All reviews

Rating Breakdown

  • 5
    97% (189 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (192)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2024

The customer support from this company is second to none. Ercan has personally gone through the software from top to bottom, and unlike most companies, suggested the package that is actually right for us, rather than trying to sell us the most expensive version. By doing this it allows us to grow and upgrade when we actually need to and make it incredibly viable. We tried other price tracking software systems before and the function and capabilities of Prisync is a no brainer. We look forward to working with Ercan and Prisync and are very happy with the what has been provided so far!

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

I had a great experience with Ercan from Prisync during our demo. He was incredibly helpful and knowledgeable, tailoring the session to my specific needs. Having been shown the differnt options: URL, Channel, Hybrid I'd say Prisync itself is an excellent pricing optimization tool that makes tracking competitor prices easy and provides valuable insights for improving our pricing strategies. I highly recommend both Ercan and Prisync for anyone in e-commerce!

Store

Revital

Using app

6 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 3, 2024

Excellent for competitor analysis and Dynamic pricing. Ensures that you're always being competitive when it comes to price and you know where you're positioned in the market.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

We started using Prisync about 3 months ago after using a different app to help us monitor competitor prices. We have found the Prisync system is far more intuitive, more reliable and more advanced than the other system. But the big winner is the support. Ercan and the team were incredibly helpful whilst we trialled and set up the system with responses always within 24 hrs. So far we are very happy with both the app itself and the support we have received.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Fabulous Support, Exactly what we were looking for and very well explained. The custom plan gave us everything we needed. 1 on 1 Support calls and online help is a massive bonus as we navigate our way through the App and learn more. So far it's much better than any other Shopify pricing App we have used and tested before. As with all of these applications its only ever as good as the information and effort you put in, and some mismatches are to be expected. Highly Recommended.

Store

LUX-HOM

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

We’ve been using this price-tracking app for our eCommerce business, and overall, it’s been a game-changer for staying ahead of the competition. The app does exactly what it promises — monitors competitor prices in real time and allows us to adjust our pricing quickly and efficiently. The dashboard is intuitive and well-designed. We can easily see competitor price trends, set up rules for automated pricing adjustments, and track our own pricing performance over time. The app does an excellent job of keeping us up-to-date with competitors' prices across various platforms. The price alerts are a lifesaver, especially in such a fast-paced market. One of the best features is the rule-based price adjustments. We’ve set specific rules so that our prices automatically adjust based on certain conditions, which has saved us a lot of manual work. There is a room for improvement, too. While the real-time updates are great, I’ve noticed occasional delays or inaccuracies in the competitor price data. It’s not a dealbreaker, but it does mean I can’t rely entirely on the automation without double-checking the data. And finally thanks for the customer support, who are very helpful about onboarding and understanding the platform and plans.

Store

Kidsy

Using app

About 2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

July 8, 2025

I’ve tested several competitor price tracking tools, and Prisync is the best. It’s incredibly easy to match prices, and you can even link specific URLs to ensure accurate comparisons. The team at Prisync is also fantastic, always quick to respond and very helpful on live chat. They offer a 14-day free trial, so I’d highly recommend giving it a try!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to be your top choice! 🥰 Glad Prisync’s price matching and live chat support are making a difference. Thanks for your recommendation—we’re always here to help! 💚

5 / 5 Share

Aug. 20, 2024

Prisync is exactly what you need from a pricing software. Ercan is quick and easy to communicate with and helpful at every stage.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

It’s great to know Prisync is hitting the mark for you! 🔥❤️ We’re pleased that our teams' communication and support have been top-notch for your needs. If there’s anything more we can do to assist you, feel free to reach out anytime!

5 / 5 Share

Aug. 9, 2024

Prisync's updated user interface is highly intuitive, making our price management process much more efficient. The app’s feature of automatically listing competitor URLs on Google Shopping makes it significantly easy and convenient to use. We greatly appreciate Ercan's exceptional ongoing support during our trial period.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're excited to hear that you’re finding our updated user interface intuitive and that the automatic listing of competitor URLs on Google Shopping is enhancing your price management process.💙 It’s fantastic to know that Ercan's support made a positive impact during your trial period. We’re here to ensure you have the best experience possible, so if you need anything else, just let us know! 🫶

5 / 5 Share

July 30, 2024

Brilliant customer support who will help onboard you and assist with any issue or questions you have. the system its self is very good at monitoring and repricing your products so that you are competitive in the marketplace.

Using app

About 2 months

Total reviews

5

Average rating

3.8

Developer Reply

Glad to hear Prisync is helping you stay competitive and that our support team has been helpful! We're always here if you need anything—thanks for your support! ❤️

5 / 5 Share

July 26, 2024

The best competitor price tracking tool! We had been doing everything manually before but Prisync made it so easy for us. Their team is very helpful as well and always very fast in answering the mails and assisting with the onboarding process. Would definitely recommend to any company which is in need of a price comparison/tracking tool!

