Privy ‑ Email, SMS & Pop Ups
Grow your list and send Email & SMS messages to...
Rating
4.5
feedback
4,098
chart
#3,701
All reviews
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May 20, 2025
Henry is our rep and he is awesome! We have had trouble with our website having a bot invasion which interfered with our email campaigns. Henry spent many hours helping us to fix our website to minimize unwanted visitors and subscribers. After months of working with our site I think we finally have it under control. The video chat support was really crucial to making Privy work for us.
May 17, 2025
Privy is essential to my business. It offers a range of excellent tools which are intuitive to use. There is great customer service and I always recommend it to other small businesses.
April 30, 2025
I’m totally not tech savvy and needed a little help so I reached out to support and JOSE hooked me up! He explained how it works and he even went the extra step and did it for me! He explained it so easily that I know I can do it on my own if I want to change anything up but IM GOOD! Customer service is extremely important and they nailed it with having Jose on the team!!!
April 8, 2025
David Sanchez was an immense help in setting up our DNS. He was incredibly professional, friendly, and always willing to assist. With his expertise, he guided us through the entire process quickly and efficiently. It was a pleasure working with him, as he took the time to answer all our questions and ensure everything was running smoothly. I highly recommend David and his support. If you're looking for someone who truly knows their stuff and offers excellent customer service, look no further!
April 3, 2025
Privy has been a great tool to capture new email addresses. But more important than the app itself is the support. I can hop on to get chat support and everyone is super nice! If you don't have Privy, this is a *must add* to your store!
March 25, 2025
We have been using Privy for some years now - both for pop-ups and emails. I have always found it easy to use and it allows us to grow our email list. Great help from Jose today with few ideas I needed help on.
Feb. 26, 2025
Have really enjoyed the app. The support team has been super helpful. I just spent about 35 minutes with Jose helping me through some of the issues I was having. Still early days in my use but highly recommend.
Feb. 5, 2025
Jose M. and the entire tech support team have been extremely helpful as we transition to this new platform. They are amazing!
Jan. 16, 2025
I've had many technical issues with the app that is yet to be resolved, and find their billing very confusing.
Jan. 16, 2025
Some of the quickest customer service I've experienced was from Jose at Privy. We had one minor issue and it was isolated and then rapidly resolved. This app has also helped tremendously with gaining new customers and customer outreach.
Jan. 6, 2025
Great support from the team after using the tool for the first time; Jose helped me fix my issues
Jan. 6, 2025
I am just starting up with Privy. Small business - so far so good. Easier for me to use than some other apps I have tried, and the price is acceptable. I had great support from Melanie with a Zoom call and from David about verifying the domain. And I just contacted Jose on a Chat and he responded quickly and was extremely helpful with his answers to my questions. Great customer service! Looking forward to growing my business with Privy!
Dec. 5, 2024
Very good app to use for marketing purposes especially the spin the wheel and pop ups, also the after service is exceptional, they reply really fast and help you with anything, big shout out to Jose for helping me