Privy ‑ Pop Ups, Email, & SMS

Dec. 26, 2020

I love this app, easy to use, amazing customer service. multiple options, everything is very clear and easy to handle. thank you!

Dec. 24, 2020

It said free plan available but I can only use 15 days trial. I though it was just about the Privy logo for free user.

Dec. 21, 2020

So far so good! The results in a short amount of time have been promising and the one-on-one calls with Jen have been great. I really appreciate how friendly/flexible she has been when I've rescheduled demos and also how prompt and helpful the calls have been. Looking forward to continuing to get to know the app better.

Dec. 21, 2020

really great app, would highly recommend! We use it for capturing leads and then privy helps to convert these into sales.

Dec. 18, 2020

This is how Shopify apps should be. Amazing technical support, excellent resources for learning, and products that works great. Privy has been, by far, our most important marketing tool for our shop https://newplumage.com . It paid for itself many times over right off the bat and does so consistently every month. Just the email signup popup with discount alone is worth the money (nearly all of our customers use it and our list is growing rapidly.) But we're now exploring all the other types of campaigns available and can't wait to learn more. The masterclasses have been really helpful for getting up and running quickly. Been using it for 5 months now and still haven't come up with any complaints. Thanks guys!

Dec. 18, 2020

Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.

Dec. 17, 2020

Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!

Dec. 15, 2020

I have had an excellent experience so far. Having the guides to help me through setting up my abandoned carts emails and newsletter campaign were easy and took only a few days to get used to + the support always gets back to me within 12 - 18 hours. Highly recommended!

Dec. 14, 2020

The app is great to use, easy to use, great for pop ups and to see how many people visit your site.

Dec. 14, 2020

I like that traffic and sales, open and click rates are easy to track with Privy. There are some flaws and limitations in designing/setting up coupons but overall it's been a great addition. The abandoned card emails have recaptured some revenue for us and it's nice to see how that's working.

Dec. 9, 2020

Privy has been absolutely instrumental in our ability to grow our brand, and our online sales. We implemented last year and have captured over 12k emails - more than we had collected in 6 years of running the online + physical store combined, and increased sales substantially by marketing to our list regularly. Use the A/B test features, and find what people like, that's the quickest way to build your list. Also, huge shoutout to Liam who is our assigned Privy success rep and helped us grow as much as we did!

May 28, 2021

Updated 5-28-21 After having used Privy for a few months now and having started to take advantage of everything it has to offer, I've been amazed at the response and consistent increase in conversions. I wish we would have tried this app sooner. After all, it started with a free trial so what were we waiting for? After having a few questions along the way we also found out that their support is FANTASTIC. Shout out's to Uri, Marcel, Felix and Jose! (and anyone else I may have missed) Prompt, knowledgable and they don't talk 'down' to people just starting out. I see a long and profitable future using Privy! Just completed day '2' of Privy "Starter" program training with Dan. Another very informative, 'hands-on' presentation and it was free! This is the way all app companies should help get new clients 'onboard' and prove that their software actually works! (We made money the FIRST day) Day 1 with Connor - great, and now day 2 with Dan - great, can't wait for day 3!

Dec. 7, 2020

Just started using this app today. I really like the features it offers such as adding pop-up windows for email marketing and discounts. However, when I customize my discounts, I cannot see my website while I am working on my desktop laptop. on the left-hand-side I should be able to see my website as I customize the features but unfortunately, I cannot see anything at all.

Dec. 4, 2020

I am completely new to both ecommerce and Shopify, and I have found that this is a really easy app to use. It incorporates a lot of things that are important to ecommerce, like pop-ups, abandon cart emails and newsletters; and makes it so easy to set them all up, especially for someone like myself who has no idea when it comes to coding or marketing. There is a free plan you can use, which is affordable when you are starting out, and I think long term it will be very beneficial and helpful to my store. I would definitely recommend this app.

Dec. 1, 2020

I was really hesitant to have any pop ups on my site. The Privy app is easy to use and I've seen a significant increase in sales and traffic. Support is fantastic. While the Builder is great, I wish there was an option to build your own announcement bars, rather than having to hack around the free shipping bar.

Nov. 30, 2020

I only joined the free plan and did very basic setup (new to ecom so lot of low hanging fruit to focus on). I only setup the exit intent pop up with 209 signups and 58 orders. Have just upgraded, probably the best roi app after email marketing and definitely a low hanging must have app. Definitely setting time aside after Xmas to fully optimise and leverage the features of this app to capture more sales. Not that it's hard to setup, just too much going on. Highly recommend this app.

Nov. 30, 2020

I used this app to replace all of the multiple apps I was using to boost sales. This one app is able to do everything I need. I was able to remove the other apps which was slowing down my site. I give it a thumbs up!

Nov. 30, 2020

I’ve been using this app for yrs and it just keeps getting better! Great features, will recommend it

Nov. 30, 2020

Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.

Nov. 30, 2020

rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.