All reviews

Rating Breakdown

  • 5
    76% (18,846 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (472 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2020

I am completely new to both ecommerce and Shopify, and I have found that this is a really easy app to use. It incorporates a lot of things that are important to ecommerce, like pop-ups, abandon cart emails and newsletters; and makes it so easy to set them all up, especially for someone like myself who has no idea when it comes to coding or marketing. There is a free plan you can use, which is affordable when you are starting out, and I think long term it will be very beneficial and helpful to my store. I would definitely recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 1, 2020

I was really hesitant to have any pop ups on my site. The Privy app is easy to use and I've seen a significant increase in sales and traffic. Support is fantastic. While the Builder is great, I wish there was an option to build your own announcement bars, rather than having to hack around the free shipping bar.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 30, 2020

I only joined the free plan and did very basic setup (new to ecom so lot of low hanging fruit to focus on). I only setup the exit intent pop up with 209 signups and 58 orders. Have just upgraded, probably the best roi app after email marketing and definitely a low hanging must have app. Definitely setting time aside after Xmas to fully optimise and leverage the features of this app to capture more sales. Not that it's hard to setup, just too much going on. Highly recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

I used this app to replace all of the multiple apps I was using to boost sales. This one app is able to do everything I need. I was able to remove the other apps which was slowing down my site. I give it a thumbs up!

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 30, 2020

I’ve been using this app for yrs and it just keeps getting better! Great features, will recommend it

Using app

Over 3 years

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 30, 2020

Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 30, 2020

rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.

Using app

20 days

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 29, 2020

EASY TO USE VERY USER FRIENDLY APPLICATION COST EFFECTIVE IF YOU ARE NOT SPENDING A TON OF DOLLARS ON OTHER APPS.

Using app

3 months

Total reviews

3

Average rating

4.3

1 / 5 Share

Nov. 29, 2020

You say free plan available, but after I finished customization you requested payment to proceed, and no free plan available.. Please be honest beforehand

Using app

40 minutes

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 28, 2020

It's awesome. Easy to use if you don't have web design experience. Can be a little confusing if you're trying to do something quickly as a new user, but once you understand what-does-what, it's easy.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2020

The app stated that you were able to setup with a few easy clicks, Yes, it was that easy. We have taken advantage of Privy convert offering customers a discount for joining our community. After 10 days we have already seen positive results and sales growth.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Really working great for us and lots of good support to help us with things we don't know how to do.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

the onboarding from Jen was super helpful. it made all the difference, otherwise would have felt overwhelming. thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Hello, its working good but i dont understand why in the newsletter platform i can't find all the products that i have in the store to add there... can you please give me more informations ?

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 25, 2020

Fantastic app. If you want to maximize your profits you are going to want to install Privy. Turn traffic into customers!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Privy has been amazing! I'm blown away at the many things that can be accomplished with this program. The possibilities are proving to be endless, and I know we have so many more things to try out! The true icing on the cake is the costumer services is PHENOMENAL, I don't think I have ever experienced better. Ideas, suggestions, support, and assistance are at my finger tips and that makes my Privy experience that much better. I am a huge privy fan!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

I am using this app for my book website and I must say it is great. Although it is not a beginner's user interface, if you take some time then you will learn the ropes and get used to it. I think it is better than the others, ultimately. There seems to be more to offer.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Up to now I love this app. Well put together & relatively easy for a non techie like me to operate. Like everything there's a learning curve but the training videos work great for explaining everything.

Using app

10 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 20, 2020

We tried the app for a week and it works quite well. However, we had an issue with the dark mode on iPhone when we receive confirmation email (logo appears black on black). We contacted twice Privy CS but no reply so far.... We will give a try with the Privy Convert at 20 USD and see how it goes.

Using app

About 2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 18, 2020

I love the app and the trainer was awesome. She was very patient and walked me through every step. Looking forward to using the app..

Using app

About 1 year

Total reviews

1

Average rating

5.0