Printify: Print on Demand

June 6, 2023

"Printify is an excellent platform for creating and selling custom products. It offers a wide range of available products, customizable design options, and integrations with various e-commerce platforms. However, I would like to suggest an important improvement to make the platform even more accessible. It would be highly beneficial if Printify allowed users to lower the profit margin for better sales. Currently, the platform offers fixed margin options, which can limit the possibilities of competitive pricing for those who cannot yet afford the premium plan. By enabling users to adjust their profit margins according to their needs and sales strategies, Printify would create more opportunities for entrepreneurs and small businesses to benefit from the platform. I understand that the company needs to balance its services and offer premium features for paid subscribers. However, allowing this flexibility in profit margins would also attract more users to the platform and increase business opportunities for everyone involved. I hope Printify considers this suggestion, as I am confident it would be a significant advantage for the platform and benefit the selling community as a whole. Overall, I remain satisfied with the quality and features offered by Printify and look forward to seeing continuous improvements in the future."

Nov. 28, 2022

It's a good site, but they take too big a cut. They should also have more variety of non-western clothing, like abayas and thobes.

Sept. 5, 2022

Major drawback: images don't automatically push/sync with your Shopify store when you create and publish a product. For many of your variants, you'll need to download the images manually and then upload them to Shopify. If you have tons of products you want to print, this will be too time consuming! Consider a different app

April 28, 2022

I am coming from Printful and I am disappointed there are not many US printers who offer logo (brand) printing. There also needs to be more options for 5XL size printing. Switching POD vendors will mean changings to my brand set up.

March 3, 2022

They have a Quick easy design tool, and good pricing. App runs smooth with Shopify. All orders have been fulfilled and delivered as promised. Printers have well priced and good quality products but limited options. Would be five stars if I could find a little more business casual wear and/or all over print options from your U.S. based Printers.

Nov. 21, 2021

This app isn't bad, but it isn't one of the greats either. Theres some pretty common problems with platforms like this and they usually have to do with suppliers. To build a cohesive product line on printify, you will need upwards of 3 different suppliers (if you want totes/hats etc) and as a Canadian, running a Canadian based business, I do not understand why none of your North American suppliers carry decent tote bag or beanie options. It's just super limited and spread out, and as all the suppliers are spread out, so are all the items, so if a customer orders 3 items they are going to recieve 3 separate packages on 3 separate days, and pay shipping 3 times. It's entirely flawed in that sense. Other than that, there are just some basic front end design issues that make it annoying.

Sept. 13, 2021

Printify is improving a lot, but their lack on software development and checking the quality of their suppliers.

Aug. 8, 2021

You guys should look into other shirt making places features, and add some of them. Like the lines/cubes that show up to help you line up a product. Also bigger placement, and more options to add a design all over a product instead of just the little square. Thanks!

June 29, 2021

I love Printify products and prints but to be located in Europe doesn’t seem to be the best match with Printify. It applies higher shipment costs and longer waiting times for some products that are only produced in the States. That automatically makes those products unsaleable in Europe

April 18, 2021

I love what you guys have been doing. But I don't like that I can't you on the phone for support or help with an issue. Some people can't or don't like texting.

Dec. 4, 2020

Too many additional steps to add product to the store. Once you make the product you should be able to add the name and add to store. Not to go back in again and finish or edit the product to add to store. My personal opinion. Thanks.

Nov. 7, 2020

I subscribed to this app trying to use a coupon code that was giving me a one-month free Premium Membership. After subscribing, I was not able to apply the coupon anymore because, according to a Printify employee, that code was no longer valid - I had to trust them for telling me the truth on this one, though I still have my doubts on the coupon having had expired. When I saw the coupon was not working, I cancelled my subscription a couple of minutes later. And when I asked for a reimbursement, I was declined based on TOS that say "Please note that you must unsubscribe before the renewal date to avoid charges for the following month. Printify Premium Plan charges cannot be refunded." I tried explaining to them that this was not a RENEWAL but a NEW membership. When I asked for an exception, I was politely declined. Again. Because of this "customer service" I do not intend to use their services ever. So, my account still has a balance - credit that I received due to a subscription bonus - and it will stay there forever, actually for "as long as Printify exists". They suggested me to place a sample order to "benefit" from the bonus even after telling them I was not inclined to use their services ever. I would give them ZERO (NO) stars if possible! They have to westernize their services and make EXCEPTIONS, especially on exceptional cases! LIKE THIS ONE! UPDATE: I was contacted by one of the seniors who solved the problem and refunded the Premium Membership fee - though I received less than I was charged for because of the exchange rate. I do hope their employees will start acting on behalf of the customer and try to solve the problem by getting help from their seniors/superiors BEFORE reviews are posted by us - the customers. The employees should also be UPDATED on coupons validity. According to the senior who connected with me, the coupon is valid thru 2020. I changed my star rating from 1 star to 3 stars.

