All reviews

Rating Breakdown

  • 5
    73% (2,011 ratings)
  • 4
    13% (347 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (24 ratings)
  • 1
    3% (82 ratings)

Reviews with Text

  • 69% (1,714)
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5 / 5 Share

Oct. 27, 2018

Derek was extremely helpful and their print work is awesome!! Thanks for all your help in resolving my questions and concerns.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 17, 2018

I am absolutely infuriated with the service I have been provided by Printify with both the products I have been sent and the customer service. Throughout the course of using their service I have had 5 faulty products sent to myself and 2 faulty products sent to my customers. They have received incorrect tracking details on packages as well, and I have been told by Printify to just deal with it. When I asked for a reprint on a product that was already reprinted for being horrible the first time, I was told that they would not and just to switch manufacturers. To tell a customer that a service THEY list is for "quantity" and not "quality" is an absolutely disgusting and sleezy business practice. NO WHERE on THEIR website do they list the difference in print providers. It should be EXPECTED that all prints are of the highest quality. Upon washing 3 of my samples, with the instructions listed in the tag, my designs were completely cracking and rubbing off. If I can't wash my shirts once, how are my loyal customers supposed to feel about the items they receive? The fact they offer DJ as a printer and defend them for sending us horrible prints is absurd. I am disgusted. They also refused to refund my money for their scam of a Premium Business Plan.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 18, 2018

Buyer Beware! Update! After being promised that they fixed their printing issues, its gotten worse. 4 out of 4 item were printed over multiple times, these guys have ZERO quality control. Im going to Tee Launch and Printful for better service and products. So we just ordered (Payed for samples, and I'm glad I did before turning over (what looked like among mocks) their products to our customers. First we ordered a zip up hoodie, logo was as cheap and "knock off" looking as you can get. It looks like someone printed it in their car! And that zip up hoodie had a big clump of thread knotted up and stitched into the chest. Cant get it out. second, we ordered some flip flops as sample (we sell tons of flip flops so this is going to hurt their pocket for sure) and the samples we received had our logo struck twice. THESE GUYS HAVE ZERO QUALITY CONTROL. Be Carful before you let them drop ship garbage to you customers. and the forms you have to fill out remind me of the 1990's, like really? Cant build in a link within the order?

Using app

About 1 month

Total reviews

3

Average rating

1.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

7 months

Total reviews

23

Average rating

5.0

5 / 5 Share

July 19, 2018

I am giving them 5 stars for getting back to me very quickly on all product related and app related questions. Too soon to say more, but I appreciate their selection of products at competitive prices.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 11, 2018

I initially set up Printify to see what the quality of work and service was like before I started opening it up to customers. Firstly when selecting products it is surprisingly limiting as to what products are offered in the UK compared with the US. The next issue I have is that my test order was apparently shipped after 48 hours (that's fine I don't mind that) however 5 days later I still have not received said item, not even Royal Mail is this slow to deliver! So I thought I know I'll go use the live chat feature on their website to find out what is going on. I wrote a message at 10am complete with the order number. At the top of the live chat, it says "Typically replies within 1 hour" ... 4 hours later and I still have not even had a reply to acknowledge receipt of my query! Poor Customer service, Poor Delivery SLA's and poor product availability for anyone running a business in the UK. Do not use if you value any of the above.

Using app

8 days

Total reviews

2

Average rating

1.0

2 / 5 Share

June 14, 2018

I thought this would be a cool app. The first couple of orders were ok but they last one was terrible. I took months to get my shirts. When they arrived they arrived in different shipments at different times... like 5 shirts one time and then another 3 a week later. After one washing all of the printing peeled off. Terrible. Deleted from my store.

Using app

Over 1 year

Total reviews

2

Average rating

1.5

5 / 5 Share

June 6, 2018

Im giving 5 stars even tho there have been hiccups with communication with chat staff..

Using app

About 2 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

June 1, 2018

I am just starting on this. I will have to see

Using app

2 months

Total reviews

8

Average rating

4.5

1 / 5 Share

May 29, 2018

After years, they still do not offer downloadable .csv files for orders and transactions.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

4 / 5 Share

June 1, 2018

When it comes to print on demand, you will probably have some type of issues regardless of which company you decide upon. I've had a few problems with Printify and in most cases, these issues were resolved. As a business owner, it's up to you to stay on top of things to ensure that their errors don't cost you. If nothing else, Printify has a better selection of products than their competitors. The design upload process is easy and the mockups are well done.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 26, 2018

Very friendly to navigate on the app. Just the infants t-shirt mockup needs to look a little better.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2018

I love, love, love the integration. makes things so much easier.

Using app

24 minutes

Total reviews

2

Average rating

3.0

4 / 5 Share

May 5, 2018

I'm just getting started but I like the fact that it is not linked to just one supplier

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 5, 2018

easy to use, great overall experience. love the platform, fast turnaround.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2018

I'm entirely too excited! This site is great I just wish the organic options weren't discontinued.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2018

Best option for a Canadian brand! So far loving the products and the process :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2018

Very easy to use. Great selection of products. Suggest more fitness wear and Board Shorts.

Using app

20 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 28, 2018

soooooooo easy to design clothes, adjust pricing, and organize inventory through your app. the other competitors apps are a pain in the rear..they make me angry haha

Using app

40 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

March 11, 2018

Customer service sucks. Once you start having issues with their service, good luck my friend. I had to close my account. I will try printful.

Using app

About 2 months

Total reviews

4

Average rating

4.0