All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

Jan. 28, 2021

Great App, super easy to use... and a AWESOME support team. They do really help you all the way and go beyond your expectation. This App will provide great results to your store. SIMONE you are GREAT... thanks for all your advice

Store

XooKool

Using app

Over 4 years

Total reviews

25

Average rating

5.0

2 / 5 Share

Jan. 28, 2021

Even after the discount period is barred, Discount has been activated because of this app. Beware while using this one!

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 28, 2021

I use privvy to send my email newsletters and have been very happy with how easy it is to use and the conversions of sales.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

We are so thankful that we found Privy! This is the only Shopify app that we could find that when someone responds to a pop up and adds their email that their email directly integrates with the Shopify database. That is a bid deal! We were so happy with the Privy pop ups that we explored their email marketing and found that their unlimited email blast package was a fraction of the price we were spending on MailChimp (note - we love MailChimp, but the savings in Privy were hard to turn down and the emails look stunning!). Privy has amazing tech support. We started on the free plan and still received free tech support to get us up and running. And tech support was LIVE thru Zoom! So cool. A big shout out to Casey who helped us with our tech needs.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

They are so helpful and worth the free 30 minute review of their features, in 30 minutes they have already made me $15 and three sign ups for my newsletter! Thank you so much! I can't wait to use email marketing and see where this goes in 30 days too!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Probably my favourite app for my start-up. Efforts using Privy can be directly measured and have a notably positive impact on sales and the customer experience. We started using Privy and it TRIPLED our conversion rates. They make it easy to coordinate marketing with pop-ups and newsletters with great synergy. Customer service is responsive, fast and helpful. Easy to use templated formats. Clear metrics. Great.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 27, 2021

Great app, but can't use it as I would require currency representation to the customer to be INR not $. Will install again once this happens.

Store

Hoipure

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 26, 2021

I really like Privy and what it can do. I find it's interface and logic a lot easier than some other apps. However, with their pricing, I am now paying quite a bit...and I dont think is quite worth it. Not for my business anyway. AND it sucks on mobile... which is annoying as this is my side hussle and sometimes i need to just jump on my phone to action stuff and this makes it really hard. Would love to see improvements on mobile interface.

Using app

Almost 3 years

Total reviews

4

Average rating

4.3

1 / 5 Share

Jan. 25, 2021

I agree with Cjartcanada everything about this popup software is confusing and difficult to get working, if I can't figure this out in another 60 minutes I will be terminating my account with Privy. How did they get away with this, its awful!

Using app

2 months

Total reviews

5

Average rating

2.8

2 / 5 Share

Jan. 20, 2021

I don't find it very user friendly, with a confusing interface. Also making me to upgrade (and pay) basically because of my view count so will be uninstalling. I have gotten an insane amount of emails since installing and a phone call. I personally fine that aggressive and annoying. I know they are trying to help but I found it overwhelming and confusing. I get how it can be great for some but not my type of business I guess.

Using app

7 days

Total reviews

2

Average rating

2.5

3 / 5 Share

Jan. 17, 2021

I have been using this app for 3 years for a single pop up. have about 5k a month page views, and now they have put a limit on pageviews and are charging $20 a month. Time to find a new app, nothing special that any email platform cant do.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 17, 2021

Good app. Not so easy to use at first, but very useful. Email addresses collected since I have this app have been increasing at a very fast pace. I recommended it already to my friends!

Using app

Over 1 year

Total reviews

22

Average rating

3.9

5 / 5 Share

Jan. 15, 2021

Very helpful customer service, I dealt with Sam Rotner and he did a phenomenal job explaining all the perks of the privy. He has helped us out so much! very excited to start using this program in more depth. Everything is so customizable.

Using app

9 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 12, 2021

Although the interface is a bit cumbersome, the technical aspects work like they're supposed to. It's the design side that is a disaster. Whether it's pop ups or emails, the options are very limited and feel dated. So far the technical support response has been to tell me that the reason images I try to upload appear blurry is because f my computer's HD/Retina screen...

Store

Adelfi

Using app

About 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 4, 2021

Seems good so far, relatively intuitive. Staff have been very helpful. I would suggest the developer give users a little more time before asking for a review, just so we have time to get familiar with everything Privy has to offer, and to start seeing results.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 3, 2021

I hope there are no such immoral companies that start services secretly without asking for the consent of users and grow their businesses by receiving money. I hope that more companies will grow and these companies will be eliminated if they don't agree and make payments automatically.

Using app

About 1 month

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 2, 2021

I have found this app/automated marketing tools very helpful - and I'm still learning. I never imagined we could collect subscibers at the rate we are thanks to Privy. The YouTube training is extremely helpful too!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

3 / 5 Share

Dec. 31, 2020

I want to use it, but i want to pay thru my shopify shop or thru paypal. but they dont have those option, only have the credit card option. it sucks. why my other apps didnot make me to use credit card only. so said cant use it

Using app

24 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 29, 2020

I'm just getting started so still learning how to utilise its full capability. So far, I'm very happy with the early results. I done a lot of research before signing up, Privy appears to be the leader in this category. Its easy to use and has lots of helpful guidance, their articles are excellent for ecommerce entrepreneurs seeking edges on their competitors.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Privy is a very intuitive app that caters to a wide range of users. You can use Privy to drive sales whether you have nominal experience with similar tools, or get as intricate as you like if you are advanced. The on-boarding portion allows time to ask questions to improve your performance and knowledge of the program. We are very happy with the increase in traffic by signing up for Privy and taking advantage of the many tools to reach old and new customers.

Using app

5 months

Total reviews

1

Average rating

5.0