Oct. 15, 2020

TLDR: easy to use service with bad customer service. Great for beginners, not so much is you move lots of volume. *PROS: It is an easy to use, easy to integrate service with tones of manufacturers with a Varity of products! it is also more cost effective than the other POD apps. for its simplicity alone it deserves 3 stars *CONS: I feel bad for the suppliers that are teamed up with printify, because printify's lack of customer service is abhorrent. It took over 24 hours to get just a response in the chatbox. When customer service did respond they just sent me the FAQ about the issue as if I didn't think to look their already. I understand that Printify is really just a "middle man" POD service. As in they themselves dont have anything to do with the printing they just send the info to the provider. customer service is critical when you are the "middle man" and should really be their main front. the long que times terrible when trying to help one of YOUR customers out.

Oct. 14, 2020

Awesome everything... except Customer support was amazing at first. Had issues and they'd respond so well and reasonable amount of time. Months into this I'm not able able to get support. I do get replies but no support. My current issue has been going on for a month and has put me at a next to stand still. Files toggle in design. 9/4 to 10/14 all that's happened is different people responding asking how to help and nothing back. Today is the same, an email from someone different, yet again, asking, yet again, what to do to help. How can I add product? Issues happen with eCommerce, I get ya. Today is day 3 of products not wanting to publish so I change my 4 to a 3. But how long should actual support take, a month? Wonderful app that they improve on all of the time, but if you ever need support, perhaps proceed with caution.

Oct. 7, 2020

I have mixed feelings regarding this app as of now. I think one of the main keys is learning how to use them. Recently customer service hasn't been responsive and that's never good. I've reached out 4 times regarding a product from T shirt and Sons and still haven't received an answer. Please pay attention to Shipping cost as it will burn your profits if you're not aware. It can be very misleading when its not included in the ""profit section". Printify has been good about reprints but in my opinion there has been too many for my liking. I like the merchandise you can design as they have many options. Make sure if you're in the US, you don't use a print provider outside of the US unless its for a jacket or shoes. Anything else you should find local. This will help you with shipping and delivery. To be determined as of right now. I've been doing a lot of samples to see how the process goes on my end before I roll it out to the customer.

Sept. 8, 2020

Things were going great for a while and all of a sudden it would take hours to publish an item. (#998 in the queue) I disconnected and reconnected the store and now all my items are unpublished. No idea what is going on....

Aug. 19, 2020

I am on my 10th Misprint in a month out of approx. 20 t-shirts. Vendors are hit or miss. Some do good work others poor work. You pay the price finding out. They do not have a handle on their business. All vendors should do QC on items going out the door. if you can not make a professional product then stop selling defective products. There is no excuse.

June 22, 2020

Order arrived damaged and after 35 days. Customer service is slow. Website looks fresh and clean but that's about it. No more Printify for my store and customers!

June 8, 2020

We like your service however, we now have orders that are 2 months old and still not printed yet. We understand the delays with the coronavirus shutdowns, but to have orders that are waiting for 2 months before even printing is not acceptable. We have written to your support 4 times and have not heard back. Is your service shut down?

June 12, 2020

Update: Printify finally reached out to me, I understand this pandemic has caused a lot of difficulty for many businesses and am updating my review to 3 stars. Original review: I’ve contacted them multiple times about tracking information appearing false, my customers are very concerned when tracking has not updated in a 2-5 weeks on multiple orders. When asked why my products aren’t shipping or tracking is invalid they blatantly lie about how long my item has been sitting with no movement stating 5 days when it’s been well over a month. When asked about false tracking for other orders they give me zero answers just telling me to check back in a month with the Local post office. Chat bot is missing I’ve already submitted issues for those products so it seems I’m now unable to make inquiries. I’ve tried multiple times to submit via help center and then am told I’m already being helped so they can’t help me. So ridiculous ever other print on demand company I’ve used during this pandemic has delivered my products, given valid tracking and excellent customer service . Not printify hopefully my customers receive their items it’s doubtful though at this time.