All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

Sept. 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Using app

Almost 4 years

Total reviews

7

Average rating

3.6

4 / 5 Share

Feb. 13, 2021

This app has helped considerably on campaigns, but I'm still weaving my way through it. Certainly one to use.

Using app

29 days

Total reviews

2

Average rating

4.5

3 / 5 Share

Feb. 11, 2021

Having some issues with branding our emails. When the app sends email confirmations and newsletters they come with the Privy brand. I believe this is not good for any business and I am surprised no one else has complained . We have been chatting to support for almost 2 days now and still not clear answer. Not very happy with this, plus a bit expensive for the service.

Using app

7 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 11, 2021

This app is amazing! We've been using it for about a year and are really happy with the sign ups, email functionality and marketing tools. It has more than paid for itself with sales and new conversions. The support is terrific. Highly recommend!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

1 / 5 Share

Feb. 10, 2021

Their plan prices are not fair, they charge you based on your monthly views. Fuck you I deleted this app btw

Using app

3 minutes

Total reviews

22

Average rating

3.5

5 / 5 Share

Feb. 9, 2021

App surpassed my expectations! Ended up getting more new sign-ups than I ever imagined! Support has been great, including the coaching.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I'm very excited to get started and looking forward to great success with Privy. Casey was great with our introduction call and helping me understand the App. Let's Get It!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

Good So Far, Easy to use and easy to navigate straight forward interface and love the amount of integration the app had to shopify

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 6, 2021

good app, love send emails and the pop up for make the email list. a little expensive but worth it.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2021

Great App to increase Avg order value and cross sell. Have signed up for the paid version due to the conversions generated

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

You can convert new purchases immediately!! Great app and great support team!! They always answer my questions.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 4, 2021

The customer service and trainings are really good, but the templates and features could really use some flexibility and design upgrades. Really looking forward when the SMS marketing becomes more integrated. Great platform for simple email marketing that gets the job done.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 3, 2021

Not bad at all. Great customer service, and it is pretty easy to use if you are looking for a simple entry into email marketing. The templates could be more creative, but i'm not complaining. I am really hoping this feature helps to grow my online business and conversions. Give it a try. I'm pretty satisfied.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 3, 2021

I used this app to get sign ups for my new book. Easy and effective. Support was excellent as I asked a question and they answered back quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 3, 2021

!!! STAY AWAY !!! It's scam for no-brainers. Stay away!!! They give you some "free" staff, then ok, you agree to pay $30/month. You spend your time to write a letters, to design texts. After one month, they ask you $350/month because of "popup views". Really guys? They told you "write our sales to get a better pricing", they give you $100 off. They attribute orders being "because of Privy activity" but it's not. But anyway $250/month it's too much. I never write negative reviews. But I want you guys to stay away from these scammers.

Store

PPN FR

Using app

Over 1 year

Total reviews

2

Average rating

3.0

4 / 5 Share

Feb. 2, 2021

So far I am still learning how and when to use the app. It's user friendly and i love that chat is available .

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 1, 2021

Good features, flexible, lots of options, integrates well with Constant Contact. Good support, respond quickly.

Using app

3 months

Total reviews

10

Average rating

4.6

1 / 5 Share

Jan. 31, 2021

worst app ever, collects customers numbers but you cant text them. i want a refund. easy to set up but thats it. mail chimp is free for email.

Using app

20 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 31, 2021

I've had this app since I've opened my store last Aug. Definitely a keeper. I love how easy it is to use. I really like this app.

Using app

12 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 29, 2021

Big fan of this app. Pop ups are very customizable. Our email capture, cross sell and exit intent pop ups are all performing well and helping drive more sales.

Using app

5 months

Total reviews

5

Average rating

5.0