Printify: Print on Demand
All reviews
Printify is very good, they have a lot of great products and they do a good job printing them. I think though that they should require their printing partners to be more fair with the shipping costs. When they require fair shipping prices from their print providers such as MWW then they will earn my 5th star. Recently they also got rid of all the jewelry and I had the stuff in my shop but no notifications about it at all. So to recap good but not anywhere near amazing. I personally believe that over charging for shipping in order to gouge the people selling your product is a bad way to do business. So thank you for the reply and I look forward to seeing actual results.
We truly appreciate your feedback. We are already working on improving the shipping costs and we hope that in the near future that costs will be lowered for some specific items. We will also take into consideration your feedback regarding notification when an item is discontinued and next time we will try to communicate it better. Best of luck with your sales and if you need any help, do not hesitate to contact us anytime.
I have used this app for a stickers and some specialty items not available from other providers. I have been very happy with their product and service so far.
We truly appreciate your kind words! We are working hard on providing the best service we can and it is always pleasing to hear that our customers are happy. Best of luck with your sales and if you need any help, do not hesitate to contact us anytime.
We use Printify for almost everything. We have built our entire business off of this platform and we couldn't be happier.
We are enchanted to hear that you like our services. We are working hard to deliver the best of our clients and we are always happy to hear that our customers are satisfied. Good luck with your sales and if you need any help, do not hesitate to contact us anytime!
I don't usually do rating. But this needs to be highlighted. I have sent a few emails to you guys on a lost parcel which my customer has been waiting since months. Printify sent a confirmed notification of shipping on April 25, and now it's June 26! It has been a good 2 months, totally no reply, no news, nothing. You need to rectify this!
We are sorry for the inconvenience. Our colleague has already gotten back to you asking to confirm whether the customer has checked in with their post office. If the order is not there, then most probably it got lost and in that case we can perform a refund or a reshipment of the product. Please confirm those details with us via email. Thank you.
An order was placed through our website May 26th. Have reached out to support 4 times within the month since and haven't heard back and the order still hasn't been shipped.
Hello, Based on our information, the order has been already fulfilled and delivered to the customer. Your order was placed on May 26 but it was only sent to production on June 23 due to the non-received payment. If you have any other questions, do not hesitate to reach out to us at [email protected]
Order arrived damaged and after 35 days. Customer service is slow. Website looks fresh and clean but that's about it. No more Printify for my store and customers!
We are sorry to hear about that. Due to the health crisis, our print providers have been experiencing delays in fulfilment, but due to our efforts, the delays have been considerably reduced now. We value you as a merchant and we want to make sure that you have a good experience with us. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
I use this app for a good 90% of the products I sell on Shopify. They have a nice variety, and very affordable to the merchant. Which is great for those who have a low budget costs, or those who are trying to get the best bang for their buck. Printify has great communication with all their merchants, helping to troubleshoot issues, and great customer service to the merchants. Although they have a great variety they don't have everything. It would honestly be great to have shorts available for men and women, as well as sweatpants for both men and women, bathing suites for men and women, and lastly to have the jewelry back as well. Overall this is a great app to work with I've been a merchant with them for 2 years, and would recommend them to any merchant out their looking for a reliable, and affordable app.
Thank you very much for the great review. We are happy to hear that you like our services overall and we will definitely consider adding shorts, sweatpants and some more swimsuits to our catalog. Best of luck with your sales further on!
This app has been giving me issues since I installed it. It is an awesome concept that poorly executed. There's zero notifications from the app when orders are going to no longer be fulfilled. After one of their print providers was removed, I still had designs combinations that were purchased and only filled with this provider. ZERO notifications from Printify on this, so I had orders sitting in queue that were never going to be fulfilled or synced. I had to refund several orders because of this. Not happy so far...
We are sorry for the inconveniences created. Due to the current health crisis, there are a lot of changes that happen on daily basis. We are aware of the fact that this may bring some inconveniences to the merchants, but we are actively working on changing that. We want to make things right for you, therefore, one of our managers will be in touch with you within the next 24 hours. Thank you.
What used to be one of my favorite POD apps on Shopify can no longer deliver. Orders are held in production for 2 weeks plus, when orders are fulfilled they are shipped blank. When questioned about my order time it took customer service 3 days to return my email. I can no longer trust that I will be receiving a quality product in a short amount of time. This all started well before COVID. Moving on.
We are sorry for the inconveniences created. Some of our print providers are still experiencing fulfilment delays, but we are working hard on reducing them as much as possible. We want to make this right for you, therefore, one of our managers will be in touch with you within the next 24 hours.
We like your service however, we now have orders that are 2 months old and still not printed yet. We understand the delays with the coronavirus shutdowns, but to have orders that are waiting for 2 months before even printing is not acceptable. We have written to your support 4 times and have not heard back. Is your service shut down?
