Printify: Print on Demand

Oct. 11, 2018

UPDATE: I set up my store for fun, and assumed I was making money. It started getting more and more orders, but I didn't really dig in, just thought of it as "free money" for the most part. I say that to explain my mindset when finding Printify. The app was pretty easy to use, they had products different from Printful, and it seemed decent. I was pleased. Fast forward 6 months and I'm trying to get serious as a business. I started digging into my expenses, and saw that for several orders, I was LOSING MONEY. How could this possibly be? It was ALL because of PRINTIFY'S SHIPPING. Let me dig deeper... I started with Printful. I had it set up so that Printful was setting the delivery price that my customer saw because they were my only print provider. Then I added Printify. I couldn't use that delivery price thing anymore, couldn't figure out another way to set it up, so I said "Screw it" and just set flat rate shipping. Printful's shipping was usually around $3 in the US (with some rare outliers) and $7-8 internationally, so I set my shipping prices as $5 flat for US and Canada, and $12 international. Then I set it and forgot about it. That was so stupid. Each of their printers has their own shipping, and they are not just charging you the costs. They are charging you like I charged my customers, with a little padding. That is not cool. Let me break it down: Printful: A mug A backpack A t-shirt - All printed from the same place, and shipped to the same place, so shipping would be like $4 domestic, $8 international Printify: A mug - comes from one printer who charges $5 dom./ $12 int. A backpack - comes from one printer who charges $5 dom./ $12 int. A t-shirt - comes from one printer who charges $5 dom./ $12 int. - All shipped separately from different providers, costing $15 domestic and **$36 INTERNATIONAL** I don't know about you but that would be my entire profit margin. I added coasters through Printify, that were really popular but they were cheap ($9 or so bucks, $5 cost I think). I thought it would be an easy way to upsell. They ended up draining profits because the shipping ($5) would eat up the profit margin and then some. Don't be fooled by this. Do not use Printify unless they fix their shipping costs. I tried talking to support and they were just like "it's not up to us, the shipping providers set their own prices." So they don't really even care. I deleted all my products, cancelled my subscription, and uninstalled the app. I left 2 stars because for everything else, they are great. If they fixed this, I'd come back. Original Review: I love the app. It's pretty easy to use. There are a few small things that bug me, but overall it's a great app. I wish there were more products available. Right now, I have to use several different POD services, and I wish I could just use Printify. Great app!

Feb. 22, 2017

Glitchy app, doesn't integrate well with Shopify and often lags severely when syncing. After using a few other fulfillment services, it's a bit strange that Printify does not offer a discount on sample orders. They will reimburse you up to $50 of sample order fees after you achieve $500 in sales. If your customers are mainly in the US, some products are more expensive than if you use their manufacturers in the UK.

Feb. 19, 2017

I've been using the Printify app for some time already, made some sales with it. I like it that their helpdesk staff are mostly friendly like Derek and Alina but i have to give it a 3 stars due to recent issues. Since Friday last week till now, one of my collection is still updating. I can't add new collections, and previously submitted PNG files all ended up messed up. I have stopped using the app and has transit to another app. Given the choice i would love to continue using Printify, but the errors coming one after another is frustrating and the response i keep getting is "we are sorry, we apologize for the issues, etc" It's been 5 days since the issue and it is still unresolved. EDIT: apparent the problem has been resolved.. but i've already switch to a new app. I might continue using Printify for some orders but the trust is shaken already.

Jan. 21, 2017

Platform is buggy, Products don't fully link to store (prices won't sync). After I placed my first order, for some reason, the shirt had to be produced in London when the customer address is in the US, and they claim to have a wide network of manufacturers, so turnover time was significantly increased.

Sept. 8, 2016

Terrible Shipping (DHL). I still haven't received my samples that I ordered 9+ Days ago that is shipping to Hawaii. Tracking currently says it should arrive on September 19. That is 21 Days after they first shipped the package from their offices. Hopefully Printify can figure out a way to get a better shipping partner for their future business. They get two stars because they have great customer service.

Dec. 29, 2015

Surprised this app has so many positive reviews. First of all our sample order took 6 weeks before we received it and apart from the long wait the quality of the prints on the t-shirts were almost embarrassing. It is true the products are really easy to create but the lack of quality in handling, quality of prints just is not good enough. Perhaps we had bad luck but we have now deleted the app and won't be using it anymore.

Nov. 19, 2015

The app is fairly easy to use once you get the hang of it. However, I ordered some samples of the shirts to see how the final product looked, and it was borderline unacceptable quality, despite the source image being 300dpi and correctly sized for printing. I may be a fringe case, but still, be sure to get samples before you put items on your store!

Dec. 9, 2015

Super easy app to use and set up. Opened up our shop, produced a bunch of products and had our first sale within three hours. Now that some of the products have been shipped and received, I am concerned about quality issues with the printing of the garments. Also, have had one item sent with a defective zipper and one item where the printing was smeared...tried contacting customer service and they are VERY SLOW to respond.

Oct. 4, 2015

I cannot recommend this app for some one who is serious about spending all the time required to open a legit store with a good possibility of making sales. I thought this was a good concept, but after spending many hours getting my store setup and looking right I soon realize this was a bad idea. I did a test sale to see how the process would work and to gage shipping times, because in the world of Amazon doing 2 day shipping to anywhere in the US customers expect fast shipping times. Considering how expensive the shipping costs are it is extremely slow, I made an order of 3 items around midnight on a Sunday and a full week later I only received one of them. I do not believe people shopping online is going to tolerate shipping so slow, they will buy once and never again. The product should be at the customer's door in no more than 5 days from order date (again just based off of current expectations with selling online). The other issue I had was if you look at the pricing you will be lucky to make $5 a T-Shirt (research on google don't take my word for it). They also don't seem to be truthful in their advertising, they said when the product ships that it will have your company name on it, when I got my 1 item it said "Printify Fulfillment Mug Center" not my website name, the "Ship From:" was even misspelled as "Shipp From:", I brought this to the attention of Teresa at "Customer Service" among other thing and still have not gotten an explanation for this huge error. If customer's saw this I think your credibility will be immediately called into question. If you plan on using this app you can try may be it will work better for you, but I suspect that what is going on is after they take your order Printify is not actually printing anything, they are outsourcing it to the lowest bidder and have no actual control on the printing and shipping, it would also explain the high prices since they are probably actually getting the T-Shirts for $5 but charging you almost $15, so they are more the middleman. Lastly I gave this 2 stars and not 1 because I think their customer service was good enough and the app was good also, but you will have a lot of work to do if you plan on uploading to google shopping adding fields that does not exists. Good luck and I hope this helps your decision making before you spend a lot of your time. I advise anyone to make sure you properly research before going into this or any other area.