Privy ‑ Pop Ups, Email, & SMS

Jan. 12, 2021

Although the interface is a bit cumbersome, the technical aspects work like they're supposed to. It's the design side that is a disaster. Whether it's pop ups or emails, the options are very limited and feel dated. So far the technical support response has been to tell me that the reason images I try to upload appear blurry is because f my computer's HD/Retina screen...

Jan. 4, 2021

Seems good so far, relatively intuitive. Staff have been very helpful. I would suggest the developer give users a little more time before asking for a review, just so we have time to get familiar with everything Privy has to offer, and to start seeing results.

Jan. 3, 2021

I hope there are no such immoral companies that start services secretly without asking for the consent of users and grow their businesses by receiving money. I hope that more companies will grow and these companies will be eliminated if they don't agree and make payments automatically.

Jan. 2, 2021

I have found this app/automated marketing tools very helpful - and I'm still learning. I never imagined we could collect subscibers at the rate we are thanks to Privy. The YouTube training is extremely helpful too!

Dec. 31, 2020

I want to use it, but i want to pay thru my shopify shop or thru paypal. but they dont have those option, only have the credit card option. it sucks. why my other apps didnot make me to use credit card only. so said cant use it

Dec. 29, 2020

I'm just getting started so still learning how to utilise its full capability. So far, I'm very happy with the early results. I done a lot of research before signing up, Privy appears to be the leader in this category. Its easy to use and has lots of helpful guidance, their articles are excellent for ecommerce entrepreneurs seeking edges on their competitors.

Dec. 29, 2020

Privy is a very intuitive app that caters to a wide range of users. You can use Privy to drive sales whether you have nominal experience with similar tools, or get as intricate as you like if you are advanced. The on-boarding portion allows time to ask questions to improve your performance and knowledge of the program. We are very happy with the increase in traffic by signing up for Privy and taking advantage of the many tools to reach old and new customers.

Dec. 26, 2020

I love this app, easy to use, amazing customer service. multiple options, everything is very clear and easy to handle. thank you!

Dec. 24, 2020

It said free plan available but I can only use 15 days trial. I though it was just about the Privy logo for free user.

Dec. 21, 2020

So far so good! The results in a short amount of time have been promising and the one-on-one calls with Jen have been great. I really appreciate how friendly/flexible she has been when I've rescheduled demos and also how prompt and helpful the calls have been. Looking forward to continuing to get to know the app better.

Dec. 21, 2020

really great app, would highly recommend! We use it for capturing leads and then privy helps to convert these into sales.

Dec. 18, 2020

This is how Shopify apps should be. Amazing technical support, excellent resources for learning, and products that works great. Privy has been, by far, our most important marketing tool for our shop https://newplumage.com . It paid for itself many times over right off the bat and does so consistently every month. Just the email signup popup with discount alone is worth the money (nearly all of our customers use it and our list is growing rapidly.) But we're now exploring all the other types of campaigns available and can't wait to learn more. The masterclasses have been really helpful for getting up and running quickly. Been using it for 5 months now and still haven't come up with any complaints. Thanks guys!

Dec. 18, 2020

Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.

Dec. 17, 2020

Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!

Dec. 15, 2020

I have had an excellent experience so far. Having the guides to help me through setting up my abandoned carts emails and newsletter campaign were easy and took only a few days to get used to + the support always gets back to me within 12 - 18 hours. Highly recommended!

Dec. 14, 2020

The app is great to use, easy to use, great for pop ups and to see how many people visit your site.

Dec. 14, 2020

I like that traffic and sales, open and click rates are easy to track with Privy. There are some flaws and limitations in designing/setting up coupons but overall it's been a great addition. The abandoned card emails have recaptured some revenue for us and it's nice to see how that's working.

Dec. 9, 2020

Privy has been absolutely instrumental in our ability to grow our brand, and our online sales. We implemented last year and have captured over 12k emails - more than we had collected in 6 years of running the online + physical store combined, and increased sales substantially by marketing to our list regularly. Use the A/B test features, and find what people like, that's the quickest way to build your list. Also, huge shoutout to Liam who is our assigned Privy success rep and helped us grow as much as we did!

May 28, 2021

Updated 5-28-21 After having used Privy for a few months now and having started to take advantage of everything it has to offer, I've been amazed at the response and consistent increase in conversions. I wish we would have tried this app sooner. After all, it started with a free trial so what were we waiting for? After having a few questions along the way we also found out that their support is FANTASTIC. Shout out's to Uri, Marcel, Felix and Jose! (and anyone else I may have missed) Prompt, knowledgable and they don't talk 'down' to people just starting out. I see a long and profitable future using Privy! Just completed day '2' of Privy "Starter" program training with Dan. Another very informative, 'hands-on' presentation and it was free! This is the way all app companies should help get new clients 'onboard' and prove that their software actually works! (We made money the FIRST day) Day 1 with Connor - great, and now day 2 with Dan - great, can't wait for day 3!

Dec. 7, 2020

Just started using this app today. I really like the features it offers such as adding pop-up windows for email marketing and discounts. However, when I customize my discounts, I cannot see my website while I am working on my desktop laptop. on the left-hand-side I should be able to see my website as I customize the features but unfortunately, I cannot see anything at all.