All reviews

Rating Breakdown

  • 5
    97% (187 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

May 11, 2023

App does as promised. Works well, C/S is responsive, worth the money to get the visibility into competition and where we rank.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review. 🙏

5 / 5 Share

May 9, 2023

This app has been super helpful, we have been able to stay competitive with the app, the support has also been amazing!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear that you've had an amazing experience with our app & support team. 🤓 Our team is always here to help 😇

5 / 5 Share

April 12, 2023

We have been using this app for a while, perfect to ensure our prices are always sharp and we can offer our customers the best prices in the market. Saves us hours every week.

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 4, 2023

Arleen was amazing and followed up regularly. They customised the app due to some issue with some URL which had advanced script running. in the end it was the better option and wokring well.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your positive review! At Prisync, we prioritize providing a seamless experience for our customers. We're glad that you had a pleasant experience! If you have any further questions or need assistance in the future, please reach out to us. We genuinely appreciate your support. ☺️

5 / 5 Share

March 31, 2023

Gives incredible insight into price position and competitiveness within the market and is much easier to use than other price comparison engines I've tried

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

We are glad to hear about your experiences! It makes us happy when you say that Prisync enables you to stay competitive in the market🙌

5 / 5 Share

March 28, 2023

Works great with Shopify. I am finally able to have pricing automatically adjusted in my store based on the guidelines that I set.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are happy to hear that you are satisfied with our service and that you can adjust your prices automatically! 😊

5 / 5 Share

March 10, 2023

This app is brilliant and the customer service is amazing. They got straight back to me on all my queries and did a Zoom call to take me through the optimisations. We have a large store and in today's climate when prices are constantly changing having a price sync software is a must have if you are on a marketplace like Google, Amazon etc. so I would definitely recommend this. I was surprised how much difference it made to our ranking.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! It’s great to hear that pricing made such a difference in your ranking!🤩 Don’t hesitate to reach us if you have any questions regarding to Prisync.

5 / 5 Share

March 8, 2023

Amazing tool and even more amazing customer service. every question is responded quickly and with very high knowledge of their tool. This tool is everything we search for in a price scraper. Would recommend to everyone.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this review. It’s great to hear that our services meet your expectations. Our team is always ready to help in case you need! 😊

5 / 5 Share

Feb. 16, 2023

PriSync as a product simply works and the team who support it are on the ball and rapid to respond to queries. Highly recommended and can't wait to see what's next on the roadmap as new functionality is very impressive.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experiences. We hope the best in your journey! If you need any help don’t hesitate to reach out to our team😊

5 / 5 Share

Feb. 13, 2023

The team, especially Mustafa is extremely helpful! Highly recommend this app. Functional and also adaptable. The customer support is exceptional.

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this review! It’s great to hear that you are satisfied with the service. Our team is always ready to help🤓

5 / 5 Share

Jan. 30, 2023

Prisync has been a great app to help support our business and stay ahead of our competitors. The customer support team works with you to ensure that you are set up and ready to go with support always actioning items so quickly.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Great app, and the devs and customer support really work on making sure the competitive links you're using are working perfectly with what you're trying to achieve. Biggest highlight was the account rep and the amount of dedication and support you will receive though. Our account rep, Sanda Macic, gave us nonstop assistance and support with all the objectives we need to target. Would highly recommend this app if your business has multiple online competitors you need to keep up with and save time on some manual labor.

Using app

3 months

Total reviews

6

Average rating

3.8

5 / 5 Share

Jan. 11, 2023

AMAZING THIS IS THE APP WE HAVE ALWAYS BEEN LOOKING FOR. It does everything we want, it crawls sites for lower prices and has pretty easy reporting to notify us of these price changes.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

PriSync's dynamic pricing option has helped us stay ahead of our competitors. We are yet to explore the new features added recently; however, with our experience, we have no doubt that it would help us explore better. While using an application, it is also imperative that we are getting adequate support, which in PriSync's case is amazing. PriSync has an amazing support team working under highly skilled account managers and we would like to mention that we really appreciate the support received from our Account Manager, Mr. Mustafa who possess great skills handling with customers, whether it is a newly onboarded client or an existing client, his professional approach helping clients has been commendable. Amazing job...

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Great experience all round - the trial period was more than enough time to understand how the solution could benefit our business. Ercan was very helpful throughout the setup period and was always on hand to answer questions that I had. Prisync takes all of the heavy lifting out of what was an extremely labour intensive task to ensure our pricing was competitive. The dynamic price rules mean that we can ensure that we are never missing out on any sales to competitors whilst remaining profitable. Highly recommend.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review & recommending us! We are happy to hear that you are satisfied with our service and use our features in the best possible way😊

1 / 5 Share

Jan. 4, 2023

Weeks after deleting this app, they keep sending me emails with no way to unsubscribe. They refuse to remove my account or stop the emails.

Using app

8 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Dear Smart Gear team, I am Burc - the CEO of Prisync. Firstly, I am sorry for the whole experience you went through. Our team was trying to ensure that you were not missing some key functionality you could not experience during the free trial & wanted to communicate that with you after your 14-day free trial with us. This proactive approach was rewarded many times with 5-star reviews from our merchants worldwide - sad that it worked in quite the opposite way for you. All communication was stopped on the same day you requested that. Your Shopify-integrated account was removed the very instant when you uninstalled our app. We - small businesses worldwide - all need more positive energy throughout this challenging year. Therefore I am sending you all the best wishes from the Prisync team & wish you a very successful business year. Keep in mind that we're open to dialogue whenever you permit us again - and this time, we'll make sure that you set the tone. :)

5 / 5 Share

Dec. 21, 2022

This is a fantastic app, takes all the leg work out of checking prices manually which gives are company more time to focus on servicing our customers. I got to deal Ercan from the team and he was very polite, helpful and showed me step my step how to use the app to maximize making profit on the products we sell. I am really looking forward to use this product going forward.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

It’s great to hear that our service makes your job easier and you can focus on other areas to improve your online store! Thank you for this great review! 😊

5 / 5 Share

Dec. 19, 2022

Helpful customer service for onboarding, very reasonable pricing and an overall excellent app for price monitoring.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to hear that you are satisfied with our service! Our team is always here and ready to help. 😊

5 / 5 Share

Nov. 28, 2022

This app has a great user interface. I had never used the app before and I was able to immediately understand how to apply its features to automate our product prices based on dynamic rules

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review😊 It’s great to hear that you find our service easy to use and apply. If you need any help our team is always ready to help!

5 / 5 Share

Nov. 17, 2022

Really great app at allowing us to track competitor pricing in the market quickly & easily. The tool/app itself is very easy to use and we have had brilliant customer support so far. Would recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review. We are happy to hear that we can make your job easier when it comes to pricing. Fulfilling our customers’ needs is the priority for our team! 😊