All reviews

Rating Breakdown

  • 5
    97% (187 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2022

Great price monitoring as well as Shopify repricing and a very friendly and flexible support team. We have checked several price monitoring services and many are very expensive and have a high ongoing cost and Prisync offers us the level of detail and flexibility we need. Prisync offers 3 models of monitoring channel based, URL based or Hybrid. We are on a Hybrid plan which allows for finding new competitors, marketplaces as well as monitoring specific URLs manually. Within the 14 days free trial we tested the different setups and then agreed on the plan best suited to our needs and budget. the team did extend our trial period at no extra cost which was very helpful to be sure that this is the right tool. I found that Prisync costs roughly a tenth of rivalling tools, so it's great value for money. There are limits on the products that can be monitored, but no limits on the number of competitors to track against which is great for our business. It does take about a week for the tool to learn and aggregate competitors before the result can be fully evaluated. I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify based on pricing across Google Shopping, Amazon, eBay as well as manually added URLs of known competitors. We can track the price history and spot trends with the reporting that can be per product, brand or collection. You also get a dedicated account manager and support team that is at hand to help via email, chat, zoom or phone call and have found the team to be very helpful and responsive.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this insightful and informative review! ๐Ÿ™ We are glad to hear that you have a great experience with Prisync๐Ÿค“ Our team is always here for you to offer the best solution and pricing plan for you to get the best out of Prisync! โ€œI would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopifyโ€ hearing that made us very happy! Our team is here to help whenever you need! ๐Ÿ‘‹

5 / 5 Share

Oct. 21, 2022

Good apps, clear format, easy use, fast responsive. Amazing support, Ercan is friendly and patient. Will definitely recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! โ™ฅ๏ธ We are more than happy to hear your kind words about ease of use and support! ๐Ÿ™Œ

1 / 5 Share

Oct. 20, 2022

I downloaded their app to see if it would help. I did not have a chance to use it and I was charged $199. When I scan through the app store and find apps I want to try there should be a place to keep them until I'm able to use

Using app

21 days

Total reviews

3

Average rating

3.7

Developer Reply

We are so sorry for your experience. As stated at the beginning of the free trial, after 14 days, you get charged our standard fees automatically - unless you uninstall the app. However, we have a 100% unconditional refund policy in your case & would be happy to help you with an immediate refund of that automatically charged $199.

5 / 5 Share

Oct. 20, 2022

Great app, and amazing support! They helped me everytime i need it with products import and tutorials on how to use it better! Working correctly and smoothly! Thanks

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! Our team is always ready to help! ๐Ÿค“

5 / 5 Share

Oct. 19, 2022

Great app, very impressed with the results. We constantly needed to update our prices to stay ahead of our competitors...Prisync put a stop to this and has put us in great position within our sector.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Itโ€™s great to hear that you can stay ahead of your competitors by using Prisync! ๐Ÿš€ Thank you for sharing your experiences! ๐Ÿ˜Š

5 / 5 Share

Oct. 18, 2022

Sanda at Prisync was very helpful in getting me setup with their tool. In fact, she went above and beyond. She was able to help me import all of my products, then created a custom plan based on the actual matched products. I highly recommend using Prisync. It will make your life so much easier and save you lots of time when it comes to researching and matching your competitor's pricing.

Using app

3 months

Total reviews

10

Average rating

4.0

Developer Reply

Thank you for your review! We are happy to hear that you are satisfied with the onboarding process. โœจ ๐Ÿค“

5 / 5 Share

Oct. 7, 2022

Very Good tool and friendly team. Ercan from Prisync was very helpful from start. They do take your feedback seriously!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this review! Prisync team is always here to help๐Ÿ˜Š

5 / 5 Share

Oct. 5, 2022

I can't rate the on-boarding and support team more highly. I was looking to move from my current price checking provider Price2spy and after doing quite a bit of research and comparison I came across Prisync. I found they offered the right balance between functionality and value for money. The main reason for choosing these guys is the ease of use of their system and speed of integration. Even with some of the extra complications with my website and custom bundles the on-boarding team were able to quickly understand the issues and provide a suitable solution. I have no reservation in recommending these guys to anyone looking for an automated price tracking system.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Weโ€™re glad to hear those kind words & great review! ๐Ÿคฉ Our team is always here to help you and meet your needs.