Using app

12 days

Total reviews

8

Average rating

4.4

Developer Reply

We truly appreciate your kind words! Glad Prisync has streamlined your pricing and that our team has been helpful. Your recommendation means a lot—thank you for choosing us! 💚

5 / 5 Share

July 23, 2024

The customer service has been a huge help and the platform works well. We still do have to manually input the links from our competitors into the app, but a few hours after you submit it, it tells you the price. If not they have an easy way to submit a claim to get it corrected. Haven't had an issue with the dynamic pricing either. One thing to keep in mind is that there is no field for the MAP pricing. We have developed a workaround for it outside of the app, but that would be the one thing I would recommend they add.

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your detailed feedback! We're glad to hear that our customer service team has been helpful and that the platform is working well for you. We appreciate your understanding and we are always looking for ways to improve the experience. It's great to know that you've found a workaround for MAP pricing, and we’ll definitely take your suggestion into consideration for future updates. Your insights help us make Prisync better for everyone, so thank you for sharing! ❤️

5 / 5 Share

July 21, 2024

Prisync is an invaluable tool for any Shopify e-commerce store looking to stay ahead in the competitive market. This app excels at tracking competitors' prices and dynamically adjusting your own prices ensuring you remain competitive at all times. Stay Competitive Save Time Increase Profits

Using app

13 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 9, 2024

The tool is really helpful; it gives great data insight and is super easy to use. Their customer service is absolutely amazing; they reply super fast and help you along the way! When you are a retailer, it is not easy to track competitors' prices regularly but with Prisync, it makes it effortless.

Store

PURISH

Using app

15 days

Total reviews

11

Average rating

4.9

Developer Reply

We’re genuinely delighted to hear that you’ve had such a positive experience with our tool and customer service. Knowing that Prisync has made tracking competitors’ prices effortless for you is incredibly rewarding for our team. 🤩 Our goal is to simplify the complex task of price tracking and provide insights that are not just useful, but also easy to access and understand. It’s fantastic to hear that we’re hitting the mark for you 💞

5 / 5 Share

March 7, 2025

This is the best app hands down if you want to remain competitive. Good job!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 🫶 Prisync is super happy to hear that you find our app useful for maintaining competitive pricing. Your support and encouragement mean a lot to us. Please feel free to reach out if you have any suggestions or need further assistance. We're always here to help! 💪

5 / 5 Share

May 30, 2024

This is a crucial tool in any business' arsenal, whether you are a manufacturer, retailer or consultancy. The dashboard is seamless and easy to use and technical/customer support is outstanding.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 💕 We're so happy to hear that our tool plays a vital role in your business operations and that you find the dashboard easy to use. Our team is committed to providing excellent support, and we really value your feedback. We're always here to help you if you ever need anything! 🫶

5 / 5 Share

May 14, 2024

Best tool for a competitive marketplace. It takes the hard work out for us. The customer service is amazing as well. Always ready and happy to assist.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Best tool for a competitive marketplace❤️ We're thrilled to hear that our tool and customer service are meeting your needs. Your feedback motivates us to continue delivering the best experience possible. 😇

5 / 5 Share

April 26, 2024

Aplicação muito útil e eficaz. Faz exatamente o que é esperado. Tem uma curva de aprendizagem curta e é bastante user friendly. Recomendo.

Using app

20 days

Total reviews

2

Average rating

4.5

Developer Reply

Muito obrigado pela sua ótima avaliação! 💙 Ficamos felizes em saber que considera a nossa aplicação útil e eficaz, e que ela atende às suas expectativas. É maravilhoso saber que a curva de aprendizagem é curta e que a aplicação é fácil de usar. Agradecemos muito a sua recomendação e por escolher o Prisync!

5 / 5 Share

April 18, 2024

Geweldige tool voor het in kaart brengen van het prijs-landschap via shopping. Ook fijn om de minimum-prijzen in te kunnen stellen door middel van de minimum marge.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor je geweldige review! 🫶 We zijn blij dat je onze tool nuttig vindt en de minimummarge functie waardeert. Jouw feedback betekent veel voor ons. Dank je wel voor het kiezen van Prisync! 🧡

5 / 5 Share

April 16, 2024

I have used several different dynamic pricing apps (including some very expensive ones), but Prisync is definitely my favorite; it is user-friendly, has clear and useful reports, and above all, it works as it's marketed. Also their team is very helpful and assisted us with the initial set-up. I hardly ever give any reviews, but - credit when credit is due.

Using app

About 18 hours

Total reviews

9

Average rating

4.6