Printify: Print on Demand
Printify- Print on Demand
Rating
4.8
feedback
2,755
chart
#214
All reviews
Review RSS Feed
Nov. 20, 2019
Great app and support, but the quality of prints for apparel is embarrassing. I wouldn't recommend going through the time to build a store and have sub par prints sent to your customers. Received multiple samples and prints were either faded, cracked, or felt like plastic (cheaper print?). Would recommend looking at better suppliers to handle your fulfilment.
We are sorry to hear that our print quality did not meet your expectations, but we will do everything in our power to make things right. One of our managers will be in touch with you within the next 24 hours. Thank you.
Dec. 6, 2019
This app presents some challenges... printing things correctly can sometimes be off depending on the printer you've chosen. Some of the ink at certain shops can be thin. I had a red shirt with a white logo and all the white was red... but a representative got a hold of me to fix the issue. I'd say it's important to talk with the support in order to fix any sample print problems.
Thank you for your feedback. We are sorry to hear about your experience with us, however, you never reach out to us regarding any quality issues, so we did not have the chance to make things right. Nevertheless, one of our agents will be in touch with you within the next 24 hours to discuss the issue and see how we can make it right.
Nov. 11, 2019
Printify really integrates very well with Shopify - the two platforms seem made for each other. Well done Printify!
Thank you very much for the great review. We are glad to hear that our integration works well for you and we hope to have a long-term collaboration with you further on.
Oct. 11, 2019
I've only just installed and started using Printify, but I must say that so far it has been very straightforward and easy to use. Also a great range of products... now let's just hope the sales will follow! :-)
Thank you for your review. We are glad to hear that you are having a good start with our app and hope it will continue this way. In case you need any assistance, do not hesitate to contact us at [email protected]. Good luck with your sales!
Oct. 6, 2019
AMAZING! They are really helping me turn my dreams to reality! Their customer support is amazing super nice. I plan to use this company FOREVER!
Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify's services and we are looking forward to a long-term collaboration with you. In case you need any further help, do not hesitate to contact us at [email protected]. Cheers!
Sept. 22, 2019
So easy to set up and use. I have contacted support a few times and they are so responsive and helpful. Each time a fairly quick response. I received one of my shirts and it looks great. I love this app and can't wait to really dig in and get my designs out to the world. This has made it so easy for me to make a little extra side business. Thank you.
Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify's services and we are looking forward to a long-term collaboration with you. In case you need any further help, do not hesitate to contact us at [email protected]. Cheers!
Aug. 26, 2019
We'd highly recommend Printify! They responded quickly to a printing error and had a replacement T-shirt reordered for us within an hour or so of contacting them. Great customer service, personal and fast response time!
Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify's services and we are looking forward to a long-term collaboration with you. In case you need any further help, do not hesitate to contact us at [email protected]. Cheers!
Aug. 17, 2019
I will update this review when I make a sale with this app. For now the product creation was very easy like using teespring
Thank you very much for the awesome review. We truly appreciate your feedback. We are excited to hear that you like Printify and we are looking forward to a long-term collaboration with you. In case you need any further help, do not hesitate to contact us at [email protected]. Cheers!
Aug. 1, 2019
For beginners like me, it's easy to navigate, if you do not understand something their team is there with answers. Using printify also is a great addition and they're awesome at helping as well.
Thank you very much for your kind words. We truly appreciate your feedback. We are glad to hear that we managed to be helpful to you and hope to have a long term collaboration with you further on. In case you need any help, do not hesitate to contact us at [email protected]. Cheers!
July 19, 2019
Good prices, good quality, and easy to use. Would highly recommend for anyone who is starting out and isn't sure where to turn.
Thank you very much for leaving us such a review. Your feedback is very important to us. We are glad to hear that you like our services and hope to have a long-term collaboration with you in the future. Cheers!
July 11, 2019
ILove the ease of the app and the assortment of available product. I have tried several POD platforms and Printify is now in my TOP 3!
Thank you very much for the awesome review. We appreciate it. We are glad to hear that you like our app and product assortment. In case you need any assistance, do not hesitate to reach us out at [email protected] anytime!
