Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,041
chart
#114
All reviews
Rating Breakdown
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May 3, 2019
An absolutely amazing platform to use, easy to set up, quality service and products. So many different options to accommodate your every need. The print quality is excellent, perfect to help you stand out.
May 6, 2019
I used the app for my new online t-shirt store and it's really great! The more I learn the better it will be! Printful is a great app for getting started.
Thank you for your review! We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration. If you have any questions, be sure to reach out to us at [email protected], we'd love to hear from you! :) - Vita
April 30, 2019
I've had great experiences with this app so far! Support is friendly and available. The program is very user friendly, especially since I am a beginner with this. It integrates really well with Shopify. Any updates made in the app immediately transfer to Shopify and my website. The design features are quick to figure out. There are a lot of options of different clothing styles. So far I have not run into any issues. The orders have been fulfilled quickly and my customers have been happy. Thank you!
June 18, 2019
THIS APP IS NOT WORTH YOUR TIME TURN AROUND NOW!!!! WHERE DO I START. ILL MAKE IT SHORT I ONLY HAVE 100 CHARACTERS OK.... 1. CHARGED ME FOR A TEST RUN AND OR ORDER AND WOULD NOT REFUND ME. BTW, SHOPIFY DID NOT CHARGE, THEY GOT IT WHY DIDN'T PRINTFUL? PRINTFUL KEPT ON REFERRING TO THIS SITUATION AS "THE SITUATION" BUT NEVER EXPLAINED WHY. IM STILL WAITING FOR THAT ONE. SOMETHING TELLS ME ILL CONTINUE TOO. 2. THE NECKLACES LOOK LIKE THEY CAME OUT OF A GUM BALL MACHINE. 3. THE COLORS BLEED TOGETHER ON THE THE FIRST 15 BACKPACKS BECAUSE THEY DID NOT CHANGE THE CARTRIGES CORRECTLY. THE LAST 6 TURNED OUT NICE. THE FIRST 15 WHERE COMPLETELY USLESS AND THEY WOULD NOT REPRINT THEM, INFACT THEY DEBATED WITH ME AND WOULDN'T EVEN REPRINT ONE. THE BAGS WERE SO DARK I COULDN'T EVEN TELL WHAT I WAS LOOKING AT AND THE'RE MY DESIGNS. 3. OVER ALL COMPLETELY VAUGUE, DISORGANIZED AND REALLY NEED HELP WITH CUSTOMER SERVICE, AND OVERAL AWARENESS TO THE FULLEST. 4.RUUUUUUUUUUUUUUUUDE!!!!!!
Thank you for your review! We're truly sorry to hear that your experience with us has not been positive, but we do hope to improve it moving forward. It is certainly important to note that any test orders that you place on Shopify would also need to be cancelled on your Printful Dashboard directly, as we have no indication of them being test orders on our end. We truly appreciate your feedback in this regard and will look into solutions on how we could handle these type of instances in the future. We're also truly sorry that our explanations of the situation you encountered seemed confusing. We are happy to assist and offer reshipments or refunds of any fulfillment concerns, but we do also expect you to upload print-ready files for the best print results. I suggest checking in with this blog, for some tips on preparing your designs: https://www.printful.com/blog/everything-you-need-to-know-to-prepare-the-perfect-printfile/ We'll continue our correspondence with you via email and hope that we can reach a solution for any issues you've encountered! :) - Vita
April 29, 2019
The app was easy to setup and use. I wish the resources was linked better inside the app of the Shopify.
Thank you for your review, we truly appreciate it! In your review, you mention that you wish the resources were linked better in Shopify and we wanted to ask you if you could give us some additional details on your concerns? You can reach out to us at [email protected], we'd love to hear from you! :) - Vita
July 1, 2019
I love this app. I use it for my store and I would like to say thank you printful for all that you all do
Thank you for your review, we appreciate your feedback! :) Feel free to reach out to us at [email protected], if you have any questions or concerns, we would love to hear more from you! - Vita
April 25, 2019
Excellent for checking orders on the go! Analyinzing engagement and processing shipments as been a breeze.
Thank you for your review! We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration. :) In your review you mentioned that our app is excellent for checking orders on the go and I wanted to let you know that you can also review our phone app for iOS in the App store here: https://itunes.apple.com/us/app/printful-app/id1348743033?mt=8 and for Android on Google Play here: https://play.google.com/store/apps/details?id=com.printful.app&hl=en_US If you have any additional feedback or any questions, feel free to reach out to us directly at [email protected], we'd love to hear from you! - Vita
April 24, 2019
Very professional tool which helps me as a beginner. Creation and import tools are very efficient, I hope the next steps, sales, will be!
April 24, 2019
Clean, easy to follow UI and layout. Supplies quality products. Really a fantastic app and service. Can't get enough!
Thank you for your review! We're glad to hear that your experience with us has been positive thus far and look forward to our ongoing collaboration. If you have any additional feedback, questions or concerns, feel free to reach out to us at [email protected], we'd love to hear from you! :) - Vita
April 23, 2019
Printful is a wonderful platform that is helping me create my own products using a lot of great tools and facilities. I also can push everything i create directly to my store with ease. Thank you printful for being there.
Thank you for your review, we're glad to hear that your experience with us has been positive! :) If you have any additional feedback, questions or suggestions, feel free to reach out to us at [email protected], we'd love to hear from you! - Vita
April 23, 2019
The most awful platform. Beware. I ran 2 test orders and had problems on each test. There are too many steps, settings and troubleshooting that needs to be done for a simple order. You need an entire tech department to handle each issue and they will just blame with me and shopify for the breakdown in their process. If an order is not being fulfilled, there needs to be some kind of notification. Thank goodness these were only test orders and I'm not a real customer. Why go through so may problems when there are many other similar vendor's? Integrated apps are to make the process easier and smoother for customer's and store owner's. Printful is not worth it and their customer service is frustrating.
