All reviews

Rating Breakdown

  • 5
    98% (195 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Dec. 26, 2021

We use the Prisync App to get up-to-date with our pricing. We used to do our competitor pricing analysis manually and it was so tedious and time consuming. It has saved us so much time and the reporting system is excellent. We also like that it is fully integrate with our online store. The best thing about Prisync though is not so much that they have an excellent working system. It is their customer support that really makes them stand out amongst other software companies in the market. I especially find Seda absolutely helpful and very informative. I have never used Prisync before and she has been wonderfully patient in explaining the step-by-step process. Excellent product and the best Customer Service!!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 🥰 Customer support is one of our priorities.🤞 Glad to hear that you had a satisfying experience through your panel creation process! :)

5 / 5 Share

Dec. 7, 2021

In a market that is price sensitive and highly competitive, Prisync gives us our "ticket to play". Special thanks to the support team who made setup seamless and is extremely responsive if there are any issues.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Great catchphrase! 😯 😍 We are delighted to hear that you had a satisfying experience with Prisync. Our team is always here to help! ☺️

5 / 5 Share

Dec. 6, 2021

In a fast paced competitive market, to have the ability to stay price competitive automatically should be a game changer. Thank you to Ercan for the great service during the setup.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

We are thankful that you took the time out to leave us this great review! 😇

5 / 5 Share

Dec. 3, 2021

The app overall is good and it works properly. Special mention for the customer service, that was really good. The customer service provided as much help as possible at the beginning to help you use and understand the app.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your great review! Customer support is one of the main priorities of Prisync. Glad to hear that you've easily set up & gotten fast support! 😇

5 / 5 Share

Dec. 2, 2021

We are a small independent so keeping up with competitor pricing is time consuming, so this app is a must if you have comparable products sold in many other competitors, There are many options to go through and the team at Prisync were always there to help in the background even doing a lot of the work for you if you get stuck, I would recommend taken some time with Ercan at Prisync as he is so helpful and then you can get the app working for you, letting you know who is cheaper and allowing you to react fast, you can even set the price to automatically change if you wish. Thank you Ercan for all your help so far :)

Using app

20 days

Total reviews

4

Average rating

4.5

Developer Reply

You've explained better than our marketing team! 🤓 Thanks for such a great review! 🤩

5 / 5 Share

Nov. 29, 2021

Sanda At Prisync has helped and spent so much time with me getting everything set up! absolutely amazing customer service with live calling and plan appropriation! :)

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Great to hear you had a pleasant onboarding experience with our team! :) We are always here to help you whenever you need! 🤓

5 / 5 Share

Nov. 19, 2021

This app has many features for both a beginner and advanced. I particularly like the csv export after price matching. Support is excellent

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

We are more than happy to hear that! 🙂

5 / 5 Share

Nov. 19, 2021

The app does exactly what we were looking for and the support is outstanding. We are now able to monitor our competitor prices and adjust ours accordingly.

Using app

7 months

Total reviews

11

Average rating

4.6

Developer Reply

Thanks for your great review! Our team is always here, whenever you need! 🤩

5 / 5 Share

Nov. 16, 2021

This app is the best pricing app in practice. It is a complete range of dynamic pricing and individual setup possible. The customer service is fast, competent and very friendly annd accommodating.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are delighted to know that our pricing intelligence & dynamic pricing tool satisfied your needs! 😇

5 / 5 Share

Nov. 15, 2021

Fantastic tool to enable effective pricing strategies. Also amazing at helping identify competitors and their pricing models. Further more 5* customer service!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. :) You made our Customer Success Team's day! 🥳

5 / 5 Share

Nov. 15, 2021

Works well - support team are responsive and have helped us deploy this at scale and iron out a few issues to correctly map competitors - would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear back such positive feedback! :)

1 / 5 Share

Nov. 10, 2021

Pointless App ...Charge you 129$ so I will give the app a link of a competitor product ...manually ...so they can notify later of their price....are you kidding ! what if we talk about a 100 of products ...!!

Using app

7 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hello there! I am Burc, the CEO of Prisync. Our team has been trying to contact you since the first minutes of your free trial to explain how our product works & how it further automates the step that you've stated in your review. - however, we have never received a reply via email or via the live WhatsApp support on your webshop. From what I see in your review, there appears to be a misunderstanding or lack of understanding so I wanted to share a little more about Prisync with you so you can better assess it for your business. Prisync currently serves 100s of merchants from more than 60 countries by automating their competitor product matching (the URL collection part you've explained can be automated, you don't have to collect 1000s of links from your competitors, we can do that for you), price tracking, and dynamic repricing processes. We'd love to get back in touch with you to fully explain what we provide so that you can better review our functionality and see whether its full scope could be a good fit for your business. Regardless of it, we wish you all the best of luck with growing your business. Best, Burc

5 / 5 Share

Nov. 3, 2021

Great app, works very well. Support team is very friendly and helps out when needed. Would recommend!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so delighted to provide help for you when needed! Thank you so much for your kind feedback! :)

5 / 5 Share

Oct. 31, 2021

Good app with a really great team. they are very supportive and the app is very effective. very good

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear back such positive thoughts! Prisync team is always here for support whenever you need! :)

5 / 5 Share

Oct. 29, 2021

The app was very easy to set up and we received great support form Ercan for any question we had in the process!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your great review! Ease of use was one of the main priorities when our development team created Prisync's dashboard, and it still is. Glad to hear that you've easily set up & gotten fast support! :)

5 / 5 Share

Oct. 28, 2021

Tool does what it does and support is very good. I compared different tools before choosing this one, I chose them because of the quick and friendly professional support. Yesterday I made a big mistake, I accidently removed all products from the system... They were fast to recover my mistake from a backed. Very pleasant to work with

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

It's mutual! Many thanks for your detailed review! Whenever you need our customer success team is here for the help! :)

5 / 5 Share

Oct. 25, 2021

We're a store with 5000 products, we're still testing to ensure the app is for us but up to now the Ercan has been very supportive. I have no doubts the app will keep us competitively priced moving forward.

Store

Luvero

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We are thankful that you took the time out to leave us a review. Our team is always here to help you whenever you need, including Ercan! :)

5 / 5 Share

Oct. 19, 2021

Great app, so far very good. Great support from Ercan too. Would highly recommend this app for matching prices.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are delighted to know that our pricing intelligence tool was beneficial for you. :)

5 / 5 Share

Oct. 18, 2021

Best support i've ever have! Prsync helped me a lot to see the price differences between my products and my competitors' products. Specially their smart match is totally game changer! There is no need to make manual price search. Reports are very useful and detailed. App is easy to use and works good with store. Thank you!

Store

Moysti

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear back such positive thoughts from you! If you'll need any further help our team is always here to help! :)

5 / 5 Share

Oct. 6, 2021

Prisync's dynamic pricing engine has enabled us to become more competitive and react to the price changes in the market 4 times a day with the rules we set by using this module. Also, their customer service is immaculate!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! Our pricing intelligence tool & support team is here for fulfilling e-commerce merchants' needs. :)