June 28, 2019
Zero quality control in place. We've gotten nothing but poor-quality prints and samples back. Had to pull all tshirts from our store. And Printify takes no responsibility - they won't even refund you if your order shows up completely shredded (they want you to re-order somewhere else). Don't waste your time.
Our team investigated the request, and we wanted to let you know that a refund was made for the items that came in poor quality. We are sorry again for the inconvenience and hope and that now we made things right :) Our customer reviews are very important to us, and we hope that you will be willing to revise your review as we managed to solve the issue :)
June 27, 2019
I used this app to have my designs printed on some lace up, Martin like boots, and was very impressed by the quality of the print and the product. I will be ordering more in different designs to see whether the quality remains the same.
Thank you very much for awesome feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll keep doing our best and hope that you will enjoy other products as much as you enjoyed the boots :)
June 21, 2019
Are you looking for quality jewelry at a reasonable price? How about great prices on caps/hats? Look no further than Printify!
Thank you, thank you, thank you! Happy to hear that you are enjoying our products. Stay tuned because more products are coming soon ;)
June 11, 2019
The quality of the items is more than I expected especially on the shoes. Usually everything is shipped quickly except for one sample order I had, but it was taken care of asap.
Thank you for your feedback! Happy to hear that you like our products quality. And if a product gets delayed, our team is always there for you to make a quick fix and do things right for our merchants :)
June 9, 2019
Best overall help and production available. High quality and great products. I enjoy using this app and what it brings to my website and product placement.
Thank you very much for your words! We are so happy to hear that you are happy with our service. We'll definitely pass along your feedback to the support team and I am pretty sure that it will serve as a great motivation to keep up the good work! Cheers
June 8, 2019
The app is easy to use, the products are as pictured, and the shipping time is great. I enjoy the seamless integration with my store.
Thank you very much for your feedback, we appreciate it a lot :) And if you ever have any questions, do not hesitate to contact us at [email protected] anytime!
May 29, 2019
The interface is great and setting up products is a piece of cake. I really wanted to be able to use this for all our custom clothing. However, it doesn't adjust when distributors' items are out of stock, so that forces you to refund a customer order if out of stock. That comes off as really unprofessional and made my business look bad, not to mention losing a sale. While customer service was very responsive, they had no fix for this issue. Edit - I'm taking this review from 3 stars to 2. This company has the strangest way of dealing with mediocre reviews. I told them precisely what the issue is (inability to predict when an item is out of stock), they told me they had no fix for the issue, I told them I wouldn't be able to use Printify anymore. They THEN sent an email asking me to remove my review or change it to a higher rating because "I believe I have covered every area of concern you had." They in no way addressed my concern other than saying they can't do anything about it. I'm very surprised they asked me to remove a review when the underlying issue still exists! Here is the customer service response to the out-of-stock issue: "You mentioned that you would like us to incorporate a system that automatically accounts for out of stock items and/or variants. I completely agree that that would be ideal. When it comes to items that are out of stock, we only find out when our print providers notify us. We have been in discussions with them lately trying to work out an effective system to notify our merchants when these issues occur. This is an issue we have been addressing and I can assure you that we are woking on an acceptable solution. For now, our policy concerning out of stock items is as follows... For temporary out of stock issues, no notice will be sent out. We expect these issues to be dealt with quickly and will be only a minor inconvenience. For out of stock matters that will be more lengthy, we will send out an email to all our merchants notifying you of the issue so you can make the necessary adjustments to your account. I totally understand that in some cases this can lead to some inconveniences. I would like to assure you that we are committed to finding a solution. Your patience and understanding are appreciated."
April 10, 2019
I use this App to fulfill my clothing items in my shop. Would be nice if you could easily get in contact with someone at the company but I have not had any luck in that. (phone) Also some of the shirts come in looking really bad if they are on light color tees. DTG does not work for light colors but they don't seem to care lol....
Hi! Thanks for your feedback! Unfortunately, we can't support you via phone, but our chat and messaging is available 24/7 and response time is as short as 30min. Please talk to us to find the best solution for light colors!
April 1, 2019
Printify is great for most things and has a nice clean UI and good customer service, but the embroidery on the hats and beanies were a bit lackluster, I wasn't impressed by the quality. Overall though one of the better POD companies out there.