5 / 5 Share

Sept. 29, 2022

A useful app providing up to date pricing information on your competition. The customer support is very quick and responsive.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for this review. ๐Ÿ˜‡ Quick response is something we really care at Prisync. Our team is here to support and meet your needs! ๐Ÿ™Œ

5 / 5 Share

Sept. 29, 2022

Very helpful support team helped us set up Prisync and walked us through all the options the tool offers. Great features and great support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review! ๐Ÿ˜‡ Our team is here to support you anytime. ๐Ÿ™Œ

5 / 5 Share

Sept. 22, 2022

Their team is incredible helpful and platform works as described. They also will work with your store to customize a plan that makes most sense for you.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for this great review! Fulfilling customers' needs is the priority of our team ๐Ÿ™Œ

5 / 5 Share

Sept. 9, 2022

The tool works wonderfully and the support is always on hand! - Import works well - The PriceSmart rules are good to configure

Store

inspire

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the insightful review. ๐Ÿ˜‡ โ€™โ€™The tool works wonderfully and the support is always on hand!โ€™โ€™ This is something we really care about at Prisync. ๐Ÿค“

5 / 5 Share

Sept. 9, 2022

Prisync is a great tool for price comparison, super easy to use and saves my team a lot of time every day. Their support team is also great, always getting back to me very quickly and helping me with any possible issues. We are very happy with their service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Weโ€™re glad to hear these kind words! Our team is always here to help! ๐Ÿ™Œ

5 / 5 Share

Aug. 23, 2022

Great app to monitor and manage pricing. I have tested several other similar platforms and Prisync seems to be the most suiting and cost effective one for us. While other platforms might be more appealing visually Prisync is really easy to handle! You can sync your products directly with your shopify product catalog - what other platforms I tested couldn't do and it is more focused on competitors and not so much on market places which is a plus for us!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review! Weโ€™re happy that youโ€™re satisfied with our service and find it easy to use. ๐Ÿ™Œ

5 / 5 Share

Aug. 22, 2022

We was torn between using price mole and prisync having booked a teamviewer call with Ercan (super helpful) who showed me some of the features prisync has to offer we ended up going with them. The dashboard is simple to navigate and very informative. Ercan never tried to oversell the subscription in fact he recommended we use a cheaper plan for the time being until we familiarise ourselves with the platform. Really appreciate the help and advice.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. ๐Ÿฅฐ Our team is always here to help (including Ercan ๐Ÿค“)!

5 / 5 Share

Aug. 18, 2022

Great app to manage pricing. Having tried others (pricemole etc.) in the past this is the most intuitive to use and the google shopping scrapper is really useful and saves us a lot of time against manually adding product links to each individual product. It automatically finds all our products and our competitors and then allows us to choose our key competitors to price against. The daily reporting feature also gives the entire team key information to allow us to make strategic decisions. Customer support has also been outstanding and fast to respond.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind & informative words! ๐Ÿฅฐ Weโ€™re glad to hear that our service makes your job easier. ๐Ÿ™Œ

5 / 5 Share

Aug. 17, 2022

Sandra and Gizem have been super helpful in getting Prisync for Shopify set up! I expect to see the first repricing of my inventory any time now. Based on the rules I set up this should create a great impact on my sales!

Using app

4 months

Total reviews

20

Average rating

4.5

Developer Reply

We're glad that you've satisfied the onboarding process! ๐Ÿค“ Our team is always ready to help whenever you need. ๐Ÿงšโ€โ™‚๏ธ

5 / 5 Share

Aug. 12, 2022

Great app for dynamic pricing. The customer support is great and super helpfull. if you have any question they response very quickly.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

" If you have any question they response very quickly." ๐Ÿค™ This is something we really care for as Prisync. Thank you for the kind words! ๐Ÿ˜Š

5 / 5 Share

Aug. 11, 2022

Everyone should have this app, Customer service is great and they are always there to help and even push you to use all the features. Thank you guys for being patient with me,lol

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Reading these words making us very happy! ๐Ÿฅฐ Thank you for this! We are here to help any time for sure. ๐Ÿ’ช

5 / 5 Share

Aug. 9, 2022

This app is great for keeping an eye on our competitors. Customer service has also been brilliant with very quick responses!

Using app

15 days

Total reviews

1

Average rating

5.0