All reviews

Rating Breakdown

  • 5
    98% (195 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Jan. 11, 2023

AMAZING THIS IS THE APP WE HAVE ALWAYS BEEN LOOKING FOR. It does everything we want, it crawls sites for lower prices and has pretty easy reporting to notify us of these price changes.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

PriSync's dynamic pricing option has helped us stay ahead of our competitors. We are yet to explore the new features added recently; however, with our experience, we have no doubt that it would help us explore better. While using an application, it is also imperative that we are getting adequate support, which in PriSync's case is amazing. PriSync has an amazing support team working under highly skilled account managers and we would like to mention that we really appreciate the support received from our Account Manager, Mr. Mustafa who possess great skills handling with customers, whether it is a newly onboarded client or an existing client, his professional approach helping clients has been commendable. Amazing job...

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Great experience all round - the trial period was more than enough time to understand how the solution could benefit our business. Ercan was very helpful throughout the setup period and was always on hand to answer questions that I had. Prisync takes all of the heavy lifting out of what was an extremely labour intensive task to ensure our pricing was competitive. The dynamic price rules mean that we can ensure that we are never missing out on any sales to competitors whilst remaining profitable. Highly recommend.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review & recommending us! We are happy to hear that you are satisfied with our service and use our features in the best possible way😊

1 / 5 Share

Jan. 4, 2023

Weeks after deleting this app, they keep sending me emails with no way to unsubscribe. They refuse to remove my account or stop the emails.

Using app

8 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Dear Smart Gear team, I am Burc - the CEO of Prisync. Firstly, I am sorry for the whole experience you went through. Our team was trying to ensure that you were not missing some key functionality you could not experience during the free trial & wanted to communicate that with you after your 14-day free trial with us. This proactive approach was rewarded many times with 5-star reviews from our merchants worldwide - sad that it worked in quite the opposite way for you. All communication was stopped on the same day you requested that. Your Shopify-integrated account was removed the very instant when you uninstalled our app. We - small businesses worldwide - all need more positive energy throughout this challenging year. Therefore I am sending you all the best wishes from the Prisync team & wish you a very successful business year. Keep in mind that we're open to dialogue whenever you permit us again - and this time, we'll make sure that you set the tone. :)

5 / 5 Share

Dec. 21, 2022

This is a fantastic app, takes all the leg work out of checking prices manually which gives are company more time to focus on servicing our customers. I got to deal Ercan from the team and he was very polite, helpful and showed me step my step how to use the app to maximize making profit on the products we sell. I am really looking forward to use this product going forward.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

It’s great to hear that our service makes your job easier and you can focus on other areas to improve your online store! Thank you for this great review! 😊

5 / 5 Share

Dec. 19, 2022

Helpful customer service for onboarding, very reasonable pricing and an overall excellent app for price monitoring.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to hear that you are satisfied with our service! Our team is always here and ready to help. 😊

5 / 5 Share

Nov. 28, 2022

This app has a great user interface. I had never used the app before and I was able to immediately understand how to apply its features to automate our product prices based on dynamic rules

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review😊 It’s great to hear that you find our service easy to use and apply. If you need any help our team is always ready to help!

5 / 5 Share

Nov. 17, 2022

Really great app at allowing us to track competitor pricing in the market quickly & easily. The tool/app itself is very easy to use and we have had brilliant customer support so far. Would recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review. We are happy to hear that we can make your job easier when it comes to pricing. Fulfilling our customers’ needs is the priority for our team! 😊

5 / 5 Share

Oct. 21, 2022

Great price monitoring as well as Shopify repricing and a very friendly and flexible support team. We have checked several price monitoring services and many are very expensive and have a high ongoing cost and Prisync offers us the level of detail and flexibility we need. Prisync offers 3 models of monitoring channel based, URL based or Hybrid. We are on a Hybrid plan which allows for finding new competitors, marketplaces as well as monitoring specific URLs manually. Within the 14 days free trial we tested the different setups and then agreed on the plan best suited to our needs and budget. the team did extend our trial period at no extra cost which was very helpful to be sure that this is the right tool. I found that Prisync costs roughly a tenth of rivalling tools, so it's great value for money. There are limits on the products that can be monitored, but no limits on the number of competitors to track against which is great for our business. It does take about a week for the tool to learn and aggregate competitors before the result can be fully evaluated. I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify based on pricing across Google Shopping, Amazon, eBay as well as manually added URLs of known competitors. We can track the price history and spot trends with the reporting that can be per product, brand or collection. You also get a dedicated account manager and support team that is at hand to help via email, chat, zoom or phone call and have found the team to be very helpful and responsive.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this insightful and informative review! 🙏 We are glad to hear that you have a great experience with Prisync🤓 Our team is always here for you to offer the best solution and pricing plan for you to get the best out of Prisync! “I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify” hearing that made us very happy! Our team is here to help whenever you need! 👋

