shirt printed and out. They eventually got it sorted out in about the end of August. Now, I am right back to the same situation. Long waits, products out of stock, and complaining customers. Some of my orders are approaching 1 month. Printful only counts business days, I guess to make the charts look better, but the rest of the world just counts days. Be prepared for long wait times and complaining customers.

Using app

Over 1 year

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for sharing your review- we truly appreciate it! We are very sorry to see some of your orders have taken longer to be fulfilled. We have contacted our fulfillment team to make sure these orders go out as soon as possible! The fulfillment times are based on average estimates in business days, since these are estimates we cannot promise hard deadlines and sometimes orders can take a bit longer. Please reach out directly if you have any concerns about your order fulfillment times and we'll do our best to help you out and find the best solution! If you have any further questions or anything else, please let us know at [email protected]! -Lauma

4 / 5 Share

Oct. 16, 2019

The program is great. it could use more dress and swimwear patterns. It can use more handbags and guayabera shirts for us to design. Can you add blanket patterns to design?

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review, we appreciate hearing from you! You can use our Mockup Generator to create your designs with the help of our sample designs, clipart, text generator and also colour backgrounds. We do appreciate your suggestions and feedback on the features we offer, which is why I invite you to add your ideas to our feature requests for a community vote: https://www.printful.com/feature-request! I hope you also feel free to reach out to us at [email protected] with any feedback, as well as questions or concerns you may have! - Vita

5 / 5 Share

Oct. 15, 2019

GOODDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

Great performance. Thank you Printful. Easy and fun to navigate. I'm having so much fun with Printful that I don't believe it's real. But Printful is real. Thank you Printful again.

Using app

11 days

Total reviews

1

Average rating

5.0