Thank you for your feedback. Our print providers have been experiencing delays caused by the health crisis, however, we are working hard on reducing those delays as much as possible. We value you as a merchant, therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
This is such a disappointment. The support does not exist as far as I can see. They really need a chat support. So far I have not even received email support. I am getting a message (after a week) that my order is on hold because they can't ship to my address, however that is absurd as we receive mail and packages daily. The way they are writing their notification is such that the issue is on my side but it is clearly an issue with the manufacturer. There is only one place that prints them so if they can't ship it they should cancel the order.
We are sorry about the inconveniences created. The shipping restrictions from our print providers are being updated on daily basis and there is not much we can do about it. Nevertheless, we want to deliver the best service we can even under the given circumstances. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
Tried again because I was hoping the pandi had something to do it with it...but nope. They are still horrible. Two out of my 4 orders were on hold with them and they couldn't even give me a reason why! It is not the files becuase the files are way above minimum requirements. STAY FAR AWAY! BLATANTLY LIED TO ME! SCAMMERS! Two moths to ship order! I used them before and their print quality ( on dark T's was horrible). I thought I would give them one las chance because they offered a product PIXELS and PRINTFUL do not offer. Its been two months and the item not even shipped. I understand COVID but I have not dealt with that long for either of the above mentioned print on demand providers listed above that I love and use regularly. Here is where it gets worse. They have no respect for their clients and lied to me in my face! They said they could not refund me because the ordered had shipped. They provided me with a tracking number. 3 days later it still had no delivery date. I asked them for a refund again and they said it had shipped. I invested further and all they did was create the shipping label to obtain a tracking number with no planned day to ship! THEY LIED in my face as a customer! DO NOT USE! I try hard to put myself in other companies shoes and I have not left a bad review in YEARS but this is not right. Two of their assoicates lied to me and the kicker is its super easy to get detailed information on tracking numbers if you go to the actual shipping provider and not just the link they send you. PIXELS and PRINTFUL are 1000 times better than this company. They are truthful and their products are great. I order weekly from both!
Sorry to hear about your experience with us. Our print providers are indeed experiencing some delays caused by the health crisis but it seems that there might have been some miscommunication regarding the tracking information. We want to assure you that we do not provide faulty tracking information to our customers. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it right for you. Thank you.
Very poor customer service. My order near 2 weeks doesn't ship out. I try to contact with them through many channel: Chat, email, ...no reply The chat box not available now, so it's very difficult to contact with them. Email never reply
We are sorry to hear about that. Our print providers are experiencing some delays in fulfilment caused by the health crisis, but we are actively working on changing that. Our support team is currently very busy, therefore, it may take longer for them to get back to you. As of the chat box, it has been disabled for a few days in order to clear the backlog, but it will be back very soon. Nevertheless, one of our managers will be in touch with you within the next 24 hours to try to make it up to you. Thank you.
Ive tried over 20 POD companies and Printify is the number one company for me. They have a variety of nice shirts especially to print on and the print quality is awesome above the rest.
Thank you for the awesome review. We are happy to hear that we are the nr.1 POD company for you and we will do our best to keep it that way. Stay safe!
The site was extremely easy to use for designing and connecting the products to my store.
Happy to hear that you are satisfied with our customer service and we will keep working hard to only get better. Best of luck with your sales!
Great app.I like the options of different products for print on demand. Also Printify allows me to save my designs on file.
We appreciate your review! Our team is constantly working on adding new products to our catalog, and it is nice to hear that our customers like that. In case you need any assistance, do not hesitate to contact us at [email protected]
Printify has been great. I am able to offer quite a few products on-demand that I never would have had the funds to stock let alone the room in my small house to store. Their website is easy to understand, I find I can create a new product in about 15 minutes.
One of the biggest advantages of print on demand is indeed the fact that you don't need to store inventory. Thank you for choosing us and we will do our best to meet your expectations.
Love using Printify! It’s integrated well with the Shopify platform so that orders are sent directly to the print provider and then when they are shipped that is integrated as well to mark the order as shipped in the Shopify platform. very easy to use!
We are excited to hear that you find our app user friendly and we are very happy that you are enjoying the integration with Shopify. We hope to have a long-term collaboration with you further on and best of luck with your sales.
Great app for cheapest prices in the market. Support team is awesome too. Just be selective when choosing different print providers.
We are very happy to hear that you like our services overall. We have a big selection of print providers, now we have added one more on our list - Print Geek, we hope you will continue being satisfied with our services and hope to have a long-term collaboration with you. Best of luck with your sales.
So far so good. Been a bit stop start on this, finally making the leap. Lots of information coming through. Possibly a bit too early to comment as ive literally just authorised my account
Good day, We are glad that the start with us was a good one. Since everything is new for you, please don't hesitate to contact us anytime if will have some inquires. Looking forward to having long-term collaboration with you further on. Best of luck with your sales.
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