Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,904
chart
#70
All reviews
Rating Breakdown
Review RSS Feed
Sept. 16, 2024
We love PRIVY!! It has been a pivotal tool for our Shopify e-commerce platform in driving sales for our independent beauty brand. PS: Jose was super helpful and responsive to our tech issue. Love that they are readily available, every time I've sought help.
Sept. 13, 2024
Absolutely and amazing experience, This review is for David Sanchez. He made a complex process looked so easy and got things resolved for me like in no time. I'm happy with Privy because of their customer support
Sept. 10, 2024
Thank you, Privy, for the excellent service in embedding the TXT code. Thanks to David Sanchez for quickly resolving the issue and assisting me until everything was fully sorted out. Much appreciated, Yoram Kadesh
Sept. 6, 2024
Love using Privy & received great support getting my domain verified quickly & easily.
Sept. 2, 2024
Very helpful support. Saved us a lot of time in trying to figure out something ourselves.
Aug. 30, 2024
David was amazing in helping me get set up. He was very informative about the process. Thank you David
Aug. 23, 2024
Jose helped me today he was very helpful and professional . Privy is a great app for everyone they have great customer service to help you with your business and will guide you step by step.
Aug. 21, 2024
I am very new with privy and needed help today. Karol C was very prompt with her solutions. She gave me clear instructions and guidance and made the communication so easy and smooth. Thanks so much Karol and to the Privy team! I love your app!
Aug. 18, 2024
OMG! What can I say about Privy to convince you to use them over the other guys? Well first off their platform is super easy to use and very user-friendly. Honestly, the highlight for me though is customer service. Carley is the best thing since sliced bread!! Before Privy I was with ActiveCampaign then Klaviyo. I left Klaviyo for a variety of reasons (nothing against them). I went to Privy and absolutely LOVED it! I stayed with them for about a year and unfortunately had to move my website from Shopify to Woocommerce so I couldn't use them any longer. That only lasted for about nine months and I ran back to Privy! Haha. They were happy to have me back and help me get everything set up again. If you're on the fence, I highly recommend using Privy over the other platforms. And, the icing on the cake is that they deeply care about your experience as a customer and your suggestions. Just go with Privy – you'll thank me later!
Aug. 15, 2024
I recently had an issue and the Privy support team, particularly Uri and David, were incredibly helpful. They provided clear guidance and ensured that my email campaigns were running smoothly again. I’m really impressed with the level of service and professionalism. Highly recommended! Thank you, Uri, David and the Privy team!
Aug. 9, 2024
Easy to use, great support team. Karol C. from support answered all my questions quickly and concisely
Aug. 8, 2024
Jose helped me today! Great customer service! Professional, quick, and patient! Super helpful with what I was having trouble with :)!
Aug. 8, 2024
Je n’arrive pas à vous contacter J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc Merci de me recontacter au plus vite
Hi there, Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help! I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display. In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.
Aug. 7, 2024
Great customer service experience! Jose was fast at resolving my issue. Privy is an easy-to-use APP with good features and a simple interface. So far, we love working with it.
Aug. 5, 2024
Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform
Aug. 5, 2024
Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!
July 31, 2024
We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.
July 29, 2024
Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!
July 12, 2024
Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!