5 / 5 Share

Oct. 21, 2022

Good apps, clear format, easy use, fast responsive. Amazing support, Ercan is friendly and patient. Will definitely recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! ♥️ We are more than happy to hear your kind words about ease of use and support! 🙌

1 / 5 Share

Oct. 20, 2022

I downloaded their app to see if it would help. I did not have a chance to use it and I was charged $199. When I scan through the app store and find apps I want to try there should be a place to keep them until I'm able to use

Using app

21 days

Total reviews

3

Average rating

3.7

Developer Reply

We are so sorry for your experience. As stated at the beginning of the free trial, after 14 days, you get charged our standard fees automatically - unless you uninstall the app. However, we have a 100% unconditional refund policy in your case & would be happy to help you with an immediate refund of that automatically charged $199.

5 / 5 Share

Oct. 20, 2022

Great app, and amazing support! They helped me everytime i need it with products import and tutorials on how to use it better! Working correctly and smoothly! Thanks

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! Our team is always ready to help! 🤓

5 / 5 Share

Oct. 19, 2022

Great app, very impressed with the results. We constantly needed to update our prices to stay ahead of our competitors...Prisync put a stop to this and has put us in great position within our sector.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

It’s great to hear that you can stay ahead of your competitors by using Prisync! 🚀 Thank you for sharing your experiences! 😊

5 / 5 Share

Oct. 18, 2022

Sanda at Prisync was very helpful in getting me setup with their tool. In fact, she went above and beyond. She was able to help me import all of my products, then created a custom plan based on the actual matched products. I highly recommend using Prisync. It will make your life so much easier and save you lots of time when it comes to researching and matching your competitor's pricing.

Using app

3 months

Total reviews

10

Average rating

4.0

Developer Reply

Thank you for your review! We are happy to hear that you are satisfied with the onboarding process. ✨ 🤓

5 / 5 Share

Oct. 7, 2022

Very Good tool and friendly team. Ercan from Prisync was very helpful from start. They do take your feedback seriously!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this review! Prisync team is always here to help😊

5 / 5 Share

Oct. 5, 2022

I can't rate the on-boarding and support team more highly. I was looking to move from my current price checking provider Price2spy and after doing quite a bit of research and comparison I came across Prisync. I found they offered the right balance between functionality and value for money. The main reason for choosing these guys is the ease of use of their system and speed of integration. Even with some of the extra complications with my website and custom bundles the on-boarding team were able to quickly understand the issues and provide a suitable solution. I have no reservation in recommending these guys to anyone looking for an automated price tracking system.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad to hear those kind words & great review! 🤩 Our team is always here to help you and meet your needs.

5 / 5 Share

Sept. 29, 2022

A useful app providing up to date pricing information on your competition. The customer support is very quick and responsive.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for this review. 😇 Quick response is something we really care at Prisync. Our team is here to support and meet your needs! 🙌

5 / 5 Share

Sept. 29, 2022

Very helpful support team helped us set up Prisync and walked us through all the options the tool offers. Great features and great support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review! 😇 Our team is here to support you anytime. 🙌

5 / 5 Share

Sept. 22, 2022

Their team is incredible helpful and platform works as described. They also will work with your store to customize a plan that makes most sense for you.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for this great review! Fulfilling customers' needs is the priority of our team 🙌

5 / 5 Share

Sept. 9, 2022

The tool works wonderfully and the support is always on hand! - Import works well - The PriceSmart rules are good to configure

Store

inspire

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the insightful review. 😇 ’’The tool works wonderfully and the support is always on hand!’’ This is something we really care about at Prisync. 🤓