Thank you for your review, we appreciate your feedback! I am sorry to hear that you have encountered some concerns with our Printful + Shopify integration, as well as our customer support team. I do hope that we can improve our collaboration moving forward. We checked in with your concerns and I wanted to let you know that you would need to set your order status as "Unfulfilled" for orders to sync up with us and appear in your Printful Dashboard > Orders. I also suggest checking in with this quick video tutorial on how the integration between Shopify and Printful works: https://youtu.be/D6_DXWALfSU We would also love to hear from you with some additional details on your experience with our platform, integration with Shopify, as well as our support team. Your feedback is very valuable to us, as we strive to provide high quality services and support. You can reach out to us by emailing [email protected]! :) - Vita
April 23, 2019
Very good at the very first, but no reply afterwards. Especially the warehouse , no reply reply over 10 days
Thank you for your review! I'm sorry to hear that you have experienced some delay in our correspondence with you. Unfortunately, we were unable to find any pending emails from you in our system. Could you reach out to us directly at [email protected] with some additional details on your concerns? We'd love to hear from you and assist with anything that's causing trouble! :) - Vita
April 23, 2019
I cant understand how anyone makes any profit with this company. Between them charging you sales tax in every state instead of passing on the savings to the seller they rape you with their crazy prices! I have never seen a print on demand supplier charge taxes to the seller in the 6 years i have be doing this. I thought i would give them another try but soon realized why I stopped. I guess i will go back to using the other print providers who care about customers success and not just pricing.
Thank you for your review, we appreciate your feedback! We currently charge taxes on orders that are shipped to 36 States, you can see a list of them here: https://www.printful.com/faq/taxes-and-billing/sales-tax/371-which-states-does-printful-charge-sales-tax-in- We do this because we have a nexus in these States, so we are required to do so by law. The profits from sales tax charges go directly to each State's government. If you have a sales tax permit for a State we are registered in, you can submit your Resale Certificate with us. If you submit a Resale Certificate, you won’t be charged sales tax on orders shipping to that State. However, you would be responsible for all taxes on your end. We also suggest consulting with a tax specialist on your tax obligations, based on your business situation. If you have any additional questions or concerns related to this or anything else, feel free to reach out to us at [email protected], we'd love to hear from you! :) - Vita
April 22, 2019
love this app i would share this with my friends and family!! i used this app for everything! thank you printful!
Thank you for your review! We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :) If you have any questions or suggestions, be sure to reach out to us at [email protected], we'd love to hear from you! - Vita
April 21, 2019
Solid UX and extensive, growing list of products. Great customer service as well. In short, it runs so well that it's my sole POD app. Only minus point is because of some rigid rules for sample orders.
Thank you for your review, we appreciate your feedback! We would be more than happy to check in with some additional details on your concerns related to the sample order option we offer, so feel free to reach out to us at [email protected] with any concerns or questions you may have, we'd love to hear from you! :) - Vita
April 21, 2019
If you care at all about the quality of products going to your customers, I wouldn't recommend this service. Quality control just isn't there. Especially on embroidery, lots of customer complaints, lots of refunds. Orders will be put on hold for no reason creating longer wait times for your customers. Not good all around when consistency matters to you. My advice, unless you're running a dropship only website, bite the bullet and carry inventory so you KNOW that what your customers are getting meets your standards.
Thank you for your review, we appreciate your feedback! I'm sorry to hear that you have encountered some quality concerns with the products we offer. I would like to assure you that we do have a quality check for all orders that are fulfilled at our facilities. Our graphics team also tries to review all of the graphics you submit on orders and if they spot any potential issues with them, there will be a hold placed on your order. In such instances, you can edit the order and place it up for review, reply to us via email or reach out to us via our live chat feature to remove the hold. We would also love to take a closer look at the issues you've encountered, so feel free to reach out to us at [email protected]! - Vita
April 19, 2019
nice and love the app, especially the integration with all the other market...even amazon.com. to push POD product???????
April 18, 2019
The app is easy to use for the most part, I just need to learn my way around better. I like the variety of products and how easy it is to make mockups and set prices. Really good work.
Thank you for your review! We're glad to hear that your experience with us has been positive thus far. If you have any questions or concerns on how something works, feel free to reach out to us at [email protected], we'd love to hear from you! :) - Vita
April 15, 2019
Im an expert web developer using this platform for the very first time. Very simple and easy to use.
April 15, 2019
Fraudulent orders creation machine. Instal and delete as app full of bugs and synchronisation problem and most important started created face orders just copy old our orders and imported like new.
Thank you for your review! If all of your orders are syncing up with us, even if they don't include Prinful products, they will have the "Needs Approval" status in your Printful Dashboard > Orders. You won't be charged for them, unless you complete them manually and you can also delete them from your dashboard. We do realize that seeing a lot of unsynced orders or products can cause concern, so we appreciate your feedback on this and will use it to improve our platform in the future. You can disable these orders from syncing up with us via your Printful dashboard > Stores > Settings > Orders and you can also ignore all non-Printful products in your Printful Dashboard > Stores > Sync, so orders of them would not sync up with us. You can also check in with this quick video tutorial on how to set up with Shopify here: https://www.youtube.com/watch?v=D6_DXWALfSU Feel free to also reach out to us at [email protected] with any questions or concerns you may have, we'd love to hear from you! :) - Vita